Walked in on a Saturday afternoon for a basic manicure with clear polish and removal of my previous nail polish. They seemed busy, however, I only had to wait about a minute. The nail technician working on my nails was great. He double checked what services and polish I wanted, was clear on what he was going to do, and clear on how long and where I should let them dry. He also was friendly, skilled, and efficient. I requested that he use only clear polish and it turned out great! Only critique would be to spend a little more time filing and buffing since my nails are still rough on the edges. The basic manicures they offer are simple, quick, and cost $20. They encourage via signage that you to tip in cash if possible. They also accept visa and MasterCard, not discover. They are clear on pricing and wait times. You can make an appointment or sign in on the waitlist when you arrive. Unlike similar places, they do not offer complimentary drinks. This location is out of the way for me, however, if I am in this area in need of a manicure, I would visit this salon again! read more

I came in for a walk in gel pedicure and I will not be going back!! I have been getting pedicures since I could drive and this was the worst one that I've ever had. First off, they were so distracted by the World Cup game and she tried to paint my UNCUT toenails. I asked politely if she could please cut them. She told me that she did cut them, but she didn't. Secondly, another other nail technician got involved and tried to say she did cut my nails. Like you weren't involved or you weren't paying attention because you were also watching the World Cup game you don't know if she cut or did not cut my toenails. Please stop trying to gaslight me. I can tell you I was paying attention to the things happening to my own feet and also I have eyes and can see that my nails were not cut. I get how big the World Cup. Trust me, all I hear about it in my own home from my husband. But, it's extremely frustrating to pay 70+ dollars for a basic gel pedicure. And then lastly, to be gaslit by two people who clearly were not paying attention was beyond irritating. I didn't even want to tip, but I understand how hard it is when you work for tips. Do better for your customers! This was an abysmal service for the price! read more

ABSOLUTELY AMAZING. I love this place! It was my first time visiting. Annie was absolutely amazing. She made sure I got the exact nails I asked for and the price was extremely reasonable. I am going to start getting my nails done regularly now. I am so so happy. read more

J & A Nail Spa - Almond Acrylic Gel Color 005 - Waxing Near Me - Raleigh, North Carolina

I had a full set of dip enhancements done 5 days ago and they were improperly applied. They have all started to detach from the nail bed and one fell off just from brushing my hair. The tools were not cleaned between customers and my nail tech was on the phone for most of the appointment. read more

J & A Nail Spa - Dip enhancements - Waxing Near Me - Raleigh, North Carolina

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Amazing Experience! Gel Manicure turned out great. Very nice staff, never have to wait long!

Went in without an appointment on a Friday evening for a pedicure. They were very busy but I was immediately taken to a chair! The nail tech was extremely thorough with the pedicure and the polish job looks great. VERY reasonable prices all around! read more

New to the area and have found my nail salon! Clean, friendly, and convenient. Have only had dip manicure but will definitely be back to try pedicure services. read more

I paid $65 for a pedicure and received a basic $35 pedi. I could've done a better job myself with my at home foot spa.

My friends and and I have visited a total of 5 times since the opening and I am still struggling with the review stars. I can say that the place is spic and span clean. Their grand opening sign is very misleading. 15% off Grand Opening seemed to not apply to my manicure. Nor my friends services. Hmmmm....make sure you ask if the banner is still up when you arrive. I have had two mani's and one was great (but the extra services were a little roughly delivered) The second...was done by one of the leaders or owner and she was a bit aggressive on the cuticle removal and changed my color of nail polish after I chose it. This was annoying and I didn't feel like debating it as I had a hard week and wanted to just be quiet and let the environment be a bit of pampering. Previous experience was gentle on the manicure but the add on enhancement hand massage lacked the gentle care of some practitioners. It was good, but perhaps a man would have preferred the approach instead. One of my friends did not like the services she received on another day. Another of my friends was absolutely ecstatic about her Pedicure. She has tricky toes and came away feeling wonderful. The jury is still out. But I would go back. read more

J & A Nail Spa - Clean and pristine. Nice color selection. Amiable staff. - Waxing Near Me - Raleigh, North Carolina

I have been here 3 times and it's been bad all 3 times. However, today completely takes the cake. I have tried it multiple times because I know my mom loves coming here. Today, I came in for a manicure. It was Saturday so I knew they would be busy but I didn't mind waiting. They completely rushed me through. I saw a woman getting a manicure soaking her nails and they were really taking their time. They never soaked my nails, barely touched my cuticles (which really needed attention). They didn't even clean under my nails. I had one guy file my nails (unevenly) and then some other guy came and "finished". Everyone was offered a drink and I never was offered. My nails look horrible and I'm completely furious. read more

J & A Nail Spa - Ridiculous. - Waxing Near Me - Raleigh, North Carolina

Never had a nail soak. No hand massage. Had a rotation of technicians that barely did anything, so no pushing back cuticles, and no trimming. Finished needing another manicure. Will never return. read more

