1. Tire Choice Auto Service Centers

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Pleasanton, CA

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Tire Choice Auto Service Centers

3.8 (176 reviews)
Closed • 7:30 am - 7:00 pm

Services - Tire Choice Auto Service Centers

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

Tire Choice Auto Service Centers Photos

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Recommended Reviews - Tire Choice Auto Service Centers

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Tire damage

They damaged my tire (~$500 damage). They don't talk to me. Support line doesn't pick up the phone. The didn't offer any compensation of course, just told me that it happens. It's insane! Update: Later found out that one more tire was damaged (~$1200 damage total) The shop manager denies everything of course so insurance won't pay. If you happened to have a decent car or decent tires avoid this place!

Fast Service!
Nomen D.

Had a screw in my tire and I came in to get it fixed the team here is on top of it ! GREG was generous enough to help with the patching on the house!! highly recommend this friendly environment.

Tire puncture

Stay away from their lifetime tire warranty. Instead of patching a standard puncture on the tred they want to sell you new tires and will make excuses why u need new ones

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6 years ago

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Ask the Community - Tire Choice Auto Service Centers

Review Highlights - Tire Choice Auto Service Centers

“Work performed by mechanics is great and Scott doesn't try to sell me services that I don't need.”

Mentioned in 19 reviews

Read more highlights

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I used to buy tires from Costco, but after my recent experience with America's Tire in Dublin, I…read morethink I've found my new go-to tire shop. While Costco is sometimes a little cheaper, appointments often don't start on time, tire installation can take quite a while, and the tire selection is fairly limited, especially when it comes to all-terrain tires. America's Tire made the entire process incredibly easy and efficient. I ordered my tires online and received regular email and text updates throughout the process. My tires even arrived a day before my scheduled appointment. When I arrived, there were plenty of customers waiting, but they clearly prioritize customers with appointments. I was checked in right on time, my vehicle was brought into the shop about 10 minutes later, and the new tires were mounted and installed in roughly 25 minutes. From check-in to completion, everything was done within about an hour. What impressed me most was the professionalism of the staff. They were friendly, knowledgeable, and genuinely understood tires. There was no pressure to purchase unnecessary warranties or extra services, which I really appreciated. Excellent customer service, efficient operations, and a great tire selection. I would definitely recommend America's Tire Dublin to friends and family, and I'll be coming back for my next set of tires.

These guys never ever pick up the phone. Even to make an appt change I have to go to their store…read more This is not good service as its a massive customer inconvenience. Also always check Costco as americas tires prices are about 10% more. They do price match but not sure why they don't give the cheaper price in the first place.

Big O Tires - Big O Tires. Total Auto Care.

Big O Tires

(256 reviews)

Pleasanton Big O Tires saved my life this afternoon! I was just about to leave on a long drive to…read morevisit a friend when I noticed a bolt in my tire. They patched it and sent me on my way within 20 minutes. AND--it was free because I had purchased those tires from them! Plus the staff was super friendly. One of them even complimented my haircut

