Do not bring your scissors there to have sharpened. They farm it out to a third-party. We were told he lost the screw to our most expensive pair of scissors and we still haven't gotten them back after six months. Another pair came back, bent in such a way they no longer work. read more

Sharpening Shop - This is the only proof I had of what I dropped off as no receipt was available. - Hardware Stores Near Me - Turlock, California

Excellent service, friendly staff, great work! Fixed my lawn more starting rope super quickly and easily! This was my first visit here and I will be taking my business here from now on! read more

I went to the sharpening shop and bought a stihl trimmer and blower, new ones. I then returned to the store with my old stihl trimmer and blower, which i bought there years ago, for them to service so I could have a backup trimmer and blower. Four weeks later I go in to get my equipment only to find out the repair costs, cost more than a new unit, (which I already purchased from them). Well, ok I'll take my trimmer and blower back, out comes the trimmer and blower still torn apart with with a bag of take off parts in bags zip tied to each unit. "That will be $64.00 including $4.00 for hazardous waste". WTF!!!! Let that be a lesson to me. Well, I took the trimmer and blower home, unbagged the parts, cleaned the carburators and assembled both units, gassed em up and WTF...they ran beautifully with just a slight carb adjustment. I won't be going back to this place anytime soon! read more

Let me start off by saying that if I could give this place NO stars I would, but what the heck limitations of Yelp, right?! I had gotten a Subaru pressure washer for father's day 2016. (Don't buy one of these folks, but that is another review for later!) A small brass fitting valve from the soap tank to the pressure impeller literally snapped when I went to use the pressure washer three (3) weeks ago. Yes, that's right 3 WEEKS AGO! When I took it into this shop the service/repair guy at the counter was such a TOOL himself, he couldn't even spell my first name correctly on the work order,...even as I was spelling it out for him! "Mickle" is NOT the proper spelling for a common name like "Michael"! He even had on a baseball jersey from the local community college. When I asked he said he did play college ball....(Doesn't that restore one's faith in our educational system?!) I called a couple of times each week to check on the progress. Each time the response was "Oh, yours is next in line for repair. We will call you when its finished." Finally, today Feb 15th, three weeks to the day, I actually go into the shop to check on the repair status of my pressure washer. The same guy assists me. He picks up a stack of work orders, thumbs through, and about the 5th or 6th order back in the stack he finds mine and says the same old line, "Oh , it's right here! Its next up to be worked on." (Translation: In three weeks time they hadn't even bothered to look at it!....Just wasted my time and effort!!!) I demanded my equipment returned. He had another employee go to the back of the business to retrieve my pressure washer. This second TOOL of an employee comes walking out to my car with some other customer's pressure washer!!! He then has to return to the back to finally bring mine out to me. I asked him for the broken part I had originally brought in with the equipment. AGAIN! he returns to the rear of the shop, then eventually returns with the part! These clowns as I have said are complete TOOLS within this shoddy shed of a business; and they are definitely not the SHARPEST ONES IN THERE EITHER!!! Save your time, effort and frustration and take your small equipment repair business elsewhere!!!! I basically figured out their game plan. If you have purchased a previous item of equipment from them, then they are all over to help you when it comes time you need service. But if you are some Joe off the street who needs repair to a mower, trimmer and yes even a pressure washer. These JACKWAGONS don't want to lift a finger to really assist you. POSITIVE NOTE: My wife originally got the pressure washer for me for Father's Day 2016 from our local COSTCO. She suggested we return it, which is what we did. The upside today is I now have $300 back in my pocket!!! read more

Went into today to purchase a stihl kombi system. They are the only stihl dealer in Turlock so they were going to get my business regardless. But even though they knew they had my business, they treated me fantastic. They filled up my new machine with high grade fuel for me, and when they were out of stock of an item I wanted to purchase, they threw in some extra tools for me no charge to hold me over until they got the item in stock. As the employee said "I would hate for you to spend your hard earned money on this equipment and use crap from the big box store that will damage it's long term effectiveness". I was blown away, even though they already had the sale, they threw in extra products on their own dime to satisfy their customers. I will definitely be back. read more

Brought them my blower and weedeater to tuneup, they did a great job. Plan on taking more stuff to them when I have time.

