This review is only based on the service I received. I pulled up because I had a tire acting up and I filled it with air but it once again lost air less than a week later. I went in to find 2 young guys working the counter, which I later found thier names to be Luka and Ben. Ben was the one that I interacted with the most and he took a look at my tires and assessed the issues. Now I will say that the price they quoted me seemed higher than normal, granted I have some EV tires that costed more, but it did still seem excessive. I opted to pass because I think Costco has tires for much less but he still sent me out to have Luka check all the tire pressure and made sure I was safe to drive home. I just appreciate the kind service because I've run into some young gentleman Z'rs that just never seem to care and for a guy that thinks customer service is dying, they gave me hope. read more

I had brought my car for two tires . I had made an appointment in the morning for an afternoon appointment on a weekday . The employee had called me to come in earlier . I was able to take the car in an hour and half earlier than my appointment. At the end , It took 4.5 hours to get two wheels on my car. I was told it would be 2 hours. The employee called me at the time it was suppose to be done to say they just got an update on my car. An hour later the car was done . It should not take 4.5 hours on a weekday morning to get two tires ! Especially, I was told to bring it earlier than my appointment. I would expect to be earlier to be repaired when you tell me to bring in my car for the tires . read more

My Tesla had an incident that caused the rear underneath that cover the power train sagged down, and the wind effects made the rear bumper off from its clips. The car is unsafe to drive in the freeway. Unfortunately I need to drive back home in Southern California. First I met Raoul l, the service manager, he recommended me to bring the car to Tesla service. Over there, Tesla service want me to leave the car for complete repairs and evaluation. If I go through insurance and Tesla service it can take up to 3 weeks. All I need is temporary fix so I can drive home and take care the repair afterward. I brought the car back to the Wheel Works shop to see what can be done. After investigating, Raoul and his assistant decided to remove the flap cover. The job took them a good half an hour. When asking for the cost, Raoul just showed the hand signal and stated that it was not a big deal and do his sameritan deeds for free. I was shocked and cannot believe there are still existing some great car service business nowadays. The sprit of Christmas 2025 and full of Love is with the Wheel Works shop. God bless America and God bless Raoul, the team of the Wheel Works shop. read more

I had a great experience at Wheel Works! Mike was very kind and empathetic regarding my situation. I highly recommend and will be going back! read more

This place is way over priced I came here to see what was wrong with my car and get told it's my rear brakes I didn't get the job done there due to it being 500 dollars I went to quality tires and wheels where they had great service and not over priced read more

Got an oil change done Friday, was informed only of needing a battery replacement. On invoice it only says battery replacement required. Get in my car this morning and find that your team didn't fully secure the undercarriage from servicing. Instead of apologizing your front desk kid decided to argue and provided paperwork stating screws were missing on the report - which was A. Never given to us B. I believe it to be doctored after I called this morning for them to correct their work. On my invoice which I am more than happy to proved, NO WHERE states screws / fasteners are missing. Beyond terrible customer service, not to mention Friday we had a 1pm appointment and it took over 2hrs for a simple oil change... read more

Went in for a mount and balance for a single wheel. Price is very reasonable and service was very good. They even put my spare tire back in the trunk perfectly back in place. Definitely recommend this place if I ever need service on my vehicle. Location is great with many nearby stores. read more

Had a appointment for 12pm on a Sunday..just for a flat tire patch. I'm very sympathetic when it comes to being short staffed. But I brought my car in at 11:30...they said hopefully by 1:30z I said fine whatever. Got here at 1;45 and my car is still on the lift and not seeing anyone working..'Mind you there price is $30 to patch a tire..not cheap. And I have to go through this. Not like the company will care but guys if you don't want to work and get paid..find a job you love to do. Maybe you'll show some enthusiasm. But I will shout out to the guy at the front desk. Very nice and very patient and professional. Owner just needs to provide more employees read more

