I got my nails done at 6:41 PM Sunday, July 13 after my husband and I finished having dinner at the hibachi place right across the way in the mall. It was our last day in North Carolina and I wanted to get my nails done. This is how my nails looked three hours later and by that time the salon was closed. Since we left first thing Monday morning as soon as I got home, I called and asked for the manager and the person who answered, Bobby, said he was the manager. I called and explained what happened, but he was dismissive all around. Bobby also stated that their work is not guaranteed unless it's gel polish. You cannot post a review without giving any stars, but if I could give -5 stars, I would. read more

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I got my nails done 5 days before Thanksgiving with a poly gel manicure. I got home, ate dinner and by the end of the night, 2 nails popped off. 2 days later I ubered back to the mall, got them fixed and by the end of the night another nail was gone. 2 days after Thanksgiving, they had all popped off except 2. I went back and asked them to redo them and they said no. Basically, I paid $80 for a manicure that lasted just barely over a week. The woman told me it should last 3-4 weeks. read more

This place is okay.....the good was I was walking around the mall and desperately needed my toes done and they were able to get me in for a gel pedicure with gel polish removal. The not so good was pretty much everything else lol. It didn't start off great because they didn't have the color I wanted. That was okay and I just picked another off white chrome color. The water wasn't as warm as I'd like, but it was okay. The pedicure itself wasn't bad! They put a clear coat under the color I chose, so I didn't even realize when they'd switched to the color because it was so sheer. I asked to switch to just white and they were accommodating. As they were finishing up, they switched technicians. Which I thought was odd since the man doing my toes didn't go anymore. The polish was a little thick and uneven. When I got done. They said the price was 53 even so I gave them my card. When I got My receipt I saw there was a 1.50ish fee for not paying in cash. I wish they would have told me or had a sign somewhere! Overall, it did in a pinch but I wouldn't go back. read more

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If I could give a zero this place is horrible I just went to have a nail removal it took over an hour she cut my fails filed them all the way down did not buff or shape them and the owner knew that I was not satisfied came to the front never apologized . I will never go back here please stay away they are rude don't care about your nails and the service is horrible. The two ladies checking out behind me were also disappointed with their service. I hope that they leave a review as well. I am writing this review on 4/28/2025 . Please save your money and go somewhere else!!!!!!!!!!! read more

I just got my nails done tuesday Feb 28th around 4 something I am very disappointed and disgusted with how my nails came out yall they are so thick and uneven application of acrylic (color was fine ) but everything else was shit. And was not worth $75 at all she clearly didn't know fully how to do acrylic the right way and I had to corrext her once abt bumps and still didn't help I don't reccomend this place. I was too afraid to tell her I hated them and went and lowkey she's a tear in the car I want them redone fresh set! DO NOT GO HERE!!!! read more

Polish Nails & Wax - Nail Salons Near Me - Raleigh, North Carolina

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Yikes. Skip this place. In 15+ years of getting my nails done I've never asked for someone to stop and start over because the work was so sloppy. Even after redoing them they still looked kinda bad. I wish I had skimmed the reviews before coming here! read more

Polish Nails & Wax - Nail Salons Near Me - Raleigh, North Carolina

Wow sums it up about this place. I visited on Thursday and less than 24hrs my gel polish was chipping. I left a review and the store manager told me to contact her. On today which is Sunday one of my nails is nearly off.. so I contact them and send pictures. Jenny says this is normal. What's normal about this. My services haven't even been a week, the polish started chipping the next day and now my nail is hanging off!! A waste of my money and time!! I will never visit this nail salon read more

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Hope it was not Brandon waiting on me today....since his reviews are good...........never introduced himself, insisted I had acrylic and I do NOT have powder acrylic. File nails square without asking how I wanted them and they looked horrible. Talked to fellow employee while doing my nails and I was only client in salon and still was not getting proper attention. I got up and said I was not happy and would go somewhere else. He said it would be $30.....a lady came over and offered to finish my nails.............I said no I will go somewhere else....................ask I walked out the door he hollared "F*^k you Lady"....................CRABTREE SHOULD KICK THEY OUT OF MALL........... read more

My friend and I came here after shopping at the mall and we were able to make reservations for 5 PM. We came back and we were taken care of right away. The gentleman that did my pedicure was thorough. I would've liked a longer leg massage but it was OK. My friend mentioned that they did not put a topcoat on her basic manicure and I overheard another customer say the same. Complementary water was offered to us. read more

I don't understand some of the complaints about this place. The staff is attentive and will literally do anything you ask. You just have to ask. I've been going here now for over a year and they are the best hands down in this area baquality of product used and skill. read more

I gave them two chances the first time the experience was lackluster and my toe nail chipped (gel) polish after like 2 days. Thats completely unnaceptable. Gave them a second chance and it was the same thing. They use poor quality products. What really burned my grits about this place is that they have sign saying that you would save if you pay cash. Heads up: IF YOU DONT SAY ANYTHING THEY WONT EITHER. read more

