I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Mr. William Paez of Solomon's Security Solutions was exceptional. He provided professional and…read moreprompt service. He took the time to visit my residence and provide me with a reasonable cost for my security camera upgrade. From the outset of meeting Mr. Paez, he exudes a knowledgeable and professional presence. Throughout the upgrade process, Mr. Paez kept me abreast of my alternatives and listened to my concerns. On the day of installation, he arrived on time and began to work immediately, and at the conclusion, I was beyond pleased with the outcome. My residence was left organized and clean as he found it, and he took the time to explain the features of this new system. Furthermore, he reassured me that if I should encounter any issues, I should not hesitate to contact him. In addition, as a side note, as he installed my system, a neighbor remarked on how professional the work looked. I would have no reservations about highly recommending Solomon's Security Solutions for any security needs.

I was changing the battery on my Ring Doorbell every month and it was really a nuisance. I contact…read moreSolomon's Security and spoke to William about connecting my Ring Doorbell to my electricity outlet. He came that very same day and was professional, efficient and very pleasant to work with. He connected the wire on my Ring Doorbell to my electrical outlet and taped the wire very neatly along the ceiling. It is now intertwined with my cable wire and you can not even see it. Also, he was very neat and careful not to make a mess. Nothing was left on the floor when he left. I now have a strong signal on my Ring Doorbell and my monthly routine of changing the battery will soon become a memory. Thank You, William for doing a great job!!!!!!!!!!!! Maria I New York

Let me start by saying this is the most reliable and honest security company I have ever…read moreencountered, Andre is a very stand up person, he is nice, fair, soft spoken, on time and will negotiate a very fair price, and does absolutely the best work ever, I highly recommend True Defense Solutions for all your security needs, I promise you will not be disappointed or discouraged, I was skeptical because I found this company on Yelp, best decision I ever made, now, I also have a very reliable security team for all my security needs, Thank you Andre, as you have made me and my husband true believers in honesty and integrity, it is our pleasure to have met you and used your services, I wish I could give far more than 5 stars. Thanks M & J Holland

Andre and Travis did an amazing job upgrading all nine of my cameras. They removed all the old…read morewiring and upgraded me to a digital system -- work that many others refused to take on. They were efficient, fast, and open to collaborating on wire placement. Both are extremely knowledgeable about security systems, and I'd highly recommend True Defense Solutions to anyone looking for reliable home security services. The value we received was excellent.

This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

Always eager to help and fill in those blanks with current tech trends and equipment. They always…read morehave a solution - or three! Lou

2 of the 3 buttons broke down on my 20+ years old intercom system so I called the manufacturer who…read morereferred me to Canal Alarm. I called Canal Alarm to make sure they had the parts before physically making a trip down. While at the shop, I asked the shopkeeper if they sold the wires connecting the buttons behind the panel, in case I broke the wires while replacing the buttons. The shopkeeper was very nice: although they did not normally sell wires, he cut me some for free. I think he was sympatric toward me because I told him I was teaching myself how to repair the intercom for the very first time - he explained to me the buttons were usually the first culprit and the speaker the second but both were easy to replace. On my way leaving the shop, I double-checked with the shopkeeper that I didn't need to shut down any power to perform the replacement . . . it was reassuring to know the repair should be an easy/fairly safe job that I would not be on a high risk to electrify myself (just kidding). As for the repair, it was indeed fairly straightforward; I did break one of the wires so the free wire from the shopkeeper came handy. While replacing the buttons, I also realized that I did not hear the speaker making any sound - perhaps it was time to visit Canal Alarm again to buy the new speaker.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!