Today I purchased a Mazda 6. The experience from start to finish exceeded my expectations. The level of service provided from Nicholas Luzvey was absolutley amazing!! Nicholas is humble and patient, and most all caring. From the first time I contacted Nicholas all the way to the end of the sale was exceptional. Nicholas is not your regular/average salesman. Nicholas did a great job of uncovering my needs, and what I really expected from a new auto purchase. As I am a Manager for a large Credit Union in the Bay Area I know the importance of educating individuals in regards to product and services, and Nicolas did just that. Nicholas was not overbearing, pushy, or SLEEZY. I was able to tell from his demeanor he wanted to ensure that this was the right vehicle for me, and that the number were to my budget. My Uncle was with because he is a mechanic, and was so impressed with the high level of service Nicholas provided. My Uncle is really hard to please and impress, so for him to say that Nicholas was great, was astonishing. My Uncle consistently said "Nicholas is great, and you can tell he is a good guy". Even after the purchase was final, Nicolas wanted to ensure that I was driving off the lot satisfied. He spent an additional 40 minutes with me to go every feature that the car had to ensure that I was comfortable. Rosie was the finance Manager. She is great, and very welcoming. She made the documentation process seamless, and stress free. If you're in market for a new vehicle go to Mazda and ask for Nicholas Luzvey. He is your guy. If you have to wait for him, WAIT, he is well worth it. read more

Would give 0 stars if I could. Had a simple question about whether or not you need to reprogram a key fob after changing the battery for my 2015 Mazda 3. Spoke to 2 people at different times at Dublin who both said yes a reprogram is necessary, and that they charge $120. You'd also have to wait 90 minutes for the battery change. Called Fremont and Concord locations, they said you do not need to reprogram the fob and they would do the battery change for almost free in a matter of minutes. I went with the advice from Fremont/Concord and changed the battery myself. Lo and behold, they were right and the fobs work good as new. Dublin was completely wrong and tried to suck $120 out of my pocket for something I did myself. If Dublin is lying and charging for this kind of service, imagine what they are doing with actual problems! DO NOT GO HERE!! read more

Brian approached us as we were looking at cars and showed us to the line-up of CX-9's that we were interested in. They had several cars available and he helped us find the one that was perfect for us. Reyes worked with us to get to a price we were happy with. We requested the paperwork be processed quickly because we needed to get the kids home. They worked really fast and were extremely courteous the entire time. They even helped me with my warranty refund for my trade-in. I received calls from both Brian and Reyes making sure I was completely satisfied with my new car. I returned a few days later (for help with warranty refund) and Reyes immediately came over and made sure all was well with the car. In the past, as soon as a dealership got my $, I never heard from them again but I like that Dublin Mazda made several attempts to show they care about my satisfaction. I waited to write this review until after my free 1 month inspection and car wash and I just did that last week. I was in and out within 40 minutes with a sparkling car! They somehow forgot to armor all one of my tires though LOL I didn't even notice until my husband asked why my car was wearing mix-matched shoes haha But that's not enough to deduct a star...considering the rest of my experience was 5 STAR! read more

By far the most painless car buying experience thus far in my life! I am very impressed with how this dealership went above and beyond to get my the car I truly wanted. I had visited the dealership a couple times over the corse of a month to window shop for a 2013 Mazda 3 5 door. When I was ready to pull the trigger and finally purchase this beauty of a car, I worked with Kaz (My salesman) on my different options and colors. My whole life I have wanted to purchase a blue car but unfortunately as Kaz and I found out, they had discontinued the Indigo Blue color of the car I was interested in. As I settled into my fate of having to pick a less appealing color, another dealership employee overheard us talking and did a quick search of incoming cars from the factory. Turns out he was able to hunt down a single Indigo Blue Mazda 3 5-door with a Manual Transmission that had just arrived at the docks down south in Long Beach. Upon hearing this I was ecstatic! We stayed right till closing that first night to make sure they could secure the car and a week an a half later it had made it's way from the port in Long Beach to the dealership. Follow all this up with great financing options and incentives and you end up with me being one VERY happy customer. If you are going to buy a Mazda, get it from the good people at Dublin Mazda. read more