Polish Nails & Wax - Misleading signs! - Nail Salons Near Me - Raleigh, North Carolina

Being in the area for some errands we decided to get some cleanup work done on the nails. We were greeted immediately after walking in and they were able to accommodate us immediately. We sat in our massage chairs, while they prepped our feet for pedicures and asked if there was anything we wanted to drink. I started my massage chair, soaked my feet in the filling tub while I waited for my nail expert. The water filling the feet tub continued to run and begin to overfill due to it being left unattended. I yelled for someone to shut the water off and grabbed my shoes since it was beginning to overflow. My nail expert arrived and introduced herself, she was very friendly. She gave me a bottle of water and verified my preference for pedicure. I sat back while she took care of my feet very well. She did ask if I wanted a a manicure, I decided to go ahead with that as well, once she finished my feet we went into the nails. She did a very thorough job on the manicure and cleaned up my nails very well. I was very happy with the results and enjoyed my conversation with her as well. We will be returning here in the future. Cheers!! read more

I stopped in today for a liquid gel fill. None of my mails are even. They're thick, clunky and almost all of my cuticles are torn up. Not to mention the lady grabbed my stroller with a sleeping baby in it and knocked him into the wall waking him up. The woman who did my nails "fixed" them 3 times. I called once I got home and explained I live a half hour away and couldn't just come back. They said that's my only option because the manager is on vacation for 2 weeks. I said that was unacceptable to which the acting manager told me was all she could do. I've been getting my nails done for the better part of 20 years. I know what I want and how it should be done. Save your money. read more

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I honestly think this is the worst shellac manicure I have ever had. I was in the area for work travel and stopped in during my down time. First, the gentleman that did my nails took forever! When I left the nail salon, I noticed my nails felt tacky still and looked uneven. I let it go but the very next day, they already started to chip. I'm only 3 days out from when they were done and I already feel like I need to remove the shellac. All of my nails are chipped. If I could give zero stars, I would. Definitely not worth the price at all! read more

Worst nail job ever!!! Unprofessional. SAVE YOUR MONEY AND GO SOMEWHERE ELSE. My nail dip is tacky with visible specs and uneven. It's the tackiest French manicure or nail job I've ever had. Will NEVER visit this hack job salon again. If I could give them a negative star I would While I was there two women who'd previously had their nails done by this male the day before returned to have nails with cracked polish redone. Cracked polish sounds like cheap polish is what's being used. I can't tell you his name bc he never introduced himself. He didn't talk just grunted commands. He does wear a pale blue stripped mask over his mouth on top of a paper mask. He wears black ear buds. Service date 1/5/18 read more

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I've gone to this nail salon for a couple months and i would completely recommend requesting brandon for a full set. He takes his time and pays attention to detail. I've never had such amazing nails done at a local nail salon. read more

Really enjoyed my green tea pedicure. It took all of the tension out of my neck. I felt like I had just been to a yoga class. The neck wrap and hot moist heat was just what I needed. I would recommend to anyone that's feeling tense. This is my second time here. Both times were no wait, friendly service, and I witnessed the staff cleaning. That's always a good sign! read more

Polish Nails & Wax - Nail bar - Nail Salons Near Me - Raleigh, North Carolina

This has to be the worst experience I've ever had at a nail salon. I travel for a living and I've been to several shops in several states. It started out great with my pedicure but the young lady who was assigned to my hands was extremely rude. She didn't want to add a tip on my mail that was broken. She filed them all much shorter than I asked. She was talking on the phone and not paying attention to what she was doing. I was getting two different colors and I had to stop her several times from dipping the wrong finger into the wrong color. One of the colors ended up being completely off so I asked her to find the right match. She kept saying that they don't have that color but I knew they did because it was just a natural color. She tells me to hurry up because she has another customer. The manager must have heard us because she finally came over, apologized and helped me find the correct color. I didn't get the girl's name because I was just trying to get out of there. She sat to the right as you walk in, right in front of the nail polish. You'll know her by the sour look on her face. I don't think she can turn it off. read more

Don't waste your time or money. There is only one girl in there that can do nails. It took almost 1.5 hours for a simple manicure because the woman legitimately was painting on my cuticles. Had to make 3 attempts to fix it. My 3 year old daughter could have done a better job. read more

My fiancé came in here to get her nails done and the job the man did is awful. She kept saying what she wanted and he kept saying a different thing. It was really annoying and I don't recommend coming here to get your nails done. If I could give this zero stars I would. He also was on his phone almost the entire time of the appointment. He seemed so distracted and we were both disappointed by the lack of service. A waste of money for $45. He also made her nails bleed. read more

