Can you get better prices elsewhere? Yes, but the savings at the "big box" stores are offset by the…read morelack of customer service you receive. It is nice walking into Ace, and being greeted by someone who asks if you need help. Try that across town. They have an excellent selection of bbq rubs and sauces. In the Spring, their vegetable seedlings selection is also solid. The friendly, helpful staff and convenience of location keep me coming back.

I have to give these guys five stars the service here and second to know they're always there to…read morehelp you if they don't have it they'll help you find it. Selection is okay and the prices are competitive . I don't mind spending a few extra dollars to know that there are people that want to help you get the job done and are very knowledgeable.

Went in to get some paint matched and mixed and it was great. A guy was helping us and he was doing…read morewell but he had a question and another employee came to help him and she was the master of the paint universe. This place was like going to OSH back in the day and I mean that as a supreme compliment. We also had some keys made and bought some plants.

The service was horrible. In fact the checker Starla was very difficult. I was trying to buy a…read moregallon of paint that was five dollars off because I had bought a sample and I like the color she said I would not get the five dollars off because I the sample with it which made no sense she argue with me and when I mention that usually I get my she explained that maybe I should go there she was getting agitated cause I was holding up her line, then proceeded to ask for a manager Which he told me yes I get five dollars off and proceeded to help me This is the second time I've had a problem at this location. I am definitely not returning Starla should not be in customer service, she was not only rude, but to to go shop somewhere else does not say well

OMG these people are amazing. I really should get a job application with the amount of times I go…read morehere to get my home projects done. The selection here has plenty to choose from, plumbing, electrical, holiday and etc. the value is said in their name, they are so much cheaper and great quality that other hardware stores. Will def be coming back quite often for my other projects.

if you need a lawn mower fixed or even a weeder, stay away from this place. they will over charge…read moreyou the service. I had them install a simple 2 bolt 5 dollar part on my blower and charged me $ 80 dollars! over 2 hours of labor. shouldn't take 2 1/2 hours if this is what you do every day for a living. I also took my edger in because it wouldn't start. they couldn't get it to start either and couldn't fix it.

We have bought several items in this store from inexpensive things to refrigerators etc…read more We have always had excellent service & fair prices. Today, I accidentally cut my arm while loading an item. A young man noticed me stopping the bleeding with a napkin. He came over & volunteered to get me a bandaid. The worker who was very kind was Armando. I am extremely pleased that this store has such a quality worker.

If I could give negative stars for customer service, I would. I spent over an hour in the store…read moretrying to find help -- like I was on a scavenger hunt nobody told me I was playing. Finally tracked down a guy named Colin, who looked like he'd just been pulled out of hiding behind the breaker boxes. Told him what I needed -- basic electrical parts, nothing crazy -- and he straight-up tried to tell me I was asking for the wrong thing. Now, I've been an electrician since before he probably learned how to spell "voltage," so forgive me if I don't take wiring advice from a guy who couldn't find the aisle without GPS. Instead of helping, Colin gave me a lecture. I didn't come here for a TED Talk -- I came to buy parts. I'm a licensed contractor, not some DIYer looking to rewire a lamp. Bottom line: If you enjoy wandering aimlessly and being talked down to by someone who couldn't wire a light switch with step-by-step instructions and a prayer, Colin's your guy. Everyone else? Do yourself a favor -- shop somewhere that actually respects tradespeople.

I typically go to Home Depot to buy lumber for projects. Today 4/3/26 I was looking to buy 4x4 12ft…read moretreated lumber. I asked one of the lumber personnel to help me. I asked if they had more lumber because there was the last lumber that no one wants. Gentlemen said he'll ask his super. His super came down And said he'll give me 70% off junk lumber that no one wants. I asked if he can get a new stack down. I needed a few. He replied with a NO because he needs to only have a few on the rack before he can bring any Down. I didn't catch his name, but he's a younger guy that wears glasses. Disappointed!!! Turlock store.

on 1/29/26 around 8:50pm I went to Home Depot to return some items with my receipt…read more and this lady name is EVA was really rude and unprofessional with a really bad attitude that I was almost going to ask for my items back to come back another day. I am a pro customer I always return things tha are damaged or incorrect and all others are very nice people with a good attitude and good customer service but this lady EVA should not be there at all that's really bad customer service not good for a business

Staff are amazing, so patient and helpful. Yardmen are very professional and go out of their way to…read moremake sure you get what you need. Will always come here for my lumber needs.

They carry stuff you cannot get anywhere else. They are always busy but get you in and out. They…read moreare helpful and know their stuff!

Do not bring your scissors there to have sharpened. They farm it out to a third-party. We were told…read morehe lost the screw to our most expensive pair of scissors and we still haven't gotten them back after six months. Another pair came back, bent in such a way they no longer work.

Excellent service, friendly staff, great work! Fixed my lawn more starting rope super quickly and…read moreeasily! This was my first visit here and I will be taking my business here from now on!

I have been using this place for years ! A lot of hardware and specialty parts and fasteners. I get…read moremost of our concrete anchors here and other specialty bolts like stainless or grade 8 hardened. So much to choose from and there are so many of them that if I'm away from Turlock I can usually find one where ever I am pretty close and don't have to go all the way back to turlock

I have an account at fastenal, I call at 8:30 am to see about some pop rivets, the gal says "yep we…read morehave" great I need delivered, she tells me driver is out until 9am but will send them right over when he arrives. 11am still no rivets so I call and the gal is kind of rude with me and tells me they don't deliver and never did, excuse me? you told me at 8:30 you would send them over? then she tells me they are on the truck out for delivery. I have been purchasing from this store since the day they first opened and getting everything delivered! I never complained about their ridiculous prices because of the convenience of delivery. I just learned from a former employee that they don't want to deliver to the small guy, I don't buy enough for them to consider me for delivery! That is fine because now I will buy less if anything.

Customer service here is a ZERO. The young girl cashier made no eye contact, mumbled all of her…read morewords, was annoyed that we told her there was a dog house transaction in the system for us and she had to look it up. Then we noticed we were charged $219, the dog house we picked was on a giant pallet with a stack of them marked $149. We went to the pick up gate to get the dog house and double checked the pallet, yep $149, manager says oh these are different. They're actually $219 so we asked him why are they on a pallet marked $149 if they're different? Maybe take the sign off? He was completely annoyed with us. It's too bad, I love Christmas shopping here and now I won't be back.

Rude service. I asked a question about an item on their…read morewebsite. "We have nothing to do with what is on our website" No help?!

Very overpriced & totally rude customer service here. For some reason, they make it a point to…read morechange prices depending on their mood. You are better off going to Fresno Ag. You can always get Fast-Friendly service with a smile instead of a hiss-and-a-growl attitude! Stay away from National Hardware Supply! Go to Fresno Ag, they are very helpful, better return policy and much better experience overall.

I would like to thank all the staff who work here . They are helpful and friendly. You can find all…read morethe supplies you need for your business and workshop. They truly are awesome. Thank you so much for your excellent service and support!