Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

I cannot say enough good things about this 3 gen local biz. I was so impressed about everything. I…read morehad a vinyl double hung in bedroom and then got a GIGANTIC one for living room. Cannot beat the price and the installation was quick and fit like a glove in this crooked house so the measuring was spot on. Very happy to support them and recommend.

I had them replace a bunch of really big windows in my MCM house. I typically hate contractors but…read morethese guys are old school great. Pricing, scheduling all great. Work top notch for this perfectionist. Definitely recommend.

I ordered an SDL French exterior door with two sidelights for nearly $8,000 (installation was an…read moreadditional $2,500). Matt, the salesperson, was great throughout the sales process. Unfortunately, everything went downhill after the installation began. The door arrived with a broken pane, gouges, peeling primer, and large globs of adhesive in all four corners of each of the 35 divided-light panes, which would make painting the door extremely difficult. The installation itself was equally disappointing. Throughout the day, I raised concerns about a number of issues, including a bouncy threshold (part of it appeared to be plastic), poorly finished interior trim, damage to my cedar porch floor, a crookedly installed handset, and exterior trim that was uneven in width despite originally being a consistent 4 inches. The installer placed a 6'9" 5x1 cedar trim piece on top of the side trim without securing it, and it fell from a height directly on my head, leaving me with pain, dizziness, and a large bump for 2 weeks. By 6:00 p.m., I asked the installer to stop. The exterior trim was still unfinished, there were gaps of at least 1/4 inch in the interior trim, the door sweep was loose, and blown-in insulation was falling from the gap in top trim, and a large piece of plaster came off from trying to place the door in place. The interior trim had been attached to my lath-and-plaster walls with what appeared to be brad nails, which did not seem adequate to securely hold the trim. I could easily move the trim after it was installed. The next day, Rob, the installation manager, came to inspect the work and took photos. I explained everything in this review above to him. That was two weeks ago. Since then, I have been unable to get any meaningful update despite multiple attempts to contact the company. I emailed and texted the owner without a response, emailed the operations address, and still couldn't get either a response or Rob's direct contact information. I was also told I would receive a call today, but no one reached out. At this point, I'm still waiting to hear what the plan is to correct these issues. Based on my experience, I cannot recommend this company. For a project of this cost, I expected much better workmanship, communication, and follow-through. UPDATE 7/14/2026: I finally received an email from "Operations" requesting my availability for an onsite inspection of the door with the local vendor. Unfortunately, I am still unable to communicate directly with Rob, the operations manager, or the owner of the company. Instead, all communication continues to go through the administrative staff. Initially, the emails were signed with the administrator's name, but they are now simply signed "Operations." I also received emails on a Sunday evening outside of normal business hours. Rather than communicating with me directly, management continues to rely on administrative staff as the intermediary. I find this frustrating because it makes resolving the issue more difficult and leaves me without direct communication from the people responsible for handling my concerns. At this point, I remain disappointed with how this situation has been handled. I hope the onsite inspection finally leads to a resolution.

Totally recommend! Professional, effecient and great to work with. We love our new slider!read more

High quality service from beginning to end for a one window replacement job…read more Prompt contact after my inquiry and an easy appointment for an onsite competitive quote. The window arrived quickly and the installation (even with the discovery of some dry rot) went smoothly thanks to their skilled and professional installer. Cleanup was also excellent, leaving the place spotless. Highly recommend!

WindowFellas is truly dedicated to creating happy customers. They are incredibly…read moredetail-oriented--from replacing an old, non-working window to expanding existing ones, they listen carefully and execute flawlessly. What sets them apart is their honesty and integrity: they always recommend what's right for you and never try to upsell unnecessary services. In fact, they'll even tell you when something doesn't need to be replaced yet and give you a realistic estimate of when it might. Highly recommended!

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

Mike came out the next day after calling and looked at the windowpanes that I need replaced. He was…read morevery helpful and gave good advice on the type of work I needed even though he doesn't do that type of work. He also identified the window manufacturer so I could contact them in case they are under warranty.