Special shoutout to Bill Scholvin. I would definitely come back here. Here is why: I particularly prefer when a sales associate treats you with respect and kindness you don't see much anymore. I even wore real plain slippers, shorts, and a tshirt with a basketball logo on and didn't even fix my hair to not attract attention. I even hid my wife's brand new Range Rover away from plain view to not get pressured into buying a car while i take a look at the Mazda 3 Grand Touring and Touring Hatchbacks. I prefer to do research, look at the car in person, go home, sit on it, then buy the car. I shy away from sales pitches and pressure to buying a car when I am not an impulsive person. I have already browsed about 7 mazda 3s when I saw Bill walk over to me. I uttered to myself "I think it is time to go". But Bill came up, said hi, and we just had a fairly long simple chat about cars, mazda, and the dealership. I was amazed on how professional he was dealing with me. He did not pressure me or put me into a sales pitch right away which usually makes me politely walk away and never come back. My daily-driver honda fit car to work is at 100,000 miles now and i will come back to Bill when i am ready to replace my baby. If you want to reach him, here is his email address: billscholvin@dublinmazda.com read more

So, I show up on Superbowl Sunday to test drive a car- the 2014 (yep 2014) CX5. I had seen online that they had one in the configuration I wanted, so I thought I'd take a drive to check it out. I had talked to Michael on the phone, but when I got there Tom helped me out. Anyway- cut to the chase... While negotiating a price for my now new car, the team there fed me from their mini Super Bowl buffet- gladly letting me watch commercials (oh, and the game) with them. Tom was able to get me to a price I wanted for the car and was incredibly great to work with. Talking with Michael, John and Sean while I was there about different things about the car made the whole process painless. My dad has always helped my buy my cars (because he likes the process), but with these guys I felt very comfortable working with them through the process myself. I HIGHLY recommend going there if you are looking for a new Mazda. If only they were closer so I could do my maintenance there, it would be 110% perfect! read more

They are always so helpful and nice. They do a great job with my car and always keep me updated! Thank you!

Garth, Mike and Jon have made my day. Came in not expecting to find the right deal, and drove away with my dream car! These guys are friendly and realistic. They're on top of all of it, and won't steer you wrong. read more

This is a positive review for Stephen Butterfield, who provided us with excellent service when my girlfriend decided it was time to buy a car. Stephen was very polite and knowledgeable about what Mazda had to offer. We had already done our research prior to coming in. We targeted a Mazda 3, and even with our preparation, Stephen still impressed us with all the stuff he knew about the product. He was also great at making us feel comfortable. Buying a car was a big step for my girlfriend, and we're always weary about sales people badgering us and making us feel hustled. Stephen was not the case. He was kind and assuring, and let us make the decisions on what we wanted. In the end, my GF drove out with a new Mazda 3 and didn't have a single ounce of regret. I normally dread the car buying process, but I'm happy to say it was not the case this time! read more

This review is for sales team of Dublin Mazda. It's amazing that only in the auto industry the person who takes thousands of dollars of your hard earned money from you can get away with treating you so badly. Which brings me to Mike Davis. We wouldn't need sales people if everyone knew what they exactly wanted to buy. Mike was rude and unprofessional and therefore on principle I decided not to work with Dublin Mazda. read more

I had the pleasure of buying a Mazda 3 here in August. It was a really easy process and Bruce made it feel like a no pressure afternoon and did not belittle me or my mother (I am looking at you, honda salesman that called me "fun sized") and was very kind and well versed in his products. We bought the car and I drove into the sunset... Until a lunatic ran into me and totaled my car in December. To mazda'a credit I was totally unhurt even if the car was totaled. But I found myself needing a new car! Back to Bruce. He helped my mom reserve a similar 3 in a different color to ensure we got it, before the weekend rush. Big mike was great helping with the finances. A few days later I came in, signed my name, wrote a check and rolled away. Seriously easy and Bruce and big mike were kind and helpful the whole way through. I recommend them! read more

