I absolutely recommend this place for anyone. Front desk…read moreladies were very welcoming, kind and sweet. I came in to get my eyes checked because I had slight discomfort and felt worried about my vision. Dr.Andy checked my eyes and went over all the questions I had and I was able to get a new perscription. I felt more at ease that my eyes are complete fine. Thank you guys for being such an amazing staff ! I will be coming back to get my glasses :)

This eyeglasses place is not so recommended. They're acting as if they're a car didn't sell people…read moreup selling for 3 to 400% more than what it cost in other places. Staff also lies. The price is the best in the market with the funky smile. My personal experience is no no no get away from this place fast. I do not apologize for this. I'm doing a favor for society.

Dr. Ron Singer has done an amazing job over the years of examining my eyes and ordering up glasses…read morethat give me "perfect" vision. I just got my latest pair and am so happy that I wanted to add this review to recommend Dr. Ron Singer to you. I have a very difficult prescription and anywhere else I've tried has not turned out well.

Doctor Ronald was really amazing at my eye exam today. The most thorough exam I've ever had with…read moretests I didn't know existed. He communicated what he was doing, made sure I was comfortable the whole time, and was super personable. He went above and beyond.

I found staff here was unhelpful. They neglected to send me the address to the office, and when I…read morecalled to get it, I didn't even finish asking my question when the receptionist said she is canceling my appointment because my insurance was rejected. In a patronizing tone she said that I "must not have gotten her message about this earlier". I told her I had gotten the message and that my insurance verified that it was active and that it was accepted at that location. She argued with me that it wasn't working and said there is nothing she can do. She offered no solutions. I asked if I needed to re-call the insurance and have her hear them verify and she said no, and there was nothing she could do... yet instructed me to call my insurance (again) ‍ It was unproductive, unhelpful, and I wouldn't go here. She made no effort to provide any solutions-- and they never even sent me the address to begin with. More annoying still, I had waited 5-6 weeks to get this appointment, and now I have to start my search over and wait longer!

I had a great experience with Dr. Meany, he was very professional and kind. Most of the staff were…read morefriendly and helpful, taking the time to clearly explain the exam process. They also assisted me in choosing the right glasses. Their selection of sunglasses was good as well!

Doctor sabrin was the cutest and so kinda! The staff was so nice the front desk and the people who…read morehelped me choose my glasses loved the experience!

After the abysmal way your incredibly rude and grossly incompetent staff treated me, shoddily…read morecobbling together a pair of glasses (for which I paid nearly $600 WITH INSURANCE) they KNEW were wrong, it will be a cold day in hell before I ever set foot in your business again. This would never have happened if Dr. Alpert was still there. P.S. STOP with the harassing emails begging me to make another appointment.

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

Jeny is the best professional Thank you so so much…read more I see now like a baby I will recommend all my friends

From the first call I made to confirm my insurance coverage to today when I picked up my first pair…read moreof their glasses, it was a seamless, easy experience. And these glasses have the most clear and exacting prescription I have personally ever had.

Dropped in unannounced and was immediately greeted my friendly staff. I needed my glasses adjusted…read morebadly and Nelly was the person who assisted me. She not only carefully fixed my reading glasses, she also took the liberty to fix my sunglasses as well. As an out of towner, I definitely recommend coming here even if its spur of the moment.

Wish I read these reviews before coming here to this location. DO NOT GO HERE!!!!!…read more There are other LensCrafters locations that are so much better - save yourself the trouble. The front desk workers are absolutely awkward and unhelpful (except for Heather, white young lady with black hair), the doctors are just rushing their appointments/giving out incorrect prescriptions, & the manager (maybe Jenn? Older white lady with blonde curly hair) has the most horribleeee attitude. I've spent 4 weeks back and forth due to being give the wrong prescription, scratched glasses, and only to come out with "you should've bought the protection plan I don't know what to say". Will be emailing corporate as well to make sure this is known about this location.

The best Optometrists around! One is now in Thousand Oaks and the other in Encino. Cant say enough…read moreabout these two. Been going to them for over 25 years! I adore them both!

Covid Update : I have been seeing Dr. Fallon & Dr. Lit for years. I have recently gone in for my…read moreeye exam and my experience was awesome as always. The staff is very friendly and kind. Due to covid, they are seeing patients by appointment only. Door is always locked. They have a sign at the door asking you to knock and you wait to be let in. They take your temperature at the door before you are let in. When coast is clear, they are asked to enter. You must wear a mask at all times. Every other seats are marked "DO NOT SIT" and clean pens available at the front desk to sign in. When you are done, there is another container for used pens. When trying on frames, you are to asked to just leave it on table and do not put back on display case. Everyone is wearing masks at all times and equipment are well sanitized. They also offer curb side pick up. Park at the designated parking and call the office to let them know you are there. They will come out to your car.

Everything went well! Everyone in my family gets glasses from Warby Parker and they are great! If…read morethere is a problem, exchanging or having them correct a lens or frame is so easy! We love Warby Parker!

Having two children who wear glasses, I initially thought investing in frames from Warby Parker…read morewould be a great choice, especially with their complimentary adjustments. Unfortunately, my experience has been the complete opposite. I have gone into the store multiple times to have the glasses adjusted because the frames frequently become loose. Every time, I've felt like I was inconveniencing the employees simply by asking them to provide a service that Warby Parker advertises as included. They even boasted about this when I purchase the frames! But my most recent experience was the final straw. The employee took the glasses out of my hands and slammed them down on the counter while mumbling something under her breath to the other worker. I was genuinely shocked. The other worker stood there shocked as well watching her act this way. I reminded her that complimentary adjustments are included with the glasses, and she didn't respond to me. I have never felt like I have inconvenienced someone so badly. And while the other worker stood there watching her act like this, it was mortifying. When she handed the glasses back to me, I asked for her name because she flipped her name tag. Her response was, "I apologize for my behavior. I'm just having a bad day." Having a bad day is understandable. Treating a customer disrespectfully is not. A difficult day does not excuse slamming a customer's belongings on the counter or making them feel unwelcome for simply utilizing a benefit that comes with their purchase. At that point, I decided to take my business elsewhere. Warby Parker lost a customer. And it wasn't solely based off this staff members "bad day". It was the accruement of all the other times you made customers feel bad prior. Free adjustments mean very little if customers are made to feel like a burden for asking for them.

Lord of optic is the best !!! I swear I was having trouble with my glasses and went to 9 different…read morelocations... 9! The moment I landed at my 10th stop my man Emad literally took my problem and handled it !!! Took him 15 minutes to fix a problem that nobody else could do. That's the type of business you wanna go to! The dedication the type of boss man that can be honest and tell me how it is.. he told me that it would be a challenge but that there was a good chance he could fix the problem. I went with my intuition and I'm glad I did because I almost gave up on my glasses that I spent $500 on :/.... Anyways! My man over here made it happen and I loved it! Don't use anyone else other than LORD OF OPTIC in the topanga Mall! & " that's the bottom line.... Cuz STONE COLD SAID SOOO! "

Iman was super nice and helpful. Great selection of glasses and sized them for us. Would definitely…read morerecommend this place, plus it's conveniently in the topanaga mall.