Salon was not very packed, thank God. They seemed to have a very structured system. They were kind, offered water, gave me a pillow for my back. I ordered the milk and honey pedicure. It was very lavish, great massage, went in depth with my cuticles. Overall they were very communicative, which is different for nail salon. I appreciate it. She was being mindeful of eveness of my toe nails.... amazing! I would definitely come back. Worth the price read more

Diva Nails and Spa - Nail Salons Near Me - Raleigh, North Carolina

See all

The main attendent when finished did not scrub my heels and said next time. Left no tip and I really should not have paid him. Won't be going back. read more

First let me just say that my nails are thin and weirdly shaped and I have been looking for a salon that can make my nails pretty for a very long time. And then I found Diva Nails!!!!! Everyone there is so nice and accommodating and welcoming. I leave very happy every time I get my nails done. I have always had trouble with acrylic nails staying on. They usually will start lifting within a week. Now I can go up to 3 weeks before a fill in. For my nails, that's insane. I always see Jenny for my nails. She's literally amazing. Go to diva nails and let them make your nails beautiful! read more

Diva Nails and Spa - Nail Salons Near Me - Raleigh, North Carolina

If I could give a negative star I would !! They do horrible work and try to convince you it's nice to not fix it. customer service is so horrible i didn't want to even say anything about the service but did anyway because I was so upset and she man handled me and only gave me two color plates to choose from. Gave me white when I asked for pink cause my toes wee too dark. I will never be back and I will never refer them to not even a cat. Tacky business should be ashamed to be in the mall!! read more

Diva Nails and Spa - The only colors I could pick from - Nail Salons Near Me - Raleigh, North Carolina

I got an SNS manicure done on a Thursday for an important event and the next day one of the nails popped off. I was out of town and attended my event with a broken nail :( I returned 2 days later for a repair - after the repair, 2 more nails broke off and the top gel coat began to peel on every finger. An SNS manicure typically lasts me 3 weeks this one didn't even make it 3 days. I had high hopes for this place given strong Google reviews but unfortunately I will not be returning. read more

i love how Kelly does my nails. i have long nails which can be difficult to do. she always takes her time and is fun to talk to. everyone is always nice and professional. read more

Diva Nails and Spa - Nail Salons Near Me - Raleigh, North Carolina

I have been coming to this location regularly for 2 years now. I feel like I have a wonderful spa treatment here. They take their time and always do a great job. I like the Organic Deluxe Pedicure and the Dip Manicure. I get compliments each time I have my nails done here. read more

I went with 3 friends today and we called before to ask for prices. When we arrived I sat down and asked the price for full set with French tip she told me $75 I thought that was a big jump from the intial price I was given so I asked her what the price for a normal full set and she told me $65. My friend sat next to me and got two different designs on her hand for $65. I knew at that point I was being scammed. Another one of my friends went earlier and paid $55 for a full set with French tip. I get my nails done monthly, this full set is painful and poorly done. read more

Read this review. Ok so I went to this place 4 times. That's it, they had their last chance and didn't meet my expectations. I'm new in the city and I was looking for something closer to my house. The first time my nails lasted a lot. The second time too, I went with the same nail technician. The third time I went she was out so I decided to do it with another one who was ALL THE TIME on her phone, my wedding was that week so I decided to do french with dip powder, THE NEXT DAY my nails were all messed up!! THE NEXT DAY! So I had to go somewhere else and paid FULL PRICE again to do a whole new set of powder. After this experience I gave them a last chance because the nail technician I liked was back from vacations. Turned out my nails were looking horrible after only a week. read more

See all

It is very difficult to photograph however this less than 5 day old brand new set has a crack in it. That however is the least of my worries as my index finger is completely missing. The entire top half of the nail ripped off. The pain is intense and it is so tender it needed a bandage for most of the day. I would not try acrylics with this salon again due to the lack of durability. read more

See all

Poor customer service. I had an appt for pedicure, soak off, and gel nails. They prioritize walk-ins and make clients who are already in the shop wait. It's ridiculous, and the worst experience I ever had in a nail salon! If I could give less than 1 star I would. read more

My experience here was actually pretty good! I didn't expect it to be good because of the reviews here in yelp... I had acrylic and they did a great job. Probably will go back here if I need my nails done. read more