This location of wheel works it has fatality is top 10 and some they are so humble and attentive why not keep going back over there and I wreck highly recommend them totally because my car broke down cuz of the alternator treated myself for a car only had it for 3 weeks and the alternator went out but I went to wheel works they totally helped me because the nut of will was stuck wheel works took the luk nut out and replaced it they did an excellent job helping me and even offered if I need help and plus instead of costing a hundred bucks for them to take the wheels off they instead of charging me $100 they only charged me $50 so they're there hospitality is excellent personality great the way they do customer service I would highly recommend people to go over there if they need any help when you're car is not working the way should be wheel works has empathy and compassion understanding is beautiful when people have empathy compassion understanding that the alternator need to be replaced so if you ever need any parts or tires to be changed or anything to do with the engine they're the right people to go to in Dublin California read more

Wheel Works - This is wheel works a place to go when you your car is acting out tires engine whatever that will help you out - Tires Near Me - Dublin, California

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Took my car there to check the tires air pressure. The staff were very friendly and helpful. Liliana was super helpful and very courteous. Highly recommend place if you need tire service. read more

This location has been extremely disappointing and I feel compelled to escalate this issue. Appointment Process: The online appointment system is completely unreliable. The available time slots shown online do not match the actual availability at the location. Customers are essentially set up for failure. It is pointless to book online--calling the store directly is the only way to get accurate information. Service Experience: I originally booked an 11 AM appointment online. Fortunately, I called the store at 7:30 AM and learned that the online schedule was incorrect, forcing me to move my appointment to 3 PM because no earlier slots were actually available. I arrived at 2:15 PM, purchased the lifetime alignment service, and dropped off my vehicle. I was told the estimated completion time would be around 5:30 PM. However, when I checked in at 5 PM, my car had not even been touched. I was then told they were running behind and it would be done by 6 PM. Despite waiting in the store, at 5:50 PM my car was still sitting in the parking lot. After speaking with the front desk again, I was informed the new ETA would be another 45-60 minutes. At no point did anyone proactively notify me of these delays, nor did anyone show any concern or accountability for the poor service. At this stage, I completely lost trust in their ability to handle my vehicle or honor their commitments. Frustrated and after wasting over four hours of my time, I cancelled the service and left. I will not be returning to the Dublin location under any circumstances. This level of disorganization and disregard for customers is unacceptable. God help this location if this is how they operate. read more

Huge shout out to Mike and the staff there. I called him in the morning about a certain tire. Was on a budget. The one I was interested in was on back order. He gave me an alternative solution. He had the tires delivered to the shop and got them installed all in the same day. Communication was great too! Highly recommend this location! Thanks again! read more

Went in for a full alignment, after waiting four hours the tech could only manage to adjust the toe of the wheel. They did not complete the entire service. Still got charged 85% of the full service for 50% of the work. Would not recommend this place to my worst neighbor, terrible customer service. read more

I just wanted to say thank you to Rohail for his professionalism and great advice. I have always had a great experience at this location between the office staff and all employees I have had tires changed here before on my Silverado and will definitely be returning for service when I need it thank you very much wheel works. Jacob Moffett read more

Went in this afternoon without an appointment to address a flat tire caused by a nail. I was greeted with courtesy (according to the receipt, my service advisor was Michael) and quoted an hour wait. Sure enough, an hour later, my car was ready! I'm not sure why this place has such negative reviews. My experience here was great! read more

Wheel Works - Nail - Tires Near Me - Dublin, California

I stopped by Wheel Works for a little help replacing my wiper blades and was helped by Rohail. He was so kind, personable, fast, and got them on in less than 5 minutes! I tried to tip him and he wouldn't even take a tip. Couldn't recommend highly enough! Thank you Rohail! read more

This is the location the tow truck driver left my car at. There is no night drop off box at this wheel works. I ended up with a nail in my tire and there isn't even a slot in the front door to drop my car key. This place lost my business just like that. Ended up driving down San Ramon Valley Blvd to Big o tires in San Ramon. Only because I have a portable air inflator in my trunk. read more

