I had a whole house fan installed by The Whole House Fan Company out of Fresno. After about seven…read moreyears the wireless wall switch went out. Called the company to do a repair and they were not really excited to come up from Fresno to replace the switch. At least that was the vibe I got from the woman who I spoke with. Right away I was not happy with their customer service. I checked Yelp and saw Cosmic Comfort installed whole house fans. I called and the woman who assisted me was upbeat and positive that they could fix my problem. I scheduled an appointment and Adam came out. Nice kid. Climbed in the attic and confirmed that the unit was good and needed a new switch. I decided to get a hard-wired switch and an appointment was scheduled. One thing I really liked was the communication through text messages. They also send you a photo of the technician that is responding to your house. I appreciated that and it makes good business sense. Issac and Freddie came out a few days later and completed the project. They were professional and the installation looked good. Isaac tested the switch and showed me how to use it. He had a tablet and processed my credit card through it. Easy peasy. Let's face it, electrical work is not cheap, but I felt it was a reasonable price especially considering my wife would stop reminding me that we needed to get it fixed before summer! I was happy with the whole process.

Message Response time: 5/5 Communication: 5/5…read morePunctuality: 4/5 Value: 1/5 I wanted a receptacle put in my bathroom. They were extremely prompt with communication and setting up a time. The tech who came to do the quote was supposed to be at my house between two and four. The company texted me at 3:30 to tell me he was running late; by the time he got to my house it was 4 PM. He was a very pleasant young man. Definitely respectful of the property, but in having him give me a quote, the methods at which they said they were gonna get power was just weird. They wanted to go through my fire extinguisher in my hallway instead of using the electrical receptacles that were already in my walk-in closet. It was quite odd to be honest. And then on top of that, the quote they gave me with asinine. Over $800 to put in one receptacle? This wasn't a complicated case. When he saw me balking at the price, he said well, we also do heating and cooling so if you want to sign up for $299 a year, we can give you 15% off the receptacle. I almost laughed. How ridiculous was that - trying to upsell me even more? Not only that, but according to this boy, they would probably have to cut through my drywall and have a patch job. I didn't realize it was a full company; otherwise, I would have not even contacted them. They were great at following up for the business, but not at the price at which they were quoting me. I found a contracted, licensed electrician who did it for me quickly and for less than half of what they were quoting me, and did impeccable work.

Great prices, excellent service. Professional and extremely…read morecourteous. Helpful. Recommended to family and friends. We were Recommended by friends. Nate serviced our new 6 month old system today. And also my fathers older system. Amazing young man, Professional, helpful and knowledge. Thank you Saunders.

OUTSTANDING SERVICE!!!! 5 STAR is my review. Have used Saunders for over 40 years for my home and…read moreour rental properties. I have purchased 3 HVAC systems over the years for the properties and have always had the best service. The technicians are efficient, friendly, and always willing to explain all work done. If you need any service, or a new system call Brad Falke at Saunders and you will be very happy!

Enrique was very honest and professional he has a great deal of knowledge and only wants his…read morecustomers to have the right things instead of selling you something just to sell it . I appreciate his honest and professional attitude. I look forward to working with him on fixing the issue we have the right way.

My elderly parents recently had their AC unit stop functioning during the hottest days of the…read moreseason. After contacting Enrique at Evolution Heating & Cooling he was able to arrive quickly and efficiently repaired their unit. Thank you so much Evolution Heating & Cooling for saving the day and for your amazing customer service!

Wally Falkes (Rick & Jesse) and their crew are one of the best we've ever worked with. Incredible…read morecustomer service, attentive and professional technicians, and a work ethic that truly goes above and beyond. Special recognition to Francisco -- he is a real asset to your company! ~Lisa/Merced

had a split unit installed. Ran all new electrical piping and wiring from electrical panel thru…read moreattic to other side of garage outside. Works great. 1-2 months later had Generac rep come out for estimate to install emergency Power generator. Said whoever installed the electrical for my split unit AC did not follow code. Electric pipe, junction box and wiring were installed next to the PG&E gas meter (within 9 inches). He said code states all electrical supposed to be 36 inches away from gas meter. So he could not give me estimate because gas tie in for the Generac generator requires PG&E inspection, therefore inspector would have red tagged my home gas service due to Wally Falke's install. I called and spoke to the owner manager at Falke's and told him the situation. Said he would schedule to come and look at and make corrections. So far "crickets" !! No one has ever shown up or called me back. All I heard from sales rep prior to hiring them, was read all Yelp reviews and how they back up their products and warranty all work they do. Very disappointed. The old tale of "catch and release"... got my $$ and seeya later, Jim