Diva Nails and Spa - Nail Salons Near Me - Raleigh, North Carolina

So I was already in the salon when I began skimming yelp reviews and instantly got nervous. The salon was not busy at all around 3 pm on a Tuesday and I went for a pedi and full set gel mani. I have to review as two separate experiences: Pedicure Deluxe: Wendy was amazing - seriously on of the best pedicures I have received in a long time. The foot and leg massage was insanely good and she was meticulous in ensuring my short nails were painted perfectly. Pedicure: 5 stars. Manicure: Anne was really nice and my gel manicure was okay. I did more redirect on this, but what woman isn't picky about the shape of her nails. What made me nervous was when she started reading the shellac polish bottle, as if to look for directions...that made me and my friend who was me, both nervous. Overall okay, I give it 3 stars just because I had to do a lot of redirect on length and nail shape. I would recommend this place- sorry to see so many others had a bad experience. Everyone understood my English perfectly and I understood them. I wasn't uncomfortable at any point and everyone was very friendly and open to my expectations on services. My pedicure still looks awesome!! read more

Diva Nails and Spa - Perfect polish over a week later- nope that's not shellac either. Ask for Wendy- she was great! - Nail Salons Near Me - Raleigh, North Carolina

Horrible service lady was upset because I had requested the basic pedicure. I thought it was funny but that is not professional at all. Then she was constantly on her phone I just won't ever come back. I am unsure how they actually have business they were all rude. I was given a time frame and they never called us when we were advised. read more

They were clean, the atmosphere was wonderful and the work was even better.. staff was very professional and kind and I'm not sure the name of the guy who did my nails but he was AMAZZZZING I love them! My nails haven't looked this good in idk how long lol must try them! Definitely my go to nail salon now read more

Diva Nails and Spa - Close Up of Gel Full Set with Coffin Shape $43 - Nail Salons Near Me - Raleigh, North Carolina

See all

If i could give this place 0 stars I would. The entire time I was there me and my mom were super uncomfortable because of how rude they were. The place was super dirty and unsanitary, I got a nail infection. My nails are uneven and have black spots all over them (they are yellow) read more

I have gotten my nails done 3 times here now (acrylic French mani). The first time was great. They were upfront about pricing and did a phenomenal job. I think it was 3 weeks before I needed a fill. Second time, they quoted me one price at the door and another at the end (I think it was only like $7 more) but she did a great job so didn't really mind. Third time, I went they quoted me $30 at the door (AFTER inspecting my nails) and after I sat down and she filed all the polish off so I really had no choice but to proceed, she quoted me at $45. Every step I had to check my nails and there was something wrong up until the end when she had to completely redo one. I was there for over an hour and a half when it was all said and done, several of my nails burning from being filed down too much and most didn't even come all the way to the cuticle. I didn't catch any of their names unfortunately but my friend had the last woman when she went and had a similar experience. It's 4 days later and they're already beginning to come up. Do not plan on going back. read more

Best nails in Raleigh! Great mani and pedi! I go here faithfully every 2 wks if you have any problems with them they are glad to fix for u! read more

See all

I should have read the reviews before I came here. However, I was in a rush and it was Sunday. The places that I usually frequent were not open. The customer service was horrible. My nail tech was rude to my mother and didn't even say thank you when she was tipped. She also cut my cuticles too deep to the point where my cuticle was bleeding. Read on here for my full review: http://www.justbefresh.com/2013/03/05/diva-nails-spa-review read more

I'm being generous with two stars because I appreciate the fact that they were able to get me in when it was busy. I did read reviews first but I wanted to give it a chance. I got a basic gel manicure. Not even without leaving I could tell I was not please. My nails were not smooth and when I was done they just said that's it. Only a few days later did my nails crack. I felt like they just rushed me in then out. I will never go back. read more

I came here with my sister on Sat 5/12 in a last minute pit stop to get a mani pedi before my sister's graduation party. We were told 5 min wait which turned into 20 mins. My sister had been wearing heels and had achy feet her water was cold and she had asked 3 times to have the water made hotter. And the response was later!!!?!?! I asked the same thing twice and would not accept nonfor an answer so finally they made our water warmer. Me and my sister both had aching and sore cuticles for about 3 days after. My pinky cuticle was cut to the point of bleeding and the lady told me it was my fault for not sitting up straight. My manicure/pedicure cracked and chipped the same day. It was very dull and needed a second layer of top coat. We were so pressed for time and if it was not an absolute necessity I would have gotten up and left. I would give this place 0 stars if possible. I know they would still get business for being in the mall but I do hope this saves someone the trouble run, away from this place and do not look back! read more