This is for the Service department. I wouldn't normally review a car dealership but these guys really impressed me. I have a Mazda CX9 that had a very strange problem: A hesitation upon acceleration (only in 6th gear and +45mph). I took it to another local dealer and they couldn't find anything wrong. And I paid them quite a bit to tell me that. It was getting worse so I drove 30 minutes out of my way to Dublin Mazda. I explained the problem and the problem clearly intrigued them. The car didn't throw any error codes, but they took a diagnostic laptop along in the car for a drive, and drove it until the car presented the problem. That did it, it was showing a misfiring in 3 cylinders which was due to failing ignition coils. The replaced the coils, plugs, and had the car ready the next day. On top of a great investigative job, they offered me a discount on parts and service and honored a price they quoted me over the phone (which was very low considering the repair). Well done, they've won over a new customer! read more

We had a great experience here! Elvis was our sales contact and he couldn't have been better. So knowledgeable and helpful. Highly recommend him and the dealership read more

I bought a certified pre-owned Mercedes here two weeks ago. The purchasing experience was very simple and everyone was nice and helpful. I was helped by Michael Barrilleaux and Reyes Garcia on my arrival. Michael was unlike other car salesmen, he wasn't pushy and he was very professional. I didn't feel uncomfortable asking questions while choosing the car. The process was fast and everything was clear, we even arranged for my car to be delivered as I couldn't come pick it up. Overall speaking, great service. The only downfall was it wasn't able to negotiate the price as the price of the car was already dropped. read more

I had a great experience purchasing my new Miata from Dublin Mazda. My purchase required a plane flight and a long drive home, so I was more concerned then usual about making sure everything would go smoothly. Keith Morita and George were very helpful over the phone in advance and gave me confidence in my plans. They even reported a very minor knick in the paint in advance, sent pictures and arranged in advance to have it repaired. The pickup day was a crowded Saturday at the dealership but Keith did a great job juggling customers and getting me in and out in a reasonable amount of time. Overall it was a very nice experience and I would certainly recommend this dealer to friends. read more

I had a wonderful experience this evening at Dublin Mazda. Our sales guy Nicholas Luzey was super helpful and understanding of our newborn. We bought our first Mazda and love it! Thanks Nicholas and crew. Highly recommend!!!! read more

Another sales consultant I need to comment on would be Gregory, he fully explained everything I needed to know about my car before I drove it off the lot. The whole staff at this dealership, that I've met were very nice. read more

Worked with Dave Brown, the GM, directly on a very good deal on a 2015 Mazda 6. Service from the entire team was great, deal was prearranged over the phone at a great price and we were out of the dealer in an hour. What more could one want? Took it in for complimentary first service and was in and out. These guys don't dealer trade with DGDG dealerships so don't bother if Dublin doesn't have your car. They likely won't be able to get it. read more

My fiance and I came into the dealership and were greeted right away by Bruce. He was great! No pressure, listened to what we wanted and a awesome experience all around! We got a super sporty Mazda3 and I love it!! We will definitely be back, none of the horror stories about car shopping that you hear. Loved working with Bruce, professional and great customer service read more

I came here with only the intention of testing driving a car and coming back another day after testing driving other makes before buying any car. Sales guy Daniel was very understanding and did not pressure me into buying or signing anything that day like other places did. I came back two weeks later and told Daniel I was deciding between two cars: a Mazda and something else and he blew my mind with the offers he gave me and truthfully Mazda is just a better car and holds its value. The day I came for my car was the same day I left with the car I wanted. I'm very happy with this location (great for test driving) and the customer service. I strongly recommend coming here. Look for Daniel and tell him Rob from yelp sent you. He'll take good care of you! read more

Dublin Mazda - Me and my 2015 CX-5. I couldn't be happier! - Car Dealers Near Me - Dublin, California

I visited this dealership one week ago, intending to shop for a CX-5. My younger brother (mid-50s) and his son (mid-20s with dreds) were with me. We were not greeted when we entered the showroom, nor was there any help offered by a salesperson. After 20 minutes of examining the CX-5 on our own and never, ever being acknowledged, we left. My experience at the Honda dealership just across the parking lot was completely different. I hadn't even crossed the door's threshold before I was greeted by Ravi and invited into the showroom. Within the next 15 minutes I was in a CR-V (the other car I was considering) taking a test drive. Upon my return, Ravi presented me with figures to consider on either leasing or buying the car. Although I did not leave the dealership with a car, I made the point to thank Ravi for taking me, a black woman with money to buy a car, SERIOUSLY. read more