I just purchased my Mazda CX-5 Grand Touring Reserve at another Mazda Dealership.  I have used Dublin Mazda for all my service needs for my previous Mazda 3 GT.  The service felt. Has always been very professional and informative.  My new CX-5 had been broken into and my window was broken along with the standard vent window.  After speaking with other window repair local shops, I decided to stick with Dublin Mazda.  The price was the same as other vendors.  Heather Brown was my service provider.  The window needed to be ordered and took a couple of days to repair, due to a part arriving later than anticipated.  Heather was very professional, courteous and friendly.  Our window was repaired perfectly and the customer service dept. continues to go above and beyond.  The only reason I didn't by my Mazda CX-5 at Dublin Mazda was because they didn't have my particular car in stock, however, I will continue to use Dublin Mazda for my service needs. read more

I rarely write reviews but I must say I just purchased a mazda 6 from these guys up at dublin mazda..special thanks to garth wall for setting me up with the car of my dreams..him and big Mike got me in and out of there in no time flat. Thanks guys!!!! Mazda customer for life!!!! Nicholaus jimenez read more

I had been car shopping for quite some time (months and months) during which I visited a countless number of dealerships...primarily Toyota, Honda, and Mazda. During this time I came to discover that each dealership definitely has its own personality. Some dealerships are pushy, some nice, some passive, some aggressive, and some overly aggressive...and then there's Dublin Mazda. If I had to summarize Dublin Mazda's personality with one word, I would say "AMAZING!!". Dublin Mazda had the most caring, supportive, honest, and understanding staff of any dealership that I visited. Let me break it down a bit: I had first contacted Dublin Mazda with a quote I had received on a 2015 Mazda3 itouring with the technology package and was put in contact with Rebekah from their sales department. Rebekah was the most genuinely nice person that I had met at any of the dealerships I visited. She started by asking questions in order to find out as much information as possible about me as well as the vehicle I was interested in. She was extremely professional and, unlike EVERY other dealership I had been emailing, actually responded with emails that were well written. All other dealers seemed to use email like some people text...using the number 2 instead of 'to', lacking periods, etc. This may seem like such a small thing, but when you start getting confused by some of the offers that you're getting, this type of professionalism really stands out. After exchanging quite a few emails and spending some time on the phone, Rebekah not only offered me a fantastic price on the exact vehicle that I wanted but really took the time to make sure that I understood what every single detail of what the quote meant. Although another dealership had even offered to throw in some 'freebies', I decided that I really wanted to work with Rebekah to buy my first 'new' car. I knew that if I went to another dealer then I would run the chance of having to make sure that my guard is up, look for any shady deals, and make sure that I'm not being ripped off. I'm so glad that I chose to go through Dublin. The entire time that I was there I felt that I was the #1 priority and that they truly valued my business. If you end up going through with getting a car you will most likely run into Big Mike (finance). This guy is great at what he does. He definitely understands the value of being honest and makes sure to walk you through everything that you will sign. Since this was my first time buying a car through a dealership I had a lot of questions, and he made me feel like no question was too small or unimportant. He also took the time to get to know me as a person and had some amazing stories to tell about his life. Once done with financing I met up with Rebekah again and she did something that was truly amazing. AFTER already selling me the car she spent the next 30 minutes talking with me and helping me customize/set up the car through a very detailed tutorial. We had great conversations and even found out that we are both slightly obsessed with the same band, and talked about the last time that they played a show in Oakland that we both happened to go to. AWESOME customer service!! (As a comparison, the other dealerships I visited couldn't wait to get rid of me whenever I told them I wasn't interested in buying a car right there on the spot) BOTTOM LINE: - If you want to be treated respectfully, as a valued customer, as a part of a family, and not feel like you're being ripped off, go to Dublin Mazda. I can't say it enough, but talk to Rebekah!! I plan on my car lasting for the next 10 years, but when it is finally time to look for a new one Dublin Mazda will be my first stop. - If you want to feel like you're being ripped off, rushed, or having to haggle through every step of the car buying process, go somewhere else. To the leadership of Dublin Mazda: - I truly hope you understand how great of a team you have. As someone who has worked in sales and spent quite some time in leadership, it is easy to identify individuals who are passionate and great at what they do. Both Rebekah and Big Mike are amazing representatives of Mazda and fantastic individuals. read more

