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    Ivan R.

    As of this posting, this business is listed as closed - but it's definitely not closed. Gene is fantastic. I have a 35 year old Toshiba receiver which was working fine as the central unit of my TV and stereo setup, but the front panel display lights were dead, and it wasn't tuning in to radio stations past a certain point on the dial. When we spoke on the phone, he directed me to someone who could provide the lights I would need, and later helped me sort out the options that person presented me with. He showed up on time on the day we scheduled, and was totally self-sufficient. I keep the receiver on a low shelf under my TV, so you have to get down on the floor to disconnect it from the TV and other stereo components. The power cable for the receiver also runs up through a hole in the back of the shelf above it, behind the TV. I thought I would have to disconnect it all for him, but it was immediately clear that he had it under control. He fixed the lights, and told me the tuning issue was because of a part that needed to be cleaned. The cleaning solution he would use needed to dry and evaporate overnight, and then the tuner would need to be adjusted for accuracy. He put the receiver back on the low shelf under the TV, and reconnected everything so I could continue to use it while I waited for him to come back and finish. Between his schedule and mine, he wasn't able to return for several days, but when he did he tuned the tuner and made sure everything was back in place. I found the price very reasonable, particularly for someone who makes house calls. And not only did he make a house call - he came back to make sure the job was finished properly. He's very busy, so it may take a few efforts to get in touch with him, but don't be discouraged, it's well worth the effort. I would recommend him for any stereo repair, old or new.

    Gene makes house calls!

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    5 years ago

    Gene completely fixed several pieces of audio equipment in my home, quickly and thoroughly- excellent service. Highest recommendation.

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    9 years ago

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    6 years ago

    Gene is magic. My beautiful 50+-year-old walnut-cased Pioneer receiver works so smoothly now it's like new. He's worth gold!

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    Review Highlights - Gene's Sound Service

    The power cable for the receiver also runs up through a hole in the back of the shelf above it, behind the TV.

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    Barker Tech

    Barker Tech

    (84 reviews)

    It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

    I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

    Kurtis Company - Chase Lombard - Van Ness branch, 3 monitor video wall.

    Kurtis Company

    (79 reviews)

    Laurel Heights, Inner Richmond

    Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

    We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

    Gene's Sound Service - hometheatreinstallation - Updated May 2026

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