2 stars just for their decoration. Service is very slow and confusing. Over staffed but all employees are useless and avoid eye contact with tables. Food is nothing special. Chicken always feels uncooked and has a wierd texture. Will never return. read more

I was really intrigued to try this place after noticing it's trendy exterior for the first time. Went here with friends and was greeted by a friendly server. We ordered goat curry, lamb Dum Pukht biryani, butter chicken and butter and garlic naan. Biryani was full of spices and flavour. Goat curry was too salty but nothing some naan couldnt fix. Butter chicken was delicous. Loved how the table came with papadums and sauces. Service was good but we didn't need to be asked how we were 6 or 7 times too many. Super friendly staff though :P read more

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Great food and service was spectacular. Ambiance was nice and they were very accommodating for a large group.

The Chicken Dum Pukht and the Dum Phukt Biryani were phenomenal! We also had the Rara Chicken (chicken breast in a keema) which was also delicious. Unfortunately the vegetarians dishes were not as good as we had hoped. The Baingan Ka Bartha was subpar while the Bindi and Malai Kofta were just ok. read more

Sadly there is no 0 stars ... I would Definitely give this place zero. Beautiful place but crappy customer service. My friend and I went there for lunch we ordered two veggie dishes and appetizers it took them 30 mins for the appetizer and and 45 mins for the cold veggie dishes. They never once came to our table to check up on us or refill our waters. I had even asked for water and was ignored. I would never go there or recommend it to anyone. read more

I've been going to Dum Phukt for the past year now. It's the perfect blend of Indian Cuisine and Modern Ambience. The food is custom made for your spice level and is always fresh and hot. It has a fully functional bar area and also has ample seating. On weekdays, it's mostly corporate people visiting but on weekends more families with kids come. A wide variety of vegetarian options are also available. A perfect place for a date or taking clients out. read more

Dum Pukht - This is the Malai Kofta and Paneer Tikka Masala served with Naan and Paratha bread. - Indian Near Me - Markham, Ontario

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Spoiler Alert : i came here in January. The food was then excellent - but was mentioned by waiter the cheff changed due to dispute.(non of my business) . But now its WORSE ever. I ordered butterchicken & there so called speciality dum pukht chicken - they both were disaster. Hardly any taste - tasted like grilled chicken in boiled tomatoe gravy... Horrible. They show u up the fancy decore but they dont back with quality food. They charge you decent amount of money but food was way below ordinary. & i did mention my views to the owner - he jus shugged off & carried on with his walk. Very disrespectful & arrogant. WILL NEVER GO BAck... read more

Seriously delicious. Amazing flavours and the perfect amount of heat. The samosas were crispy and amazing flavour. We also tried Chicken Tikki Masala which was AMAZING, and the Biranyi Rice, also amazing...are you getting that we thought it was amazing yet? Food came out quickly and so so hot. Our service was good except our waitress kept trying to take our plates before we had the chance to lick them clean. Definitely going back. Taking a big group of people with us next time so we can order everything on the menu! read more

Had great evening in restaurant with nice lights & interior,the way the serve biryani is very unique.the staff is very nice ,great serving time. read more

The service was good and our waiter was very polite. The mango laksi was so good. The kabob, chicken masala and the biryani were very good. Biryani flavour goes really well with the yogurt. The kabob was very crispy on the outside and soft inside. The only thing I dislike was the half rack of lamb... It tasted like frozen meat defrosted, cooked and frozen again and got defrosted then microwaved.... Overall the food was pretty good. read more

Dum Pukht - Indian Near Me - Markham, Ontario

If you wish to ruin you special day this is the perfect place to go to. We were one of the many couples whose Valentines Day was ruined at Dum Pukht. *Dirty Plates, *Food took over an hour to be served, *A beverage refill was totally ignored, *Had to ask multiple times for our bill, ultimately had to walk up to the register and pay as I witnessed the couple at the next table wait a half hour just to get theirs. Had anyone walked out without paying no one would have noticed. Service was a total DISASTER!! Staff is very poorly trained. People running this place seem to have no clue how to run a restaurant. You could see every patron was mad. Had to forego dessert as that would have probably taken another hour. I give them 1 star for their Food and Quality which is really good, and another for their decor which is very impressive. It's a shame a place like this gives all Indian Restaurants a bad rep, as any one who might be trying Indian cuisine for the first time will never want to go back to another Indian restaurant expecting similar service. I sincerely hope this was a one time situation as they could do so much better.. read more

You pay for the service and food you get is true here. Ordered chicken tikka masala , dal makhni and chicken biryani Dum Pukht. The serving size was greater than other restaurants so it justifies the price associated with it. read more

