This review is to compliment for this tire-shop's honesty and professionalism. I came into this tire shop frustrated by the poor service of Midas tire-shop in Dublin. This tire shop solved my issue in 15 minutes when Midas spent 2 hours just to say they can't do anything. Nathan (or Jonathan) gave me a transparent opinion on the tire condition when he could have easily taken advantage of the situation. He also provided informative tips to check if the tire is deflating or not. He was being a true professional that deeply cares about his customer. read more

I am wowed by how well I was treated when I found myself with a flat tire in my year-old car! I was attended to immediately, and within a half hour, the tire was patched and I was able to be on my way. I had never been to Tire Choice and was afraid I'd have to buy at least 1 brand new tire. Instead, Jayden reassured me that my tire was fully repaired and safe, for only $40! What great service only costs $40 these days?! Plus, I was so impressed by Jayden's kindness, attention to my concerns, professionalism, and clear explanations. What started out as a very concerning situation was easily solved, thanks to Jayden's honesty and an honest company that didn't gouge me when I was in distress. Thank you so much. read more

Their stated business hours: 7AM but no one shows up until 7:30 AM. I ended up going back to them twice after the service after the initial repair for follow ups. I got a call before the service is complete asking for to pay for the bill before the service is complete. On the repair itself, they tacked on 2 additional services which wasn't discussed when I gave the verbal approval for the service. My bad for not asking for itemized list before the approval. read more

I didn't end up getting service here. The lady who took my information was rude and wouldn't tell me how long I would have to wait. She kept repeating "once i take the vehicle in it's going to take an hour" in a very condescending voice. She wouldn't engage or tell me how long the wait was. Finally when I said I couldn't wait - instead of letting it be - she ripped the paper in front of me in a hissy fit. The guy who was helping the other party seemed to be patient - and she was ordering him to take their ID to get their information. I wish he had helped me instead of this rude lady. Basic customer service is lacking. read more

I had a screw in my tire and air was leaking out pretty fast. Tire Choice was the only place still open on a Sunday. I called them to ask if they would take a look at my tire without an appointment and Greg said to just come on over. Greg was able to patch and repair my tire in an hour and it was free! I really appreciate their professionalism, quality service and repair work. I am a very happy customer and will definitely be coming back for any of my car needs. read more

They damaged my tire (~$500 damage). They don't talk to me. Support line doesn't pick up the phone. The didn't offer any compensation of course, just told me that it happens. It's insane! Update: Later found out that one more tire was damaged (~$1200 damage total) The shop manager denies everything of course so insurance won't pay. If you happened to have a decent car or decent tires avoid this place! read more

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Came here for the first time. Job was to replace my LR tires with a brand new ones, I bought on Amazon. Basically a mounting job. Before stopping by, I went to BigO tires across the street and the rep there(Chad) told me to get the wheel locks! I was scratching my head, jf I ever had one. And that dude was very confident too!!! Then I came out scratching my head and to be sure googled just incase if my land rover needs one. It turns No. Then I came to this shop and asked this guy and he looked at wheels and said, they don't need one. He is working on them as I type. A difference between marketing vs real technicians. These guys earned my business...not just for now, but, in future too(i live 5min away from this shop) read more

Very good service call this morning considering its NYDay The technician was super helpful and matched price with a competitor too! In and out under 2 hours read more

Had a screw in my tire and I came in to get it fixed the team here is on top of it ! GREG was generous enough to help with the patching on the house!! highly recommend this friendly environment. read more

Tire Choice Auto Service Centers - Fast Service! - Tires Near Me - Pleasanton, California

So let me start of by saying I'm the chick that knows nothing about her car. That's my husband's job. My breaks started to go out on a Saturday and I called them on a Monday and was able to get in next day. Mike was amazing and didn't try to charge me for things I didn't need. And he didn't laugh at me (at least in front of me) when it was clear I had no idea what I was doing. I will be returning here for any future car needs!!!! read more