I bought a used Mazda here this week and overall it was a great experience...about as painless as shopping for/buying a used car can be. With the exception of some very small undisclosed fees (less than $50) and unexpected financing paperwork despite the fact that we were paying cash for the car upfront, it was a straightforward interaction. Everyone at the dealership was incredibly nice! It was a very friendly environment, much more so than I had experienced while shopping around at other dealers to find the right car for me. Special huge shout-out to Troy, who was really great and spent extra time walking me through how to use all the features of my car. He really went out of his way to make it a great experience for me! I am super happy with my Mazda CX-5, and I know that I will love this car for a long time to come. read more

My wife and I found a previously owned SUV online @ Dublin Mazda. I submitted an inquiry and received a call back from Rebekah Secada, She was hyper-responsive and very helpful. The next day, my wife and I went to the dealership to test drive the car. We took the test drive with Rebekah but advised her that we didn't have very much time that day and that we would come back again. A week later, I contacted Rebekah to see if the SUV was still available and she again was very responsive and advised that it still was. I came back to the dealership and told her that we were very interested and we made an appointment to see the car again. She had the car ready for another test drive and when I got to the dealership, it was such a smooth and easy experience. Rebekah was very helpful and responsive. I would recommend if you are looking for a previous owned or new vehicle, go see Rebekah. read more

This review is for Michael B @ dublin mazda. The very first time that I called and spoke with michael, he was very nice and professional. He returned very calls back to me and helped me with all of the questions I had concerning the vehicle(s) that I wanted to know before driving down to Dublin from manteca. Michael picked me, and my family up from tracy to his dealership to take a look at the vehicle, which we ended up buying the car on that same Saturday july, 2nd 2016 for our son. Ty Michael very much for ur outstanding service and ur patience. You stayed with us and made sure we were satisfied before we drove back home. We'll definitely give, and recommend you highly to our friends/families. So far my son couldn't be happier with his 2015 CPO mazda 3 isport. Best regards Michael, Owings family - Manteca, Ca. read more

So super nice people here. Very friendly. The downside is that it is sloooow. Even with an appointment, it took them two plus hours to do a simple oil change on my car. They didn't even start working on it until over an hour after my appointment time. When you are waiting around with a baby and a bored 5 year old, two hours is an eternity. read more

We had a great experience leasing a car from Dublin Mazda. After reading other positive reviews, I contacted them to inquire about lease rates. I knew what to expect based on nationally advertised rates, but wanted to confirm they would honor those specials. After a short positive exchange with one of the sales managers, Alex, I decided to make the trek out (we don't live anywhere near Dublin). Before doing so, I contacted Troy Dunlop, again based on the positive reviews here. We knew what we wanted and what we expected to pay. Troy was professional, helpful, and didn't give us any of the run-around you might typically expect. If you're in the market for a Mazda, go here and ask for Troy. You won't regret it. read more

My husband and I went through Costco to purchase our new 2014 CX5 and were blessed with the service we received from Dubln Mazda. Jason K. was an absolute pleasure to work with and, hands down, would be the reason I would return to Dublin Mazda in the future. The Dublin Mazda staff did all they could to find exactly what we were looking for and we're extremely happy with our purchase. read more

This was our first stop when we started looking for cars. We originally came here looking for a used car we saw online but saw a new Mazda 6 which we were really drawn to. Michael Leung helped us and we loved how he was not at all pushy or aggressive. He was very informative and spent a lot of time with us explaining how a lease worked. We then realized what a great option it was for us. We shopped around at other dealerships (even another Mazda dealership), but after 2 days of looking, we decided to go back to Ken Harvey's Dublin Mazda. We liked how Michael quoted us the best deal right off the bat. Other places would quote us high to start then negotiate down but the numbers still weren't as good. Since Michael was going to be off on the day we were going back, he assured us that the manager would make sure we were taken care of. The manager introduced us to Jim Anthony who was just as helpful and informative as Michael. He made sure we were happy with the price and explained every detail and feature of the car. Overall, our experience with this dealership was excellent and would highly recommend them. read more

