Absolutely horrible customer service. Initial contact was great. Sending pictures. Calling and even opening early one day. However once our fridge was delivered it's been a nightmare since. The freezer didn't work. Called and he came out. It was a temporary fix it broke again called and texted multiple times. No responses. Finally got a response saying he'd come out. We waited all day never called. Never showed. Texted a few times over the next week. No response. I called from a blocked number and he answered and said he'd be out later that afternoon. Again no call and no show. I will never use them again and going to look into how to report them to some sort of like business bureau or something read more

Winton Appliances - Freezer won't seal and keeps frosting - Appliances & Repair Near Me - Winton, California

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These people are the worst and should be shut down!! The owner " Omar Mera " came to my home, pulled the motor out of my washer, left it on top of my washer and told me to leave it there and he would be back the following day with the part that was needed and would put it back in at that time with the part. He never showed up and never picked up the phone when I called. I got a hold of him the following day and he gave me an excuse why he didn't make it out and set up a time to come out that night and once again he never showed up nor did he pick up his phone for the rest of the week. I finally got a hold of him again at the end of the week and he had more excuses of why he never came out and then proceeded to tell me he would come out that night and do it for the same price he quoted me the first day he was supposed to come out LOL even though my wife and I had taken off of work to separate times to accommodate him. We had words and he left my washer as is, with the motor sitting on top of it. I was referred to this place by "Arm's appliances" in Delhi, which is who I bought the washer from in the first place. The owner of arms appliances is related to Omar Mera so needless to say there was no help whatsoever between either of them when it came to accountability for him coming into my home, taking my washer apart, flaking on us for a week, and then never coming back out to put it back together! I'll attach pictures, phone numbers and business cards. Steer clear of both of these businesses you'll have nothing but problems on your hands otherwise!! We are looking into taking them to court. read more

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My husband had been using them for rental property. They do not come out to inspect when they say they will. Then they do not respond to texts or calls. read more

They never show up on their appointments. They schedule me twice and never showed up or call. so disappointed. you wait for hours they don't call or answer their phone read more

I had my freezer fixed by the owners brother. The freezer messed up just after 2 months so when I called back the owner came to see what the problem was and determined it was the same issue so he told me I had warranty and would come back the next day to fix it. The next day came and he never came back nore did he answer my calls. Over all very unprofessional. I attached a picture of the last text message where he never replied back. read more

Winton Appliances - Appliances & Repair Near Me - Winton, California

Edit: it's now mid February and we have yet to hear back from him. We actually had someone from Pro Appliance come out back in late December and he provided a lot better service. He confirmed the previous guy broke our top pull out drawer in the freezer, and they dont even make those parts for them anymore. He also said this guy put the wrong thermostat on our fridge. He said it was a used one, and was meant for waaaaay older models, so it was not compatible with ours, it would only do half the job it was suppose to do. So, we are going ahead and filing a complaint with the Better Business Bureau against this crook. read more

Bought a stackable washer/dryer combo and I just have a few words...great customer service ever! Tony.. coincided, helped me understand the process from start to finished since I never owned a GE washer/dryer. And after I bought it when I was still having trouble installing it, Tony came out to our house 30 minutes away from his store and fixed the issue free of charge. read more

Just bought a washer from them and I'm glad I did. I first went to the appliance store on Main St and they only had one washer that was in my price range (still $10 over my budget) but it looked kind of crappy. I decided to try Winton Appliance and they had a couple to choose from, all were in good condition. The guy delivered it a couple hours later, removed my old one, and installed the new one. He even ran it through the stages of it's cycle to make sure it worked properly. Overall, a good experience. I'm sure my neighbors will be happy not having to hear the Earth shaking sounds of my busted a$$ washer anymore. read more

Winton Appliances - Appliances & Repair Near Me - Winton, California

30 dollar service fea much better than the standard 95 out there. The man that showed up was very professional and waisted no time getting the issue diagnosed on my gas dryer and the part I needed ordered. A simple fix that cost him two trips to my house and about an hour of his time and only 80.00 dollars out of my wallet. Can't argue with that! read more

Winton Appliances - Business Card - Appliances & Repair Near Me - Winton, California

DO NOT GO HERE!! our washer that was in good condition broke a censor and they were trying to charge $600 for so much more when it was fine. We asked for our washer back to take to some professionals and they didn't give it for a week. We didn't even receive our washer it was a different one, the same brand but different version. When they were confronted they said they threw it away. Don't go here they scammed us. I assume he fixed it and sold it, it was pretty new and in good condition. I know he's located 2 places in atwater and in winton, don't go here. read more