Wanted to leave a quick review for Nick and the crew at tire choice came in the day after Christmas needed to get back to Nevada, and they save the day and friendly and Timely manner. The place was clean. The price was right. Happy new year guys. read more

My 2011 Vw Jette had multiple problems and Evan and the staff showed a level of commitment to diagnosing and correcting everything. Another tire center was unable to identify the source of the problems but Tie Choice did not quit until I was 100% satisfied. My car runs like new and I highly recommend them. It's rare to find a business that is so diligent these days. My thanks to you! read more

Stay away from their lifetime tire warranty. Instead of patching a standard puncture on the tred they want to sell you new tires and will make excuses why u need new ones read more

Tire Choice Auto Service Centers - Tire puncture - Tires Near Me - Pleasanton, California

I have been using Tire Choice in Pleasanton for many years. They have been consistently great with our three vehicles. Their pricing is competitive, their timeliness to complete work is excellent, and they have fantastic customer service. This morning I called them because I had a flat tire. It was caused by a nail into the tread. I spoke to Aleese. She was friendly and accommodating. I was able to get my tire fixed within about an hour. Cristian did the work and I appreciate the fact that my vehicle was clean when I picked it up just as when I dropped it off. I highly recommend Tire Choice for your auto service needs. They are located at 3430 Stanley Blvd in Pleasanton. read more

I am going to HIGHLY RECOMMEND this Tire Choice to my friends and colleagues. Late this afternoon I dropped in for just an oil change and tire rotation. The experience was white glove and delivered beyond my expectations. The work was done by Sonny. This guy doesn't miss anything on the vehicle safety inspection. Sonny identified an on-site safety issue and completely explained the risks of not fixing immediately. Of course I was very happy to know about the issue and that it was competently repaired. I drive extensively with my 4 year old grand daughter. Thanks Sonny for keeping my precious granddaughter safe! read more

DISHONEST DEALER. Beware I had a screw in my tire and was told I needed two tires. OK. they replaced two the year before so I told them to go ahead. Then they call and tell me they don't have the same tires in stock but have comparable ones for $660.00 for two tires. I told them forget it I would take my car elsewhere. the girl puts me on hold and then says Oh we Do have your tires in stock quoting twice the amount I paid the year before for same tires. I told her forget it I was going to Severs & Sons ( An honest dealership ). she told me if I brought in their quote they would match it. REALLY. what happened to Inflation? Or was it GREED. thank you Severs & Sons for replacing my two tires for 315.00. read more

I came here today because I had a puncture in one of my tires from a nail. Brandon was very inventive, kind and was more then willing to take my vehicle right in. The lobby is spacious and welcoming. I will be coming here for my next set of tires. I really appreciate the professionalism, knowledge, and kindness that the staff show here. In terms of quality of service and prices it very reasonable compared to neighboring businesses. Thank you guys! read more

This is a long due recommendation review . Our Tesla had a flat and this was the closet one where we were able to pull up to. It was almost closing hours but the customer service top notch and they waited and fixed it for us so we could drive back home. They definitely had to wait after closing to help us Thank you for going above and beyond. read more

My tire was losing air and was at 10 PSI. I called these guys 30 mins before closing and they were so nice to let me bring it in and look at it right away. As soon as I go there BAM, the young gentlemen took a look, diagnosed the problem (screw in tire) and took the car in for a quick repair. The rest was history.... and that pesky little screw that found its way lodged into the center of my back left tire? Hasta la vista screw. Oh and Brandin is DA MAN!!!! Thats what I call customer service cuz! Thanks guys! Love, Ishmail P.S. they have a reasonably priced vending machine which works well and serves delicious and cold drinks (and accepts apple pay) - good night bastian read more

I needed two new tires on my front, and Lon got them in very quickly! Price was great, service even better. I would recommend this shop highly! Really appreciate them being open during this Covid-19 problem!! Thanks guys! read more

