I'm new to the world of wood pellet smoking and stopped in the see Blair and get some advice. He…read morespent an hour with me suggesting and tasting various rubs and sauces to use on my next cook. I walked out a new committed customer, looking forward to returning. If you're a newby like me or a veteran Pit Master, like Blair, this is the place to come to for your supplies, rubs, and sauces. Thank you, Blair. I'll be seeing you again soon.

Knowledgeable staff made it easy to pick out product for gifts. A little tasting station allowed…read moreyou to taste product before you buy. #spicemeister approved.

Went in yesterday and 20 minutes later I walked out with a smoker. Staff is helpful and…read moreknowledgeable. It wouldn't fit in my car so the gentleman that helped me dropped it off at my house for me. Highly recommend BBQ-Pros.

KAT BBQ Smokers stands among the elite. I looked around Texas and California for a quality built…read morecustom smoker. Many folks don't realize that California has a very active and successful competition BBQ Association. As such, they also have skilled Pit builders. Ken is at the top of that list. He is a skilled welder, cares about his customers and builds extremely high quality into his equipment. After looking at my options, I decided on a vault type smoker, mainly because I could feed it while it was smoking. I found the KAT smaller vault was perfect in size and more economical than most. Ken has a waiting list and makes the wait times clear on his website. His site says that there is currently a 21-26 week wait. Mine was a little longer. That was okay with be, because I now have my lifetime smoker! I am a certified pitmaster, KCBS member and BBQ judge and have seen many pits. The welds, attention to details and quality that goes in to these units is superior! The attention to detail astounds me. So, Ken gave me a call to let me know my pit was ready for pickup. So off to California I go from Phoenix, AZ. Ken was friendly, accommodating and a joy to chew the fat with. Because i couldn't find many reviews for Ken or KAT smokers when I purchased the smoker, I had some uncertainty. That is why I added this review on Yelp. You can rest assured that Ken is a good, hard working man that won't do you wrong. In my discussions with Ken, he has even taken pits back from customers to make function modifications for them. He all about his customers, trustworthy and friendly. Ken took me through the operation of his smoker and was quite proud as he did so. Rightfully so, the machine is perfect! From Modesto, I drove to the Bay Area. While there I showed my new smoker to a close friend who is an integral member of the California BBQ Association. She was exited to hear that I purchased a KAT smoker. She told me that a pitmaster friend of hers had one as well and that she and he thought highly of them. She told me that they were conducting a BBQ competition that Saturday on Coast Guard Island using their KAT. Not a bad endorsement! In the end, I got my beautiful pit and I am very pleased by my experiences with Ken. I would like everyone to know that you can trust Ken and KAT smokers! You will have to wait, but the wait will be well worthwhile. My friends rant over my new KAT smoker! Few have anything so nice... Thank you Ken! Your a skilled and awesome guy!

I am from the Bay Area , and I looked all around for a custom smoker I can purchase that was local…read moreand well built with the right material. KAT'S BBQ Smokers are the real deal. I purchased mine a couple of months ago. I had to take a little drive to pick it up but well worth it. Also it was just what I was looking for in a smoker.

Steve did an awesome job on our BBQ...walked me through comprehensive process. Pointed out some…read moreareas of concern and how to do my own periodic maintenance. Spent over 2-hours cleaning down to the burners and even my storage drawers. Super dedicated....pleasant experience!!

Steve was great and knocked out a difficult augur jam on my Recteq. He showed up on time and…read moreprovided tips for the future to avoid the same issue occurring again. Would recommend to anyone needing grill or smoker related work!

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

Tom is great! I run a pool service business and recommend my customers to him when they want a spa…read more He is the only one I would trust with my customers!

We purchased a swim spa. Audie has been great to work with and the rest of the customer service…read morecrew has been extremely helpful as we figure out how to balance the water.