Dear customers I purchased a Mazda CX-5 last March 2018, almost immediately I had error codes going off on my dashboard from braking, cruise control and visibility camera. I have taken my car in on five different occasions and they have even replaced the camera on my new car and yet it keeps happening. In October it happen again and this time I called General Manager Dave Brown, he promised me if it happen again I was to bring in car and he would call manufacturer rep and get them involved, well it happen again in January took car in could find nothing wrong and wanted to send me on my way yet again. I spoke with Gen. Mgr. Dave Brown and we exchanged words and he told me as far as he was concerned it was fixed, I then reminded him of our conversation in October he told me he did not recall (I reminded him in great detail). He appeared to not care at all, I became frustrated and remind him again what he had promised by this time I had raised my voice out of frustration, he told me I was no longer welcome there to have my car serviced, and then to add insult to injury he told me he needed to leave and pick up his daughter from school (at 3:00pm during business hours) that's why he wanted to just get rid of me so he could attend to his personal life during business hours, never mind that I spent $30,000 on a brand new vehicle (lemon)! Let me just say that the service department is great they did their best it's the general manager Dave Brown that gives Ken Harvey's Dublin Mazda a bad name by not honoring his word. I am now forced to take my car all the way to Concord when the error codes go off. It is a terrible inconvenience, not to say expensive every time I have to leave work for hours to take my NEW car in, isn't that why we buy a new car so not to have problems???? PS. I called Mazda Corp. They took my complaint and told me the could do nothing they are all individually owned. BUYERS BEWARE OF DUBLIN MAZDA!!!!! read more

Working with Ken, Roger, and Harry was a really great experience. I test drove two Mazda3 hatchbacks and they helped me make my final decision on my new car. The whole process was easy and they answered all my questions. They are very experienced and I would highly recommend working with them. Love my new Mazda! read more

Alex (sales manager) and Robert are very nice sales. Dublin Mazda provide competitive price in Bay Area.

After months of car shopping, we found a car in Dublin that we were very interested in. We contacted the dealership online and were followed up with by Product Specialist, Troy Dunlop. He was very knowledgeable and answered every question we had about the vehicle, unlike every other salesman we experienced before. The pre-approval process was easy and Troy even juggled answering my calls and texts and my boyfriends calls easily. After deciding this was the car we wanted to get, we drove almost 3 hours just to see the vehicle. Troy had it ready at the front upon arrival for us to test drive. After the test drive, we were sold and the paperwork started. Troy and Harry answered all our questions while we waited for the car to be detailed. After the paperwork was done, my car was waiting for me and Troy took the time to explain the features of the vehicle, while I sat in the vehicle and he was outside. Dublin Mazda practiced all the COVID-19 safety protocols requested of businesses that reopened. We couldn't be more happy with our purchase and the service we received at Dublin Mazda. After visiting countless dealerships and being met with subpar customer service, we were super impressed with the knowledge and service Troy offered us. The 3 hour drive home was well worth it and we would be happy to do it again if we were in the market for another vehicle. I'm not one to write reviews, but Troy and Harry at Dublin Mazda deserve the recognition. Thanks again! read more

Customer service at this location is lacking. A military veteran could do better at a different dealership.

Keith was very helpful and patient. I bought my first car and couldn't be happier! I would recommend.

Update: we went back to trade in a car and worked with Keith. He was great!! Very knowledgeable and really worked with us to try and get us the best deal he could. It was another great experience and I'm sure we will be back for our next car purchase!!! Would highly recommend!!!! read more

I am so happy that I was able to purchase my 2019 Miata from Dublin Mazda. It of course would've been easier for me to get it from one of the more local Mazda dealerships in my area but after simply going to see the car at those dealerships it deterred me from wanting to deal with them. One of the dealerships wouldn't even let me test drive the car (how am I supposed to buy the car when you won't let me drive it!?), another of the dealerships barely had anyone working because I was roaming the lot for a good 15 minutes without even being approached by a salesman, and another was so busy that I was just kept waiting and ended up leaving because "I didn't have an appointment." When I found the Miata I wanted on the Dublin inventory, filled out my information on their site, and got a quick response from their team I knew this was where I would buy my car. My salesman, Bill, was very helpful as I spoke to him on the phone about the exact model/trim/color I wanted and even texted me additional photos of the car so I could confirm before making an appointment to drive all the way to Dublin. I decided to stop by a day before my actual appointment, however, because I had the day free and only waited a short time after checking in before Bill met with my mom and I. The Dublin Mazda dealership is very nicely remodeled and you actually feel comfortable waiting-they also have free Starbucks coffee and bottled water. The salesmen all speak to you in private offices versus another very open Mazda dealership I visited where the desks and computers were all just placed side by side. Bill brought the car down after having moved 5 cars that were in it's way as well and he didn't complain about it. He made the buying process very easy and explained everything and answered any question I had. Our finance person, John, was also very nice and gave me a great rate and let me think about the add-on options like extended warranty and others and if I wanted them or not. I had them keep the car for me until today when I could come pick it up. They had detailed it and Eddie showed me everything I needed to know like connecting my iPhone to the Bluetooth and setting my speaker settings for optimal music playback; basically so I wouldn't have to look through the manual to figure it out. Customer service is everything for me especially when I'm making such a big purchase and Dublin Mazda and the team they have there is one of the best I've dealt with (we also have a Hyundai, a Mini, and a Jeep and their customer service can't compare). I would rather make the 50 minute drive to this dealership for maintenance and oil changes rather than drive 10 minutes to my local Mazda but receive poor customer service. Thank you guys for putting me in my dream car! read more