When I first started my car search, Dublin Mazda wasn't on my radar since they're pretty far from Burlingame. However, a quick search on truecar.com (highly recommend them as well) showed that they were offering the lowest price for the Mazda 3 2014 that I was interested in. I got in contact with Mike from the sales department, who was friendly and informative. This was my very first time buying a car, and Mike really made the process simple and easy to understand. He never pressured me to buy or even to come in like other salespeople do, which I really respected. I told him exactly what I wanted and he gave me a quote and let me get in touch again when I was ready to buy. The buying and finance process was very smooth and everyone there was super nice (I guess they have to be if you're spending that much money ;). They had to trade for the make and color that I wanted and was happy to hear they don't charge trading fees. I'm actually kind of bummed that I live so far away from the dealership, otherwise I would definitely go to them for my maintenance. Thanks for everything, Mike! read more

Great service, especially a lady who helped me at parts department and sales rep giving me information on new and pre-owned car. After getting terrible terrible customer service at Capitol Mazda in San Jose (which is closer to my house), I visited Dublin Mazda to see if I can get a parts for my Mazda with reasonable price. Initially I wasn't there to talk to sales person at all but I ended up talking with them because of the very transparent quote, very reasonable price, clear explanation and sincere service at parts department. Kudos to their customer service. If I'm buying next Mazda, I know where to go now. read more

Phenomenal experience here at Dublin Mazda. I purchased my new CX-5 here back in October 2020 and from start to finish everyone was so helpful and accommodating. They have a clean and modern office with friendly employees. I was beyond impressed with the servicing here as well. They show video footage , walk you through the inspection and this attention to detail by letting the customer be involved in the service is beyond expectations. Special shout out to Sam, Elvis, Harry and Jesus V. for your exceptional customer service! Dublin Mazda is the way to go if you're looking for your new/used Mazda! read more

The worst car experience of my life (after purchasing cars for 35 years)! I coordinated with the sales office (won't name the car salesman) at the price, financing arrangements and a scheduled pickup time for the car ONLY TO BE TOLD that the car had been sold to someone else. Why waste my time and travel (was driving over 60 miles to get the car) if you were simply going to allow some other customer to just come in and by the car. I had agreed to pay the asking price so it was not like they were getting more money from someone else. I will never recommend nor go anywhere near this dealership again and I would suggest that unless you are there in person and taking the car with you, don't trust that even with an agreement in place that you will have that car waiting when you show up. The industry already has a shadowy reputation and actions like this do not help the cause. Read the other reviews closely, there is a trend setting up over time. read more

Tonight I had the most painless car buying experience I've ever had. Knowing that the dealership closed at 8:00, Bruce met with me at 7:30 anyway. After allowing me to take the Mazda3 out on my own, I was promptly greeted with a fair price for my trade in. After little need for deliberation, I was in and out of Dublin Mazda with my new car and financials squared away in a mere hour and a half. At no point did Bruce or Reyes make me feel rushed, as they answered all of my questions efficiently and with ease. The gentleman in financials (blanking on his name :( ) was very prompt and helpful as well. Thank you, folks at Dublin Mazda. You make buying cars fun! :) read more

I just purchased a Used 2006 Dodge Ram Truck from them this week. After Searching for that truck for a month, Dublin Mazda had what I was looking for. Meet with Mike their salesman On a thursday to look at he truck (was very Clean!) came back on Friday to test drive and Purchase. The truck had problems on the first test drive (Fuel Pump going bad and a Fuel injector!) and threw a check engine light. Knowing that the truck had issues, I still purchased it. Mike and the sales team made it almost painless to purchase. (it is CAR SALES!) and was able to get a 1month warranty on the vehicle. Brought the truck back to them this week and Jesse and the Service crew took care of all the issues I Had! Didn't even charge me the $100 deductible that's stated on the Warranty!! Very Happy with the way They treated me!! Only reason I gave 4 stars and not 5 is that the truck only had 1/4 tank of gas @ purchase and was not Filled up!! ( I did just drop $15,000 on a truck!!!) could have filled it up!!! Just saying!! read more

After months and months of looking to buy my first car and shopping around Toyota and Honda Dealerships, I decided to check out the Mazda 3S Grand Touring at Dublin Mazda. Not only did they have the car that I wanted in the color that I wanted, but Nick, Bruce and "Big Mike" made the first-time buying experience real simple and clear with no pressure and a price point below than what I anticipated for my first car. As a first time buyer, it took me two days to get the car only because I had to spend one night to sleep on it before making a huge purchase. When I decided to purchase the car the next day, Bruce and Nick scheduled a time to pick me up from the BART station and drive me to Dublin Mazda. When I was hungry while waiting to speak to "Big Mike," Bruce let me borrow one of their cars to pick-up some food. Bruce were super accommodating, very friendly and very very helpful. "Big Mike" was super friendly and was able to better explain the procedures of financing the car. Nick was super helpful and super friendly and provided excellent customer service. All-in-all, first time car buying experience was very pleasurable thanks to Dublin Mazda. read more