Best. Pedicure. Ever. Feet...er...hands down! Very thorough and skilled in fixing nails trying to become ingrown. I got the top of the line special pedicurefor only $45. Included sugar scrub, oil massage, hot parafin and hot towel treatment. Wow! Not your usual mall pedicure, I will be back ASAP! read more

Polish Nails & Wax - Lots of comfy massage chairs - Nail Salons Near Me - Raleigh, North Carolina

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No stars from me. They are horrible i got a pedi and fill in. He messed up my feet when polishing them so i made him redo or they wasn't getting any money... fill in i had glue all over my hands and she cut me during the fill-in. Didn't apologize but kept Grabing my sore finger . i was ready to punch her in the face. I will never go to them again they are the worst. read more

Coming back to update my review for a third time. Only because I had thee absolute worst experience with a nail tech named Ben! I got married this past Saturday and schedule my mani and pedi for myself and 4 other ladies in my bridal party! We started with pedicures and everything went great. Time for our nails and the nail tech I wanted was unavailable so they told me to go to this guy named Ben. From the go you could absolutely tell that he was not trying to do my nails. But eventually he told me to come to his chair. The interaction starts very friendly, I'm sharing with him about my wedding plans and he's asking questions about the big day. As he's doing my nails, I'm noticing that he is rushing and my nails are crooked. I point it out to him and she says "after I finish it it with polish will straighten out." Now, I'm not geometry major but I do know adding polish does NOT make crooked lines straight. So I asked him to just redo that one nail. He instantly got annoyed but redid it. We loved on to my other hand and he asked me if everything was fine, I did a double check and another nail was obviously crooked again! Upon telling him that he drops my hand and says "I'm not doing your nails anymore! You wait for the next person"! At this point I'm SHOCKED!! 2 days before my wedding day and this nail tech literally leaves me with nails half finished and walks away with an attitude. Thankfully another nail tech named Noy was able to save the day. I wish I had taken pictures to show you how crooked and uneven my nails were and he was trying to convince me they weren't. Even the other ladies said it was terrible and Noy had to pretty much start over on my nails. Hate that I'm giving the shop a low score when it's really only Ben/Bihn that is a terrible and rude nail tech. I brought 4 new customers to that shop and I still can't believe he tested me that way! Visit this shop, but stay clear of Ben!! Go with Noy or someone else. read more

Polish Nails & Wax - Nail Salons Near Me - Raleigh, North Carolina

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As you can see from the pictures below: Pic 1 My nails are different widths because they filed the sides too much on a few nails Pic 2 I understand that the nail grows with your natural nails curve (and I had broke the nail that is straight) but they broke SO incredibly easily. My heart dropped each time because I would be doing something that doesn't even require a lot of pressure like sending a text on my phone and they broke with just the simple tap on my screen Pic 3 As many times as they lined up my fingers they could not match lengths Lastly the nail shape I always asked for was coffin but it looked more almond or a wanna be coffin. I even pointed it out and the man took a nail file and started to file my already painted nails thus taking the nail polish of on the sides and making them rough. I didn't have time to look at the nails because I had to go to work right after (I work in the mall) otherwise I wouldn't have paid. The people are genuinely nice and the prices are fair but out of the 5+ nail techs working there I know now I can only trust one: Cindy. read more

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They burned me. The lady was distracted the whole time. I didn't realize I was burned until the next day when my brow bone was still throbbing when the other one wasn't. It left a black scab on my brow. On top of that they left one eyebrow thick and one eyebrow thin. Worst experience ever. read more

Polish Nails & Wax - The burn I had for 3 days - Nail Salons Near Me - Raleigh, North Carolina

Terry did a fantastic job with my gel French manicure! He took his time and paid attention to detail even when they were getting busy. Would Def come back again. read more

Polish Nails & Wax - French gel - Nail Salons Near Me - Raleigh, North Carolina

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They had someone do my nails who clearly had no idea what they were doing. Which is irritating when I have a trip coming up and do not want to be inconvenienced by having to go get them fixed....He didn't do half the pedicure and the paint looks awful, not to mention it was expensive. I will not be going here again read more

Polish Nails & Wax - It looks like a 5 year old painted my nails... - Nail Salons Near Me - Raleigh, North Carolina

Never ever go into a nail salon on a whim! I now have poorly painted gel coated fingernails that look like my grandchild applied the paint. The women who did the work did not speak enough English to discuss what she was doing. She chopped away at my cuticles in a way that made them ache for several days. Two weeks later they looked worse than when I went in because skin is peeling away. One nail looked so bad-it had a teardrop shaped bump on it, that I returned to have it fixed. After discussion with the manager where her first response was "there is nothing wrong with it" they did grind off the bump. Speaking of grandchildren, are these nail places employing slaves? Just asking. read more