Dublin Mazda - Car Dealers Near Me - Dublin, California

Great products, great shopping experience and world class sales team. Lance was my sales man and in all my years buying cars I had the best experience at Dublin Mazda. GM was ver personable and the follow up was second to none. I bought a 2016 Mazda CX-5 GT with Awd. Love this suv. read more

There was a mix up the other day where the dealership had lost one of my license plate frames when I had gotten my car serviced for an oil change. I had left a voice mail and a Yelp review for the service department and was pretty upset since they were closed. Who knew that the dealership was paying attention to their Yelp review. One of the General Managers Dave Brown personally gave me a call to apologize for the situation. It's very rare for a dealership to go out of their way to reach out to a customer for a bad experience. For that, they have won me over and I am giving them 5 stars on Yelp. It's the principle that matters, and if you are willing to go out of your way for a customer, that speaks very highly of the staff and the business. Thanks again Dave! read more

How to make me happy, in 3 easy steps: 1. Let me email you my info, trade-in details, and the stock number I want from your website. 2. Let me have you run my credit before I get there and get me pre-approved. 3. Let me come in, verify the paperwork, give the new vehicle a quick test drive, sign off, and go home. Bruce Bode - Internet Sales - Cool as a cucumber. No BS, just got me what I asked for. Great guy. Big Mike in Finance - Gentle giant, again very straightforward, no weird "sales show" like at some other dealerships (cough Stevens Creek Nissan cough). Genuine guy, didn't feel like I was being 'marketed' to. All in all, I came in at about a quarter to 7PM with my trade, and was on my way home at about ten minutes to 9PM with my new ride. I am a very low-maintenance, low BS-tolerance customer, so I can't stand wasted time. Dublin Mazda recognized that and treated me with respect, courtesy, care and professionalism. When it's time to trade in again, I know where I'm going! read more

3.5 stars Just rolled off this lot with a 2014 Mazda 3 Hatchback this past weekend! Cons: - Saw the vehicle listed on CarGurus for $18,200 and called to inquire and set an appointment for this vehicle. Upon arrival ticket price was at $18,889 and the listing was removed from online - Car was "Detailed" while I filled out paperwork, however I still saw smudges and the gas tank was only at a quarter so I had to fill it up before hitting the road ((was this because I haggled? maybe because I didn't buy the extended warranty?) Pros: - Michael Barrilleaux! He was upbeat, kind, and understanding. He worked it out so I would leave the lot with a smile on my face. Would have been a wider smile if the price started at $18,200, BUT he showed my brother and I a magic trick on our way out. A perfect end to a long day that was ending in delirium :) I would ask for him if you're thinking about shopping here. - Thanks to manager Dave B. for bringing the price down to what I saw it for! - Many options on the lot - quick service, refreshments, and clean bathrooms NOTE: first time buyers ~ bring Drivers license, paycheck stub, check book, and be prepared to sign up for car insurance. read more

I had the pleasure of working with Troy Dunlop when purchasing my new 2018 CX-3 and I couldn't have asked for a better experience! I did extensive research before going into the dealership and was dreading having to buy a new car, however, I am so glad that I was able to work with Troy that day. He was easygoing, knowledgeable, and made purchasing my new car a breeze; all without the pressure that typically comes with the car buying process. He has reached out to me since my purchase as well to ensure everything is going well, which was such a welcomed gesture after making such a large purchase. I cannot recommend Troy enough if you are nervous or hesitant about making the leap on your next car purchase. He made the process seamless and I got an excellent deal to top it off. Thanks, Troy! read more