I guess by virtue of crossing the valley from the east side of Livermore to the center of Pleasanton, we'd be considered fans. And after the RyNck bailed out of Livermore and reverted to a Goodyear, we followed the name (and to a lesser extent, the manager Scott). We're consistently well-taken care of for the car's bi-annual visits (twice a year per car, without fail... but we also rack up a ton of miles between the commuter car and the wife's car that we sort of drive mercilessly -- though only 20K miles this year). read more

Tire Choice Auto Service Centers - Front counter - Tires Near Me - Pleasanton, California

Worst service ever.  I called to get a quote for tires and an alignment. I just got 2 from 2 other shops.  The guy here said I had to come down to the shop and kept quoting a starting at price.  I told him I just got 2 other quotes and that they just looked up my tire with no problem.  He then just hung up on me. Very rude and terrible service. This happened on 7/16/23 @ 2pm. read more

My 19 year old daughter just returned from her $37 oil change with hand prints all over the interior and exterior of her car. Completely unprofessional, don't waste your time or money here. Updated - received a phone call very shortly after this post and an apology along with an offer to clean the car. Car looks great, my daughter is happy and I feel like she got her money's worth at this point. I feel like they've earned a new rating and my business back as a customer. read more

I came in on a Friday afternoon 200 miles away from home my car was not running right checked everything out for me did an alignment and I was back home safe again. I think they fair caring and wish we had one in Hanford read more

I went to Tire Choice for a new set of tires on my RX450h. The OEM tires lasted 29K. Tire Choice said the would beat the Tire Rack/Deliver - install approach I was going to use, and they did by a little, so I said lets do it that way. But then they tried to upsell me with a tire warranty @$33/tire. The original guy I worked with (Evan) mis-represented what the warranty would pay for. I decided against the warranty. They tried to sell me a wheel alignment ($120). The car had been tracking perfectly and there was no unusual wear on the old tires, so I said no. When I drove away with the new tires, there was a major pull to the right. I drove 10 miles to confirm the pull and went back to Tire Choice to fix it. They said they would do a free wheel alignment check. They did and it showed a problem that would cause a pull to the right. I said fix it, and they did, for $110. The tires now track correctly. So, I wonder why this happened since there was no indication of a wheel alignment problem when I went in, but there was a major wheel alignment problem with the new tires when I came out. I suppose it is possible that the wheel alignment problem was there with the old tires but somehow never caused a pull to the right or showed any unusual wear, but in my mind that would be unlikely. They won't get anymore of my business. read more

I got a flat tire when I was in the bay area, and I just needed to replace my tire. I went to Big O Tires first and they didn't have the tire I wanted. Across the street, there was Rynch Tire & Auto Center. So I came here, the gentleman who approached me was very friendly and knowledgeable. He basically said he can get any tire that same day. It seemed like a good deal. So I basically dropped off my car, and he was able to get everything I needed by the end of the day. I felt like the price was reasonable, and I was surprised by the service. I feel like this place really steps it up a notch for quality service. read more

I wouldn't go to any other tire store from Now onwards! They are very helpful and honest people there! They fixed my flat tire in 5mins and didn't even charge for it! Who does that these days!!! read more

sorry I usually do not ever do a yelp. But I went to the shop because I had a flat tire and the girl at the front desk Alyssa Elisse was horrible,she was very condescending very rude. she act like she did not want to help me like I was wasting her time. I've been a retail for many many years and I'm a firm believer that takes a special kind of person to do retail customer service and she does not have it. You guys should really think on who you allowed to be at the front dealing with customers face-to-face. sincerely a customer who will not return. read more

Anytime I need to replace or repair a tire, I come here. I've been coming here for several years now. The employees are really nice and they have never tried to charge me more than a fair price for their services. Also, they work very fast & I've been able to walk in without appointments on weekdays. read more