Wheel Works - Nail in tire. - Tires Near Me - Dublin, California

OK, I just picked up my 2007 Chevy Tahoe. Got a tune up, got 4 tires, brakes and other stuff. I did not know that my truck wasn't supposed to sound and/or feel like somebody kicking a tin can down the street. That thing is so smooth now. I felt like Aladdin on a carpet. I thought maybe they had changed it to an electric vehicle. I wondered if I left the place, but forgot my truck. That's how good it feels, so good job to the men and women of Wheel Works on Regional street. Thank you for everything you've done, and thanks for my almost new truck again. read more

Mike and his staff were Very professional and honest. They did a great job replacing 4 tires and putting up with my 4 legged friend

I went to Wheel Works to have both my tires and Brakes evaluated and replaced, as a few days earlier my dealership reported all four tires and brake pads /rotors needed to be replaced/resurfaced. Being the skeptic I am ( and not wanting to be gouged by dealership pricing), I sought out a second opinion at Wheel Works. Needless to say it was a rather odd experience to say the least. After dropping my car off at my scheduled appointment time on a Wednesday morning - 8am), I eventually received around 3:30pm that afternoon heading that my car would not get looked at until the next day ( which apparently was a combination of a delay in getting new tires delivered to the store and apparent overbooking of appointments that day, from what I deduced after speaking to a few of the techs). OK, shit happens. The next day I did get a notification around 8:30 a.m. of my car starting to be worked on. Progress! By 1:30 p.m. I had not heard back about the status of my car. Instead of calling and being immediately put on hold as I was the day before, I decided to head over to the shop on our spare car. As I pulled into the parking lot, Not only was my car sitting out there, but the New tires were already replaced! After heading into the store to check on what the status of my car was, no one really seemed to know. Inevitably, discovered the paperwork was not filed correctly, hence I never got a call about the completion of my car :/ Finally, after making payment, I asked about the status of the brakes that I asked them to check when doing my wheels. It was apparent they really didn't check them and just gave them the thumbs up to get me out the door.. however, what really pushed me over the edge was the fact that they reported my oil was due for a change ( after it was supposedly changed just a few days earlier by the dealership)!!! At this juncture, I wasn't trusting either the dealership or Wheel Works about the status of my brakes ( I double checked the oil myself when I got home and it was perfectly clean).. I decided to head on over to Big O Tires and get a third opinion about my brakes. Turns out my rear brakes were perfectly fine, but my front pads and rotors were just at the precipice of needing to be replaced. In the end, I'll probably not be doing any more oil changes at my dealership, nor will I be doing any sort of Tire Replacements at Wheel Works in the future. Big O Tires has earned my business moving forward read more

I scheduled a wheel alignment which they did, I think. The problem is they took my car on a test drive before they did anything to the car. Came back and put the car on the lift. After they did the alignment the manager tells me then couldn't fix the issue with the car because it needs a rack and opinion then charges me $150 for the alignment. My issue is why didn't he tell me something else was wrong with my car instead so I could get that repaired before then alignment? Now I will have to get that part replaced and pay another $150 for an alignment again. As an honest business owner and customer this is not the way to go about business. Let's be better world!!! read more

Went in for an oil change and noticed the car was leaking oil after a few weeks. The car register there was only a quart of oil left after only driving less than 200 miles. Took it to a different mechanic and was told the drain plug was damaged. They couldn't tighten it and I had to order a new one. read more

i have reviewed before and will state again, that after 20+ years of dealing with this business they have never let us down. they are very accurate and proper with their work and do it at affordable prices. they don't try to do unnecessary things like dealerships will try to get you to do. the work has always been excellent. you can certainly feel safe with them even if you don't know much about cars and fixing them. I am a bit puzzled by the many one star reviews posted, and cannot understand why. makes me wonder if they are authentic because i have never experienced any of the things mentioned in them. read more