Bought a washer and dryer set from this guy. They work ok but the dryer front plastic panel around the door is falling off. I called him and he did come out and said that he needed to order the part. Finally after 2 weeks the part came in, this was in March. IT IS STILL NOT INSTALLED it is now July. I keep calling him and he keeps saying that he will be here, in 30 minutes, in an hour, the next morning, this afternoon and then never shows up. It is still not fixed and I am going to go to small claims court to either make him pay for the repairs or repair it himself. We had a 3 month warranty but now that is long gone. Tried calling him again today and he did not answer the phone. I will give it one more try and then after the 4th of July I will be filing. Stay away from this guy. read more

I bought a stand up freezer from here. I worked great for about 3 weeks. When I finaly got someone to come over, they said it was a simple fix but had to order the part, two weeks later I called and he said he was still waiting on the part. been a month since i have talked to them been calling everyday leaving messages and no one has called me back. Now I have this big ass freezer that is just taking up space. I dont normaly write reviews but i am compleatly pissed off now. I need a new frige now but I will never give them my buissness again!!! DO NOT BUY ANYTHING FROM HIM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Bought a washer and dryer. Dryer stopped working within the 90 day warranty period. He switched it out (finally after not responding to calls or texts for over a week) with a replacement dryer. Now, less than 3 months later the replacement dryer stopped working (no heat). He now says the replacement dryer is not covered under warranty and I will have to pay for him to fix or replace it. So, apparently he can bring defective appliances and get away without having to replace them. Better off to buy a new dryer, then rather deal with this guy. Just to end up paying twice as much in the end anyway. read more

Not too long ago me and my husband went to buy a washer from these guys here and they sold us a washer for $280. Apparently when we brought home use for maybe about a week and the washer starts acting up and we called the guy up and told him about it. He says he'll come but never came for about a almost 2 weeks and he final came. He never picks up our phone calls and final he finally called back he says that he's been very busy! He came one day to fix the washer we just recently bought because we still have warranty for it, he says he can't fix it at our house so he has to bring it back to his store and he'll bring us another to use temporary! Right?? Now 1 month later he never brought it back never pick up our calls and he just ignore us! We paid so much for this washer in the end he left us with a crappy one! So rude to even ignore people and never return there things!!!! I wouldn't give them a damn rate! This is our 2nd time buying washer from them!!! read more

I made the horrible mistake of buying a fridge for $300 from the appliance place in Winton. The guy gave me a 3 month warranty but when the fridge broke 2 weeks later and ruined $300 in meat and $150 in butter, milk, cheese, creamers, ect... He said it would be an easy fix (4 days later) but then never came back, i hounded him for over a week to help us. He dumped a super cheap crappy fridge off and said "loaner" We couldnt get it into the house because we didnt have a dolly so we put it in the garage. But with it being so hot the little fridge couldnt stay cold! Then the doors stopped staying closed and popping open so we duct taped them! after 3 weeks of this we lost another $250 in food. SO my mom called and told him we were filing a lawsuit unless he made it right. Well... He came over and brought "his best model on the floor" We got int into the house.... put all new food in it including $75 in meat (since we hadnt had meat in almost a month!) Planned a big bbq for saturday. We checked it several times and thought it wasnt very cold but i chalked it up to paranoia over the last two he brought.... Nope... 2 days later (day of the BBQ) i went to get all the meat and potato salad out.. It was warm. VERY warm. The meat was rancid and green/brown. Soooo of course i called him and told him that our food was AGAIN ruined. about $800+ at this point and the cost of the fridge which was $300 i spent $1000+ in a month and a half on everything....He has the nerve to tell me that we are breaking the fridges on purpose! WHAT THE HELL? We are on limited income. SSI x3. I cant afford this at all. I have had 2 repairman tell me that the 2 side by sides would cost more than they are worth to repair. I am left with 3 broken fridges, no food and no money. STEER CLEAR of this idiot who cant even honor his warranty, he WILL rip you off. The appliances WILL break and you WILL be left paying dearly for it. We are talking to a lawyer because he has done this 3 times in a row. Willingly causing undue stress and extreme hardship. i am also filing a report with the BBB. He will not get away with this. read more