This lady started my Nails STORMES OUT and told me someone else would do my nails because I would let her file a nail that wS broken and hurt ....I JUST MOVED HERE and I WILL never be back then the one that she pointed me too had 2 ppl she wanted me to wait after when I was there before them and waited over and he to be seen in the first place!! ZERO STARS IF I COULD !! read more

I went in for a mani/pedi, the pedicure was great even though I felt like the massage should have been longer for the price she was a little lazy. Lastly my manicure was a horrible experience. The lady did not know how to file my real nails, I guess because I didn't get false nails she didn't know how to file them correctly. I was nicely correcting her about the mistakes on my real nails, that she handed me the nail file to do them correctly. read more

This place is disgusting and nail techs are RUDE! I went to use the restroom before getting nails done and there were roaches crawling everywhere. I got my nails done because I had an appointment and didn't want to be rude, but their tools are filthy they use. On top of that, their customer service SUCKS! They don't make you feel welcome in the nail salon and don't take their time doing your nails. DON'T WASTE YOUR MONEY OR TIME HERE! Sincerely, Cris read more

*BEWARE* Unlawfully held my daughter against her will. I brought my 14 year old daughter to get her nails done here. I went to pay the bill and they tell me they don't take American Express. No signs are posted whatsoever in their store about their credit card policy. They told me I could go to the ATM to get cash or customer service to get a gift card. I started to leave the store to go get a gift card and the lady grabs my daughter's arm and says she's not going anywhere and would have to stay until I got back. Well, that was absolutely not going to happen so I objected. They told me I had to leave either my daughter or something else worth $38 as collateral until I returned with the gift card. I was about to throw up right there as my daughter was being unlawfully held against her will. I was being forced to come up with collateral so that I could go get the gift card that they suggested I use to pay the bill. I was traumatized. A good patron from the nail salon flags down Security. I asked the security guard to walk with me to get the gift card because I wasn't leaving my daughter there with them and I was not going to give them my cell phone as collateral. I was disgusted. The security guard graciously walked with me to get the gift card. We had an interesting conversation. Bottom line, I'll never go back. They should be in jail. read more

Horrible service. Never again would I go back or recommend. Refused to do nails at 8 an hour before closing it doesn't take that long.

This place did a fairly good job on my nails but service is absolutely awful. I got them done 3 days ago and one broke. Currently have been waiting 30 minutes and I will never come here again. Don't waste your time, there are much better places in Raleigh. read more

Staff is rude and look unhappy to be there. I had an ok experience when getting my gel nails done on my toes, but the massage hurts. I've been to other salons, and I've liked all their massages much better. I got acrylic nails and the lady yelled at me because she thought I messed up nail. She became extremely rude and yelled. I asked her to show me where exactly I hit it and she was struggling to find an imperfection. Also, this place is overpriced. I've been to more expensive areas and they do much more for a cheaper price. The only reason I'm giving two stars is because the nails were done well. However, the experience was terrible. I will not be returning. read more

So unlike some of the other reviews, I haven't had problems with the actual nail results (I've been twice for gel nails and pedicures). I went 2 days ago to get a fill for my gel nails, though, and had a really bad experience. When the nail tech was painting my filled nails with gel polish, during the second coat I bumped the tip of my nail against the UV light. She actually yelled at me that "it's messed up already!" and that I need to "MOVE SLOWLY." She started to wipe the smudged polish off my fingertip, then shook her head angrily, got up without saying anything, and walked away to the back room. A few minutes later she returned, talked to another tech, and continued ignoring me. The other woman came over, finished my nails, and rang me up, with my original tech refusing to acknowledge me after that. It was really off-putting, and disappointing since this is the most convenient salon for me, but I'll be looking elsewhere. read more

