We have been using them for many years. They do quote for you to repair before start repairs. Always been this way for me. I have saved thousands of dollars on not purchasing new cheaper poor quality new appliances. I believe the older made respected major brands are worth repairing vs buying new cheaper made appliances. This strategy has worked out well for our family. I will continue to use Ike's! read more

They installed our A/C wall unit. Very friendly and fast. Everything works great! Extremely polite and careful with our floors. I recommend. 10/10 read more

Never returned my calls over several days even though he was recommended to me. Unresponsive!

I have been here many times for repair parts for myself and others. They have used and new appliances. Reasonable prices on both used and new parts. Never had a negative experience here. I will always go here to at least check and see if they have a good used part that I can buy. read more

The technician came out to replace my idler pulley on my dryer. We gave him a whole kit with a new belt and rollers with the idler pulley. He literally ONLY changed the pulley. Put the old belt back on incorrectly. I didn't realize all of this until later later that day when I did a load of laundry and the barrel wasn't spinning. I told my husband, when he got home, he was pissed. He took it apart and found a couple of screws missing from the top, technician had put the old belt back on backwards. My husband found the missing screws. One by our sink, and the other inside the dryer pan. I will not be using this company again. Also they did not guarantee their work (convenient), because I didn't get a quote for $95. I already knew what was wrong with my dryer. Why would I need to pay for that? read more

Best HVAC person I have had in my 66 years of life. Ulises was the technician. I liked him so much I even called in a compliment to my home warranty. His professionalism, his kindness and the work he did was impeccable. My son has been in the hospital since Dec 13.2019 to now a total of 51 days and he made sure he worked around my schedule, gave me his cell phone number so we could schedule. He had to work on two units as well and ordered parts, what a quick turnaround. They both work great by the way. No problems at all. I also had a leak and didn't know where it was coming from. He checked out the whole roof, the units, the pipes and even checked all my registers in the house and changed out my air filters I couldn't reach. WOW . I can't say enough good things about this man. I also found out they sell appliances and they are far away from me, if I need any, guess where I am going. Will drive an hour to buy from them. Just an overall great company and they are lucky to have Ulises . read more

Great service overall. They were very fast and efficient and worked with us when we had to reschedule las minute due to a family emergency. I would definitely recommend them! read more

DO NOT USE!!!! We had them out to look at our washing machine, I had told the lady on the phone it was not draining the water. The guy came with the understanding that he was to look at our dryer (that should have been my first clue) cost $95 for them to look at it. The guy could not find the model or serial # but said the timer needed to be replaced, rather then pull the timer to match the part he took a picture of the whole machine only to find out they could not match it and they cant do anything. When I asked them about the $95 since they are not fixing anything, their answer was oh well. I bet they do 10x the service calls to the actual fixing of appliances!!! read more

Guys to not go here besides punctuality they are a rip off just like sears if you need appliance parts go on to a different place or order on amazon or eBay I ordered on amazon Ike's was tring to sell me a part for 105 dollars a heating element that they only sell for 22 dollars on amazon I showed them this and smiled and said wel buy it on amazon crooks man. read more

Grate customer service people here are friendly n helpful. Bought used washer 10 years ago and still works like day 1. Had them out to service a.c. they did a good job read more

Several days later, called them out again. Repair person turned machine on, and it started acting up. This time, replaced the latch. Stayed fixed for two days, problem is starting again. Visit scheduled for this afternoon. read more

THESE APPLIANCES SUCK! Horrible cust service and the lady who ansers the phone plays games

The scheduler is the most rude and un-professional person I've ever talked with! Hung up on me and arrogantly admitted it when I called back. They have been to the house twice and we still don't have a repaired dishwasher. If Home Depot warranty services recommends them speak up and ask for someone else! read more

$50 just to check. Then you have to pay separate for service and repair. So whether they can fix it or not you're out $50 bucks! I wouldn't mind if they put the money towards the repair....What a scam read more

Terrible. They came to repair my home air conditioner that was not working properly. They said they were going to fix a leak in the freon line and that would fix the problem they think. While working on the ac the set of my smoke alarm and instead of opening a window or doing something civilized one of them ripped my smoke alarm from the ceiling and pulled out the wire. Then instead of using the paper towels i gave them they wiped their greasy hands on my walls. So in short. Ac still doesn't work properly, i note have a broken smoke alarm and I have to repaint part of my wall that i just painted a month ago. I recommend anyone else to service your air conditioner. read more

This place has the worst service I've ever experienced. The people you deal with are the most unhelpful, rude people I've ever had the displeasure of working with in any capacity. read more

Worst piece of shit ever cant belive this.does not know how to fix shit.50 bucks just to check my washer damm fuck u bitch......