Best nail place I've been to in decades. quality work and friendly. Family owned! I had the best…read moregel manicure

Got a cute Valentine's Day set for my hands and toes. Andy and his entire staff are always…read moreaccommodating and super friendly! Love these

My favorite nail spa in the area. Pleasant decor and very competent staff. The owners are very…read morefriendly and I don't know how they do it but they seem to remember us every time we visit The variety of services is also a plus. Check it out for yourself. They won't disappoint !

I have been coming here for awhile now, got my nails done a few days ago and it was a HORRIBLE…read moreJOB!!! My nails are lifting, breaking, nail police is coming off.. i went back today to get help and let them know they needed to fix them.. got sat down and waited for an hour. ABSOLUTELY RIDICULOUS. It takes 20 minutes to fix nail polish and lifted nails!!! I am extremely disappointed. I will not be back. Do not come here.

I've been going to Orchid Nails for six years, Lesley/Lilly are AMAZING and I'd suggest them to…read moreanyone that wants their nails done. Mia, she is the only one for my pedicures, lovely person. The other ladies, Dee, Gina, Jessica are very talented too and Lilly does the nail art design. Gina is the owner and keeps the salon clean and spotless and very welcoming. Please, go visit them, you won't be disappointed.

Love this place. They are all super friendly, they are flexible with my schedule and their…read moremanicures are great!!

Always a great experience getting my nails done and an awesome design. Bea does a great job every…read moretime

My lady was not personable and had no human courtesy. Not even a, Hello my name is Ann and what are…read morewe going to do today?? I was asked if it was my first time there. She sat down and started filing. She never asked if I liked my nails, the color or the design. I tried to chat but it's like she just hated me from the get go. To top things off, my nails don't even sorta match the picture. They didn't have to be perfect, but at least try. She didn't give 1 crap, and I still tipped $ her. Why is it that we NEVER see a menu for our nails and we Always get a menu for our toes? The place had good radio music. It was clean enough and most of the staff did smile at me. Maybe I'll go back and try a different person but I really don't know how to feel right now.

Worst manicure ever! For $24 I basically got my nails shaped which I could do a better job myself…read more Nails had rough edges, my skin was rough on my fingers. Polish came off the same night. Basically soaked my nails in water with a rose petal and got a little lotion on my arms. Literally took about 15 minutes. First mani and the last. Rachel and Alex give good pedicures. I give them 4.5 stars.

Today, my daughter and I stopped in for some much-needed pampering. Upon arrival, we were warmly…read moregreeted and taken to our chairs for service. I immediately noticed that my daughter didn't have a technician assigned to her and was left waiting for a while until the manager noticed and quickly made sure she was taken care of. I was assisted by Tony, and my daughter had Mary. Both were polite and professional, although they were very quiet. Meanwhile, I noticed another technician nearby who was very engaging with his client, and it really added a personal touch to the experience. Mary was especially gentle with my daughter, which I truly appreciated. Overall, the service was good, but I did notice some inconsistencies in the customer experience. Some technicians went the extra mile by offering clients a color swatch to browse, making sure they were comfortable, and even providing water. My experience felt a bit different. I wasn't given my own color swatch to look through and had to share one. As soon as I selected my color, it was taken away immediately, which didn't feel very welcoming. The salon itself is beautiful, very clean, and even the bathrooms are nicely maintained. One thing I wasn't expecting was being moved to the drying station immediately after my nails were painted. Unfortunately, the water around my chair hadn't been cleaned up, and I almost slipped on my way over. Thankfully, I caught myself, but it could have ended badly. Overall, it was a pleasant visit, but it didn't leave me with the same feeling I had during the grand opening. I would definitely consider coming back again, especially during a less busy weekday when the staff may have more time to provide a more consistent experience.

I come here all the time and bring my friends as well to treat them to get their nails done! Always…read morea great job. The music is lovely and they are very attentive and accommodating

I wanted to share my experience so others know what to expect. I went to Elegant Nail Salon in…read moreConroe (by Target) for a pedicure and a full set of acrylic nails. It was my first time getting my nails done in about a year. To start on a positive note, the gentleman who did my pedicure initially was wonderful, very thorough, kind, and attentive. I will be going back just to tip him. He shaped my toes exactly how I asked, and I really appreciated his care. Unfortunately, the experience went downhill after that when a new guy came to finish the pedicure. When my toenails were painted, there was polish left on my skin and the cleanup was not finished. I didn't complain at the time because I just wanted to get through the appointment, but I was surprised it was considered complete. I was charged $60 for the pedicure. The biggest issue came when I moved on to getting a full set of acrylic nails. I was very clear from the beginning that I wanted short & square acrylics (powder, not shellac like he was insisting, yes I know refills are easier with shellac but I don't usually make it for refills). Black was my first color of choice. He told me that that was not a good choice so I reverted back to my normal color of choice, nude. He informed me that was also a bad choice, no problem, I chose a different nude color. Despite calmly repeating many times I wanted short and square nails, the nail tech continuously insisted I needed them longer and argued with me about my choice. I explained multiple times that I'm a bartender, I break long nails, and I simply do not want length, but my preference was not respected. The back-and-forth went on long enough that other customers were watching, which was embarrassing and uncomfortable. I kid you not I had to insist on short nails over and over and over again. Eventually I asked for the nails to be removed because I didn't want to keep arguing. Even then the conversation continued while I was trying to at least pay for my pedicure and leave. I ended up crying out of frustration and embarrassment which has never happened to me at a nail salon before. After leaving I noticed how messy my toes still were. When I contacted the salon about a partial refund, I was initially told one thing and then later told something different. I was asked to come back for a partial refund of $15, but at that point I was already embarrassed for having to repeat myself, the nail tech was making fun of me for chewing my nails, and clearly I wasn't going to get what I wanted, short square nails. Now short on time and the only day I have off before Christmas & going out of town, I went to another salon immediately after, where they removed the nails, did exactly what I asked for without any pushback, and even offered to fix my toes for free because of the condition they were in. That's when Pepsi offered me $30 back like I had originally asked for, at this point I'm upset, inconvenienced, and stretched for time. I don't enjoy leaving negative reviews, but I feel it's important to say this, clients should not have to argue repeatedly to get what they ask for, especially for a paid service. Clear communication, respecting customer preferences, and finishing services properly are essential. I hope this feedback helps the salon improve for future clients.

Absolutely amazing Five stars to Andy for another fantastic visit with beautiful nails. He never…read moredisappoints.

Andy did a fantastic job of my nails. I got the luxury mani and pedi. The massage was wonderful. My…read morenails look amazing. This pic was after a week of having them done.

I have been coming for years...there are 2 Conroe locations I go to Suite G in strip center,…read moreanother one is by HEB. In short, I miss Russel she was SO good! However I use Bella now for my nails, she is amazing & love Nancy for my pedicures!! Would have rated 5 stars but last 2 visits I call, set appointments and being kept waiting when I show. I get 10-15 minutes but both times closer to 30. The owners cannot start getting greedy with time/business or your regular customers will find elsewhere. LOTS of nail places in this area...just saying if you see this.

The owner was nice and made me a non-alcoholic cocktail, but the tech, Jenny, was awful. She filed…read moremy nails so short that they actually hurt. She was in a rush to leave and streaked out the door before my nails were even dry. My pedicure was good, but my nails were so bad that I had to take the polish off and repaint them myself.