My hubby was needing to find a belt for his sister's riding lawn mower so he went to a well established mower shop down the street from us. The service was mediocre...almost like he was a nuisance. He was also told one would have to be ordered so he decided to go and check out the Sharpening Shop. Their staff was super helpful and friendly. Also he was able to purchase a mower belt on the spot and to top it all off, it was $5.00 cheaper! He will definitely go back there for all of his lawn equipment needs. read more

Awesome customer service lets you explain what's wrong before stepping in to make you feel stupid for not being a "mower guy" lol and I'll support any shop in California that's pro-2A. Thank you for treating me like a human not a dollar sign!! read more

You would be a fool to go anywhere else! Yes it can get busy but it's worth it, the amount of love and dedication this team has is worth every penny! read more

They have the best prices on honda equipment and parts in turlock. The owner Mike is a very easy going person that get along well with everyone and is almost always in the store to help you. read more

It you want to buy a new machine tool, DONT buy it here! They do not honor their equipment warranties. We bought a small rotor-tiller that did not work after one hour. We took it back for warranty work. They held if for months and then said there was no oil in the machine and was our fault. This was not the case (confirmed by our mechanic) and as a result, we will no longer do business with this location. read more

Wow I wished I had never taken my lawmore to these folks. They didn't inform me of the cost they said I should've asked them to inform me before they fixed it. I honestly felt that these folks only care about certain customers and being African American I surely wasn't that customer. I was ready to bring in the police and a lawyer if needed. I honestly don't recommend these folks because they were not trying to keep me as a customer because of how they treated me for they didn't even let me know of other areas where my lawn more could improve performance they kept it for almost 2 weeks as well. Mike the owner wasn't forth coming and I really didn't appreciate my overall experience with these caucation folks at all. I will NEVER RECOMMEND THIS BUSINESS. Customer service excellence has many components and they lacked communication amd people soft skills. If you're female think twice and if you're Africam American don't patranize this place or do with extreme caution. Not a healthy customer friendly environment for me. Pray about it and go with peace I honestly initially didn't have peace but I at times like to give folks a chance what a mistake. The one star is because I was able to use my lawnmore but it still seems to have problems that the mechanic failed to enlighten me of this is another reason I know this wasn't a gd fit for me. One last thing they did help me to lift that lawnmore in my vehicle. I thanked them and I do appreciate that because they didn't have to do that but thank God they did. I give God praise even though these folks were not friendly and forth coming with me God is real and I thank Him for this experience for I will follow my Peace the next time. God bless us all!!! read more

Very helpful and accommodating . I was in a bind and needed my lawn mower fixed that day and rick fit it in. Happy with the service. Very knowledgeable . Don't be turned off by semi friendly employees. Work is steller and speaks for itself. read more

Funding myself through college as a full time student I mowed lawns on the weekends . I obviously needed parts for my equipment and maintenance needs. As my clientele grew so did their requests, therefore I had to purchase new pieces of equipment to tackle different tasks. If I had to estimate how much money I forked over to this establishment it would be near $3,000 in a 2year window. I purchased a Honda mower, hedge trimmer, sprayer, prunning tools and a chain saw (all of which are Stihl products). The first strike was when the idle screw was not set right when it was assembled by the shop staff from shipment. I live about a half hour away from the shop and was in town on a weekday and asked the owner if something was wrong, he said It was a simple fix and tried telling me verbally how to set it. Keep in mind this is a $1,200 mower so I requested that he would have his mechanic perform the "simple fix". He agreed and his son gave me attitude because he had actually step outside to turn a screw and tension the throttle cable. The main reason I no longer do business with Mr. Mike, is due to his lack of keeping his "word". As a student I did not have the extra money to buy a new mower in full all at once. Therefore, Mike and I made a verbal agreement that $600 cash was to be put down and $50 monthly payments will be made till paid off with (no interest). I used my debit card so there was a paper trail, however on my last payment his so called "secretary" Stacy stated I still owed $100 even though the mowers total with tax was $1,232.34. She said that she was missing some of her record keeping and argued that I needed to prove to her that I only owe $32.34 as my last payment. I called my bank and for my statements to be printed it would cost me $15 per page, at 6 pages, that wasn't an option. But being raised the way I was I walked in to the shop, told Stacy I would pay the full $100 if they honestly thought that's what I owed them. As I conducted business with her, Mike stated to Stacy that he had something in his teeth and left the counter headed for the back room. This was the biggest slap in the face, not only was I called a liar for the remaining balance on the mower. But the man couldn't even say thank you, fuck you or give me the amount attention or interest as he did the day he talked me into the mower and took my down payment. A simple handshake and "thanks for the business" would have been the least he could have done or said. I no longer conduct business with The Sharpening Shop nor will I send it. I now deal with True Value in Patterson where they also sell Stihl products. As for the sharpening shop I'm really disappointed with the service I received after I dropped that kind of money in their establishment. You live and you learn but that was the last $100 Mike will be getting out of me. read more

took my mower in for warranty repair when the clutch was slipping, was told the cable stretched, replaced cable then tied a knot in it. two weeks later clutch completely failed. took it back to them to replace the clutch and the cable they tied the knot in. two weeks later the mounting bolt fell out of the clutch housing, I decided to replace it myself and found that the rear wheels were assembled differently from each other and neither was correct. maybe this is their job security. being as it was warranty work that I didn't have to pay for, I will only say that it was sloppy work and that I won't return read more