The "Beast" died and would not boot up...3 weeks before my daughter's wedding. Fortunately I use…read moreTime Machine and all files were backed up. Jon Kennedy was patient on the phone, explained his process and was very clear. Although Apple products are not his personal first choice, his Apple knowledge surprised me. Personally, Jon is a delightful guy, personable, friendly, upbeat and caring. We chatted a lot then discussed his process. Honestly, I was so distracted by my daughter's wedding logistics, that I didn't care how calm and laid-back Jon's approach was. (Normally, I would expect urgency and "yesterday" in my computer concerns.) Jon was communicative and positive, presenting caveats when necessary. I'm impressed that a normally PC user was so incredibly knowledgeable about Macs. Thank you, Jon, for 2 lessons. 1. I have a trusted new vendor. 2. Making me slow down and be patient with you, turned into a non-issue. I had my ancient (but working) Mac Book and access to all necessary files. The Beast is roaring and the wedding was gorgeous!

Jon has been servicing our business Sunset Linen for over a decade, and we couldn't ask for a…read morebetter IT expert! No matter the issue--whether it's troubleshooting tech problems, recovering crashed computers, or handling upgrades--Jon always has the answers. His knowledge, reliability, and quick response time have been invaluable to keeping our operations running smoothly. We truly appreciate his dedication and expertise.

I had just spent a considerable amount of money on high-end PC parts for a new build. I assembled…read morethe computer, but ran into issues installing and updating the operating system. It was clearly a hardware problem that I could not figure out. I double and triple checked my work, checked the seating of all the components, and was at a loss to figure out what the problem was. I have experience building PCs, so making the decision to drop it off at a shop was unthinkable. However, after talking to Darin over the phone, he assured me he could troubleshoot my assembly and if necessary isolate any faulty components on the bench in time for me to RMA them. I dropped my computer off shortly before they closed for the Labor Day weekend, and had a very pleasant conversation with Darin and Jesse. They are two sharp guys who genuinely care about providing a superior level of customer service as well as some creative and valuable learning opportunities about computers for local kids. Chris gave me a call a few days later and let me know that after confirming that my assembly was done correctly and all the parts were functioning properly, the problem came down to a year old BIOS version on my brand new motherboard, something that had never occurred to me to check. They were able to flash it then get Win 11 installed and fully updated. They performed stress and thermal tests on all my parts and Darin personally insisted on carrying my box to my car when I came to pick it up. As a parting gift, he gave me what was probably the deepest dive into case fan configuration and airflow that I'd ever had with a sane human being. So far it's running great, and the cost was quite a bit less than I'd expected to have to pay. This isn't exactly the sort of service I have any desire to need an a regular basis, but if I did, I wouldn't hesitate to give these guys a call. I would recommend them to anybody who was in need of any of the services they perform. It's really easy to support a good group of people doing good work.

I really appreciated Jesse's work. My computer was having issues that were stopping me from…read moreupgrading to Windows 11. The person who had originally built me this specialized custom computer five years ago was no longer available. Jesse was able to figure it out, troubleshoot and fix the problem, and get me going with Windows 11, and for a very reasonable fee. Thanks!

Art took care of a data recovery job getting files off of a hard drive that we gave up on many…read moreyears ago. Searching online resulted in potential solutions that were 10-20x more expensive and would have taken weeks. Highly recommended.

Art is the man! Helped me diagnose issues with my copy of Windows 11 and helped do a fresh install…read morethat fixed it. Extremely personable and professional. Great hourly rate and detailed approach to troubleshooting. Also my issue had a turn around time of about 24, so it was quite fast too. Would highly recommend and come again with issues in the future.

Charles has helped me through the years to do just about anything with my Mac. The biggest project…read morewas updating storage of all my professional photography files...from10 old drives to two! I'm not a spring chicken so require patience, and Charles becomes just the kind of guide I need. I just replaced a six year old computer and he will be here to set it up! TEN stars!!

Charles was wonderful! I originally worked with another company that was very helpful but…read moreunfortunately couldn't resolve my issue. I then found Charles, and I'm so glad I did. At first I was a little nervous after hearing what the problem might be, but with persistence and skill he was able to fully resolve it, giving me huge relief and get me back into my Mac. He also went above and beyond by helping me set up the best backup solution to keep my data safe for the future. Charles is knowledgeable, reliable, and genuinely cares about his clients. I now know I have a trusted consultant for any technical issues with Macs, PCs. I highly recommend him five stars all the way!

