Love this store! Staff are incredibly knowledgeable and helpful. I've lost count of how many times…read moreI've gone there with a problem and they've come up with a solution for me.

I've lived in this neighborhood for over six years and have shopped at this Ace Hardware pretty…read morefrequently. Until today, every experience I've had here has been exceptional. The employees have always been friendly, accommodating, and quick to offer help, which is why today's visit stood out so much. When I came in, I was the second person in line. There was one customer at the register who needed some extra assistance, which I completely understand. What I didn't understand was why several employees were gathered around helping that one customer while the line was waiting. I politely asked one of the employees if someone could help those of us in line. The manager, Alicia, responded that she was th manager and she was helping the current customer and that she would help us when she was done. However, there appeared to be multiple employees at the front registers at the time. What bothered me most wasn't having to wait. It was the tone and demeanor of the response. She came across as very stern and unfriendly, and also seemed visibly irritated while assisting the customer in front of us. It was such a contrast from the warm, helpful service I've consistently received here over the years. I do want to note that the cashier, Hope (I believe that was her name), was very kind and even apologized to me, which I truly appreciated. She was not the issue at all. I'm hoping this was simply an off day because I've genuinely appreciated this store and its staff for a long time. I just felt this experience was worth mentioning because it was so different from what I've come to expect from this location.

OMG these people are amazing. I really should get a job application with the amount of times I go…read morehere to get my home projects done. The selection here has plenty to choose from, plumbing, electrical, holiday and etc. the value is said in their name, they are so much cheaper and great quality that other hardware stores. Will def be coming back quite often for my other projects.

if you need a lawn mower fixed or even a weeder, stay away from this place. they will over charge…read moreyou the service. I had them install a simple 2 bolt 5 dollar part on my blower and charged me $ 80 dollars! over 2 hours of labor. shouldn't take 2 1/2 hours if this is what you do every day for a living. I also took my edger in because it wouldn't start. they couldn't get it to start either and couldn't fix it.

We have bought several items in this store from inexpensive things to refrigerators etc…read more We have always had excellent service & fair prices. Today, I accidentally cut my arm while loading an item. A young man noticed me stopping the bleeding with a napkin. He came over & volunteered to get me a bandaid. The worker who was very kind was Armando. I am extremely pleased that this store has such a quality worker.

LONG POST! Let me…read morestart this out with we have spent a lot of money throughout our home renovation at the Turlock Lowe's. We went there early this morning to rent a insulation blower. It was probably the worst experience I have ever had there. No one knew what they were doing and had my husband and I running around getting barcodes looking up item numbers. We were at the pro desk thinking they were pros. We asked them for the machine that we needed for the insulation and they said they don't know if it works. So we waited about an hour for them to finally get the blower out from wherever it was. When they brought it to us, they told us they don't know if it works or not. I asked them if they can plug it in and they did not. They said we would have to pay for everything. Take it home. Try it and if it doesn't work, bring it back. So we paid. Then we asked for assistance loading our truck with 20 insulation bags and the insulation blower which is extremely heavy. They said they would go in to get someone. And they never came back out. We waited for a long time and eventually had someone else meet us there to help us lift it into the truck. Once we're home, the machine shut off every five minutes and we would have to wait between each bag to let the machine cool down before it would work again. THE WORST PART, is that my husband went to take it back just now and once again was sent to multiple desks, telling him they don't know how to return it. I don't understand. That is literally their job. Then he asked for someone to help him unload it. For some reason they could not find anybody???? once again how does that make sense. My husband proceeded to try and pull it out of the truck by himself. Hurt his back and still no one was out there to help him. I have never been so disappointed with Turlock Lowe's before. We will be taking our business elsewhere from now on. DO NOT GO THERE IF YOU NEED TO RENT ANY MACHINE. They do not know what they are doing.

Home Depot has friendly helpful staff to answer your home improvement questions and can help you if…read moreyou just can't decide on how to start a project. Just start is the key. For example, yesterday I went in to find lumber for another job and Charlie in customer service helped me set up my Pro Account to organize all my receipts and track them without having to keep them myself. Thanks Charlie. The plants in the garden department are lovely with plants at bloom and almost bloom you are sure to find color for the yard for last minute party decorations or plants getting ready to bloom which will allow the plant to establish and then bloom for your wedding or event. Nice lumber and clean store.

Ordered and had installed through Home Depot a 10x12 shed. It has only been a few months, and the…read moreshingles are falling off. Made several attempts to contact Home Depot, got hung up on, transferred to nobody, and had endless hold times. Tuff Shed was the installer, and of course they say I need to go through Home Depot; Home Depot says I need to contact Tuff Shed. I will hire a contractor to make the repairs and then sue both of them.

Staff are amazing, so patient and helpful. Yardmen are very professional and go out of their way to…read moremake sure you get what you need. Will always come here for my lumber needs.

They carry stuff you cannot get anywhere else. They are always busy but get you in and out. They…read moreare helpful and know their stuff!

Do not bring your scissors there to have sharpened. They farm it out to a third-party. We were told…read morehe lost the screw to our most expensive pair of scissors and we still haven't gotten them back after six months. Another pair came back, bent in such a way they no longer work.

Excellent service, friendly staff, great work! Fixed my lawn more starting rope super quickly and…read moreeasily! This was my first visit here and I will be taking my business here from now on!

I have been using this place for years ! A lot of hardware and specialty parts and fasteners. I get…read moremost of our concrete anchors here and other specialty bolts like stainless or grade 8 hardened. So much to choose from and there are so many of them that if I'm away from Turlock I can usually find one where ever I am pretty close and don't have to go all the way back to turlock

I have an account at fastenal, I call at 8:30 am to see about some pop rivets, the gal says "yep we…read morehave" great I need delivered, she tells me driver is out until 9am but will send them right over when he arrives. 11am still no rivets so I call and the gal is kind of rude with me and tells me they don't deliver and never did, excuse me? you told me at 8:30 you would send them over? then she tells me they are on the truck out for delivery. I have been purchasing from this store since the day they first opened and getting everything delivered! I never complained about their ridiculous prices because of the convenience of delivery. I just learned from a former employee that they don't want to deliver to the small guy, I don't buy enough for them to consider me for delivery! That is fine because now I will buy less if anything.

Customer service here is a ZERO. The young girl cashier made no eye contact, mumbled all of her…read morewords, was annoyed that we told her there was a dog house transaction in the system for us and she had to look it up. Then we noticed we were charged $219, the dog house we picked was on a giant pallet with a stack of them marked $149. We went to the pick up gate to get the dog house and double checked the pallet, yep $149, manager says oh these are different. They're actually $219 so we asked him why are they on a pallet marked $149 if they're different? Maybe take the sign off? He was completely annoyed with us. It's too bad, I love Christmas shopping here and now I won't be back.

Rude service. I asked a question about an item on their…read morewebsite. "We have nothing to do with what is on our website" No help?!