This is a fantastic dealership. My wife was searching for a new Mazda CX-5 and Elvis was the individual helping us out. He went above and beyond to make sure he found us the right car. We drove all the way to this dealership from San Jose. He was patient with us, offered hot chocolate to my impatient son, and had our new car ready go. Amazing to see there is still customer service focused reps in the car industry. Will come back here in the future to shop at this dealership. read more

troy Dunlap was excellent. very helpful made buying a car a easy and fun experience. I highly recommend going to see him

I am truly amazed by the professional courtesy, competence and level of commitment to customer service by Dave Brown and his group at Dublin Mazda. I'm grateful for the hassle-free and headache-less experience of purchasing the car, and was quite contented with the entire process. I have to admit car shopping is my least favorite thing to do, and my experience with Dublin Mazda was amazing! It feels great to walk into a dealership, and get greeted with knowledgeable staff and a low pressure enviroment!! . A bonus is the dealership is beautiful!! The General Manager, Dave Brown was fantastic as well. He helped me get a great financing deal with some excellent extended coverage packages which he gave me a good price on!! Several members of the staff stopped by and chatted with me about my car and it was easy to see that they just have a great team. Every step of the buying process was easy. If you are in the market for a new or used car, I highly recommend stopping by Dublin Mazda!! read more

I love this dealership! I loved my first Mazda3 so much I had to come back and take a look at the 2015 Mazda3 itouring hatchback! Long story short I fell in love and now I'm the proud owner of a brand new Mazda! Special thanks to my salesman Juan and the finance manager John! Made the process of buying a vehicle quick and easy. The service department was always ready to help when I brought my previous Mazda in! I will look forward to getting my car serviced here! Thanks again!! read more

Dublin Mazda - Car Dealers Near Me - Dublin, California

***Service Department Review*** These guys are super friendly, honest & dependable! The GM took care of my car hassle free! I'm so glad I bought from this place :) read more

I had been on a car search for a few months, knowing that at any moment my current car could have died. I came across one of Dublin Mazda's service lender's that had just been posted on Cars.com and called right away. Bill S. answered, was very helpful and was not pushy in a "sales" way at all. Knowing that my commute just to test drive was going to be 45+ minutes, he text me to keep me updated on the current status of the particular car I was looking at (since a few others were looking at it as well). I ended up buying it from him on the spot. Even though it was getting late and cold, he stayed after hours to teach me all the features of the car and make sure I felt comfortable before driving back to San Jose. Fast forward two weeks. I purchased an additional paint and interior protectant so I had to drop it off for the day. Since it was a lender vehicle, one of the floor mats was missing, but Bill was on top of it and set one aside for me. He also took a little more time to teach me about more of the features and adjust the computer settings since I was tired and didn't pay attention the first time :) Anyway, it was a decent experience. No complaints. Everyone was pleasant and I would recommend shopping from them. Thank you Bill!!! Happy sales. read more

I took my CX5 in for its 45K service yesterday and was helped by Damon. He arranged for Lyft to take me home and let me know when my car was ready. He shared I needed to replace my tires which I knew and had been pricing tires online. He provided a quote which I was pleasantly surprised came in lower than tires online. It took another hour and he arranged for Lyft to pick me up. My car was washed and vacuumed on the inside! All in all excellent customer service. If you need service, work with Damon. He's awesome! read more

Dreading the car buying experience where you spend 8 hours at the delearship nickel and diming and getting haggled into every purchase option imaginable, I was extremely pleased with the experience at Dublin Mazda. In February I had a rental from Hertz for a Mazda CX-9. I've never driven a Mazda and how I got so lucky to get a SUV rental, I don't know. I loved it so much that I decided to check out the Consumer Reports reviews and look into getting one of my own. My 2001 Honda Accord with manual locks and windows (yes, I realize there are very few of these even still around) was, well, let's just say embarassing. Stephen Butterfield, Sales Consultant made me feel very comfortable from the start. He allowed me as much time as I needed to try out a few options until I made my decision to purchase a 2011 CX-9 Touring. Even when I didn't have my husband's full buy into the car purchase, Stephen and Reyes offered to allow me to take the car home overnight. Next day, I returned with my husband and 3 hours later drove off with my new car. I was impressed by the time in negotiation and financing department. I was already done with all the sign-offs and the only thing I was still waiting for was the car detail! Now, that's fast... I look forward to the same experience with their shop department this week. I have to take it in for a few repairs that were not picked up in the inspection, but I expect I will have the same positive experience as I did when I purchased the car. ('ll update this review after the services) I definately recommend to everyone who wants a pleasant experience in purchasing a car. read more