Finding Alistair has been such a relief and a blessing…read more He is a totally rad human. He shows up on time and fixes my problems with grace and tact and proficiency. In the past, my experience with the IT community has not been all that "professional" - showing up late, missing appointments, having ZERO personality and on one or two other occasions: creating more problems. NOT WITH ALISTAIR. Not only is he professional but he has a personality ahnnnd is up-to-date on current things happening with computers and networks and all the things that makes us average (non-IT) people go bonkers. A little background: He has worked on four of my office computers, pointed me in the right direction for a new laptop, networked three printers, set up my new laptop with ALL the info from the old, dead laptop, got in and did IT things that I can't even explain but were making daily office operations miserable: scanner not scanning, printers printing ONE.PAGE.AT.A.TIME.., hooked me up with a program that allows me to access my work computer/files (for free) from my laptop which....means...I'm headed to a beach in Mexico and can work with my toes in the warm, sunny sand. So, as you can see my review is slightly biased. Call him and make your review biased as well. Dawn Russell - Treats for Chickens, LLC

I was a dummy and clicked on a cleverly disguised email that was phishing (it came in the form of…read morean evite from a friend), then realized what I had done and shut down my computer, then wondered how to get myself out of this mess. I found Alasdair online and called - he returned my call quickly and walked me through the process to make sure my computer hadn't been infected. He was upbeat, lightning fast, and awesome. Thank you Alastair!

Lam was great. He attempted to recover my last data files which was a challenge for a PC that was…read moreencrypted on top of it all. He even cleaned the laptop fans in the end. That was a nice touch. Lu

I have been using Mac Advantage for myself and other clients for probably 15 years... great people…read moreand great service... always.

I have known Pete now for several decades. When I have a computer problem, I turn to Pete--no one…read moreelse. He has upgraded, cleaned out viruses, wiped clean all of my computers as well as my families, including my parents and siblings. He helped save my brother, who runs his business on his computer, when his computer failed him. Pete was able to get it working and my brother as well. What I like about Pete is he is honest, trustworthy and fair. I won't go anywhere else but to Pete.

Over 16 + years of great dependable service. Peter,owner, even drops off repaired computer and…read moreshows you how it's working on his way into his place of business Kay

Yay, my computer is behaving like normal again! When I noticed it was crashing I called Scott. That…read morewas a good decision. He kept my laptop only a couple of days and all is well again. I'm not very techie but Scott was never condescending. He answered every question and we worked well together to troubleshoot. Recommend!

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.

We've taken several pieces of equipment here over the years…read more Very knowledgeable team, quickly diagnosed every issue and provided solution options that aligned with our expectation and budget. Very honest team - they'll tell you straight away if the repair is worth doing or they recommend another option. A++

An odd circumstance led to the BIOS on my laptop getting severely corrupted resulting in no access…read moreto the login screen. Tried every possible online-suggested solution including restarting with a recovery USB drive. Nothing worked. Brought the laptop in to TL Computer Repair in the morning and picked up the completed repair that same afternoon. Cannot recommend Carlos highly enough. Friendly professional, very reasonably priced, service.

Brilliant Connectivity has been fantastic to work with. They are extremely knowledgeable and…read moreclearly experts when it comes to networking and technology infrastructure. What has impressed me most is the level of personalized attention they provide. They really take the time to understand the project, think through the details, and develop a thoughtful plan rather than simply recommending a one-size-fits-all solution. They've been incredibly thorough, responsive, and helpful in explaining the different options and making sure everything is designed correctly from the start. You can tell they genuinely care about getting the system right and creating a solution that will work reliably for the long term. I highly recommend Brilliant Connectivity to anyone looking for a knowledgeable, detail-oriented, and thoughtful networking professional.

We realized one of the most important decisions for our new home was choosing a whole home…read morenetworking system with lots of capacity and capability. As a consultant, I work from home and my wife works from home most days, so we needed a great system that accommodates lots of video calls, as well as home security, entertainment, a growing list of indoor and outdoor app-controlled devices, and strong wifi access for friends, colleagues, and family who stop by. And we also know that, in the future, nearly everything will need to be connected to the network. After weeks of searching for a solution, we discovered Brilliant Connectivity, which designs and installs Ubiquiti Unifi networking systems, the finest high-performance networks and wireless products on the market. Daniel G, the owner and founder, is a senior IT expert with deep knowledge and experience using Ubiquiti products to create customized networking solutions for his clients. And his installer, Rafael, did an excellent and clean installation that covers our entire house, upstairs, downstairs, interior and exterior. It is our pleasure to give Brilliant Connectivity our highest recommendation. Thanks to them, we have a home networking solution that meets all of our needs, and there are no more frustrating IT glitches and time-consuming DIY fixes to deal with. Thank you, Daniel and Rafael!