I have been going here for years . As a single mom I could not afford paying to take my car for an inspection. OReilly's always had a machine that would diagnose my car's problem. If it's major they tell me. If it's minor I get to buy the parts right there and then they happily put it in for me! Free! With a smile! Once I went to another OReilly's chain and the guy said to me with sarcasm that they don't do that kind complimentary service. That's why the one on Dougherty is the best:) read more

Need a new battery for your key fob? They have the battery you need and will install it for you. Good customer service!

The normal store opening time is 7:30 but I waited for half an hour and no one came. If you don't, please change the time! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Dublin, California

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Five-star service from Ramiro at O'Reilly in Dublin. He went above and beyond to help me with my Volkswagen key issues. His expertise and friendly attitude made a stressful situation much easier. Thank you, Ramiro, for your outstanding support! read more

Came in needing coolant to top off my vehicle and Ramon and Miguel saved the day. Both are professional and knowledgeable and made the process quick and easy. I appreciated the time they spent answering my questions and gave solid recommendations. read more

The worker Ramiro was very rude over the phone and it continued when I arrived at the store. He ended up just walking out of the store after some point and another worker helped me. But I saw him drinking what looked to be alcohol while there and smoke what smelled like to be weed while in the parking lot. The other worker helped me and she was good help. read more

thank you so much to Miguel ! he helped me install new headlights !!! & he even came out to do all the work for me ! thank you miguel ! what a life saver he is ! big thanks!!! read more

John was very helpful with my windshield wiper issue. He was willing to install for me even in the rain. He told me " I'm here to help" and his actions match his words. read more

Good service from people who seem to know quite a bit about vehicles, reasonable prices, convenient location, tool rentals are helpful. A little slow and not always friendly though. read more

Best Oreilly around. The employees are always helpful and don't mind helping. I love how caring they can be.

Excellent store, empty private parking lot and very friendly and funny customer service reps. Ryan helped me but then more reps came to help ad joke around too. I just needed a replacement bulb for my taillight and I got it fixed quickly. I was in and out in no time. Thanks for the easy visit! Review #77 of 100 in 2023. read more

Caden is the Man! Needed some help with a windshield wiper issue and he jumped right out and helped us. Very friendly and professional young man. Give that guy a raise! read more

Thank you Caden for your amazing customer service today and going above and beyond to help me with my car issue. It's really hard to find good customer service anymore and I really really appreciate it and you!! This orielly is awesome! read more

No one in the store wears store uniform Would not price match when you could look a battery that I bought less than a week ago was 107 but sold me a battery for 150 pretty bad when you're a commercial customer for over 20+ years read more

They always have what I need for my vehicles. Plus they have veterans discount. Service is great and are knowledgeable.

Caden was very sweet & helped my mom change her battery outside in the pouring rain on a hummer. The other employees inside were very nice & showed me certain accessories i wanted for my own car! read more

Went there today for oil and filter. Standing there waiting with two employees talking to other customers. One was going over the error code on their car, the other was talking to a customer for ever even after the transaction was completed. Did even care that I was waiting to be helped. He was more concerned about telling the customer how many cars he has gone through in the last few months. Such poor customer service. Not sure what his name was but he had Joseph tattooed on his right forearm. I get being friendly but not when other customers are waiting. Stay away from this place. read more

My battery was dead I went to buy one not only did associate Jess help me with finding best battery for the price but helped me with install!!!he was very polite helpful I will definitely use O'Reilly as my go to for auto parts thank you Jess for your help getting my car back on the road exceptional customer service friendly and knowledgeable read more

Nice, helpful employees including "Ben." I will return for all future auto-part needs and noticed how kindly and respectfully other customers were treated when they came in. read more

Super friendly staff @ O'Reilly! Helped me immediately when I came in to look for wipers for my car when the rain started.

Bought a car battery for my daughters 2007 Lexus ES 350. Service was fast and they provided me great alternatives to choose from. Store was very clean and they had sanitizer in this covid 19 world we live in.... read more

Needed windshield wipers. Wonderful service and store. Nick was super helpful and everyone that checked in with me was so pleasant. Highly recommended coming to this location for all your needs and some wonderful service. read more

I went to a movie late at night and came out to find my battery was dead! After Ubering home then back to the parking lot the next morning, jump started the car and headed to the local O'Reilleys knowing my battery was still under warranty. The second I stepped through the door, they had my paperwork already printed and my new battery waiting! I was tense and anxious to replace it in their parking lot as I have only done it once and never alone. First Monica just followed me out, just ASSUMING she'd be helping me! I didn't even need to ask. She walked me through the steps so next time I could do it with more confidence next time. She was patient as she explained her methods and steps. Once the battery was in, we ran into issues as the car still wouldn't turn over. Now at this point, she could have said "sorry, that's all we can do, have it towed elsewhere" but NO! She immediately grabbed Tony, already an impressive mechanic, to assist. He came out and went to work! He spent nearly an hour with me getting that darn battery to finally work, troubleshooting step after step. At one point he was at a loss as to why it wasn't working. HE then could have said "sorry, beats me" and left me... but NO !! He was so determined to work this puzzle out! After more struggle he thought of the solution, which was SO bizarre of A fix, neither of us had anticipated. I want to thank them both for being the holiday gift I needed! They were angels in O'Reilleys uniforms. They saved me hundreds, avoiding having to tow and have the car worked on elsewhere. They also helped me prep my car for a road trip next week with the confidence in knowing all will be well. The two of them went SO far above and beyond, I cannot even explain. Thank you! It was the most amazing holiday gift! read more

Hands down Hamza gave me the best customer service I've ever had from an auto parts store. Super friendly and knowledgeable. He's earned O'Reillys a lifetime customer. Thank you Hamza!! read more

