my partner was looking for a new 2026 RAV4 and this dealership did a great job of giving us an out the door price and answer all my questions about current financing specials. Something most dealers didn't want to discuss or tell me in person or over the phone until my partner filled out a credit app. Why would we fill out a credit app without even know the true cost of a vehicle. I highly recommend this dealership and Kacey because of their transparency and help. read more

It is rare to find someone this honest and personable in this line of work, but Anthony Nordstrom is the absolute best. Selling my Prius and Ascent didn't feel like some sterile deal with a random stranger. It was truly an easy and stress free process. Right from the start, his communication was lightning fast, crystal clear, and completely upfront. Instead of making me trek out to meet him, he actually traveled right out to my place and made sure I got a genuinely fair price for both vehicles. He is super easy to talk to and completely down to earth, turning what is usually a tedious chore into a great interaction. On top of great work ethic and incredible customer service, I realized after the fact that I had left my Disney license plate frame and car magnet on. When I texted him to see if he could save them, he was totally cool about it and even dropped them off at my house. Thanks again for everything. You are a true class act. read more

Thanks to Humza in Sales & Kevin in Finance we got my push present! Our growing family wanted a reliable & budget friendly dream car so we got a 4Runner! Humza made it so easy for us to pick up the car with a newborn in tow. Kevin kept it quick in finance and caught a disparity that saved us time in the backend. Thanks guys for making it awesome. Sam and I (& Axel) Appreciate you all! read more

Livermore Toyota - Car Dealers Near Me - Livermore, California

Saw a used vehicle online this morning. Drove all the way here, just to be told it's not sold, but has been set aside and removed from the website for the owner's niece to see it on Tuesday. And then if she doesn't want it we could look at it then. NOT a way to do business!! Follow up same day - we bought from a dealer in Petaluma (what wonderful people and dealership). 8/31/26 - Thank you for getting back to me. read more

A huge tree branch recently fell on top of my truck and broke my passenger side mirror. I took my truck to Livermore Toyota because of their proximity to my work location. I was greeted by Jordan, a service advisor, and he walked me to parts so I could order the replacement mirror assembly. The mirror was not in stock but would be available the next morning. Therefore, I left my truck with them and rode my bike back to work. Jordan followed up with me the next morning and said he had the mirror and they were working on my truck with an ETA after lunch. After lunch, I rode my bike back to the dealership and my truck was ready for pickup. Jordan told me their car wash was not operating and told me to come back anytime without an appointment, and he would run my truck through the car wash. I still need to take him up on that! Great service, happy customer here. read more

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I have never felt so disrespected or humiliated and treated like a criminal by a dealership in my life. I scheduled a 1:00 PM appointment for an oil change and tire rotation. When I made the appointment that morning, I specifically explained that I needed the service completed quickly and was assured it would take about 45 minutes. I arrived at 12:40 PM and pulled into the service drive. For over 10 minutes, multiple service advisors sat at their desks and completely ignored me. Not one person acknowledged my presence. Then another customer, who was Caucasian, pulled in behind me and was immediately greeted and helped. At that point, I honestly began to question why I was being ignored. It certainly felt like I was being treated differently because of my race. When I finally approached the advisor helping the customer behind me, his only response was that he "didn't see me." That explanation made no sense considering my vehicle was parked directly in front of the one he had just walked up to. Was I somehow invisible? Eventually I was assigned to Daniel Oliviera, and my experience only got worse. From the moment we spoke, he made me feel like I was an inconvenience and that my business was not wanted. He was dismissive, rude, and unprofessional. Instead of addressing why I had been ignored, he simply blamed another advisor. I came in for exactly two services: an oil change and tire rotation. Rather than focusing on what I requested, Daniel immediately tried to sell me additional services I did not ask for. When I declined and repeated that I only wanted the oil change and tire rotation, he began using scare tactics to pressure me into spending more money. I then asked how long the service would take. He told me about an hour and a half. When I explained that I had specifically been promised 45 minutes when I made the appointment, his response was, "They lied to you. This is the real world now." He repeated "the real world" multiple times in what came across as a condescending and unnecessary remark. While waiting, I received the dealership's inspection video followed by another text stating my vehicle was finished and that I could pay electronically. I paid immediately through the dealership's own payment system and received confirmation that my payment was successful. After waiting another 10 minutes, my vehicle was brought out. Since I had already paid through the app, I grabbed my keys and left. About 30 minutes later, Daniel called me and accused me of leaving without paying. He threatened to report me to the authorities unless I returned or called him immediately. I checked my payment confirmation again, and everything had processed successfully through the dealership's own system. I had done exactly what their text message instructed me to do. To make matters even worse, when I reviewed my electronic service paperwork, it stated that I had run to my car without paying and that I would be reported throughout the Toyota dealership network. That accusation was completely false. I paid my bill before leaving, and I have the payment confirmation to prove it. Being falsely accused of theft after paying in full was humiliating. Combined with being ignored upon arrival, feeling like I was treated differently from another customer, and then being threatened despite having proof of payment, this became the worst dealership service experience I have ever had. I attempted to contact Daniel, the service manager, and the general manager to discuss what happened and give them an opportunity to make things right. To this day, I have not received a return call. Livermore Toyota lost my trust completely. No customer should be ignored, treated with disrespect, pressured into unnecessary services, falsely accused of not paying, or threatened after following the dealership's own payment process. I cannot recommend this dealership based on my experience. read more

