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    Costco Tire Center

    2.6 (65 reviews)
    Open 9:00 am - 8:30 pm
    Updated 1 month ago

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    Bent key on the left with cracked plastic housing. Repaired key on the right.

    I brought my minivan into this shop to have new tires put on. The installation went fine and they finished early, but they bent my key while they had it. When I brought that to the attention of the guys at the front desk, they insisted they did not bend my key and the supervisor was very defensive. I am 100% sure the key was not bent when I gave it to them. I got the key repaired for $57.16 and sent pictures and the bill to the manager. I will be interested to see how they respond and will post an update. Update on Jan. 13, 2024: I received a Costco credit from the tire center. Since they made it right, I will upgrade my score.

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    4 months ago

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    7 months ago

    Did two cars at the same time. Great mounting and better yet, well balanced tires!!! Good price as well.

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    Page 1 of 2

    Ask the Community - Costco Tire Center

    Review Highlights - Costco Tire Center

    My Mercedes had a vibration in the tire assemblies.

    Mentioned in 2 reviews

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    America's Tire

    America's Tire

    (638 reviews)

    Let me preface by saying I'm a Pep Boys customer. I called them to get quotes on tires I couldn't…read morefind on the website. I had to have somebody call me back. They never did. I called back. Nothing. The next day. Still nothing. I called America's Tire this morning, and the 800# operator started this great experience. She was helpful, friendly, and made me a same day (actually about a 45 min) appointment. I got a text confirmation, and then a text with a request for confirmation that I was on my way. Cool. I get to the place, and as I'm walking in, here some Tyler to greet me. I wasn't sure if I was supposed to be the recipient of this kind of service. But, he was looking at me the entire way and said he wanted to make sure I was taken care of. Sweet. He explained the tires, service, and here I am sitting in the lobby waiting for my tires. It's just some tires, but the whole experience from start to soon to be finish was smooth, quick, and efficient. Most importantly, it was appreciated.

    My Spare Almost Fell Off On The Freeway! I've always had…read moregreat experiences with America's Tire, but that changed recently. I went in and purchased four new tires for my SUV, and upon leaving I found that my tire sensors weren't operating correctly. They said that would clear itself out, probably within the next hour or so. It hasn't and now been a couple weeks. In that time I've also started to hear a rattling in the back of my truck like my spare tire is loose. Never have had that happen in 35 plus years on the road. Upon Investigation, I found they had rotated the tire, but never tightened the lug nuts on the spare tire. One of the lug nuts had already worked its way off, and was gone, and the other two were hanging on by a couple of threads. This is really inexcusable on their part. This is a simple checklist process thing. Guess I need to check the wheels on all four corners too. You sell tires. If one thing must be drilled into these people it's the criticality of tightening form the lug nuts!!! Being fast is great for sales, but it also has liabilities. Please double check the work on your own vehicles whenever worked on.

    Wheel Works

    Wheel Works

    (228 reviews)

    I came in because my brakes were squealing and had already been told by another mechanic that all…read morefour brakes and rotors needed to be replaced. I spoke with Steve at Wheel Works, and he was honest, straightforward, and reassuring. He explained that the noise was cosmetic, that the brakes and rotors were still in good shape, and replacement wasn't actually necessary. That level of integrity is rare in this industry. Steve still offered a fair price in case we wanted to do the replacement anyway, but never pressured us. I truly respect his honesty and professionalism. If you go to Wheel Works, ask for Steve--you'll be in good hands.

    1 Star - Very Poor Service & Unprofessional Behavior…read more I had a very bad experience at Wheels Workshop. I went there only to fix a flat tire, which should be a simple and quick job. Unfortunately, it took them over five hours to fix just one tire. What made the situation worse was that no one called me back to inform me that the car was ready. I had to call them myself twice. On the first call, I did not receive any proper response. On the second call, they simply apologized and mentioned something unrelated, which did not solve the issue. Because of their delay and lack of communication, my son could not go to work and lost money that day. This kind of service is unacceptable, especially from a shop that claims to be a high-profile and professional wheels workshop. I expect basic communication, respect for customers' time, and timely service. Unfortunately, none of that was provided. I would not recommend this place and suggest others be very careful before trusting them with their vehicle.

    Danville Auto Center

    Danville Auto Center

    (67 reviews)

    I had an outstanding service and experience at Danville Auto Center. Oscar is the reason I came…read morehere, I actually followed him from another location because I trust his work and his integrity. They diagnosed my 21 year old Toyota Camry with over 300,000 miles and provided a complete, detailed list of everything that needed attention. What I appreciated most was that Oscar took the time to narrow it down to what was truly necessary to make the car safe, as if it were his own vehicle. No pressure, no upselling, just honest guidance. The estimate was clear and detailed, and the pricing was very competitive. The customer service was exceptional from start to finish. More than anything, DAC earned my trust, which is rare in this industry.... Why I follow Oscar!!! If you're looking for transparency, fair pricing, and people who genuinely care, this is the place to go. THANK YOU Oscar and team!!!