I went there yesterday for the first time. A guy that I don't know his name did my gel manicure and he did a horrible job. He took so long and it didn't turn out well at the end. I don't think I go there anymore and if I go I won't let the guy do my nail. read more

It's a nice place BUT I've had better service. Dipping powder was not complete I had spots in my nails without the color and no edge cleaning. They don't apply nail polish all the way to the back so your nails look like a week old. Sorry but not coming back ... Well here I am a week after with nothing on my nails because it didn't last. This has been the most crappie nail job I've ever had . Right now I'll guve them - 5 stars. Don't waste you're money here go somewhere else. read more

Never go here. They aren't licensed or know what they are doing. They couldn't get the gel off my nails because they put water in their remover. Manager should be fired. When I told him my issue he told me to leave and wouldn't give me the number of the owner. He wouldn't let me keep the nail file so I could fix the nails they broke Crabtree shut this business down. They are low class. I went home with half polish taken off and a severely broken nail. I had to cut all my nails off because of my experience and buy a kit at Sephora for $20. Shut them down!!!!! read more

The worst gel manicure of my life. If I could give them zero stars I would. They were very pushy for us to leave when the mall wasn't busy and they weren't closing anytime soon. I hope this place closes. I feel bad for others who decide to get their nails done here. read more

This was the only place I could find that was open after normal business hours. I knew it was not a good idea to go to unknown place. The lady that helped me couldn't get my gel off of my nails, used weirdest device, very little acetone, and no time was given to soak and soften the gel. She literally broke and scrape the gel together with my nails. I had to stop in the middle of this awful experience and leave. The manager apologized and didn't charge me, but dear lord, what a disastrous service. I thought it could be emergency stop since they open later than my other place read more

I am here clothes shopping with my daughter. She got a manicure and I got a pedicure. It was relaxing, the staff is nice and it was the best pedicure that I've had in a while. read more

This use to be my spot back in 2015, but now their services are very poorly...I was super excited about getting my nails done after everything was close for nearly 3 months, but when I left my nails were very bumpy and lumpy, I ask for coffin nails and the lady did what she wanted. read more

I don't recommend you get your nails done here. There is a ton of other places where you can get better value for less $. I went in there to do just a regular one color gel nails and as the lady was doing my nails I noticed the gel has started to peal off. I told her but she just shook me off and said it will be ok and just kinda pushed in the pealed off part. As soon as I left the salon the pealed off part fell off and another nail started pealing off. She also did a very sloppy job painting the nails - in short, it looked like a right handed person painted it with their left hand. Another thing that frustrates me about a lot of these nail places is that you go in there to get one thing for the price it says on the "menu" and when you're ready to pay its always somehow $10-$15 more! Is this just me getting ripped off or is this standard? Every time I asked about the price change I get some kind of convoluted answer and always very loud so that the whole salon knows I am the cheap person inquiring about the price at the check out. I feel like I always get deceived at the nail places and embarrassed when I ask why!? This place is no different. I was ready to pay $40 but I was charged $50.. For the crappiest nail job ever.. read more

I've been here many times, and Cindy is great. Last time, I took my 12-yr old daughter w me. The crabapple that sits at the counter in the middle of the room did her manicure while I got a pedicure. My daughter came over crying at the end of her manicure and told me that the woman said, "you sure got a lot of acne". I've had this miserable woman before, and she is unpleasant enough without INSULTING CHILDREN TO THEIR FACES AND CHARGING THEM FOR IT. I complained to the young man at the counter and he acted like he couldn't comprehend what the problem was His English is perfect. Cindy looked horrified, but no one did anything. I really wanted the woman to apologize. She could here me complaining. No apology, and still charged me full price. THESE ARE TERRIBLE HUMAN BEINGS, and I told them so. read more

Wish I could give 0 stars. I ONLY came because my normal place was closed. The place was HORRIBLE! The girl who did my nails was such a diva and couldn't stay off her phone. I told her to cut my nails down. She kept saying she couldn't. I told her I'm paying you. So you do what I request. Then she paints with gel. She doesn't even go all the way to the edge. I tell her to go back and she said oh its just dust. I said NO go back and paint to the edge. She does. Then after it completely dries, she begins to file the nails again. WHYYYY would you file the nails with polish on?!?! Like stop. This place is trash and I will NEVER go again. I hope nobody else does either. Poor service. Careless and focused on themselves. They think their work looks good. But I guess with their eyebrows all looking painted on they think everything looks good and it doesn't. Save your money and go else where. read more

I've been coming here for five years! I ask for Brandon every time; he's so friendly and does such a great job! Also love the free beer/wine you get with your service!! read more

Wow... what a disappointment. My nails are extremely messed up and i am never going to come back. I got French gel nails and you can see bubbles between the coats. Not to mention the lines are not even and it looks HIDEOUS. Do not waste money here. read more