I absolutely recommend this place for anyone. Front desk…read moreladies were very welcoming, kind and sweet. I came in to get my eyes checked because I had slight discomfort and felt worried about my vision. Dr.Andy checked my eyes and went over all the questions I had and I was able to get a new perscription. I felt more at ease that my eyes are complete fine. Thank you guys for being such an amazing staff ! I will be coming back to get my glasses :)

Besides the front desk receptionist who wasn't the most friendly, the doctor herself and the lovely…read morelady who helped me pick my frame, both wonderful. I was seen by Dr Anne Shin, patient, friendly, informative and attentive. Loved my experience with her. Lily who assisted me to pick a frame for my glasses, was so calm, patient and did not try to push anything over a budget and made my decision super easy. She knew exactly what I was looking for and I am really happy with what I got.

Would rate these guys a 10 if I could. I have a hard to fill prescription, Jimmy re-made my…read moreprogressives when the lower mag area didn't come up high enough, then had factory remake again when there were stains in the lens. Could not have been nicer to work with. Did I mention he found me a pair of smaller frames, very hard to come by. Highly recommend.

Great and quick service! The staff is super helpful and friendly. They were recommended to me at…read moreCostco, and they repaired my glasses and it looks like new! One of the stems was broken and they replaced it for a reasonable price , and the replacement was just like the original! I'm very thankful that you could save my glasses!

Picked up My glasses today. I am so happy. I'm so glad I went here. My glasses came out way better…read morethan I could ever imagine. The Office Manager Shannon made Me feel like the Red Carpet was rolled out just for Me. Even though I know She has put together a great Staff to make it all happen! I will definitely be going back. I need some sunglasses now. At 68 I know a good thing when I experience it. Believe that! I know and You know Our eyes deserve "The Best" care for sure. Thank You for making a Old Man very happy. Very organized and concerned people work here "I'm Blessed." Dr Ha knows Her stuff I can see and read so better! What a 360 degree circle in My vision Dr Ha made for Me. Thank You...

-BS :HA Rất tốt -My Chi Rat totGia dinh toi tat ca den day…read morede kham mat Bac si va nhan vien My Chi tat ca phuc vu rat tan tinh

I brought in a pair of sunglasses that my dog got a hold of and bent the ear piece…read more I did a lot of research to find someone with great reviews, who could repair them. The glasses were my grandmothers so, they are of great sentimental value to me. Slava was great! He introduced himself and was friendly and professional. He explained the risks of trying to repair them and was careful with them. He successfully bent them back in place in under 5 minutes. They fit perfectly again! Because it was such a quick job, he didn't charge me. Optical Universe certainly has my business now. I'll definitely be back!

Slava was fantastic. He helped re-size frames for me (even though I hadn't purchased them from his…read morestore), and immediately knew which frames I should look at for my next pair. Amazing selection, extremely knowledgeable, and also hilarious.

10 Stars for a True Craftsman…read more In 2025, I stumbled across a pair of Persol sunglasses I originally received as a gift back in 2005. Beautiful glasses, but after years of wear and age, the materials had stretched and oxidized. They hadn't fit properly in ages, so I tossed them in a drawer nearly a decade ago. Last week, I found them again and thought, "Dang, these are still some good-looking sunglasses--they just need a little love." I tackled the UV oxidation myself (thank you, YouTube and car polish), but the real challenge was the shape: the frames were warped, and the lenses were starting to pop out. I searched for glasses repair shops, which are surprisingly hard to come by, and after reading a dozen reviews on Google and Yelp, I found Gary's Custom Optik. The reviews were glowing--people calling Gary a treasure, a master of his craft, and truly "old school" in the best way. And let me tell you: they were right. Gary is indeed a gem. Before doing any work, he gave me a fair heads-up that these were 20-year-old frames and there was some risk involved in reshaping them. But honestly, they were already in the "what do I have to lose?" category--and if anyone could bring them back, it was going to be Gary. And he did. He spent about 15-20 minutes carefully working the acetate, reshaping the frames, tightening things up, and getting them back to being totally wearable. Not perfect--but so much better than where they started. When I asked what I owed, he said, "Nothing." That seemed ridiculous, so I bought a lens cleaning cloth and some cleaner just to give something back. This place is a classic. Wall-to-wall with frames and stocked with everything you could need for eyewear. I don't wear prescription glasses--but if I did, they'd come from Gary. Huge thanks to Gary and also to the friendly woman in the shop who laughed at my bad jokes and finished the job with a professional spritz and wipe. Highly, highly recommended for repairs, frame purchases, or just to witness a real craftsman at work. If it's five stars max, I'm giving it 10.

