Let me preface by saying I'm a Pep Boys customer. I called them to get quotes on tires I couldn't find on the website. I had to have somebody call me back. They never did. I called back. Nothing. The next day. Still nothing. I called America's Tire this morning, and the 800# operator started this great experience. She was helpful, friendly, and made me a same day (actually about a 45 min) appointment. I got a text confirmation, and then a text with a request for confirmation that I was on my way. Cool. I get to the place, and as I'm walking in, here some Tyler to greet me. I wasn't sure if I was supposed to be the recipient of this kind of service. But, he was looking at me the entire way and said he wanted to make sure I was taken care of. Sweet. He explained the tires, service, and here I am sitting in the lobby waiting for my tires. It's just some tires, but the whole experience from start to soon to be finish was smooth, quick, and efficient. Most importantly, it was appreciated. read more

America's Tire - Tires Near Me - San Ramon, California

My Spare Almost Fell Off On The Freeway! I've always had great experiences with America's Tire, but that changed recently. I went in and purchased four new tires for my SUV, and upon leaving I found that my tire sensors weren't operating correctly. They said that would clear itself out, probably within the next hour or so. It hasn't and now been a couple weeks. In that time I've also started to hear a rattling in the back of my truck like my spare tire is loose. Never have had that happen in 35 plus years on the road. Upon Investigation, I found they had rotated the tire, but never tightened the lug nuts on the spare tire. One of the lug nuts had already worked its way off, and was gone, and the other two were hanging on by a couple of threads. This is really inexcusable on their part. This is a simple checklist process thing. Guess I need to check the wheels on all four corners too. You sell tires. If one thing must be drilled into these people it's the criticality of tightening form the lug nuts!!! Being fast is great for sales, but it also has liabilities. Please double check the work on your own vehicles whenever worked on. read more

After dealing with a slow leak in my front passenger tire all week and constantly stopping to pump air, I was honestly hesitant to step into another tire shop. My last experience with Discount Tire in Alameda was a total fiasco, so my expectations were low. A coworker in San Ramon recommended America's Tire, and I'm glad I listened. From the moment I walked in, the experience felt different. I was helped by Morgan, who was professional, calm, and refreshingly honest. He took care of the patch quickly and didn't try to upsell or pressure me at all. When we talked about tires, he provided a quote but made it very clear there was no obligation. He even said if I found a cheaper option elsewhere, to bring it in and they'd see what they could do. That kind of transparency is rare. The whole process was seamless and painless, especially compared to what I dealt with in Alameda. If you're coming to America's Tire in San Ramon, ask for Morgan. He's the real deal and delivers excellent service. read more

I went in for a tire rotation. Jake the Manager inspected tires and told me the tires were in terrible condition and not to drive on the Freeway because of their condition. I took the car to another shop in Danville. I was told by that shop that the tires (all 4) were in good condition and I should get at least another 3,000 miles fr them. Guess Jake needed a sale for the day and saw an old lady who he could cheat and lie to. Stay away from this America's Tire. read more

American Tires truly has the best customer service. Tyler helped us and he was extremely knowledgeable, patient, and professional. He took the time to walk me through every step of the process and made sure all of my questions were fully answered, which I really appreciated. The service was also very efficient my wait time was only about 30 minutes, which is impressive. Overall, the experience was smooth, stress-free, and exceeded expectations. Highly recommend American Tires, especially if you get the chance to work with Tyler! They're also able to match Costco prices too!! It's a great value overall. read more

Shout out to everyone at Americas Tire in San Ramon! Went in today to get a wheel balance for 2 wheels and Michael immediately went into action and took care of it right away for me without an appointment on the spot, even though many cars were there for appointments. Always treatment me like VIP in the store. I've been a customer for over 15 years now. You will get superb service each time you come here. I have never been disappointed. They will take care of you. Keep up with the excellent service! Thank you! read more

I want to thank everyone that helped me at Americans Tire today. I had a spare tire on my SUV and my regular tire in the back. They got me in and out of there within the hour fixed my tire didn't try to upsell me to put new tires on. I knew my vehicle did not need them yet. I did appreciate that. They did notice my rear window wiper needed to be replaced and I haven't been able to find that size anywhere. They had it in stock and were able to install it. I was blown away by the service and the value of the service and the price that they did all this for, great job guys. I don't live near this location, but I will go out of my way to bring my vehicles to this location. My SUV rides so smoothly now. read more