I wanted to try something different while visiting the 'south' so I decided to try Indian food. After reading some of the reviews on here; I decided to try the lamb biryani started by some samosas. The food was good, bit I found that the lamb lacked flavour. There was a great little creamy dip provided that I dipped the lamb in. I also tried an Indian beer brewed in New York (haha). The restaurant is beautiful to say the least, but my the guy clearing my plates was wearing a Simpson's hoodie; not sure if he was the bus boy (elder man) or what. read more

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Great service, good ambiance and good Indian food. My friend and I ordered the dumpukht lamb and the chicken r-something (it was minced chicken + chicken gravy) I personally loved the chicken, but the lamb was a bit too sweet for my liking. For appetizers we ordered papri chaat but felt that something tasted off and had it returned. They were kind enough to not put it in our bill. I've heard the dumpukht biryani is supposed to be good but I'm not sure I will travel to Markham from downtown to try it. I like my desi food to meet certain expectations and this, while it was a good experience, it was definitely anticlimatic read more

My party arrived at this restaurant and it was surprisingly dead with maybe two or three other tables being served. The place had a chic modern lounge feel to it with the kitchen having glass windows so diners could observe the chef at work. Our table ordered butter chicken, fish curry, rara mutton, dum pukht chicken, dum pukht mutton, and some deep fried paneer ball appetizers, with several sides of butter naan. The rara mutton was very fragrant and delicious, with the mutton being very tender. The dum pukht dishes were also quite good, while being distinctly different from each other. I found it interesting that they would cook it like a souffle or pot pie but, as according to our server, the crust was not meant to be eaten but rather a means to lock in fragrance, flavour, and moisture. I sampled my friend's butter chicken some time after having finished with the dum pukht and found it relatively bland (like going from eating something so complexly flagrant to something as simple as chicken in cream of tomato soup)--they insist it was delicious so maybe I'll try it before eating something heavily spiced. Overall I found the food was a bit overseasoned as I found myself reaching for my glass of water more so than usual. Still, I would be interested in exploring the rest of the menu here. Recommended. read more

Dum Pukht - Rara mutton and dum pukht mutton - Indian Near Me - Markham, Ontario

The food and service was good. I would recommend getting the bryani and the chicken dum pukht. Also the tables don't leave you with much legroom. The décor is nice but I bit over done. Especially look out for the light show and different wall patterns in the washrooms. read more

Food tasted good and freshly made. Down side was the service, plates not very clean and service. Takes very long time... 15 minutes to get the order and another 15 minutes to be served and 10 minutes to get the bill. If plate are cleaned and service improved this place could become even more popular as the people are nice and food tested good. read more

We went here this past Friday. I was told by the restaurant that the food is halal although i am now questioning that. We ordered several dishes including grilled meat platter (chicken, beef kabob, malai and tandoori chicken, green chicken), dum phukt chicken biryani, naan and butter chicken. The platter came out after about 25 minutes. When i say I have never tasted meat so horrible, I am not exxagerating. The malai chicken was actually rubber chicken, tandoori tasted old with just some paste slathered on top, kabobs were crumbling like sand and tasted horrid. All the meat was off, it seems like they mostly specialize in veggie dishes so the meat was just old and terribly marinated. I felt like they took old stuff and just reheated in the tandoor and served it to us. After that we just decided to leave as the rest of the food had still not arrived even after waiting an additonal half hour. We told the waiter we were leaving and he could charge us for the platter ( in retrospect, i should have told him how disgusting it was and we shouldnt have paid for it). He brought the bill and charged us for everything! we told him we would pay for the platter since none of the other food was even made as of yet. He corrected the bill but still overcharged as we paid around 40.00 and the platter is listed around 26 or so on the menu. Anyhow we paid and got put of there! I will never recommend this to place anyone. Go somewhere else where they have fresh food and certified halal ( if that is your preference). 0 stars. read more

The place is nice & cozy but pricy, service was poor. 30-40 minutes to deliver the food. read more

Visited for lunch on a weekday. Parking plentiful and interior décor is very nice and comfortable. There is an all-you-can-eat lunch option (order to table, not buffet) but our party opted to share an assortment of a-la-cart items as this provided more variety. The food is freshly made (try the Naan, really) and the "Dum Pukht" style of cooking which I experienced for the first time but found very flavourful and satisfying. This is a great spot for a relatively quick lunch but I look forward to trying it for dinner with the family. read more

Place is very nice looking. Service staff was somewhat unorganized and unable to articulate menu or ingredients. My husband ordered a sizzling plate that immediately had the fire detector go off, so all guest were sitting eating with the blaring fire alarm going off. We ordered some chicken coconut curry, paneer, lamb and some other stuff....unfortunately my husband, friend and I have a terrible case of food poisoning that's been going on since Friday after our visit here. Won't be coming back. read more

