I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

Arthur was great I needed my keys copied and he was able to copy them all quickly and for so cheap!read more

We expanded from one office in our Midtown Manhattan building to a second office four floors below…read moreour current location. Nova ran two ethernet cables under molding from one to the other. The price was fair, the work was outstanding, and it was completed as promised, on schedule, with minimum disruption to my operation. Also, the customer service, expectations set forth, and customer service are exceptional. I found Nova in Craigslist, which can be hit and miss, so I am thrilled that it worked out so well! I give Nova my highest recommendation and would use them again in a heartbeat!!

My small office (6 of us in a loft) needed cat 5 wiring, VOIP phone config, and a few other things…read more Yan came in and handled it quickly and professionally in one day. At a great price point. He really should be your IT guy. Never met anyone who knows more about it. On top of all of that, he is really good guy. We are going to use him exclusively going forward.

This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!

The guys at Quality Customs Security are extremely professional, efficient, and they arrive to your…read moredoor quick! They've been helping the company I work for a while now and never failed to disappoint. They helped us set up our security system a few years back and are always on call if we need help with anything (even if it's not their problem). I was recently locked out because of a major key jam at around 7:30AM in the morning. I gave Quality Customs Security a call, and a rep stayed on the line with me giving me step by step instructions while I was waiting for someone from their company to show up at my door. Someone arrived in less than 10 minutes from my initial phone call and my jammed key was pulled out in less than 5 minutes. He also cleaned and oiled up the keyhole itself and checked all the other locked doors in the business to ensure no one at my job would experience the same problem again. There's always someone available to speak to and the price is very fair. They offer top notch service at a great price. Definitely my #1 choice in NYC for security system issues or if just in need of a locksmith.

Quality security system is the quality! Got new intercom system from Asia (Needed to install this…read morespecific system due to security requirements of the company I work for). Called so many companies in New York, none could install the system. My coworker told me that he used quality security to install alarm system in his home few months earlier and offered to call them. They told us that not only they are familiar with that security system, they also installed one earlier this month and that they are the recommended installers for this system in the Tri state area. I was sooooo happy! Within a week the system was up and running. Excellent service, stand up guys, and the only company to call.

Keys just did not work. Was a very nice man who was very fast to make keys but after testing them,…read morethey did not work. Went back, tried three more keys and still did not work. Home Depot key machine unfortunately just did it better.

Great service, came within an hour of me calling on a Sunday morning. Opened my mailbox key in 2…read moreminutes. Perfect service, and great prices would highly recommend!

Convenient location (entrance is on Lex Ave btw 51st and 52nd /head quarter of KPMG) you go in the…read morebuilding do not take the 2 escalator on the side go straight to the concierge, show your id then take the elevator to the basement. They make your key in 2 mins.

Our Office's Key-Card-Pad wasn't working, and the lone key-holder was out of town tending to her…read morefather's ill health. Adam from Central Lock was here within 60 minutes, and efficiently changed the door lock for us, lickety-split! A true professional - courteous, kind, and QUICK!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I have visited Umbrella twice recently and both trips have been great. The first I needed to get…read morekeys copied that couldn't be copied at a machine - they made the process so easy! I also recently scheduled a home visit to get a deadbolt installed and again, the process was so easy! Prices are reasonable and everyone who works there is great - shout out to Rich for the help!!

Great service, and Rich is very knowledgable and nice to work with…read more Went to this service many times.

Karim was easy to work with, reliable and delivered a great system at a great price. He was the…read moreonly one who I met with who didn't try to over sell me. He figured out how to set up my system to my TV so I didn't need to add another screen. He also stayed and troubleshot a settings issue so that it was working perfectly. Now I have the ease of mind of security cameras as well as not over spending or feeling taken advantage of. I highly recommend working with Karim.

I had the pleasure of working with Karim throughout the scheduling and installation process…read more He was extremely thorough and an overall pleasure to work with on top of the great work that he did installing our security system. Karim went above and beyond by taking the time to explain to me why placement of certain cameras made sense in certain locations, and he also took the time to teach me how to use the system and even troubleshoot and answer my handful of questions. Overall, it was a pleasure working with Karim and I couldn't recommend him or this company enough!!!! Thank you again, Karim !!!

I needed to figure out a Ring Door bell error message. In the past, other companies showed up doing…read moreall the steps I figured out via YouTube. Not Randy. Randy explored low cost options by attempting to repair the one I had. In addition, he showed up on time and was very ethical with his pricing and respectful with my home. Would definitely consider working with him again in the future on other home automation needs.

From the owner: We offer free in home consultations, and are happy to meet with you to discuss your project…read more Customer service is our main priority, from inception to completion and beyond. Home theater, distributed AV systems, wifi/home networking, home automation and control systems tailored to your specific needs.