I visited this location for an air pressure check. The process was quick and the employee was very friendly. The place is small and sometimes can be difficult to find a parking space. read more

I feel like I've left rave reviews for Americas Tire in the past but today was another example why this place is just awesome for tire maintenance and repairs! I was pressed for time this morning and I didn't get a chance to thank Jake because I had to rush out of there as soon as the car was ready, but huge shoutout to JAKE! They had a busy morning in San Ramon and I needed to get to work for a very important meeting, but Jake got on it and was able to get it done quickly. Thank you Jake and team - you guys are the best! read more

If I can give 10 STARS?!?! No Hesitation! First off, I can't speak for everyone, but the quality and customer service at this location made me a future customer! Brought my Cadillac Escalade in on a weekday with no pre-purchase or appointment and they were still able to slap some new shoes on my SUV on the same day! Huge thank you to Michael and Alex and the rest of the crew! Awesome job guys!!! read more

You need your tires changed? Make an appointment and you will be in and out within the hour....at least it was for me. Purchased my tires online at Americas Tires and they were shipped to this location. Arrived, tires changed within 30mins or so. Staff came to waiting area about 15 mins before completion to give me a heads up. read more

We have been going to America's tire for 25 years, I wanna say! We started off at the Dublin site and now we go to San Ramon. We ordered online for the first time and were served on time and we're out of there in an hour. Very polite customer service They did everything as we wanted and the tires we got I feel was a great value. Our family is a full supporter of America's tires... I love that their locations are all over the place so if you're on a trip and you have a tire issue, you can just swing in and get it dealt with. Anyway, value for the money is great. read more

Service was great! I had a flat and had to have my car towed here from the East Bay. Even though their appointments were all booked up, they took me in as a walk in. I thought I'd be there all day but they were able to fix my tire in about an hour. Everyone was super friendly and helpful. They had even ordered a tire for delivery that day just in case they weren't able to fix it. I also highly recommend purchasing the warranty certificates for the tires. I didn't have to pay anything to get it fixed! read more

I had an absolutely amazing experience at America's Tire thanks to Tyler. Even though the store was busy, he helped me quickly and efficiently without ever making me feel rushed. He was incredibly attentive, patient, and genuinely cared about making sure everything was taken care of properly. This was hands-down the best service I've ever had at a tire shop. Tyler went above and beyond, and it really shows. I would 100% recommend this location and specifically ask for him if you can. Exceptional customer service all around! read more

I stopped by America's Tire on San Ramon Blvd because I had a flat tire. The gentleman who helped me took a look at my tires and told me I needed to replace all four. I explained that I only wanted to fix the one tire that had the issue, but he said he couldn't touch it unless they replaced all four tires. That didn't feel right to me, so I told him I wanted a second opinion and went to Costco. They checked my car, found the nail, removed it, and patched the tire for $15. They had no problem fixing just the one tire, and everything has been fine since. This was my first bad experience with this location. I've usually found America's Tire to be honest and straightforward, which is why this visit was disappointing. I left feeli read more

Hello, I wanted to leave a review for Tyler C sales person very professional very handy. He got on the point right away and took us right in and fixed our flat tire. Thank you again for Tyler .C and then tire America's tire company. I will be doing business again with you guys. Happy holidays read more

Amazing customer service from Cory. My car tire got repaired when everyone else wanted to replace it. Cory educated me through various options on tire care and took care of the nail in tire in less than an hr. I would come back any day for my tire needs read more

Highly recommend. Honest business who will take a walk in and do their best to help you . They even fixed my tire for free instead of trying to sell me a new tire . Please use them . We need more of these kind of honest businesses around read more

I have been to this location several times. The staff are courteous, polite and respectful. They explain everything and keep you posted through the service. Their work has been impeccable and they have been extremely careful with my cars. Huge window in the waiting area for you to see them work. I highly recommend these guys. read more

Always appreciate the service at this location. Had planned for flat repair and rotation. The service advisor took care of tire and recommended hold on rotation service. read more