Really disappointed in the service I received from employee eric. He was unfriendly, belittling, and condescending to all my car questions. Management seriously needs to sit him down and give him an attitude adjustment or better yet just let him go and find someone who can be kinder and seems like they enjoy working there. read more

I am beyond impressed with the service received at this location! Here's what happened - I brought in my old battery I bought two years ago thinking: Oh god, again?! I have to self out another $180 for a replacement after 2 years of use? Well, that was not the case. We were greeted by Kaylah, and before even started looking up the price and option for replacement, she asked if I bought the battery here and looked up to see if the warranty is still valid. After going through 2 phone numbers (as we had different people visiting the store all the time), nothing shows up. Kaylah was extremely patient and asked if there was another number this was bought under. And luckily, we got it! It turns out the battery is still under warranty and we did not have to pay anything at all! I salute O'Riley for their honesty with warranty (as most of you know, 99% of the warranties out there are just fake and lies!). And of course Kaylah for offering above and beyond customer service! read more

The manager Scotty was super helpful. He helped put in a new battery and installed the right back windshield wiper. All the employees there were super kind and helpful! read more

Pulled in the parking lot 10 mins before closing and the store associate locked the door as he sees me getting out of my car.

I went into this store for an issue with my trunk and was helped by James. He was extremely patient and helped explained everything I needed to know. If I need to come back to an auto parts store, I will choose this O'Reilly's location instead of the one closer to me! Your knowledge and patience is very appreciated!! Thanks James! read more

Convenient to the freeway but the lot is separated from other businesses which makes it easy to pass up. Lots of parking good selection and customer service from the guy helping me was great. Need common things that need replacing often? Wiper blades or a battery? Good place to come. Location and parking a bit odd. There is a sign on Dublin Blvd for this place with it nowhere in sight. Can be misleading. Good selection. Just that. I prefer Auto Zone or Pep Boys. The stores usually seem larger which means more likely to have a part in stock in the back. For example, brake rotors. Usually the other two stores seem to have more quality options and more in stock. They don't carry LiquiMoly diesel purge either. That stinks. Tip: Best to buy batteries from a store where the turnover is high. The battery manufacture month and year is posted on a neon label. I usually buy the newest battery from all the available options. Batteries that have sat on the shelf for 4 or 6 months avoid like the plague. Tip: Wiper blades. I think its a conspiracy to sell us bad wiper blades that have poor quality and need replacing often. There are silicon ones on Amazon - buy them there and they will last 2 to 3 times as long. No brick and mortar store seems to carry them because the longevity of them might cut into their profits. Sneaky, sneaky. read more

I went in to buy windshield wipers. The staff were nice and welcoming. Spencer was particularly helpful and even kindly put the new wipers on my car for me. Great experience. read more

Today: Engine Air Filter - 16.99 Cabin Air Filter - 18.99 39.31 (includes tax) Dublin Hyundai wanted 29.95 for the engine air filter and 64.95 for the cabin air filter. I went to O'Reilly and the guy behind the counter took down Year, make and model and even went out of his way to grab me both things so I didn't even have to spend time trying to find them. A couple months ago I came back from a cafe to find my rear view mirror dangling by the wiring. I went to Dublin Hyundai and was basically told to go to O'Reilly to buy the new mounting piece and glue. O'Reilly had what I needed and the guy at the register even took the time to go in depth and show me how to unscrew and replace the mounting piece on the original part. Love this place! Thanks for always helping me out! read more

Crappy service. Were very selective on who they decide to help. Went in was not acknowledged nor helped when I asked. Just a weird vibe going on in there, but whatever I guess I'll just have to do it myself read more

I had a problem with stripped lug nuts. I needed assistance selecting Socket and a breaker bar. Things weren't going well and I got really frustrated. Then Scotty "the magnificent " came and worked on the problem for me. Scotty went way out of his way to help me out and get me back on the road. I was 45 miles away from home and he solved my problem. Scotty is a 5 star kind of guy. O'Reilly is my new auto parts store because of Scotty! read more

Absolutely rude and unprofessional customer service. Gave me the wrong battery and upon bringing it back right away within 30 minuts to replace with the correct one, Kayla (sales agent) would not honor the same discount that she quoted just 30 minutes for the smaller battery. Tried to talk to Cheyne King (she called herself shift manager) and experienced the same response. She mentioned that my friend was rude to her in a first transaction, thereforem she will not give any discount and we can take our business elsewhere. The issue on the ist time was that; she told me over the phone that she will honor any competition/online price for the same size battery. She did tell me that it does not need to be the same brand as every store carry differnet brand. When she was presented with a much better price she would not want to match it. Never ever going to give my business to these folks. read more

My check engine light turned on and found I needed to replace my oxygen sensor. I ordered the part, but didn't have the correct tools to remove and replace the old one off of the engine. I drove over to O'Reilly on a Saturday morning, where I was greeted by Javier. My man Javier was quick to help me identify the correct tool, and help me make the change right in the parking lot. He was knowledgeable, timely and thorough. I'd like to cast my vote for employee of the month to Javier. Huge shout out to this guy for making my day. read more

Great customer service from nate & Randall always help me find the correct parts for my car and super nice people, will always do business here read more

Good ! A great auto parts dealer I can find it all in USA. It is a very useful store. You can get some special part in there

Horrible as in absolutely horrible and disgusting and bad customer service when I was calling, no patience at all and I feel horrible after the call. I could give 0 stars but I feel nice today. Absolutely terrible customer service! read more

I really like to go to this Store, honestly Jose is always a good help, on Saturday I bought an air filter for my Honda crv 2015 he helped me with the best option and offered to help me. thank you again!! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Dublin, California