1. The Glass Guru of Everett

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Everett, WA

The Glass Guru of Everett

4.3 (7 reviews)
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Response time

1 day

Response rate

100%

Services - The Glass Guru of Everett

Window repair services

Door framing

The Glass Guru of Everett Photos

Recommended Reviews - The Glass Guru of Everett

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4 months ago

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8 months ago

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2 years ago

Outstanding service by Aaron thank you Glass Guru for your services and efforts I will use you for all screen services moving forward!!

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2 years ago

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Ask the Community - The Glass Guru of Everett

DaBella - This home is ready for March & beyond! Your home will be beautiful all year w/ our expertise in roofing, siding, window & bath upgrades.

DaBella

(65 reviews)

I am writing to recommend the services of Haleigh Sparks, Sales Representative for DaBella,…read moreMarysville. Her knowledge, attention to detail and customer service went above and beyond my expectations. So much, that I had already signed a contract with another roofing company the day before. Needless to say I canceled my contract with the other company and was very happy to sign a contract with Haleigh for our new roof and gutters. I feel confident in recommending Haleigh's services for any of your future construction/renovation projects. She is not only thorough but also easy to work with and always willing to take the time to discuss my concerns and respond to questions. Regards, Kathleen Evans

Zero stars. This business is predatory. Scammers. Some door knockers came by claiming to be in the…read moreneighborhood working on a neighbor's house. (They weren't.) They talked my husband into signing up for a free estimate for a roof replacement. When they came for the estimate, two young men came by, barely old enough to rent a car. They assessed the exterior and came inside to look at the attic. The entire time they were taking pictures, they were exclaiming "Oh wow, this is so bad." "This attic is the worst I've ever seen." Then they sat my husband down to show him the pictures. They said our attic was full of mold and water damage. Made it seem like our attic would cave in if we didn't act urgently. They quoted over $50,000 plus tax and then used high pressure hard sales tactics to try to convince my husband into signing a contract on the spot. Worst of all, they refused to leave for HOURS despite being told that my husband had a hard deadline of 5pm when he had a work call. The scummy sales guys stayed well past 5, making my husband late for his work call. Their fear-mongering tactics and bloated estimate caused my husband a lot of unnecessary anguish thinking we were going to have to take out a loan to afford a new roof. We have since had two other reputable roofing companies provide us estimates. They were both in agreement that there was no mold or water damage in our attic, and that our roof had 5-7 years of life left on it. And after seeing THEIR photos, we are certain that DaBella showed us photos that weren't even of our house trying to scare us. I'm so disgusted by this company's predatory and unethical tactics. I posted in a community Facebook group warning others of this dishonest business and there were DOZENS of neighbors that had similar experiences. I will be reporting them to the BBB. What an absolutely joke that they have an A+ rating. These people are criminals.

Energy Exteriors NW - Day 3 replacing French Door

Energy Exteriors NW

(25 reviews)

We had our entire house resided with Hardie board and couldn't be happier! Erin was professional,…read moreprompt and great about answering all of my questions (and I had a TON of them!). This was by far the lowest quote we got but it was that and the professionalism that made us choose them. The crew was great - fast, efficient and very, very skilled with Hardie board siding. We had several other projects done at the same time and each contractor commented on how well the Hardie was being installed. They kept us informed and communicated well when there were questions or decisions to be made. The entire project was done in six working days, clean up with thorough and we are 100% satisfied with the results. I highly recommend Energy Exteriors NW and when we need to have our windows replaced, we will definitely be contacting them for the work.

My husband and I hired Energy Exteriors NW for a Milgard sliding door installation, and months…read morelater we're still dealing with the fallout, both from the door itself and from how the company has handled it. The install, twice: The first crew (7/30) installed the door with the frame out of square and the handle missing a part entirely, so it couldn't latch, rattled constantly, and had an inconsistent gap against the frame. They also cut out the old door and frame without putting down any protective sheeting, so concrete board dust (a fiber-cement material containing silica, an OSHA-regulated health hazard) covered the interior of our home, especially our kitchen. When the Project Manager inspected the door the next day, he confirmed the frame was installed incorrectly and promised to reinstall it properly. The second crew came back to redo the frame and reinstall the door (8/03), and while removing and replacing the trim and frame, they damaged our exterior siding. Erin offered to send her own crew to fix it, but after what happened during that reinstall (below), we didn't want any more of her installers in our home, so we're handling that repair ourselves. The incident: During a follow-up visit (8/04) to address ongoing problems, I pointed out that the door still wasn't right. One of the installers snapped at me in our kitchen: he shook the door hard, smirked, and yelled "YOU DON'T LIKE THIS?!" at me repeatedly, then suggested he could just remove the security lock if the rattle bothered us. My husband told both installers to leave. Ownership's response: We called immediately. Owner Erin didn't call back until later that day and showed no real concern. She followed up with a lengthy, polished email questioning our account of the incident, since our home security camera only captured the outside of the house, as if that meant what happened inside couldn't be trusted. It's a telling response from someone whose installer had just screamed at a customer. Where things stand now: Milgard has since come out to inspect the door as a warranty matter, and confirmed that the rattle and stiff latch are common on a large, custom 7.5-foot slider like ours (something we were never told when we ordered it), and that there's nothing more to be done about either one. The scratch on the interior glass, which appeared during the first install, will finally be repaired next week, months after the original install. One more thing worth knowing: their contract includes a non-disparagement clause instructing customers not to post negative comments online. That kind of clause is illegal and unenforceable under the federal Consumer Review Fairness Act of 2016. Its presence alone tells you how this company intends to handle complaints. (Not a lawyer, but this is well-established consumer protection law.) If you look through Erin's responses to other critical reviews here, you'll see a pattern: she replies to nearly every negative review personally, and instead of taking accountability, she consistently questions or minimizes the customer's experience. That's exactly what she did with us. We wanted a door that worked like a brand-new door should, an intact house, and honest communication. What we got was a door we still have to fight with every time we use it, a house we're repairing ourselves, and a company that was never straight with us. Do your research before hiring this company, and think twice before signing a contract with a non-disparagement clause in it. You can save yourself a lot of time, headaches, and potential damage by hiring a company with careful and professional installation crews, and managers who aren't (seemingly) motivated by a compulsion to always be right, even when they are demonstrably in the wrong and making mistakes left and right.

The Glass Guru of Everett - windowsinstallation - Updated October 2026

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