I don't usually leave reviews, but this experience definitely deserves one! A huge shoutout to Jack and Michael for their outstanding customer service. They went above and beyond to help me get a discount on four brand new tires and as a mom of four, that support means so much. I truly appreciate their kindness and the difference they made for me! read more

Avoid Costco Tire. Check out America's Tire instead! We heard rave reviews from a family friend about America's Tire and they were spot on! We're new to getting our tires serviced here, and from the first call with Michael, who was patient and provided excellent information over the phone, to our shop visit with Tyler C., these guys were amazing! Tyler C. was super thorough in checking out our tires and explained everything in detail. He was really knowledgeable and patient with us, and you can tell he is passionate about his job. Thank you so much! read more

Mostly great experience. I had made an appointment but when I arrived there was no dedicated person or line dealing with that. Had to stand in line with other walk-ins until it was my turn. Rep said my 4 tires would be installed in 45 minutes, by 3:00 pm, so I went for a walk. When I arrived back at 3, I was told they needed to know if I wanted white or black side facing out. They hadn't even started yet. Tires were finally done in another 20 minutes. Unlike many other tire stores there was no envelope with with tire warranty info and other details. I was handed a long grocery store style paper receipt. Everyone was polite, helpful and efficient. Restroom was clean. Sufficient parking when I arrived. Bought the tires from the web page. Good choices and excellent price. 4 1/2 stars. read more

Unfortunately had to be here twice in the past month for flat tires. Everything was done very quickly, which was a genuine shock for anything car related. I was anticipating not getting the car back for a few hours, but it was done before I could even take a stroll around the block. The first time I went I didn't get the extra warranty, but the second time I did, just because I had 2 flats in a month. They have a wide variety of tires and are very friendly and helpful. Cost is about the same as costco, but with none of the wait. Very worthwhile place. read more

Cory answered the phone, knowledgeable, professional and helpful. Didn't have the tires in stock but steered me to the store that had them, Dublin. Got me in and out in about an hour. Great experience after the headache that was americas tires in Walnut Creek. Will be skipping w.c. Location in the future. read more

Amazing store with honest employees. I went in to have some rim damage looked at and some wear on the side wall from hitting a curb too hard like an idiot. The employee told me that the tires were fine and to replace the rims once I needed new tires in the future. My dad later confirmed this. I appreciate the honesty, a lot of places would have said I needed new tires and rims ASAP. Will be back when my tires start to wear down. Customer for life! read more

Just want to call out Jake as the all star front of house at this establishment - took the time to discuss all tire options with us and helped make our final decision . He handled everything start to finish extremely professionally. 5 Star ! plus. read more

Slower than molasses going uphill in the snow. They are obviously very understaffed. Waited 15 minutes and they hadn't gotten even 1 person through the checkin line. If you have to go to an americas tire might want to go to one that actually has a sense of urgency instead of just getting through their day as slowly as humanly possible. read more

This location no longer has any floor mounted car lifts and all cars are jacked up manually with four separate moveable floor jacks for each car instead of a conventional lift. I've been told this is apparently because of the amounts of Teslas they work on daily. So if you're not a Tesla owner, be aware your car is balancing on four movable independent floor jacks when they're working on it. Not something I would want if a conventional and safe car lift structure is available at other tire businesses to drive your car onto. read more

My appointment for a simple tire rotation was exactly one hour ago and my car hasn't even been brought in yet. I asked about it and was first told for some reason I was checked in as not having an appointment, but would be going in next. Then I was told it was checked in as an appointment, but there were still two appointments ahead of me. How can that be if at the time it was 45 mins past my appointment time? Either I'm being lied to or their appointment system is very flawed. I've been in and out quicker without an appointment in the past. Very frustrated and disappointed, and nobody really seems to care at all. *addendum, originally I gave 2 stars, because at least the service they offer is great, but I since added a star as the two young gentlemen who actually worked on my car were so kind, efficient, and apologetic. Unlike the gentleman at the desk who didn't seem at all concerned. read more

I've been here couple of times without an appointment when I need one of my tires patched up. So far the most I've waited without an appointment is about 45 min which isn't bad at all. I'm currently waiting for wheels that I ordered that are on backorder and should arrive the second or third week of January. Amazing service at America's Tire. read more