Livermore Toyota - Car Dealers Near Me - Livermore, California

After my daughter was born my wife and I wanted to get into a safe and affordable vehicle but we were hesitant to go into a dealership because of the pressure of a purchase. After working with Anthony and Anil I feel great, they understood my concerns and worked with me to find a vehicle that would fit my family and my price range. Thanks again to Livermore Toyota, we'll definitely be back. read more

Livermore Toyota - Our new Toyota Camry! - Car Dealers Near Me - Livermore, California

Anthony Nordstrom was awesome! His communication was prompt, efficient, and honest. I was contacted following an inquiry I made to sell my Toyota corolla S. He made an effort to come to me instead of me driving to Livermore for the sale, was transparent about the inter workings of the industry as I had expressed I was not familiar at all, and made sure to give true value for what the car was worth. I also really appreciate the customer service. He is a very down to earth, social person. Selling my car didn't feel like a transaction with a random stranger. It felt like I was handing off my car knowing it'd be in good hands. I also appreciate his work ethic. He is great at what he does and there should be more honest, and pleasant individuals in the industry like Anthony Nordstrom! Thanks again my guy! Truly a cool dude. read more

Review for purchasing a 26 CAMRY HYBRID LE and first service after 5k complimentary oil change. Had a great experience as far as the purchase . Went with 26 LE Camry hybrid over the sport package top of the line because I wanted the most MPG. It's funny the more you pay the less mileage you get. Sales people don't really hustle you because you can just go on the internet and print out the MSRP these days with no fuss they will work with you . As far as the dealership , it has everything , wi fi , lounge plenty of parking plus easy exit off 580. Lots of inventory , apparel, veh specific various accessories , compliment coffee machine and small snacks. Our first service was pretty simple you park the car in like someone will tag it with a number take your keys then you briefly go over the service s to be done with a service rep. Our first service on a busy Saturday took roughly just under 2 hrs, they message you when complete. They take pics of the work and surprisingly we found out a rodent likes our warm engine and starts chewing up some engine wires most likely a rat or mouse, but no damage was really done but they replaced what was eaten up. Free extended service warranty is 5 visits or 25,000 mileage oil change . So far so good. Ease of making an appointment was by far so easy as you can chat with a AI appointment maker online only takes a minute. Looking forward for the rest of my visits here in the future. read more

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This was a first time buyer who had a perfect experience. Sal and Anil hit it out of the park. They took the time to locate the EXACT car he was looking for and had it there waiting and READY for delivery when we walked in the door. They truly rolled out the red carpet and made his first NEW car buying experience memorable, exciting and EASY! Livermore Toyota came through with a top notch sales experience, thank you Livermore Toyota! read more

Livermore Toyota - Car Dealers Near Me - Livermore, California

Never ever go there, guy name Cassie told me it's available I got there he said it's in the shop available in 2 days, what f!!!@$$%^&*, tried calling before I went there nobody answered.I don't recommend going to this place especially there full of BS read more