Just purchased a Mazda3 for my son from Dublin Mazda. Michael B was the sales person that I dealt with. It was a real pleasure to work with Michael. He is very knowledgeable, affable, and a kind person. During my first meeting, Michael took me for a test drive even though it was pouring outside. By the end of the meeting, he had all the pricing worked out and needless to say, it was the best price that I had seen among several other Bay Area Mazda dealers. After my initial meeting with Michael, I had to wait more than a week to get my finances in order (because I was paying cash for the car). Michael was very patient during the period. When I came back more than a week later, Michael once again took me for a test drive to make sure that the I had no issues with the car I was going to purchase. He was patient in answering all the my questions, both in person as well as via text messages. Overall, I had a really pleasant buying experience from Dublin Mazda, thanks to Michael B. I would definitely buy another vehicle from them. I will also recommend Michael B and Dublin Mazda to my friends and relatives. read more

I am surprised to see anything below 5 stars for this dealer. Being an enthusiast in the mazda community, Its hard to find a dealer who you can trust with your baby. Especially one that will do warranty work if you have little things like an Intake or exhaust, However Ken Harvey welcomed me with open arms! I do all maintenance here at this dealer and let me tell you they always try to go above and beyond with all customers. recently I took my car in on a busy Saturday, and they said it should be just about 2 hours to do my oil change, and wash my car.. TALK ABOUT SERVICE! a car wash and a oil change?? the price was good esp. for synthetic oil and they had the car finished in under 70 minutes. If you are ever worried about your car this dealer will take care of you. I will be going back to buy my wife her mazda6 Skyactiv-D next year as they have earned my business over and over! Speak with Carlos in parts (works weekdays) and Paul in service. both are great easy going people that provide Excellent service. read more

I recently went to Dublin Mazda for the first time, and had a great experience. I worked with Jim Anthony in sales, and although new to the Mazda dealership, showed extensive knowledge of the 2013 Mazdaspeed3 I was looking at, along with knowledge of close comparison cars. Without hesitation, they put me in the car for a test drive (I hate when people hesitate because I'm young). I had already driven one the day previous at another Mazda dealer, but was not happy with the pushy service, so I thought I would try Dublin. I knew I wanted the car, but initially I wasn't offered what I wanted for my trade in. Reyes Garcia, the sales manager, came through and got me what I wanted for my trade in, making it an easy decision for me. The following day when I went to sign paperwork was when I actually decided on my color choice, I chose a white one that was $200 more than the silver one I looked at due to the pearl flake in the paint. Reyes told me they would give the white one to me for the same price. It may not sound like much, but he did this for me without me saying anything. I also had a bit of time with John Sutton in the finance department. He was great to work with, and very honest of his intention on the up-selling of warranty, etc. He showed me what they had to offer, I declined everything and that was it, no pushing, he just presented the facts. The only thing I opted for was a 5 year Xzilon exterior and interior protectant. This was worth it to me due to the sap found on my car on a daily basis from the pine trees in my parking lot. Overall I had a great experience, superb service on all ends, and very fast to make anything happen to get you in the car you want. I would recommend them to anyone I know,or don't know. Thanks Jim, Reyes, and John. I can honestly say I had the best experience I've ever had this time around buying a vehicle, and this is the 8th time for me. read more

I bought a car at Mazda and had a great experience. I was looking for a sports car and I took a couple of weeks to do some research. Rebekah helped me and she was very knowledgeable and she never pressured us into purchasing. She was more than willing to wait until we were ready to make a purchase. We popped in a couple of times without any notice and she always made herself available for more questions. When we finally decided to make the purchase Rebekah and her manager Garth and John were very helpful in finishing closing up the deal. I'll definitely come back to Dublin Mazda for any future car purchase. read more

Dublin Mazda - Ready to go!!! - Car Dealers Near Me - Dublin, California

Backstory... I had a terrible experience at San Francisco Mazda and left with my car having problems it didnt have when I went in. They said they would order a part I needed and never called back. I decided to bring my car to Dublin instead. I was blown away by how great the customer service was! Kristen was so accomedating and she went above and beyond for me and made sure I was well taken care of, in addition to my car. They had my part in the next day and got me in and out in an hour, which is HUGE because I have waited 5 hours in SF for just a basic service and oil change:( I am so relieved I have found a reliable place to bring my car from now on! This peace of mind means a lot to me! Side note... Everyone that worked there was super sweet to my daughter! read more

