I'm new to the world of wood pellet smoking and stopped in the see Blair and get some advice. He…read morespent an hour with me suggesting and tasting various rubs and sauces to use on my next cook. I walked out a new committed customer, looking forward to returning. If you're a newby like me or a veteran Pit Master, like Blair, this is the place to come to for your supplies, rubs, and sauces. Thank you, Blair. I'll be seeing you again soon.

Knowledgeable staff made it easy to pick out product for gifts. A little tasting station allowed…read moreyou to taste product before you buy. #spicemeister approved.

Went in yesterday and 20 minutes later I walked out with a smoker. Staff is helpful and…read moreknowledgeable. It wouldn't fit in my car so the gentleman that helped me dropped it off at my house for me. Highly recommend BBQ-Pros.

KAT BBQ Smokers stands among the elite. I looked around Texas and California for a quality built…read morecustom smoker. Many folks don't realize that California has a very active and successful competition BBQ Association. As such, they also have skilled Pit builders. Ken is at the top of that list. He is a skilled welder, cares about his customers and builds extremely high quality into his equipment. After looking at my options, I decided on a vault type smoker, mainly because I could feed it while it was smoking. I found the KAT smaller vault was perfect in size and more economical than most. Ken has a waiting list and makes the wait times clear on his website. His site says that there is currently a 21-26 week wait. Mine was a little longer. That was okay with be, because I now have my lifetime smoker! I am a certified pitmaster, KCBS member and BBQ judge and have seen many pits. The welds, attention to details and quality that goes in to these units is superior! The attention to detail astounds me. So, Ken gave me a call to let me know my pit was ready for pickup. So off to California I go from Phoenix, AZ. Ken was friendly, accommodating and a joy to chew the fat with. Because i couldn't find many reviews for Ken or KAT smokers when I purchased the smoker, I had some uncertainty. That is why I added this review on Yelp. You can rest assured that Ken is a good, hard working man that won't do you wrong. In my discussions with Ken, he has even taken pits back from customers to make function modifications for them. He all about his customers, trustworthy and friendly. Ken took me through the operation of his smoker and was quite proud as he did so. Rightfully so, the machine is perfect! From Modesto, I drove to the Bay Area. While there I showed my new smoker to a close friend who is an integral member of the California BBQ Association. She was exited to hear that I purchased a KAT smoker. She told me that a pitmaster friend of hers had one as well and that she and he thought highly of them. She told me that they were conducting a BBQ competition that Saturday on Coast Guard Island using their KAT. Not a bad endorsement! In the end, I got my beautiful pit and I am very pleased by my experiences with Ken. I would like everyone to know that you can trust Ken and KAT smokers! You will have to wait, but the wait will be well worthwhile. My friends rant over my new KAT smoker! Few have anything so nice... Thank you Ken! Your a skilled and awesome guy!

I am from the Bay Area , and I looked all around for a custom smoker I can purchase that was local…read moreand well built with the right material. KAT'S BBQ Smokers are the real deal. I purchased mine a couple of months ago. I had to take a little drive to pick it up but well worth it. Also it was just what I was looking for in a smoker.

Steve did an awesome job on our BBQ...walked me through comprehensive process. Pointed out some…read moreareas of concern and how to do my own periodic maintenance. Spent over 2-hours cleaning down to the burners and even my storage drawers. Super dedicated....pleasant experience!!

Steve was great and knocked out a difficult augur jam on my Recteq. He showed up on time and…read moreprovided tips for the future to avoid the same issue occurring again. Would recommend to anyone needing grill or smoker related work!

I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

Service technician Emmanuel replaced a spa heater for me recently. He is super friendly and…read moreknowledgeable and shared with some tips for care of the equipment. If you need a spa repair I highly recommend Homecrafters and especially Emmanuel.

HomeCrafters, Fresno: 5 Jun 2021…read more We ordered the hot tub back in April. It took over 2-months - but this baby was worth waiting for. Hebert, owner of Homecrafters, Emmanuel (5 stars), head tech guy who has been with the company for 18-years, and Daniel, installer who joined the team just 6-months ago - were friendly, professional and knowledgeable. Thanks to their 'know-how', they did quick work of hiding the pipe and wires beneath the tub. After the tub was in place, Emmanuel took the time to explain what the buttons were for and when to use them. A job well done. All-in-all, a very good day indeed. 7/5/2021: Hello Andrew. the last message I wrote did not go through. Did you find the actual filer number for this spa? We searched on-line but both the number we got from your office did not show up. Please respond ASAP. Thank you.

The people working at the store are very professional, nice and helpful. They helped us to pick out…read morethe equipment we wanted. In the end, we decided not to proceed as the grill was going to be under a covered area with insufficient height so would've been a fire hazard. The staff helped us by getting the grill manufacturer's recommendations so we're very appreciative.

I highly recommend working with Sean if you need anything related to BBQs. From shopping to…read moredelivery and beyond, Sean was there to answer my questions, offer instructions, and suggest BBQ tips and tricks. He has also been available to answer my calls when trying something new on my new Napolian BBQ. Very rare service! I am so glad I ordered from Sean at Unique Outdoor Living!

We hired Bay Area BBQ Islands to design and build an outdoor kitchen. Within the first year, the…read moreporcelain countertop developed multiple cracks radiating from the appliance cutouts. I reported the issue in November, and they inspected it in January. Since then, despite multiple follow-ups and a formal written request for resolution, I have not received any response or proposed solution. I also had a local engineer inspect the installation. He did not identify any structural issues with the support. The countertop material is marketed for outdoor use, so this appears to be a product or installation failure. I was hoping to resolve this directly, but the lack of communication has been disappointing. I'm still open to working with them to fix the issue.

The good here is that before the sale, the Team is helpful and knowledgeable. My husband worked…read morewith Marissa and she walked him through options for our new outdoor kitchen (grill, sink, fridge, and storage). Unfortunately, the bad is the post-sale experience. Acknowledging that delivery could take time, we were told that updates would be provided if we needed them. We've left Wayne messages for the past 2 weeks without even a call back. Our purchase was made back in May and we still don't have a timeline. Very disappointing after what was a solid sales experience.

Absolutely horrible customer service. Initial contact was great. Sending pictures. Calling and even…read moreopening early one day. However once our fridge was delivered it's been a nightmare since. The freezer didn't work. Called and he came out. It was a temporary fix it broke again called and texted multiple times. No responses. Finally got a response saying he'd come out. We waited all day never called. Never showed. Texted a few times over the next week. No response. I called from a blocked number and he answered and said he'd be out later that afternoon. Again no call and no show. I will never use them again and going to look into how to report them to some sort of like business bureau or something

My husband had been using them for rental property. They do not come out to inspect when they…read moresay they will. Then they do not respond to texts or calls.

I very, very seldom ever leave a review. I felt compelled in this case because these guys went so…read morefar above and beyond the call of duty with the initial ownership picking up phone go in the extra as far answering silly questions and then the install went incredibly smooth. He has an amazing staff. I dabble in construction as a hobby and I know the difference between good contractors and not so good. I give these guys an A+ plus. That's hard to get in my book. Stop looking just hire these guys.

Need an outdoor kitchen? better call Julian at C O K .no mess, precision build ,and great to work…read morewith -