Horrible buying experience with finance team even thought I was writing check for entire vehicle. Rudest person ever. apparently not thankful for business. Left 3 messages for dealership manger to cell me. No return call. Left 2 messages for finance manager to call me, no return call. I will not return for even service since they do not care enough to even return a call. read more

I had a great experience working with Anthony at Livermore Toyota. He was extremely reliable, trustworthy, and knowledgeable throughout the entire process. What really stood out to me was that even though I ultimately purchased my vehicle from a different dealership, Anthony still took the time to provide me with a ton of helpful information and made sure I understood exactly what I was looking for. He was straightforward, honest, and never gave me the typical sales runaround or tried to BS me. He got straight to the point, answered all of my questions, and communicated extremely well from start to finish. I truly appreciated how genuine and helpful he was, especially knowing he may not end up getting the sale. If you're looking for someone who is knowledgeable, honest, responsive, and actually cares about helping you make the right decision, I highly recommend asking for Anthony at Livermore Toyota. I would absolutely work with him again! read more

Livermore Toyota contacted me about selling my vehicle to them. I provided all requested information and documentation throughout the process. After multiple conversations, title verification, mileage verification, and price discussions, the dealership agreed to purchase the vehicle for $3,000. The dealership explained the paperwork process in detail and scheduled an appointment to finalize the transaction. Based on that commitment, I rearranged my schedule and prepared all necessary documents. Approximately one hour before the scheduled appointment, I was informed that management had decided not to proceed with the purchase after further review. I understand that a dealership has the right to decline a vehicle. My frustration is that this decision came only after extensive communication, document collection, price discussions, and scheduling a final appointment. If the vehicle did not meet the dealership's requirements, that determination should have been made before moving the transaction to the paperwork stage. The representative I worked with was courteous, responsive, and professional throughout the process unlike the manager. My issue is with the dealership's internal review process and the amount of time invested before the deal was canceled at the last minute. A more thorough review earlier in the process would have saved everyone time and frustration. read more

An Unforgettable New Year's Blessing - Thank You, Livermore Toyota New Year's Eve started off stressful when I got a huge mongoose nail in my tire at 11:30 PM. I called Toyota Roadside Assistance and was towed to a dealership, but unfortunately, the experience there did not go well at all. I went into New Year's Day feeling worried and discouraged. Then something incredible happened. On New Year's Day, I received a call from the General Manager of Livermore Toyota, Mr. Mark Hashimi. I was genuinely shocked, in the best way, that on a holiday he personally reached out to me and let me know that if I could bring my car to his dealership, he would have his team take care of it. That alone spoke volumes. I immediately had my car towed from Tracy Toyota to Livermore Toyota, since I wasn't able to get a response from Tracy. When I arrived, I met Mr. Hashimi in person, and from that moment on, I felt completely taken care of. He and his team assured me every step of the way that if anything went wrong, they would communicate immediately and do everything they could to fix it. I handed over my lavender keys, signed the drop-off envelope, and took the shuttle home. To my absolute amazement, one of their wonderful sales team members, Mr. Humza Loinab, personally drove me all the way to Tracy. That level of kindness and care is something you rarely see. They truly went above and beyond. Work on my 2026 Prius started promptly at 7:00 AM, I received text updates throughout the entire process, and they had everything handled in one single day. To top it off, they even sent a shuttle 20 miles to Tracy just to pick me up and bring me back to the dealership. An Uber would have cost me $45, but instead, they looked out for me without hesitation. The best part? They took care of my tire at no charge and even included a complimentary car wash. My service advisor, Jose Coyotzi, reassured me from the beginning that he would take care of everything and that I wouldn't have to pay a thing. That peace of mind meant more to me than I can express. As a young woman getting ready to start at Cal State, trying to get my bearings and figure everything out, this experience was truly a blessing. I have worked at dealerships myself, and I have never received service like this, not even close. The contrast between this experience and my experience in Tracy was night and day. Every single person I interacted with was memorable, respectful, and genuinely kind. I even stopped by the parts department, they had the cutest items, and once again, the staff was warm and welcoming. This team didn't just do their jobs, they looked out for me. If you are in the market for a new or used vehicle, I cannot recommend Livermore Toyota enough. It's a bit hidden, just off the Altamont near McDonald's, but it is absolutely worth finding. 6200 North Front Road, Livermore, CA Starting the new year with this level of kindness, care, and generosity genuinely made me emotional in the best way. This situation could have been far worse and far more expensive, but instead, they made it smooth, convenient, and stress-free. This dealership is everything and more. Thank you from the bottom of my heart, Livermore Toyota, for restoring my faith in true kindness and what a neighborhood dealership should be. read more