Wow! These reviews are cover both ends of the spectrum. I was recommended by a resident at a community I manage. My tech's name was Kelly. At first glance, it appeared she wasn't approachable but she warmed up in minutes. Our conversation was great too. There was 2% language barrier but we understood each other mostly. My fill in cost more than where I normally go to but the quality of service was better. She was honest and told me that I need to soak off the acrylic from time to time, and let my nails air out. Sometimes, people don't think of the labor these technicians go through and the personalities they may come across. I give this establishment two thumbs up so far. read more

I used to come to this salon regularly, mostly because if it's easy location. I also used to think that I was receiving above average service ... that is, until I went somewhere else and figured out what above average service really was. i went to this salon looking to get a set of powder gel nails. the technician talked me up into getting a liquid gel set instead. the service was okay, the technician was rough, ended up making two of my fingers bleed. she talked to her friends 90% of the session, in another language, making it a little awkward for me. I didn't think much of it because my nails looked much better than they did when I had walked in. a week and a half later, I was in wilmington at my cousin's regular nail place and immediately after glancing at my nails the nail tech asked me if I had done them myself. come to find out, the woman at diva nails did not give me the "liquid gel" nail set which I had purchased, apparently skipped a few steps in the process causing them to yellow, did not sand/even the tops of the nails out, and didn't press the gel correctly near my cuticles causing them to lift after about three or four days. in conclusion ... pros: -pretty fast service -easily location (in the food court at Crabtree) cons: -services not worth the prices -dishonest employees -unprofessional employees -employees do not speak/understand much English -services are rushed rather than relaxed I will not be returning, ever. I think the worst thing that a business or an employee of a business can do is knowingly scam and lie to a paying customer. there is a reason this salon has so many bad reviews. read more

Trust these reviews, Yelpers. I am currently typing this review slowly and painfully because a nail tech at Diva Nail and Spa gouged and cut my cuticles out on THREE separate fingers, one of which is clearly scabbed over. I am still in pain on Saturday after my Tuesday visit. I will never ever return. My colleagues and I visited this establishment because we were in the area for a work function and had limited access to transportation. I love to give people the benefit and went in prepared for a positive outcome, but I can now understand why the yelp ratings are as they are and why that is completely accurate. To make a long story short, there was lots of barking and gestures of where we should sit and what to do. I tried to chat up my nail tech but she pretty much ignored me. She was pretty rough and squeezed each of my fingers especially hard while working on each nail, which made me wonder: what happened to these people to make them so mean? When I winced from pain after she cut my finger, she mumbled something about my skin being very dry and never even apologized. Needless to say, she didn't even offer a discount after injuring me, much less any apology. To add insult to injury, my nail broke the next day... I don't understand how that happens on a (30 dollar) gel manicure. read more

I should have looked at these reviews before going here. I went with three other people and they got pedicures and I got a manicure. The man who did my nails had the roughest hands and the manicure was horrible. It looked like I did it. There was nail polish on the sides and they are already chipping after one day. One other girl got the deluxe pedicure with a 10 minute massage. She never got the extra massage because she was finished at the same time as the others. When she tried to dispute it they just walked away and charged her card the full amount. I will never go back here or send any of my friends here. I recommend Cameron nails in Cameron Village. A lower cost and 10x better of a salon. read more

I went here recently before heading to my cousins wedding. I brought my daughter along and we both had a mani/pedi. They didn't pay much attention while painting my daughters nails. They didn't even wash her hands first or clean under her nails or trim them at all. They were sloppy and the paint was off her toes and her fingers- she was not wiggling as we are very used to getting our nails painted together. Even so I would've expected a tidier job. In the moment I found my manicure and pedicure to be better. They were gel but did not last very long. They were peeling before the end of a week. I was disappointed and will try new nail salons in the future. I recently moved here so I have been looking around. I also had my armpits waxed. It did not work out well and seemed to only break off the majority of my hairs. The technician even commented that it is not her favorite type because there is better success rates with other waxes. read more