I dropped my car off at 10am, for a nail repair in the tire. I even asked if I needed new front tires? The initial staff member said, "I should be fine for 5000miles." Then, I didn't get a call for 6 hours and when I called they said, "Oh, you're next in line." When I dropped it off there was only one person and/or car at the shop. They FINALLY call me back 45min before they close and NOW they "Recommend" 2 new front tires?!? If I could give them a ZERO star rating for this visit I would. I've been going here for YEARS!!!! This Customer Service was EMBARRASSING to say the least!!! read more

If you want to waste your day and not have your car even touched even with an appointment and no updates this is the place to go. Very unprofessional. Not even a status update that other things are going on so I could've taken it elsewhere instead of letting it sit and have nothing done. read more

this is a good place to come to, they balance your tires right, torque wrench your tires to make sure they are fitted correctly and do a good job on alignments Thank You WheelWorks read more

We came in with flat tire and Rohail was able to help us right away. Him and his team were able to help us quickly with amazing customer service. Highly recommend to visit location if your car has issues! read more

Been coming to this location for years, a customer no longer unfortunately and I'd encourage you to shop around elsewhere for you car services if you want fair prices. Water pump and thermostat housing replaced on my car, I looked up the exact part numbers of these parts online and over 100% markups on the prices of the parts. I called to ask about it and they just tell me they have no control of the prices in the system. Bad business so I'll be taking my business elsewhere. Encourage you to ask about parts prices here and due your diligence before accepting their egregious price markups. read more

Service amazing the quality great and I enjoy bringing my car here. Any issues I have the staff always lets me drop off my car.

I needed my tires rotated and an alignment. I decided to wait for my vehicle while the work was done. I was happy to see Lela Gomez, the Service Manager, when I walked in the door. She is the hardest working employee I have ever experienced at this location. I have observed her multiple times, and after this visit, just felt I needed to give her a shout out for being an EXCEPTIONAL EMPLOYEE. She is courteous to all (even on the phone), A WEALTH OF KNOWLEDGE, does an EXCELLENT job of keeping you informed on the progress of the work, juggles MANY customers and tasks at once, and does her job in such an OUTSTANDING way that I have never witnessed before. She is the heart of the smooth operation at this location. If it were up to me, she'd get a HUGE RAISE!! I will continue to patronize this location as long as Lela Gomez is the service manager! read more

DO NOT BRING YOUR CAR HERE. How are they still in business with such horrible service. These people are unprofessional and will leave your car worse than how you brought it. Our appointment was at 3 but they waited until the end of day to tell us they wouldn't be able to patch the tire around 5:30. If they would have told us sooner, we would have taken it somewhere else but im sure this is part of their scam to force people into not having another choice but go with them. They wouldn't change one tire for us because they wanted us to buy all 4 tires when we only needed one replaced. We showed up to pick up our car and the tire was completely flat which was not the condition we brought it in. I am sure they did it on purpose so that we would give them our business. read more

I called this company requesting some assistance and the person who answered my call was rude and sarcastic in my time of need. With that being said i wouldn't give this place my business if it was the last tire shop within 50 miles. read more