5/5! Excellent customer service, attention to detail, comfortable and welcoming environment, and answered any and all questions I had since I've only gotten my nails done once before. Got a pedicure as well and it was so amazing and relaxing. Every person I interacted with was so kind. Regulars that walked through the door would be greated as well. I will come here for all of my nail needs! read more

Getting my pedicure done every times with Jenny. She is the best, i got gel polish on my toes and they stay forever, loving it. read more

J & A Nail Spa - Pedicure - Waxing Near Me - Raleigh, North Carolina

Absolutely OBSESSED with these fall nails I got done today. Ive been to a ton of nail salons in Raleigh and these are the best SNS/dip nails I've gotten by far! The man doing them really took his time and made sure I liked them while he was doing them and made sure not to make them too thick read more

J & A Nail Spa - Ombré SNS/Dip Manicure - Waxing Near Me - Raleigh, North Carolina

Worst gel manicure I have gotten in the area. It took 2 hours for just the manicure (no removal as my nails were bare when I came in) and it started chipping the next day :( read more

I love everything about this place. So clean, quiet and every employee does a great job. They pay attention to detail, so it's not a quick appointment- but so good! read more

I wanted to give J & A an update with five stars. I truly love this place. Not only do they do an amazing job, they are just the most kind, personable, and genuine people! Customer service is important & they win every time. I'll never go anywhere else again! read more

I LOVE J & A Nails and I always go to the same person, ViVi; she is absolutely amazing! The salon is ALWAYS clean and I can tell that the techs recognize me when I come in! They have a great selection of colors and they offer all types of beverages. read more

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Was in a hurry and was still able to get a high quality manicure. Great customer service.

Started out fairly normal nail experience but quickly took a nose dive. I got dip polish and when the gentleman finished my nails the edges were still covered in polish! I could have let a kindergartener do my nails and had better results. I politely asked if that could be fixed and he assured me it would come off after a few hand washes. Attached is a picture days later. Still all over the edges. To make matters worse they chipped after just a few days so I called to complain. I travel a lot for work and wasn't able to immediately come in. However, when I got back I went there simply wanting the colour removed for free and they charged me $10. I really don't care about the $10 but I was really dissatisfied with the way they approached the situation. read more

J & A Nail Spa - Waxing Near Me - Raleigh, North Carolina

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BAD EXPERIENCE. I wanted to give it a try after last time my gel polish started cracking a few days after and didn't last the 2 weeks most people know it takes, sometimes even longer. But today, there is this lady who is the oldest and slowest, I thought I was pretty clear with her when told her the service I wanted, and I was charged more because of the language barrier, I hear her talking english and seems she understands pretty well, I do have an accent, but NO means NO in a lot of different languages. I explained to the guy at front but made me feel bad, and like I was lying so if you decide going there, just careful with their prices, look they just want to take your money. read more

Just an update on this place! I'm finally getting around to updating my review after getting my mani and pedi here for my wedding in June. I could not have been happier with the service and attention to detail my nail tech gave me!!! My manicure and pedicure was absolutely perfect and looked amazing for our wedding day!!! Four of us were able to get in relatively last minute to do nails the day of the rehearsal. I am SO happy I got my mani and pedi done here for the wedding day!!! Phenomenal service and my color lasted through the entire honeymoon (which included 60 hours in the car, zip lining, white water rafting, and lugging suitcases around everywhere...i.e. I was really hard on my nails!). Love this location!!! read more

J & A Nail Spa - Best pedi ever!!! - Waxing Near Me - Raleigh, North Carolina

I've been going to Tom for about two years! He's very consistent and always does exactly what I ask. I tend to change my nail shape up each set and he nails it every time. I recommend Tom for gel, dip, manicures and pedicures. read more

Great service! Extremely clean. Beautiful facilities Very professional, relaxing environment and a great selection of polishes. Nail techs take their time never rush you me do a fabulous careful job. Highly recommend. read more

NOT worth $72 for a gel pedicure!!! I've been wanting to try this place for a while now. Heard good things. My friend and I both wanted pedicures. I opted for a $55 plus $17 extra for gel pedi. (Why gel on toes is $17 not $15 like nails when toe nails are smaller, not sure). Other than a leg mask the pedicure was no more special than a basic pedicure. I had to nearly beg him to really get into my toes (stuck sock fuzz) and after an hour I had to Ask for water!!! 2 little old ladies came in after we had been there almost an hour and were rushed water. I paid $72 for a pedicure and had to Ask for water! Sorry, I wont be coming back here. read more

Unfortunately the staff 1/2 delivers on what is promise and paid for. After paying roughly $100, my nails we're not shaped and my toes were half painted. I left salon unhappy and decided to call to express that I was not happy with my experience. The receptionist reassured me to come back tomorrow and they will fix it. Day 2 of my scar experience was a waste of my time. They gave me the same Nail Tech who was more interested in watching me shape my own nails than trying to fix the issue. I was told that I messed up my own toes when I put my feet in my shoes even though my feet were drying for over an hour while I was getting my nails done. If I could give them a zero I would. I went around the corner to another salon who is very happy and fixing the mistakes of J&A Nail Spa for me. read more