I've been here 3xs. First time mani:pedi, it wen't well. Nothing spectacular but worth the cost. What do you expect for a mall salon Second time: manicure. I was horrified. They butchered my cuticles and despite my protests, cut my nails way to short. I came one lunch break and didn't have time to wait for my nails to dry so I asked if I could come back after 5. "no problem" he said and took my 15.00 bucks and 4. Dollar tip. I arrive later, the man who worked on me before asked another person to paint my nails. She commented on my butchered cuticles. Thanks! After I'm done drying and about to leave, the young lady follows me out the door asking me to pay. I go back in, the original manicurist was gone and I explain . No Dice. I pay 6 more dollars for a color change and leave swearing never to go back. Third Time: a co worker who swears by this salon begs me to return . She told me she told the owner about my experience and he'd like to make it up to me. I should have never gone in but I really wanted to like this place bc it's so convenient to work. I make and appointment along with my co-worker. I let the girl know we are on a lunch break and only have an hour. They take my co-worker first (she did not have an appointment ) and I sit there for 25 minuets while 2 employees stand in the pedicure area. I get up to leave and one of them approaches me and said he was ready to do my nails. I assumed the best. I only has time for a color change.What a mess. He rushed and painted my cuticles. My 4 year could have done a better job. I asked to speak with the owner . He said he was it. I explained the ordeal from last time an everything that had happened until that point. He answered his phone while I was in mid sentence . With 6 minuets left, I handed over my card and explained again I had to run. Without even looking before I signed, I ran back to work.Later I noticed he charged me 14 bucks the price of a full manicure..that's enough for me read more

I don't usually do reviews, but after my last experience at this place, I feel that I would be doing a disservice to others if I didn't let them know what goes on here. I have several issues with this salon: 1. The staff is utterly RUDE. They either don't talk to you or they insult you. I went to get my nails done and I asked for the coffin shape. She said she couldn't do it that shape because my nails were too short. My nails were actually long (at least a half inch past the fingertip). I explained to her that I had them filed into that shape many times before when they were much shorter. She ignored me and shaped them square after I asked her not to. Also, one day, I asked if the girl who usually does my eyebrows was working, but I couldn't remember her name. I pointed to the room that she does them in and the tech screamed something to her in Vietnamese. The girl I was referring to came to me, looked at me and said "I don't do your brows. I don't remember you. It doesn't matter who does your brows, ma'am." I said that it wasn't necessary to approach me because I didn't care who did my brows, I was just asking a question. 2. They are careless. My cuticles have been cut more than once because they rush through the job (Which I don't understand because they don't have THAT much business). The last time I went, which was a few weeks ago, the tech cut my skin while she was filing and it started to bleed. She acted as if it was nothing and continued to do my nails without asking if it hurts or offering any apologies. I was disgusted. I was less worried about the pain as much I was about the possibility of infection. She didn't seem to care. That was my last straw. 3. They are dirty. At one of my most recent visits, I saw two small roaches travel across the front waiting area. It goes without saying that I've since found another salon. I'd rather drive farther than deal with such horrible service. Don't waste your time and money here. read more

Went there for a manicure and pedicure. The pedicure was nice and relaxing. It felt good an looks good. The manicure not so much. I got a gel French tip manicure and it doesn't look even. It also looks to be chipping at the corners and came off of one nail after 3 days. I've had a better manicure for a cheaper price. I would possibly go back for another pedicure but not a manicure. read more

I come here for my pedicure. Staff is thorough and enjoy what they do. Beautiful people, fun and relaxing atmosphere.

I visited this shop on a Sunday and had a pretty good experience. I came in for a pedicure and gel manicure and only waited for about 10 minutes before being serviced. The pedicure was good and my nail tech was nice. The same tech did my gel manicure, which I was very pleased with. Its been almost 2 weeks, and not much chipping. Probably the best gel manicure I've have had in the four shops I have been to in Raleigh. I will definitely be coming back read more

I went to this place twice the first time i went i got only tips done and she did a great job i wish i could remember her name but i cant.... well the next time i went she wasnt there and a guy did my nails and my toes this was the worst experience of my life in a nail salon he was rough with my hands and feet and he did a horrible job. My toes look like a twelve year old just painted them and my nails are cut crooked. my fill in looks horrendous i can see the scratches from the nail fill under the acrylic. I also had it airbrushed and he painted it crooked and there are so much air bubbles on my nails one of them looks like it has a tumor. After he does such a horrible job he has the nerve to try and charge me $10 extra like i dont know how to count. Some of them in there are extremely devious and their starting to give asians a bad name. I wouldn't advise anyone to go there its a waste of money and time. read more