They did a good job here, mounting tires on the wheels I brought in. I was a bit unsure whether there would be any problems with the wheels I bought from the Facebook marketplace but they put them on without any problems and took the old tires and gave me back my original rims in the same spot I had the new wheels. I will ding them one star for being really slow though. I don't get the feeling the place is running at peak efficiency, it seems to take longer here than what I would image if you have appointment scheduling. Maybe they should book less appointments if they regularly seem to be falling behind on their work speed. read more

Talk about customer service. I've not done business here prior. Had tire road damage from metal object on a brand new truck. Dropped the wheel off while my wife was shopping at nearby Costco. Less than 30 minutes later the shop tells me the wheel is ready. The service rep Michael couldn't have been more pleasant. Thx AT for the love - guaranteed when I'm upgrading the tires it will be at AT. Thx Michael and your efficient crew! read more

Had a bad experience trying to get someone on the phone. They also messed up my order 2 times, but the manager in the end was kind enough to take care of me and schedule my vehicle first thing the next day and ensured my vehicles were taken care of as a priority. read more

My wife needed new tires all around. The manager who I have seen forever made a recommendation and so there it went! She got new Michelin tires! The Michelin tires are rated highly so no problem. Wait for an hour or so since I came early and just chilled in their waiting area reading emails and catching up with friends from afar. Once the tires were done, I checked them and as per usual the quality of work and tires look phenomenal. Price was what I expected and plus I do not care since, I ride motorcycle and know the importance of good tires and not average. Great job to this team here. I have been going here for years and they never disappoint at all. Fast, courteous and knowledgeable...What more can you ask for when you are getting tires that are the only things that separate you from the road or ditch? read more

America's Tire - Tires Near Me - San Ramon, California

Just had 2 of my cars done. Overall, good service but I do feel the communication could have been better. We had to order 2 of the tires from another state and they were supposed to be at this store in a few days. It took a month, and nobody called me when they did show up. read more

A week ago I made an appointment for Tuesday 11:00am. I arrived at 10:40am and there was a pretty long line. As I was waiting I am listen to each of the customers and being observant. I finally get checked in by 10:58am and I sit and listen to those that were behind me. The guy in front of me had a 10:30am appointment but was late but was taken care of almost instantly. As his car is being worked on, two other cars go in and one in particular I noticed because it was one of the guys that was behind me that stated he didn't have an appointment. I continue to wait and finally by 11:45am my truck is brought in for service. By that point, the non appointment guy that was behind me was already done. I saw the service manager Zach and I asked him if they prioritized non appointments over appointments. He said appointments are prioritized and I asked why mine was delayed. I specifically brought up the non appointment guy and he made an excuse/lie that he had an appointment and that they were playing catchup. I don't understand how he can have an appointment before or after my selected time and get serviced before me while I was on time. My second issue was that the tire torque sequence was not correct and the handling of the gun and socket could lead to damaged wheels. The employee putting the wheel back on was not doing the appropriate star pattern. As he moved from lug to lug, he would slide/ride the socket against the rim which could cause scratches. As he finished torquing all lug nuts, he then went in a clockwise direction. I had higher expectations from this store and being lied to and then having to be in the store for 1.5hrs was not a great experience at all. read more

Excellent service, with really good people working here. Big thank you to Corey for being a good human and helping us out! Will definitely be back. read more

I had a scheduled appointment as I had a screw in my tire causing a slow leak. They got me in and out in less than 30 minutes and there was no cost! (The tire is OEM and not one I bought from them). This type of service is why I take all my cars here for tire maintenance. I've also purchased their warranty when I've bought tires and it's paid off because the roads around here have so much debris and I was able to get my tire replaced when I punctured a sidewall that could not be patched. Great service is why I'll keep coming back! read more

Four years later, and I'm back for another set of Michelins for my BMW. Once again, a stellar experience. I was offered a firm appointment within 24 hours. I checked in for the install and was back on the road within 1 hour. No upsells, no attempts to sell services I don't need, no nonsense. Compared to Costco, which won't schedule until the tires arrive at the warehouse (could be 1-5 days) and then is scheduling two weeks out. I love that they sell a wide range of tires (unlike Costco). read more