Highest quality workmanship you will find anywhere. I didn't really understand that the entire…read moreoutdoor kitchen would be constructed on site. I thought it would be delivered and assembled but the process began with the frame being built from scratch and that allowed us to have a perfect fit in the space we had allocated. All the workers were friendly and were happy to answer any questions. We would absolutely use them again.

We went here on recommendation of our contractor Simancas Landscaping as he was so confident in the…read morekind of products Unique outdoor living displays and sell off. We were lucky to have been assisted by Alejandra and Kurt who explained about all the items specially BBQ grills including maintenance for future to keep our investment safe and working long term. We were impressed by their patience and time they offered in explaining everything not even knowing if we would actually buy from them. In short an expectation less superior customer service which I admire as sometimes sales persons get pushy. They gave us a lot of time to think over and not be pushy plus helped with additional holiday discounts which you might not usually get at other retail outlets. We were clear on the kind of brand we wanted and they explained the pros and cons of various brands which made decision to short list easier. Pros - Variety of brands on display Good customer service Good value for money We are happy to have been here. They are doing great job ! Looking forward to receiving the order soon.

The people working at the store are very professional, nice and helpful. They helped us to pick out…read morethe equipment we wanted. In the end, we decided not to proceed as the grill was going to be under a covered area with insufficient height so would've been a fire hazard. The staff helped us by getting the grill manufacturer's recommendations so we're very appreciative.

BBQ Islands really delivered on my new deck upgrade. The team was professional and communicative…read morethroughout -- they listened carefully to what I wanted and made sure everything fit perfectly with my deck. Installation went smoothly and on schedule, which I appreciated since I work form home and didn't want disruptions. The finished setup feels really solid and thoughtfully designed -- all the little details were nailed, like easy-to-clean surfaces and smart storage spots. Price-wise, it wasn't cheap, but given the quality and how hassle-free the whole process was, I think it was a fair investment. I'm looking forward to hosting friends there this summer. If you're serious about making your outdoor space functional and stylish, these are the folks to call.

We hired Bay Area BBQ Islands to design and build an outdoor kitchen. Within the first year, the…read moreporcelain countertop developed multiple cracks radiating from the appliance cutouts. I reported the issue in November, and they inspected it in January. Since then, despite multiple follow-ups and a formal written request for resolution, I have not received any response or proposed solution. I also had a local engineer inspect the installation. He did not identify any structural issues with the support. The countertop material is marketed for outdoor use, so this appears to be a product or installation failure. I was hoping to resolve this directly, but the lack of communication has been disappointing. I'm still open to working with them to fix the issue.

Bought a stackable washer/dryer combo and I just have a few words...great customer service ever!…read moreTony.. coincided, helped me understand the process from start to finished since I never owned a GE washer/dryer. And after I bought it when I was still having trouble installing it, Tony came out to our house 30 minutes away from his store and fixed the issue free of charge.

Absolutely horrible customer service. Initial contact was great. Sending pictures. Calling and even…read moreopening early one day. However once our fridge was delivered it's been a nightmare since. The freezer didn't work. Called and he came out. It was a temporary fix it broke again called and texted multiple times. No responses. Finally got a response saying he'd come out. We waited all day never called. Never showed. Texted a few times over the next week. No response. I called from a blocked number and he answered and said he'd be out later that afternoon. Again no call and no show. I will never use them again and going to look into how to report them to some sort of like business bureau or something

We cannot recommend Creative Outdoor Kitchen enough. From start to finish, the entire experience…read morewas exceptional. Working with Julien on the design was a highlight; he truly listened to our vision and brought it to life with incredible attention to detail. The quality of the materials and craftsmanship is outstanding. The installation, completed by Julien and Eric, was seamless and handled with great care. Beyond the final product, the team was an absolute pleasure to work with--they were professional, communicative, and committed to ensuring everything was perfect. We are thrilled with our new outdoor space and would 100% recommend them to anyone without hesitation.

Julien and Erik at Creative Outdoor Kitchens are great to work with. They have decades of…read moreexperience. Their attention to detail in design, build and installation is incredible. I would not hesitate to hire them.