My recent experience at Big O Tires in Pleasanton CA is very reminiscent of the TV show, Gilligan's…read moreIsland. We all know the story, on what is scheduled to be a three-hour sightseeing tour on a boat, passengers get caught in a storm and end up stranded on an island. After calling and asking for an estimate/quote for the services needed and time estimate, I was told that it would take 2-3 hours. I then scheduled my appointment online for a routine oil change. I arrived 20 minutes prior to my appointment time thinking the sooner I drop my car off the sooner I will get it back. Wrong. I checked in at 10:40am and walked out at 3:35pm -- that's right you are doing the math correct. That is 4 hours and 50 minutes for an oil change. Upon check in the red flags popped up. Tone V. who checked me went into the parking lot looking for the wrong vehicle model even though my information was on the computer screen in front of him. Tone please learn the difference between an Audi Q9 and A5. He then, said, "Well we will get it done as soon as possible...". Not very assuring. After leaving for 2+ hours, I return to find out that service on my vehicle had not started until 2.5 hours AFTER I dropped it off. In addition to the timing issues, I'm then informed that they ended up unscrewing the transition fluid drain instead of the oil drain and ended up flushing out all the transmission fluid instead of the oil and had to correct that mistake. It's a bit alarming that they did not have the knowledge that European car models do not have dip sticks to detect oil levels (it is done through the electronic sensors in the car). When FINALLY getting my vehicle back almost 5 hours later, I was disappointed at the cleanliness of my car. Brown grease smudges/fingerprints along the hood, passenger door handle and along the bottom of the car. When cleaning off my steering wheel with a tissue it was covered in brown grease. The interior also had a very strong smell-- like car fluid/grease/auto body shop smell which lasted for a couple days. Also in my observation (as I was stuck/confined there for hours), it appears that this location in Pleasanton typically has customers that are "regulars" from the area and the staff caters to them with preferential treatment. In addition, it seems some staff members may not be used to dealing with female customers as I found it hard to make eye contact with the some of the staff to get updates on my car and felt like I was completely invisible. The only staff member that was understanding of my frustration and gave me an update was the guy that ultimately finalized my check out. A week later and I am still confused and disappointed about what really transpired that day. From appointments not being honored, poor time management, lack of attention to detail, poor customer service, lack of respect to return vehicles to customers in the same condition and most importanty having to wait almost 5 hours for basic servicing is mind boggling. I would only recommend taking your car to the Pleasanton location if you have an entire day that you don't mind wasting, like being ignored, want to question the level of service you are getting and want to pay for cleaning/detailing afterwards.

Wheel Works

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I got transferred to wheel work in San Leandro location due to closure for Wheel work in San…read moreLorenzo. I did not feel welcome at San Leandro... At ther the inspection, thing that bother me was, the technician didn't turn off the 'inspection due' light and did not even inform me. When I went back to ask, one of the technician said oh he had a hard time and his machine didn't function properly. Well maybe letting your customer know at least.... After the visit in San Leandro, I went to do coolant flush at Wheel work in Dublin instead and the experience was much nicer. The technician on Friday morning was super nice and professional from the minute of making appointment until picking up my vehicle, Will definitely go back

This review is only based on the service I received. I pulled up because I had a tire acting up and…read moreI filled it with air but it once again lost air less than a week later. I went in to find 2 young guys working the counter, which I later found thier names to be Luka and Ben. Ben was the one that I interacted with the most and he took a look at my tires and assessed the issues. Now I will say that the price they quoted me seemed higher than normal, granted I have some EV tires that costed more, but it did still seem excessive. I opted to pass because I think Costco has tires for much less but he still sent me out to have Luka check all the tire pressure and made sure I was safe to drive home. I just appreciate the kind service because I've run into some young gentleman Z'rs that just never seem to care and for a guy that thinks customer service is dying, they gave me hope.

Walmart Auto Care Centers - Services offered and prices as of 04/22/24

Walmart Auto Care Centers

(40 reviews)

Lazy, lack interest and now I don't trust…read more I wanted an oil change and tire rotation. I doubt they were planning to do any! I was watching them from beginning as I was waiting for it to be done ASAP. The person who supposes to rotate the tires did not rotate was parking the car but as soon as he noticed me he pulled back the car into the service center (yes there were no other car) and started working on tire rotation. Super slow work. It's been 2hrs my car is inside. I am waiting. I want to know how they work on my car. I am kind of losing trust on these guys. If I know the name I will add it to the review. Thank you. Q

The front desk guy is completely rude. I took in my car, had to uber home because it took 2+ hours…read moreto complete. This was not a problem, I understand people are busy. I asked them not to call me when my car was completed, and no updates were provided as I had to reach out during closing time. Had changed two rear tires, as soon as I turned my car on the light was on. I drove 5 mins to my house, then had a complete flat tire on the driver seat. Nothing was checked correctly, no communication, completely stranded on the side of the road because they were not thorough. Also have a scratch on my wheel. Completely disappointed. You guys need to do better. Change the front desk men everyone is having issues with who also refers to the shop as "his shop" I'm so upset, will never be back to this location.

Tire Choice Auto Service Centers - tires - Updated October 2026

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