    AVOID DANVILLE AUTO CENTER AT ALL COSTS…read more I don't usually leave reviews, but what happened here was so outrageous that people deserve to know. My girlfriend brought her car here after it died while parking. She told them up front it was likely the battery (which they had just replaced), the alternator, or a loose wire. Pretty straightforward, right? Wrong. From there, it was a nightmare: * They refused to return her calls. She was the actual owner of the car, yet they completely ignored her and would only speak to me. * They dragged the repair out over three full days while dodging updates. * When they finally claimed it was just a loose wire, they quoted us over $500, apparently because they charge $250/hr just to "diagnose." * When we picked the car up, the passenger side window no longer worked, even though it was fine before. And the worst part? When we confronted Shawn (the owner) about all of this, he laughed in our faces, interrupted us, and treated us like we were the problem. When my girlfriend left, they actually called her a "f**ing b****." I confronted Shawn, and he admitted it--but said he was talking about her and not me. As if that somehow makes it okay. This wasn't just bad service. This was open disrespect. The way they dismissed and insulted my girlfriend made it clear they were trying to take advantage of her because she's a woman. If you value your money, your car, or even just basic human decency, stay far, far away from Danville Auto Center.

    Big O Tires - Big O Tires. Total Auto Care.

    Big O Tires

    (283 reviews)

    I made a visit today for an oil change and vehicle inspection. My husband usually takes care of the…read morecar maintenance so I wasn't familiar with what's needed. Joe was very friendly and professional, and made the process very simple and answered all my questions. He told me the vehicle will be done in about 90 minutes, which was accurate. I made a walk over to Costco to pick up a few things while I waited. When I returned, he showed me my cabin filter, which was filled with leaves and debris, and suggested replacing it. It only took an additional few minutes then I was on my way. Thank you so much for all your help today Joe, I would feel comfortable to return again.

    I came here for an oil change about 6 months ago. The experience itself was actually very positive;…read moreI didn't have an appointment but came in anyway and was told it would take 4 hours, but it ended up taking only 1.5. The person assisting me was extremely courteous and professional, and I walked out very happy. Fast forward to last weekend, and I got an alert on my dashboard that said that I needed to add a quart of oil asap. After doing so, I took it to my trusted mechanic of over 10 years who inspected it and said that the o-ring wasn't replaced at the time of oil change which resulted in a slow leak. He explained that it is standard protocol to replace it, and the ring itself costs only 10 cents. Perhaps the person who did the oil change at Big O Tires got distracted or something, since I would think that doing this over and over again would feel like second nature. But in any case, I'm very disappointed. I hope they become more mindful about not skipping this step.

    AutoTECH San Ramon

    AutoTECH San Ramon

    (343 reviews)

    Incredibly responsive, honest, transparent, and trustworthy people and service!…read more Whether it's for an oil change or a major service, the team here gets the job done with speed, efficiency, and high quality. They also call promptly to provide updates and are up front about their recommendations. I just had my 90k service completed and they provided a clear breakdown of what's highly recommended to fix and why vs. others that need monitoring. Love that they sent the report via text so I could take some time to review and discuss with my husband. I also think the price is fair (checked with AI and it always fits the range for the service). Special thanks to Scott for staying late so I could pick my car up before the weekend! Appreciate you!! Highly recommend. P.S. location is so convenient, too. Got a car wash right next door (excellent btw), a tire shop on the other side (for those darn nails), and Costco gas down the street!

    I highly recommend AutoTech in San Ramon for anyone looking for car repair. Lauren answered my call…read morewhen I reached out and kindly offered to take a look at my car first to estimate the diagnostic cost. They scanned my 2010 Prius car at no charge and identified the issues. There would only be a fee if further diagnosis or repairs were needed. The initial scan was very helpful and allowed me to contact the battery company for my Prius battery pack, which is still under warranty. AutoTech is a great place to get an estimate, and Lauren is very responsive. I had a very positive experience and would definitely recommend this shop as an alternative to dealership service.

    JJ Mobile Service

    JJ Mobile Service

    (126 reviews)

    I called on Friday morning, and determined we needed to install a new tire vs a tire repair. I was…read moreable to get a matching tire, so we set up an appointment for the following morning at 10am. He showed up a few minutes early, and he got to work. He replaced the tire and checked the air the remainder of the tires within an hour. I'll absolutely will use him next time I need mobile tire repair. I'm glad this service exists, and I don't worry about towing my car to a repair shop.

    Big shout out to JJ!!…read more I had a screw lodged in my tire and sidewall damage. Highlights: * Able to request a quote on your mobile device. * Very responsive. I was messaging late at night, not expecting a response, but just working to get something in place for the next day. * Communicative through text re: eta, etc. * Replaced the tire in under 30 min. while I was in my office working. * Very reasonable price out the door (checked online for price range of this tire). * Professional throughout. I'm a woman and I do ask questions, just to be better informed. No eye rolling when I asked him questions. He provided me with product information, showed me his tools, seemed knowledgeable. Was able to get me a new tire of the same brand and size, just a slightly different all season model. Told me the tire pressure warning would go off after I drive the car. * Square pay for convenient and secure payment. Highly recommend JJ for prompt, reliable, and professional service at a competitive rate!!

    Costco Tire Center - tires - Updated May 2026

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