Re: Dublin Mazda We have a unique story. On an extremely rainy morning, my husband was in a car accident, air bags deployed, car totaled. This wonderful man and his wife pulled over to keep my husband still until the ambulance arrived. On Dec 31st 2015, we went to Dublin Mazda to meet this man who stood in the pouring rain. We wanted to say thank-you from the bottom of our hearts. It turned out to be Garth Wall, the Fleet Manager. Get this, Garth was touched that we came to find him. We decided to look at cars. We needed one! We found one! This was the easiest car buying experience we had ever had. Absolutely no pressure. It was just good old-fashioned hospitality. Can you say you've ever experienced that in buying a car ? This team of people at Dublin Mazda; the Cashiers, Sales Consultants, Sales Manager, Finance Director, and Auto Detailers are as kind and helpful as their Fleet Manager! You never know where life will take you. We are so grateful. Thanks you Garth, Greg, Reyes, John, and Keith (Bailey's Dad !). We now look forward to meeting the service department. Lauri and David, Livermore Ca. read more

Disappointing experience. The initial purchase of our car went smoothly enough then things went down hill from there. First off the back seat headrests were missing when we purchased the car. Since we rarely use the back seat we didn't even notice at first so a few weeks went by before I notified Dublin Mazda. They told us there was nothing they could do and disputed the fact that the were missing at the time of purchase because the paperwork stated everything was there. I told them the paperwork was wrong because the were definitely not there but they simply didn't believe us. To add insult to injury they told us we could purchase new ones at "dealer cost" which was $186 for two lousy head rests! I would up getting them online for 70 bucks. Next they screwed up our paperwork so I never received the first bill from the bank. I kept calling our finance person but eventually found out she didn't work there anymore. A bunch of calls later I was finally able to sort things out with the bank but not before we missed the first payment. Lastly and maybe most frustrating of all is the fact that the car makes a bunch of squeaking noises that were present from day 1. At the first service I told them about the noises but they said they couldn't hear them and I needed to come back and go on a ride with the mechanic which is a total inconvenience. It's hard to believe they can't hear the noises since they are present every time the door locks engage, you back up or go over some bumps. read more

I recently bought my new car at Dublin Mazda and had the pleasure of working with Keith Morita. He was very knowledgeable about the Mazda inventory and every feature of the car. I never felt pressured once during the car buying experience. He is friendly, honest, and helped my first car buying experience be both positive and memorable! 5 stars! read more

After my long drive back to the Bay from the SW, then driving all over to Sacramento and Palo Alto for two weeks, my poor SUV had been thru the ringer. I had gotten my brake pads replaced in Phoenix before I moved back, though while in Sacto, my car started to make some weird noises. Had it checked out up there, and was given the green light, tho thru the rainstorms and windy days, the sound persisted and enough to make me concerned and finally take it to the dealership. The team went above and beyond. Was immediately greeted and engaged with to find out why I was there. Sam was the tech that worked on my car- went on a test drive with me, easy conversation and made me feel comfortable with his knowledge and attentiveness to the car. Didn't hear the strange noise while driving so he put it up in the garage, took everything off, discussed with others and took me back there himself to show me exactly what they thought the issue was (using non-Mazda manufactured parts, apparently). The detailed analysis and thorough explanation completely put me at ease and while nothing has changed, the sound is not as frequent anymore. Before leaving, was advised to get the battery cleaned off as acid was starting to accumulate. I think they quoted me a $40 charge or something- so I said to go ahead and lets take care of it. I found an online coupon and Jesse said he'd honor it with the service, no problem. When it came time to settle the bill, holy cow- they did it for no charge. I had mentioned that I would be trading in my car for a new one in 2015- its time. My SUV is almost ten years old- though never gave me any problems. I've only driven Mazda's all my life, so its easy for me to know I'd be here to do the trade-in anyway. I was so appreciative of the customer service, then the complimentary service. Got into my car and saw they had vacuumed up the debris from the storms, waxed and filled my tires too. Thanks so much, Sam and Jesse, and I will totally be back to get my new car next year! **Oh yeah, they also put my new Cali tags back on in the process too. So rad, I'm telling you, this team is! :) read more