There was a scheduling problem with getting my care services and Rynck went above and beyond to rectify the situation and I am very happy with there customer service. Would do business with them again read more

My son got a flat late on a Sunday afternoon, and had to drive back to SLO that night in time for his classes on Monday. Bruce was the only one who would take him, despite it being late on Sunday and he had 3 other cars still waiting, with only an hour to go before they closed. Luckily it was only a nail and they were able to fix it (instead of replace the tire), allowing my son to drive back to school on Sunday night. I appreciate it when businesses like this still value good customer service and goes above and beyond to serve their customers! I highly recommend Tire Choice on Stanley Blvd and will go back there for our future tire needs! read more

I have to say This guys saved me I had my baby son with me at my car My left light turn didn't work So I had to stop by on Sunday to fix it up before continue driving to LA , Lon and John came to my car fix it and didn't ask for money I'm surprised and so happy I met them Thanks guys read more

I urgently needed a tire repair from a screw embedded in the tread and causing a slow leak. This was the first place I called and they were able to schedule my repair that evening. The staff is courteous and completed the repair quickly at a reasonable price. read more

Just moved here to Pleasanton and I had a leak in one of my tires..Not only did they pull 2 nails and a screw out of the tire they totally gave me a great price...Customer forever, they do all types of service...Thank you Greg read more

BEST auto shop around! I came after work and very near closing time because I had a screw in my tire and wouldn't have time the next 2 days to get it fixed and the woman who helped me in the front was able to get my car in within five minutes of being there (thank you!) and the man who fixed my tire was wonderful. Not only that but after I drove away I realized I had lost a letter I had in my purse and so drove back and I pulled in as the man who fixed my tire was leaving and he got out of his truck ready to help me look around in the parking lot with a flashlight (I ended up finding the letter at my stop before). GREAT customer service all around. I will definitely be coming back. Thank you to all the helpful and friendly employees read more

Very good service and efficient. Robert Kline is pretty nice guy. I went there two times for the tire service. I called first to ask their availability around 3:30 pm. They announced me to be there early because they will close at 5:00 pm. So I got there at 4:05 pm. And my flat tire is done by the time they close and the service was pretty good deal. Thumbs up read more

I typically don't review anything I can't eat, however felt I had share how amazing the service at this shop is. I got a flat around 3pm and started calling every shop in town to see if they could patch my tire (since no one carries them in their stores). Call after call everyone told me they stopped taking cars for the day and I would have to wait until Monday. Finally I called Rynch and spoke to Robert who told me he could take a look at it. Thank freaking god! I showed up and spoke to another gentleman who told me it might take around 2 hours. However Robert came out of the back, looked at it himself and told me he can take care of it in 45min! Here's to Robert for providing one of the best experiences I've had. GIVE THAT MAN A PROMOTION read more

It's the 4th of July and I couldn't get anyone to repair a tire for my wife's car. Most tire places were closed. I happened to drive by Tire Choice and they were opened with just Aleese working. She was super nice and instead of telling me I had to buy new tires she patched the tire same day and didn't charge me a thing. Very ethical and great customer service. She definitely earned my business when it comes time to buy new tires for my wife's car. Thank you! read more

customer service: id give a solid 0 manager is just as bad he's like a - 0. report manager if hes being rude to women. this is a thing with him and hes highly inappropriate be careful. tire quality: 1 - there's tires on the car now that's about it. please don't waste your money or time. you have been warned go else whereee! TRACY CA read more

Love this place. We've gotten tires for both of our cars here, brakes, rack and pinion, oil changes, you name it, and we've been extremely satisfied with everything. Their customer service is great, everyone in the shop is super friendly, especially Lon, and they always do their best to accommodate our schedules. They're happy to explain everything they're going to do and everything they've done, and they don't try to get you to pay for work you don't need. These guys are honest and do great work. We will continue to bring our vehicles here for anything they need. read more