Awesome experience. It's already two years the glasses are serving excellently. Recommended!read more

Highly recommend Dr Zdenek. He is brilliant and extremely knowledgeable about eyes, nerves and…read moreophthalmology. Truly understands and listens to patients concerns. I had to have nerves in my eyes zapped because of floaters caused by Diabetes. My eyes are crystal clear. My son had a problem seeing double vision. He diagnosed as something about one of the eye muscles not being strong enough and aligning with the other one. It happens in rare instances. There were exercises to strengthen the eye muscles. Great doctor for dialing in contacts especially for astigmatisms. He is great!

I had a referral through my insurance to see this doctor. I got the authorization of approval. I…read morecalled them to make the appointment. I vividly remember very well the female receptionist asked me what insurance I had, I told her " --""and she proceeded to give me the appointment. Fast forward to the day of the appointment I went in and they ask for my insurance and ID. The receptionist then tells me oh we don't take "---" Like how ? If your in the system and "---" referred me how do you not take it ? And why didn't they tell me this when I called them for the appointment. Then she proceeds to tell me" we have the right to refuse " bunch of scammers ! The reviews are correct for this doctor. If they see they can't make money without fraud then they won't take you. P

I have been going to Dr. Chae for years!…read more I've moved a lot throughout LA and even if it's a further drive, I still come here. Dr. Chae is so nice and gentle. I work freelance, so I never have vision insurance, but she will do her best to make the price fair. Her staff is accommodating and any time I've ever need a prescription emailed to me, they've gotten it to me the day of. I've gotten glasses from here several years back and I remember the process being pleasant. The office is clean and they have a wide variety of lenses and contacts to choose from. Parking is easy, it's located in a strip mall with a grocery that has yummy Asian snacks! Coming here is always a treat, thanks for taking care of me all these years, NY Optometry!

Nasty, RUDE service. I've been needing new glasses for a couple years now, was referred here by my…read moreinsurance and eagerly went in just to browse frames. I was initially hesitant to enter because the signs on the door were in Korean so I was skeptical that they'd help me, but then I thought That's ridiculous, we're in the United States, why wouldn't they help me? And went in anyway. It turns out I should've trusted my gut. Big time. Literally the second I walked in I was rudely told by the receptionist "We're closed". It was 5:10pm on a Monday. Their posted hours said open til 6pm. So I said "I thought you close at 6?" A crotchety old doctor man interjected abruptly "We close at 5:30". Their rude aggressive demeanor was not ok with me, so I said "You say you close at 5:30, but it's only 5:10, so that would leave me 20 minutes to browse frames, right?" Crotchety senile doctor barks "No!". I said "Oh really? From 5:10 to 5:30 isn't 20 minutes? Is my math wrong?" They all just looked at me. Then the receptionist said "We need time to put the frames away." Um first of all that's only if I actually saw some frames I wanted to try, but more importantly that's part of operating a business. And as I'm looking for something specific and can tell by looking if a frame will suit me or not, it's unlikely I would've even touched many frames. And *on their website* their POSTED HOURS are until 6pm Mondays. I definitely won't be spending a penny here and would encourage anyone else to go elsewhere. I went to a different optometrist not far away in Encino - owned, run and staffed by Americans - and could not have been treated better.

I've been coming here for years, and the service continues to exceed my expectations. My previous…read moreprescription had expired, so I came in for a new eye exam and decided to get two pairs of glasses this time: one for everyday use and a pair of sunglasses. Now I have backup glasses and sunglasses! The exam was quick but thorough, and Dr. Argina Haghverdian made sure all my questions were answered. What I really appreciate is how fast they work to get new prescriptions filled. I only waited a couple of weeks, and I'm thrilled with both pairs! The staff was super helpful in guiding me to the perfect frames for my face shape. Plus, I checked in to see if I could simply change the lenses when my prescription changes, and they assured me it's no problem. The team here is incredibly accommodating, and the quality of service is always superb. I'll definitely keep coming back and highly recommend this place for anyone in need of an eye exam or new glasses. You won't regret it--I never do!

I've been coming here for the past few years. The optometrist is awesome and I love how detailed…read moreshe is with explaining everything. Definitely recommend getting seeing here for all your eye needs!

Stopped in for an adjustment on my glasses and Gianfranco was so nice and kind and took care of it…read moreright away! They also have a huge selection of glasses to choose from. I'll definitely be back!

Amazing customer service , been going to them for years now ! Best prices in town and you can trust…read moreyour high end glasses are taken care of off !

She's cool. Very nice, skilled. Took care of my glasses and checks their fit every time I come in.read more

I've been going to this place for 15 years. $50 eye exams, $40 glasses, so many cute frame…read morechoices. Little hidden gem in the corner if a plaza.