Excellent service this past weekend at Dublin Mazda. Robin greeted us right away, and was extremely helpful. I test drove a Mazda 2, but being that it was my first test drive of the day, we left without buying. Well, we were back later that day to purchase it. The whole process was easy, and never once did I feel pushed into something I didn't want to do (which is something my Dad warned me about before we went out for the day. First time car buyer here.) Robin was very knowledgeable and helpful and took the time to really explain everything about my new car to me. I love my new car! Thanks for your help, Robin! * minus one star due to the long wait. We arrived back at Mazda a little after 2, and I believe I was pulling out of the parking lot with my new car a bit before 6. But, I also had a migraine and was hungry, so I was probably more irritable than normal : ) read more

Garth Wall is the MAN! I was enlisted by my friend Leisa Garcia to help her get a great deal on her new CX-5. He absolutely did not disappoint. I had reached out to him via phone then email with the needs list. He contacted my friend we made the appointment and he had us in and out within an hour. It would have been faster but the F&I office is a busy place. Because Garth is so awesome he got us lunch while we waited. I can't say enough nice things about my (our) experience at this Harvey Family Dealership. As a former car dealership employee I really appreciated the company culture and friendly environment. It's clear that relationships matter here! I will definitely refer family, friends, etc to come down and meet Garth and the professional crew at Taz Harvey's Dublin Mazda! And no I'm not a paid endorser just another educated, satisfied customer. read more

The service every time I have been to this site has been extremely friendly and helpful. Jesse in the service department was efficient and provided me with excellent customer service. The GM, Dave, was also helpful in correcting a problem that I had with the car and making sure that it wasn't an inconvenience for me. I highly recommend this company and have loved my car thoroughly! read more

had a good/smooth sales experience a couple years ago, but it has been the consistent, positive experience with the service department that really deserves a shout-out... we have 2 mazdas -one pretty new and the other quite aged- and Dublin Mazda has gone the extra mile for us on both cars, not only the warrantied one we bought from them. Not sure why auto service like this is so friggin hard to find, but apparently not impossible! thanks guys. read more

This is a review of the SERVICE department. I took my 2014 Mazda 3 in for a 75,000 mile service on 5/21/18. I made an appointment but waited over 20 min in line for a service member. I am not sure why it took so long, perhaps the service department is understaffed. I explained that my car needed a regular service that was included in the service contract I purchased when I bought the car. In addition, I asked for new windshield wipers and an estimate to replace my tires. The gentleman took the odometer reading and I was sent on my way. Over an hour later, I received a call. I was told my car's odometer read 78,000 miles and that my last paid service was for 75,000 miles. I said, ok, go a head and do the 75,000 service. I was told he would not do it because the odometer read 78,000 miles. WHAT!? I paid for the service when I bought the car! I asked him why he couldn't do a service I already paid for!?! Because the car was at 78,000 miles and not 75,000 miles. BUT, I already PAID for it!!!!! Nope! I told them to go a head and do a basic. When I went to pick up the car, I had to wait again. The service member was quick to tell me the quote on the tires. Btw, these were very expensive tires and I had no intension of buying them from the service department after they wouldn't do the PREPAID service on my car. Finally, I got my car, but a light indicating that the windshield wiper fluid was low was still ON. I went back into the service department to find out if they could reset the indicator. Another 15 min passes before the same service member came and told me, "Oh, yeah I forgot, it wouldn't reset". I asked him about my extended warranty and if the light sensor could be fixed (remember I bought the car AT this dealer). He said, "you will have to find your paperwork to see if you have warranty". "You mean you can't look it up?" No, he basically told me to find my paperwork. I left, with my light on. The kicker was when I went to use my windshield wipers. Did they change them per my VERY SPECIFIC request??? No, streaks all over my windshield. #1 NEVER buy a service contract from this dealer #2 Don't expect this dealer and service department to honor your service contract if they can use a technicality to get out of it. #3 Build extra time in your schedule to wait inline when you drop the car and pick it up. #4 Make sure they actually do everything you ask them to do. #5 Keep your contract handy because they can't answer any questions about your warranty if you have an issue. read more