NEVER AGAIN. This place is not what it once was. I came in here today to give it another try but the staff was as lost as ever. I ordered appetizers and told the waitress that I was only ordering appetizers but when I asked for the bill the waitress was surprised I was asking for it so soon (so annoying). When the first appetizer came, the shami kebab, it was like warm at best. When we questioned if it was freshly made they just said they would warm it up. We also ordered the veggie sizzler and that was mediocre. The malai paneer was stale. It's sad that this restaurant has deteriorated in quality so much since it was amazing when it first opened. read more

Would give this a zero if possible. Absolutely terrible service had a reservation at 8 but they overbooked and made us wait for 2 hours. Then once we got the table, no one came to us to serve us. Had to write on a piece of paper to order because they were taking so long. We were waiting for hours starving. Terrible service! read more

This was my first experience ordering a buffet lunch without actually walking up to a buffet--how's that for convenience?! We dined here recently for lunch on a weekday and it wasn't very busy, but I can imagine they must be packed at peak hours. I strongly recommend you come here with an appetite, because the food is delicious and you won't want to miss out. I have no major criticisms of this place, but the service was just a bit slow, given that we were among the few patrons in the restaurant. read more

My sister and I came here for my birthday dinner. The food was very flavourful and fresh, but the portions seemed small for the price. The server was also very awkward. He looked uncomfortable serving us. Not sure if it's because my sister and I are young women, but the server stood a bit far away from the table when talking to us and never made eye contact. After we left the restaurant, we asked the other if they felt that awkward tension, and we both agreed. It was kinda funny in hindsight, but it definitely made the experience less than ideal. I might be back, but I'll never dine in. Take out only if you want to enjoy your food in a good atmosphere (at home on your couch). read more

Excellent service and food! All of us had our favorite from the selection we ate, mine was the prawn masala. I went for 2 rounds. Shout out to Gokul the staff who was amazing! read more

Went as a group for lunch. Their "buffet" is essential at the table, not self serve. They don't ask you if you need food, you have to ask them, found this out after begging almost, after only eating a few pieces of chicken. The other end of our group was closer to the kitchen so perhaps better fed. Food was bad ,not hot and always the same 2 or 3 dishes, will not go back . read more

Great food, bad service. Visited on Saturday evening. The service was slow and very hard to get someone's attention . We had dum biriyani , which was cooked very well with tender pieces of chicken . The mutton curry was cooked to perfection. Spacing through out the restaurant was very tight and they were under staffed. Second review. July/ 2017 Visited again , this time at a much slower time. It was not at all busy as we were the only other table. Can only write the same thing. Good food but very bad service. The waitress had very bad attitude and didn't even bother to check on us once she brought the food to the table. It seemed she was forced to work and stay as far away possible from the tables so that she wasn't bothered with anything. We had to literally go on a hunt for her to get some water. The staff definitely requires a lot of training. read more

One year later - same slow service. I'm surprised they haven't gotten their act together yet.

WOW-This restaurant was an excellent culinary experience in both presentation and food quality although non-vegetarian far exceeded vegetarian options in terms of palatability and detail. The presentation was elegant and creative. The restaurant decor and ambiance was very up-to-date and reflective of a perfect social setting. Service was excellent. read more

Food was pretty decent. I had the special dum pukht (sounded like "dum foo" when the waiter pronounced it) with lamb. The presentation was very interesting, with the naan bread covering the bowl with the rice and lamb inside. Rice and lamb were seasoned very nicely, not dry at all. The sauce was slightly spicy but definitely not spicy enough that you can't finish it. Aside from the food and the loungy decor, which were both amazing, everything else seemed to fall apart at this restaurant. Sat night at this restaurant was packed! Walked in with 2 other families and waited for close to 20 minutes to get a table. The owner didn't know we were first in line so he gave it to the family behind us because the dad talked to him in Hindi. That wasn't very nice but I guess you get preferential treatment when you speak the language. Seems like many families come here for birthday celebrations and the owner would personally greet them in Hindi. Tip: make a reservation before you come. Seriously, they will hold for you even if you show up late. Their utensils were kind of dirty (see attached picture). My spoon had a white spot on it and it stayed on even after I tried rubbing it against the napkin. Overall, food-wise Id give it 5 star, atmosphere 4 star (they also had a little corner beside the bar just for group drinking), service 2 star (owner ignored us entire time, long wait, dirty utensils, and the waiter that cleaned the table kept on brushing the food off to the seats, ew!) read more