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I recently purchased a brand-new 2026 vehicle on August 16, and unfortunately, my experience quickly became frustrating. Everything was perfect initially, but by the very next day, my Apple CarPlay stopped working. I originally had an appointment scheduled for August 20 to have the issue diagnosed. My initial service advisor advised me that I needed to update my phone to the latest software, even though I was fairly certain that was not the cause of the problem. I followed their recommendation and updated my phone, but the issue remained. I returned later that day, which is when I met Jordan M., who took the time to properly look into the issue. What I initially expected to be a one-day service visit turned into nearly two weeks without my new vehicle. During the first week, I was told by the technicians that the issue was related to my phone model. Considering that I had a brand-new vehicle and the latest iPhone, this explanation did not make much sense to me. Jordan listened to my concerns, agreed that there appeared to be something more going on, and advocated for further testing rather than simply accepting the initial diagnosis. He asked me to trust him and allow the technicians more time to investigate, which I did. Throughout those two weeks, I repeatedly attempted to contact management to find out what could be done regarding the situation. Unfortunately, I was repeatedly told that someone would call me back, but I never received a follow-up call. This was extremely disappointing, especially as a customer who had just purchased a brand-new vehicle and was experiencing an issue almost immediately after taking ownership. Thankfully, after approximately two weeks, the issue was finally resolved after the radio/multimedia unit was replaced with a new one. Despite my overall experience, I want to specifically recognize Jordan M. for his exceptional customer service. He was, by far, the most helpful service advisor I worked with throughout this process. Jordan listened to my concerns, advocated for me when I felt I wasn't being heard, and made sure the issue was properly investigated instead of simply giving me an answer and sending me on my way. If I were rating the dealership solely based on my overall experience, I would give it 1 star. However, Jordan personally deserves 5 stars. I truly appreciate his patience, communication, and willingness to stand up for me as a customer. He is an example of what good customer service should look like. Thank you, Jordan, for your help and for making a very frustrating situation much easier to deal with. You are truly the best! read more

I had an oil change coupon and was pleasantly surprised with my experience. The facility is very clean and the customer waiting area is quite nice. My service advisor, Dominick Agtane was very professional and friendly and suggested some regular maintenance services, but I politely declined as I perform many of basic items myself and have a regular non-dealer mechanic. No high pressure upselling, but just an overall very positive experience with Dominick. Even your cafe employee Storm, was very pleasant and service oriented. I would have no problem referring others to consider their services as needed. Again, very pleasantly surprised! Thanks read more

Excellent service by Harun Assar and Sal Azizi. Thank you again and recommend for Toyota. read more

Livermore Toyota - Harun did an excellent job - Car Dealers Near Me - Livermore, California

Had a great experience with Assad. Helped us through the entire process of buying a Toyota Grand Highlander Hybrid during a time when there weren't many to sell. He was professional and very friendly. The wait time was little long because of limited Financing folks, but still a simple and quick process. Happy with our purchase and with the service we received. read more

Livermore Toyota - Toyota Grand Highlander - Car Dealers Near Me - Livermore, California

Would have loved to to give more than one star but their service department lacks customer service. From their remote appointment setters who calls to set up service appointments but has no background on your vehicle because they have no way to "look it up", to the service managers who are rude and does not listen to vehicle issues and always has some sort of excuse for why they could not 'replicate' the issue. No follow up after visits. Disappointed all around. read more

Great experience working with Kacey and Kevin and highly recommend this dealership. Very personable, professional, and efficient. Came in with my family to help my brother buy his first car and we all left happy. read more

I had a wonderful experience at Livermore Toyota. Our sales person Anil khalili was excellent. He made the process seamless and effortless. I can't say enough great things thank you and Anil and Livermore Toyota !! read more