I'm a new car buyer and was very impressed with their product specialist, Dan G. He was incredibly accommodating and made my girlfriend and I feel comfortable as we were checking out several different CX-5's to test drive. His friendly attitude made us feel right at home and I'd highly recommend anyone to reach out to him if they're interested in buying a Mazda. While we didn't end up buying a car today, I am fully expecting to return to Dublin Mazda to work with Dan when we are ready. read more

Hello everyone, I came yesterday April 4 2019 to Dublin Mazda. So I have a good experience from Salesman whose name is Suman, and he was very clever and smart person. He did his best to give us a good deal and I'm very happy with my 2018 Mazda 6. I really appreciate him. Whoever wants to go to DublinMazda ask for Suman for a great deal. Five star for him. read more

I just bought a car here today... And it was the greatest experience ever! They were very nice, accommodating, and gave me a really amazing deal on the exact car that I wanted! My salesperson, Lance, was really attentive and strived to get me the best deal possible! Neal in financing was absolutely hilarious and made the amount of hand cramping signatures involved in buying and financing a car seem like a breeze! And Michael B. was really great by showing all the features in my car and helping me personalize some of the new settings! Overall, I had a wonderful experience! And will definitely come back here in the future when I need a new car! Hopefully that won't be too soon, since I'm planning on keeping my Mazda 3 for a while! :) Thank you, Dublin Mazda! read more

Dublin Mazda - 2016 Mazda 3 iSport Hatchback in Liquid Silver - Car Dealers Near Me - Dublin, California

I had read some mixed reviews but decided to give them a chance anyway. They did not disappoint. Arrived and was assisted almost immediately. Jesus my service advisor was very pleasant and helpful. They have a texting line to communicate, I sent a message asking to add a service after I left and they totally accommodated me. I also received a video via text by the technician of my vehicle being worked on. I was shown the brake pedals, tires etcetera. I was kept updated through the whole process from start to finish. I'll definitely keep my Mazda 3 in their care. read more

This past weekend I bought my 2014 Mazda 6 from here. I started my car hunt by shopping around at different Mazda dealerships in the area to make sure I was getting the best price and service. Not even one of the other dealerships were able to compete with this one. They gave me the best price for my car and no one else was able to beat their offer. I worked with Bruce Bode, Mike Davis, and Reyes Garcia. Ask for any of them and you will be taken care of. They treated me with respect and made the whole car buying process fun and painless. Even the general manager came out to say hi and make sure I was being taken care of! That usually only happens if there's a problem. Over all I had a great experience at Dublin Mazda and encourage any one to who is ready to buy a car to stop by here... you won't regret it. read more

Hands down the best dealership experience from start to finish! Every single person I interacted with was amazing. From Gregory my Sales Rep, to Sean the General Manager and John the Finance Manager.,..every employee was phenomenal. I recommend this dealership to anyone in the market for a vehicle. The staff was beyond professional, attentive, catered to my needs and help me get in to my very first brand new car! I literally drove away with a smile stuck to my face! Thank you to the entire Ken Harvey Mazda Team...Keep up the incredible work! You've definitely got a fan and returning customer here and I can't thank you enough for all that you did :) read more

I was very happy with my experience at Dublin Mazda with Garth Wall. I found Dublin Mazda through truecar.com. Once the website recommended 2-3 dealerships within my area, Garth immediately reached out to me and notified me of their stock in regards to what I was looking for. He was able to quickly provide me quotations for multiple cars with the requested options and set up an appointment for me on the weekend. When I came in to the dealership, Garth was very knowledgeable of the car, answered all my questions upfront and was awesome to deal with. He was patient with all the questions I asked and if was unsure of the question he pulled in help from management to get the correct answer. After I had settled on the car and went ahead with the purchase I had trouble getting insurance due to the availability of my insurance agent. Garth suggested that I could leave the car there, take BART later in the week (since i lived in Fremont) and that he would pick me up! Two days later after I had purchased my insurance, Garth sure enough picked me up from BART, so that I could drive my car home! Garth Wall was definitely a great to work with in my search for my new car. I am a happy new Mazda6 owner and recommend Garth and the guys at Dublin Mazda if you are interested in doing business with honest and professional guys! read more