I bought a Hisense 49" TV and it was DOA (dead on arrival). After talking with Hisense customer service we set the repair to be on 6/22. Lee called me the day before and we agree for him to come between 2 and 3. He showed up 10 minutes early. And was done in 25 minutes by swapping out some parts. He covered the floor with a big blanket to keep it clean. I'd recommend him and call him for future needs. read more

Cuong Lee is sincere, polite, knowledgeable and makes sure the product works. I recommend his service. Thank you very much Lee

Great service - on time and honest - highly recommended.

Last night when I turned on my 60" Pioneer Elite Plasma TV, I had no audio and no video. I tried everything I could think of to remedy the situation, to no avail. So, I turned to Google to try and find a repair service. I found a listing for Elite Electronics on Park St. in Alameda where I live. Elite had received 14 5-star ratings out of 14 reviews, so I called them this morning. I talked to Lee, who said to unplug the TV for 30 minutes and then try it again. After 30 minutes I plugged in the TV. As it warmed up, I told my wife that this procedure wouldn't work because I had many times used the main switch to cut off all power to the set. As soon as I finished telling that to my wife, the TV warmed up and started working normally! Unbelievable! If I ever have a problem with a TV, I now know where to go. read more

The Elite service personnel arrived at my residence fully prepared to diagnose my TV and within 45 minutes had replaced a single part and I was able to watch the FRENCH OPEN tennis matches without interruption. The service person is so well trained and informed about various products, his advice regarding my future purchases for specific electronics was priceless. Thank-you ELITE ELECTRONICS for your superb repair of my "injured" TV. CHARLES L read more

I had my Sony HD t.v. repaired by Elite Electronics. They ordered the part necessary and repaired my t.v. which works as good as new. It was a little pricey but the convenience was worth it, not to mention not having to throw away my 46" in a landfill somewhere! I would recommend them to anyone. read more

Did you know that if your LCD TV shows both vertical and horizontal lines, it means the LCD screen is broken and cannot be repaired, only replaced? This is common knowledge among TV repairmen, but Mr. Elite Electronics would not cop to this and instead offered to look at my TV for a $50 diagnostic fee. This is a dishonest business, folks, and should not be supported. read more

Sony told me parts not available to fix my Wega TV. Elite sent Mr. Lee the same day I called. Took the chassis out, repaired it, re-connected all components, tested and did great work for less than Sony offered for a new TV. It was great service and took less time than was promised. Worth it to call Elite before doing anything else. read more

Cuong Lee came to our home to replace a defective hydraulic motor on our tempur-pedic bed. He called ahead to confirm a convenient time, arrived promptly, and was very efficient with the repair. He was very friendly and explained the job. Thank you Mr. Lee for excellent service! read more

Our 2 year old Samsung's Optical Digital input came loose and broke (because our cord was too short and was yanked everytime we opened it on its' mount to get behind it to reset the modem). A gentleman came (didnt get his name) but he was early (!) and took it down, took it apart and soldered the broken piece and it worked! No ordering parts and all done in an hour. This guy knows his TVs! Very happy and will definitely use them again. read more

This store is open, and I've used them for several years. I just used their service today. They are one of two East Bay authorized Sony repair and do other brand repair of television including HD. They are expensive, but they do home calls which is very convenient. read more

Came over on the same day and fixed my Samsung Panama tv which had stopped working completely. Works great now. Highly recommended.

Lee at Elite has been extremely helpful to me in dealing with my TV problems: mostly with a Samsung plasma TV which TWICE was a victim of a voltage surge (I think, caused by Directv). He quickly diagnosed the problem and made dealing with it very easy. I definitely recommend Elite. read more

Brought my precious Panasonic in because it was was not staying on. Lee was great! Really nice and super helpful! He suggested some things to try before bringing it, which I thought very thoughtful of him. Unfortunately, nothing worked so I had to take it in. Lee helped transport from car to counter and even used his own stand since i was too stupid to bring mine. Had it fixed in a few days, and week later I just picked up my set. He hooked up an antenna and turned the tv on before I left to make sure everything was good. Full of helpful tips as I talked to him, very personable! read more

Our panasonic tv stopped working, Lee came to our house and went above and beyond to fix our tv. Its been working perfectly! We will definitely us Elite in the future. Lee knows what he is doing! read more

can't say enough about the technician that came to my house professional,thorough,and on time his name is cuong lee.

I highly recommend Elite Electronics. Lee was very professional, thorough and knowledgeable about what ailed my Samsung flat-screen TV. The color had recently just faded and the picture grown darker, so I brought it in based on all the 5-star reviews of Elite Electronics. I was very happily rewarded. The $50 deposit is credited to the repair costs, and if Lee can't repair it (which is improbable) then he will find another option to make sure you're another of his long list of satisfied customers. The mother board on my TV needed replacement, but after he replaced it he didn't like the lingering darkness of the picture and said the panel was weak and needed replacement. So Lee offered an upgrade to a used Samsung flat-screen he had in stock, which had a better panel, resolution and picture. But he insisted that he show me a side-by-side comparison of my old TV and the new TV to make sure I understood what he was saying about the picture quality before I made the decision. He took his time to explain it, and it was obvious when he turned the two TV's on that the replacement was superior to my old one. So I went home with a better TV for less that it would have cost for him to replace the panel plus motherboard on the old one. He could easily have sent me on my way with the color fixed on my old TV and I would have been satisfied, but that was not acceptable to him. And before I left, Lee insisted the correct way to plug and unplug cables from the TV, to always wait 20 seconds after the unit is turned off. And then he insisted again to make sure I understood. Lee doesn't just repair your product, he advises you on how to use it properly. That's the mark of a pro. read more

Great Service! Very efficient and professional. Brought my Mom's TV in to be repaired on a Friday, they delivered it back to her house in Alameda completely repaired the very next day! Set it back up for her and even moved her smaller TV back into her other room and set that back up. Thank you! read more

I had some problems with my TV. Under 2 years warranted with Costco, I called them for the repair. Costco sent in-home service technician to my house to help me with the problem. At first, I was nervous of not knowing what is the outcome going to be. However, Mr. Cuong Le solved all my concern and worry. He was really nice and helpful. He was so professional and know exactly what he was doing. The process was quick that did not interfere with my personal schedule. I am really happy with Mr. Cuong Le's service. i would use his service in the future whenever I need. read more

My Panasonic LiFi lamp went out. Panasonic gave me two options for warrantied service, i chose Elite. They showed up on time or my appointment, actually a little early. The repairman was very quick and efficient, in and out in no more than 20 minutes, with my tv working perfectly. read more

I took a microwave oven to Elite Electronics. The service was great. The problem was diagnosed & repaired in minutes and I was on my way home with a working appliance in minutes. read more

I looked up the three listed authorized Sony repair shops in the bay area, and this had the highest Yelp rating. My lightly used 15 year old high end SONY AV receiver would't power on, and after looking at what was out there for replacements, I decided it was worth trying to get it fixed. I was worried that the old time electronic repair shops were no longer, having not had to scout one out in a decade. This was a little out of the way but well worth it. It looks like the authentic repair shops of eons ago with tons of clutter. The very nice man who helped me was encouraging and he just needed a $50.00 deposit to find out what was wrong. Within two days he called and gave me the estimate which seemed reasonable. By the end of the week it was done which surprised me since I thought they had to order a part. He demonstrated that it worked before I paid, and he explained the problem. I give them 5 stars for prompt and courteous service and am thankful that there are craftspeople who still want to do this work. read more