Livermore Toyota - Car Dealers Near Me - Livermore, California

It's a known thing that dealership service centers are generally overpriced, but I don't expect to be actively scammed and lied to as much as they do here. They were insistent on upselling me on service that they said needs to be done every 30K miles, when my car's user manual says the service is only needed every 120K (!!!) miles, or 60K miles if you do heavy towing. They never asked if I do any towing or anything and they never even LOOKED at my car before recommending this service. They also warned me that not getting this service done would VOID MY WARRANTY, which is completely false and again, contrary to what the user manual and warranty documentation tells you. The operating manual that came with your car will tell you the proper service intervals and what needs to be done at what time. You CANNOT trust these people to be honest about it and they will actively lie and upsell you. Read your user manual and don't listen to anything these people say. No deception, trick, or falsehood is beneath them. Avoid! read more

Our experience at Livermore Toyota was beyond exceptional! We walked away with our new 2026 Camry Nightshade. Rick (pictured) is a class act, the best of the best. He is friendly and very transparent with you. He took his time to explain the process from start to finish. Rick and his manager Sal were not pushy and very open to finding the absolute best deal to fit our needs. We have been to Dublin Toyota and have had to walk out because they were pushy and trying to hide fees, APR, etc (Stay Clear) but not here in Livermore, Rick walked you line item by line item. I cannot recommend this guy enough! We will continue to do future business with Livermore Toyota. Thank you again to Rick and Sal for putting our deal together! read more

Livermore Toyota - Car Dealers Near Me - Livermore, California

Jeff in service took care of us and always does a great job! I will always request and recommend him to everyone! Go see Jeff

Overall a good car buying experience. I worked with Kacey and he did a great job going back and forth to his manager to get me the best out the door price. they also gave me a reasonable amount for my trade in. I was able to complete the whole deal in less than 24 hours, from my first conversation with the sales person to me driving home in my new vehicle. The sales manager was kind as well as the F&I manager. They all did a good job. My only gripe was that the vehicle could have been detailed a little bit better. So one negative on the detail dept. read more

The most unorganized service department ever! I don't live in the area, but this was the closest Toyota to me at the time. Had a nail in my tire and it took two days, two trips there to get it fixed. My Rav is only 6 months old and recently had the 5k service at the dealership closer to my home. When they finally had my tire and were able to fix it, they also did a 21 pt inspection with video. I explained that I was in a rush, Mom in the hospital, I simply needed a tire change! Had they looked in my records, they would have clearly seen, the extra service they provided that wasted my time, was done 2 weeks prior! They also had my phone # wrong, which they blamed on a call center in India! read more

This was my first experience with Livermore Toyota service. It was quick and easy. Took 1 hr which included a free wash. Everyone I experienced was polite and professional. read more

Went to Livermore Toyota for a tire rotation. They said they inflated all four to 35psi. When I got home I noticed three were at 37 and one at 38psi. The tires are stamped with 36 being the maximum. A few hours later I was in the area so I stopped by to see if they would correct this. After several minutes They brought my truck back and assured me all four were set to 35psi and after a few minutes of driving it would indicate this. After a few miles I noticed the rears were at 37, and the right front was at 36, but now the left front is at 31psi. I don't know what the hell is going on at Livermore Toyota. They used to be a place of trust and professionalism. Now they can't even get tire pressure correct. This level of incompetence is intolerable, and inexcusable. read more

Amazing experience, the best and efficient service , trade in my old Toyota, and got new one with the most beautiful colour Dark Cosmo,, really grateful for smooth and easy transaction, thank you to Assad, Nimrad and Yama for making my dream come true !!! read more

The poster child dealership for price gouging based upon perceived demand. If they perceive demand is high for a car, they mark their cars up over sticker price. For those that want to pay over sticker, please shop here. read more