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Service is AWFUL! Food is mediocre, just be ready to spend $80-$100 for extremely small portions. We dined here at 5:30 on a Sunday, only one other table was dining at the time. Not once did any server come to ask if we needed anymore refills or any more naan (we needed both of those things). We had finished our meal for 30 mins before we just got fed up and stopped someone to give us our bill. Even the owner did not care that people are waiting around he just kept walking past completely ignoring us. We could hear the table bext to us also complaining about how long they had to wait before they flagged someone down to take their order. Not worth the money at all. If you enjoy professional and curteous service then do not go here! read more

Extremely disappointing experience from start to finish. For a Saturday night when a restaurant expects to have the most crowd, the service is way too slow. On top of that the food is barely even close to being called "authentic Indian" food. It's mostly bland food. We ordered their specialty "Dum Pukht" Chicken Biryani. It is mushy sticky steamed rice out of a rice cooker, mixed with bland chicken curry. Yes it's made it to look fancy by sealing the pot with a roti, but the actual dish is nowhere even close to an authentic biryani. The Butter Chicken had no taste, completely bland. The sizzler kababs were dry. The mutter malai methi had no taste of methi in it, again completely bland. I could not even taste the salt in any of the dishes, that's how bland they were. When asked about the slow service, we were told that all staff and chefs were working on the party in the banquet hall. Is that really an excuse for your paying customers in a fine dining restaurant on a Saturday night? As well, the dishes are overpriced. For 2 adults and 2 children, we paid close to $90! Do yourself a favour and save your money and avoid this place. There are much better and much more "reasonable" and "authentic" Indian restaurants in the GTA. read more

Had a pretty amazing time dining here. The wait staff was nothing but courteous the entire time and I received some great service. For drinks we had wine and a pitcher of draft beer. Appetizers were a vegetable and shrimp pakora. And for entrees We ordered three different biryanis, a chicken karahi and a lamb dish. Would definitely come back here as every dish was very authentic! read more

Lovely Ambience. Authentic Indian food. But we heard the serving staff complain of long hours to the owner in front of us. We walked in at about 2:00pm and our server was in a rush to serve us our food. While the food and ambience was definitely worth visiting again I hope they train their people better. read more

Worst service I have ever received in my life. They told us to get up from our seats as they made a mistake with our reservation, and double booked. Promised us a table in 20 minutes, but we waited over 2 hours and the table was still not ready. Employees and Manager were not apologetic in slightest. Even when we wanted to order drinks, they avoided and ignored us. We finally left when the "manager" made the birthday girl cry by being rude. We all walked out so angry. Will never ever recommend this 'dumb' place to anyone. DON'T GO! DON'T WASTE YOUR TIME! read more

Very Small Portion, - Felt like samples. Below Average taste of an authentic Indian cuisine. Dum pukt biryani tasted like masala rice (Biryani) that we get on airlines. Horrible service, had to wait for 1 hour 20 minutes for food to arrive on a not busy night. Manager Lady with glasses very rude. Not meant to be a manager, not sure how she got there. No customer service skills what so ever. Only thing nice about this place was the ambiance. Spoiled our evening by going to this place. Never ever. read more

We went with friends here on Canada day. We were looking for a place to sit and chat with our old friends over food. This place was a last minute choice and we were pleasantly surprised. The food was tasty (especially the butter naan and Rara mutton), the wait staff were very attentive and nice ambience. A big shout out to Ritish for taking good care of us. He let us enjoy our food, checked on us at the right times and treated to yummy Ras Malai. Thanks Dum Pukht for an enjoyable experience. read more

Just name...not Real Indian Test.....If you do not know what real Indian test is, its ok for you. Interior is very good, nice but less leg room, Soup was sub standard and way salty....??? They messed up and used same gravy for Chana masala and Alu sabji, look like they uses lot of tomato gravy for base, It is very difficult to differentiate between two curries (sabji) roti was ok but took lot of time to serve in between, so long wait..... get roti served, end result....warm curry was cold by that time??? food was just warm not hot when served. The order taker could not explain or was not knowing what I was trying to differentiate, will visit only if they improve, in the name Indian this is fraud.....its ok for people who do not understand or never tested real North Indian OR Punjabi food.....NOT FOR INDIAN WHO LOVE REAL INDIAN SPICY FOOD AND FLAVOUR....... read more

The naan was fresh and delicious but aside from that, this place is nothing to write home about. Service was sub par - quick enough but not personable (uur waiter barely said more than 5 words to us). We ordered the lamb biriyani - enough for two people but I've definitely had way better biriyani. The chicken vindaloo was horrible - did not taste like vindaloo at all. Both these dishes get one star at max. Perhaps if you've never tried Indian food anywhere else, you would rate this place slightly higher but if you know your Indian cuisine, you'll know right off the bat, this is a poor excuse for it. read more