I was so disappointed in my experience. I have usually gone to pretty nails and by the same people across the street. Pretty nails was full and sent me to their sister property. I expected the same level of service. I had an incredibly slow technician. What should've taken 45 or 15 minutes took an hour and 20 minutes, after which I just got up and stopped. I didn't have anymore time to waste. I don't know whether he was just beginning or whether he was afraid to make a mistake, but several times I told him that his work was fine and we could move on and he just wouldn't stop. They should have a warning label saying that unless you have two hours to get a standard manicure don't go here. Very disappointed. read more

I've been going to this salon for about 2 months was was going to the other one they own across the street for about 6 months. They do a fantastic job every time. They are kind and professional and listen to you! They have a great selection of colors and services. I have give a shoutout to the guy who did my nails last night. He was hilarious and gave me the best gel manicure I've ever had! It looks literally perfect. read more

J & A Nail Spa - So happy with my gel manicure - Waxing Near Me - Raleigh, North Carolina

Excellent pedicure massage! Brand new massage chairs! Highly recommend Henry. Very clean. Nice staff. read more

J & A Nail Spa - Beautiful decor, colors peaceful, relaxing. - Waxing Near Me - Raleigh, North Carolina

Great service and great employees ! They use good brands nailpolish and staff work really hard to make your nails look perfect. read more

J & A Nail Spa - Nails done by jimmy - Waxing Near Me - Raleigh, North Carolina

This place is the worst!! I had an appointment at 11:30 & it took the guy 30 minutes to acknowledge me at my chair & then went right back to someone else's nails. 40 minutes in he says be right with you. An HOUR LATER he tells me he is ready for me. I said forget it!! I waited an hour!! They are lucky I was with other people or I would have walked out & been a hell of a lot more vocal. I told them it's pathetic that I had an appointment & never even got seen. They have the worst time management & the worst customer service. If you like horrible business, like being ignored & love being taken hours late for appointments, then this place is for you. read more

Went here for a pedicure a while ago and everything was fine. I stopped by today to get a nail repair and they were too busy for 1 nail. They didn't offer a wait time or anything much like their father's salon pretty nails. I guess you have to spend at least $40 for them to care. read more

This is by far my "Fav" nail salon!! I have NEVER had a gel nail to chip or wear before my next appt and I go about every 2.5 weeks! I drive from Sanford to get my nails done, if that tells you anything!! "Vivi" is my girl...she is professional, personable and an exceptional nail tech..she gives me great ideas if I come in not really knowing what colors or design I want..she is a fabulous artist and gives the cutest hand painted designs! I will be a client for life! read more

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Amazing place and always accommodating. They got me in last minute and took great care of me and my nails. Will be coming back

BAD!!! I do not leave reviews, but felt this was necessary. I wanted to go to a new nail place because the one I enjoy has repaired my one nail multiple times and it always continues to fall off. I get acrylic fill-in with gel. I sat down and waited for probably 15-20 minutes (I tried to be understanding, they were kind of busy). Finally a guy who had been sitting in a pedicure seat on his phone the entire time comes up and tells me to go sit down. Weird...what was he doing the whole time? So he takes at LEAST a good 15 minutes to remove my gel polish from ONE hand. Then he proceeds to tell me he can't finish and I need to go to another seat. I assume because I had a broken nail on that hand??? I sit down and the other hand also takes 15-20 minutes to remove the gel polish. The entire fill-in took OVER TWO HOURS! He rushed the end and they didn't even look finished, but I was basically pushed out of my chair to the check-out counter. 50 DOLLARS for what is normally 30-35. I'm already upset that the price is way off from online, but once I got home and looked at my nails more carefully, they were HORRIBLE. Filed weird, not painted all the way on the side. I will NEVER go here again!!!!! read more

Very disappointed. I received a gel manicure on Friday evening, and by Sunday morning two of my nails were already peeling off. I have been getting gels for years and they usually last 1.5 weeks for me before any peeling occurs. I will be going back to my regular place. read more

This is a new salon by the owner across the street at Pretty Nails. I live in Chapel Hill, but was in the area and had been wanting a new set of gel nails. On a whim, I just went into Pretty Nails and saw May. She did an amazing job and my nails have lasted weeks! I never had a set be so strong and that saves me money. I'm driving all the way back just to go to her today. She has been moved over to this salon, I'll keep going to her for sure. Worth the drive. read more

I had Marcella and I will be back, she was wonderful and so kind. She was professional and able to complete my intricate manicure with precision! I will be going back and more importantly I will be sure to request her! read more

This place is the absolute worst! The owner always seems to have an attitude- like you are doing her the favor by coming in. I have called to make an appointment in advance several times,and they never put us in at the same time when we get there. Who wants to get a pedicure with a friend and not get it done at the same time? Like I said. This happened a few times- not just once!!! I would not recommend coming here at all. I like to be treated well when I am paying for a service. You will not get that coming to J & A Nails. read more

They give excellent service here but leave plenty of time, it takes awhile. T does great work and is very meticulous. They are a little higher priced than some salons but they do good work. Pretty Nails is owned by same family and do good work as well. read more