I took my truck in because the front recognition camera was faulty. I knew my extended warranty would cover the issue. It clearly says so in the pamphlet I was given when I bought the truck brand new from a Toyota dealership, as well as on the warranty company's website. I have the paperwork and warranty card I was given to show exactly what my warranty covers. It's a third-party warranty. When I arrived, I was told there would be a diagnostic fee. I completely understood, as I was also told it would be covered by the warranty company if my claim was accepted. I had no problem with that because I knew I was covered. The next day, I received a phone call from the service writer, Andrian. He told me he had contacted the warranty company and that I only had a powertrain warranty. He then told me it would cost $3,100 to fix my truck. I thought, "There's no way. Did I read something wrong?" I was at work, so I went home during my lunch break to check my paperwork again. I found it very hard to believe that someone wasn't being truthful. I called Andrian back multiple times but got no answer. I finally called the service department and explained the situation to two different people before I was transferred to Andrian. I told him there had to be a mistake because I was covered and had the paperwork to prove it. He dismissed me and said I could call the warranty company and work it out myself if I wanted. However, I can't submit a claim myself--a repair shop has to do it. I even went to the dealership that Saturday with my paperwork to show him. He told me, "I have nothing to do with it." At that point, I simply asked for my diagnostic paperwork, including the fault codes and an itemized estimate for parts and labor. I picked up my truck and reluctantly paid the $235 diagnostic fee because I just wanted this nightmare to end. I shouldn't have had to pay it, as the warranty would have covered it. I then took everything to another repair shop and showed them my paperwork. They spent about five minutes looking it over and laughed. They told me I was, without a doubt, covered under my warranty. As long as that was the issue after confirming They submitted the claim, and it was approved in less than three hours after I left. Stay away from this dealership. They have some of the worst customer service I've ever experienced and will do absolutely nothing when you try to show them documentation. I was told multiple times by Andrian that "I have nothing to do with that." He expected me to do all the work while he still got paid. my truck will now be repaired at no cost to me. I'll never be back to this dealership, and I strongly suggest others stay as far away as possible read more

Livermore Toyota - Email saying I was approved - Car Dealers Near Me - Livermore, California

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I brought my husband's car in for service, and Andy was amazing! He greeted me with a smile, was very kind, and took the time to explain the services the car needed. He was knowledgeable, informative, and made me feel comfortable throughout the entire process. I truly appreciate his excellent customer service and will definitely be returning because of him. Thank you, Andy! read more

Beware I wouldn't service your car here, they make false claims of repairs. They said I needed a new Rotor and Rim for 3K turns out I didn't. They didn't take my wheel off because I forgot my lugnut. I'm not sure how they are still in business maybe a lawsuit will get a few crooks fired and get things back to how it should be. read more

Great service at the parts department! Prompt and accurate response to my needs. And they have everything that I needed in stock!

2026-06-27 I called this dealer to discuss a car purchase. The salesman identified himself as "Saucey." I spent a couple minutes discussing a purchase, advised on the the color, and a price range. Saucey said he would check his inventory. Suddenly, the phone disconnected and I Immediately called back. "Hello this is Saucey," he answered. I identified myself and said we might have been disconnected. "What are you calling in regards to," said Saucey. I was flabbergasted that he seemed to have zero interest or recall in the original conversation? Had he been drinking? All these different things were running through my mind. I had just been discussing the car for several minutes. I was beyond disbelief that this guy was employed to sell cars at this dealership. I humored him and discussed the entire request again politely. Saucey said, "Ill check my inventory and call you back." I knew I had never given him my number and asked what number he had on file for me. He rambled ,"409..." I said that is not my number and gave him my number. I was feeling disrespected and was seriously done with this process and this dealership. read more

Went back a second time and they did a good job and had me out in 2 hours. So they're either hit and miss or fixed the problem.

I would highly recommend Toyota Livermore for its excellent services. Nimrat was very helpful and treated us with respect. We did a test drive and he answered all of our questions. He was knowledgeable and pleasant to work with. He went above and beyond and made a good impression on us! I would also like to mention that Shair, the finance officer, was also pleasant to work with. He was courteous and very funny. He gave us recommendations and made it easy for us to purchase our daughter's vehicle. And finally, Sal, Nimrat's superior, made it possible for us to acquire the vehicle that our daughter really wanted and also gave us a good deal! It is because of these people and their outstanding services that we plan to purchase our next vehicle in this dealership! read more

Went in for simple maintenence on my Camry and was helped by Andy, he was very attentive and answered any questions I had, I definitely recommend to come here and get your car serviced, ask for Andy to make sure your experience is pleasant and smooth though, Thanks Andy! read more

Purchased used car at this dealership last month. I then made SEVEN (7) attempts over the course of 2 weeks to reach ANYONE on the phone to ask a simple question related to license stickers. I left a detailed message politely at their main number and then at service and sales and then even twice tried to use AI. Great car but .... read more