My girlfriend got a nail in her tire which is what prompted us to go to Dublin Wheel Works. She went in with the intentions of just having the tire patched, unfortunately she had some "cracking" according to the representative on the side of the tire and they said they would not repair it. I found that odd as the tires are only 3 years old and her car gets to sleep in the garage, not to mention I have never seen cracking on any of the tires. They definitely got her on the up-sale of the tire as she paid $400 FOR ONE (that is a story for a different day as I am still upset about this.) She was asked to leave her vehicle there overnight so they could have the tire replaced. She picked up her Rav 4 are started to drive home. No more than 10 minutes removed from the store, she calls me on the verge of tears saying that the car is making weird loud clunking noises and asks for help. After I arrive, she is MISSING not 1 but 2 lug nuts!! NOT GOOD!! I checked the remaining 8 lug nuts that were still on the car; 2 more of the lugs were LOOSE! A very clear indication that 4 out of the 10 lug nuts were not tightened to spec (as 2 are missing and 2 could be turned with my fingers). I am extremely upset about this situation as it shows a clear negligence on the part of ALL representatives who put hands on her car. I hope this experience saves others from what could have been an absolute disaster! More importantly, I hope this prompts Wheel Works to push their employees to do the job CORRECTLY and double check their work. Severely disappointed :( read more

Worst service ever, I brought my car in today at 8:00am, I had no appointment but I did ask can you service it. They over committed, they could have told me no and I would have made an appointment for another day. Wasted my entire morning at a place waiting on my car. Called them around 1:00pm to ask them about it and their answer was, next in line. Told them I had to pick up my kids at 3:00pm so I needed to get my car at 2:30pm, they said no worries we will have it ready. Showed up at 2:30pm and my car was bot ready. They could have told me they were completely booked and not taken my car, I hang out for 6.5 hours, wasted. read more

This place is racist, from The moment we pulled in from Hitting a pothole on the freeway I called prior to driving in with hazards on, he was smiling walking out making a mockery of us needing a very common tire that he was allegedly out of and then all Of a sudden had ONE priced at 298?! When big I tired and americas tire had multiple options, we then asked how much to change the tire and he laughed at us and said he couldn't as he sipped his coffee. I know his employees like he's racist. Anyways thanks to big o tires for getting us TWO new tires for 270 ! read more

Good car service in Dublin . Shane was the person who attended to me he was very helpful he checked my car to what I asked for he was very patient and polite . I recommend this place if you need to get something checked fast but call ahead . My first experience was a good one at wheel works . read more

Car had a blow out next to Ashley Home - was around 530pm. By the time I got to arranging a tow it was 550. Called Wheel Works (less than a block away) - no answer. Figured I'd go over. One guy in reception ignoring the phone. Asked if they have a drop box as my car wont get here until after 6. "No we dont" - clear answer. No desire to get this business from me and I'm on your doorstop. Called America's Tire and although they also close at 6, Morgan over there told me to try to get there asap so they can help. Needless to say, car was towed to America's Tire @6450 Dublin Blvd and they totally took care of me - 4 new tires fitted and done the next day. Thanks to the reception guy - totally pointed me in the right direction. read more

Run from this place. Made an appointment for 1pm several days ago online. 1:50pm rolls around, my car is still waiting to be serviced. Asked to use the restroom. Was told to use the restaurant next door. My last straw was hearing the receptionist calm someone down who was extremely upset about their service provided. That was my sign to leave. Never coming back. read more

Great experience. One wheel wheel of my 15 yr old car had bad studs that got destroyed when I was doing some hobby work on the brakes. Got the car towed to the location with the wheel hanging on by one nut! Someone less scrupulous could have easily taken advantage of the situation by changing unnecessary parts (like the hub), etc. But these guys replaced all the studs over the weekend, charged the bare minimum necessary to get the job done and were a pleasure to deal with. The only time I went to the shop was to pick the car up. Vastly exceeded by expectations, hence giving them a great review. read more

Dear Management, You took my car in Saturday and your lift broke with my car 15 feet in the air. No one came out until Monday and you didn't get it repaired until Tuesday. You essentially held my car hostage IN THE AIR for 4 days. No one appeared to do anything and I was NOT getting updates until I called HQ. Service Rep was distant and unconcerned with the situation. Your people took my car without ensuring the parts were all there. This is what held up the job to begin with. People- I would suggest running, not walking away from thier awful awful service. Oh yea and I wasn't even offered the $100 off work over $500 weekend special UNTIL I asked for it. Never again. read more