I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

I have used Superior Glass two different times. I had all the windows replaced in my condo and was…read morevery pleased with the service and the work that was done. Always on schedule and took time to explain. Recently I had a huge skylight replaced. Even though there was a slight misunderstanding of the type i wanted, Mike did not hesitate to get that all taken care of and I was extremely pleased in how they value their customers. Mike is very good to work with and his contractors as well. Great experience and his prices are very reasonable in comparison to other companies. I will use them again.

Outstanding! Was a little nervous calling Ty just based on Yelp review, so glad I did…read more He really went above and beyond to source the materials and design a solution for my needs (interior door with maximum security and noise blocking). The result is beautiful, functional and just really nicely done. 100% recommended hiring Ty.

We recently discovered Ty Martin when we bought our front door at Frank Lumber - The Door Store…read more They highly recommended Ty for the door installation. He did everything from measuring, staining, framing and installation of our front door. What an amazing job. He did all work withing the time frame we agreed on and within the price that he quoted. We are so thrilled to have found him. We have many more door projects for the summer. We are already working with him to replace our french doors in the living room. It's been tough trying to find talented, trust worthy carpenters in this neck of the woods, and we absolutely found one in Ty J Martin.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

R&L was subcontracted to install our 7 custom-sized windows and a patio door. The crew arrived on…read moretime and completely ready to go. The old windows were efficiently pulled and new ones installed. What an impressive difference!! A small secondary repair was required and completed perfectly and quickly. More than the excellent installation is the over-the-top customer service provided to us throughout the process. I am out of superlatives about this company and wish I had more windows to replace! I fully recommend R&L Windows as a terrific business to work with. Thanks R&L!

Don't get your doors anywhere else! If ever you thought it possible to love a door store, here is…read moreyour opportunity. This outfit is always professional, friendly and incredibly helpful. I bought some amazingly unique and gorgeous doors from them over the years and the process couldn't be easier. They are so well organized knowledgeable and skilled ! Their products are exceptional. I've always had fantastic service here and for years folks comment on how they love my doors and I love looking at them still. They handle everything here with efficiency. Hanging, finish outsourcing, diy advice and tools, education, etc. I know , it's just a door, but I suppose your mother isn't just a mother .

Great products, price and service. The doors really transformed our home. Highly recommended.read more

We had our entire house resided with Hardie board and couldn't be happier! Erin was professional,…read moreprompt and great about answering all of my questions (and I had a TON of them!). This was by far the lowest quote we got but it was that and the professionalism that made us choose them. The crew was great - fast, efficient and very, very skilled with Hardie board siding. We had several other projects done at the same time and each contractor commented on how well the Hardie was being installed. They kept us informed and communicated well when there were questions or decisions to be made. The entire project was done in six working days, clean up with thorough and we are 100% satisfied with the results. I highly recommend Energy Exteriors NW and when we need to have our windows replaced, we will definitely be contacting them for the work.

My husband and I hired Energy Exteriors NW for a Milgard sliding door installation, and months…read morelater we're still dealing with the fallout, both from the door itself and from how the company has handled it. The install, twice: The first crew (7/30) installed the door with the frame out of square and the handle missing a part entirely, so it couldn't latch, rattled constantly, and had an inconsistent gap against the frame. They also cut out the old door and frame without putting down any protective sheeting, so concrete board dust (a fiber-cement material containing silica, an OSHA-regulated health hazard) covered the interior of our home, especially our kitchen. When the Project Manager inspected the door the next day, he confirmed the frame was installed incorrectly and promised to reinstall it properly. The second crew came back to redo the frame and reinstall the door (8/03), and while removing and replacing the trim and frame, they damaged our exterior siding. Erin offered to send her own crew to fix it, but after what happened during that reinstall (below), we didn't want any more of her installers in our home, so we're handling that repair ourselves. The incident: During a follow-up visit (8/04) to address ongoing problems, I pointed out that the door still wasn't right. One of the installers snapped at me in our kitchen: he shook the door hard, smirked, and yelled "YOU DON'T LIKE THIS?!" at me repeatedly, then suggested he could just remove the security lock if the rattle bothered us. My husband told both installers to leave. Ownership's response: We called immediately. Owner Erin didn't call back until later that day and showed no real concern. She followed up with a lengthy, polished email questioning our account of the incident, since our home security camera only captured the outside of the house, as if that meant what happened inside couldn't be trusted. It's a telling response from someone whose installer had just screamed at a customer. Where things stand now: Milgard has since come out to inspect the door as a warranty matter, and confirmed that the rattle and stiff latch are common on a large, custom 7.5-foot slider like ours (something we were never told when we ordered it), and that there's nothing more to be done about either one. The scratch on the interior glass, which appeared during the first install, will finally be repaired next week, months after the original install. One more thing worth knowing: their contract includes a non-disparagement clause instructing customers not to post negative comments online. That kind of clause is illegal and unenforceable under the federal Consumer Review Fairness Act of 2016. Its presence alone tells you how this company intends to handle complaints. (Not a lawyer, but this is well-established consumer protection law.) If you look through Erin's responses to other critical reviews here, you'll see a pattern: she replies to nearly every negative review personally, and instead of taking accountability, she consistently questions or minimizes the customer's experience. That's exactly what she did with us. We wanted a door that worked like a brand-new door should, an intact house, and honest communication. What we got was a door we still have to fight with every time we use it, a house we're repairing ourselves, and a company that was never straight with us. Do your research before hiring this company, and think twice before signing a contract with a non-disparagement clause in it. You can save yourself a lot of time, headaches, and potential damage by hiring a company with careful and professional installation crews, and managers who aren't (seemingly) motivated by a compulsion to always be right, even when they are demonstrably in the wrong and making mistakes left and right.

Alex was so responsive and competitive with pricing that my hardwood refinishing job was complete…read morewhile other shops were responding to my requests for bids. Highly recommend! Stunning results.

Nice people but workmanship was poor to average. Had difficulty getting them to show up and finish…read more Our new laminate floor creaks. Wouldn't use them again.

I brought in a bent window screen to have it repaired. I was very happy with the work done and the…read morevalue provided. Rather than having to replace the whole frames, 50% of it was salvaged and the rest replaced along with the screen itself. It shows an attention to detail and customer service and craftsmanship that I really appreciate. They operate a small/home business but that made it easy to drop off my item and pick it up. Super convenient. Always excellent communication at every step of the way, mostly via text message. I will absolutely use them again.

Everything. Screen looks great. Quote reasonable, service…read morewas good. Communication with them was constant and they kept me up to date on status.

Jack did a great job installing new locks on our house and utility room. We got his name from Frank…read moreLumber/The door store and he was responsive, on time and super friendly. Thanks for making that home improvement so easy with no hassle. Highly recommend Jack.

I was referred to Jack's Construction by Frank Lumber. Jack quoted me $1,600 plus staining to…read morereplace my door. I specifically asked if there were any additional costs, materials, delivery, anything, and he said no, everything was included except staining & sales tax. I got another quote, which was slightly less than his price, but given that he was recommended by Frank, I choose to work with him. When the door arrived he quoted me 4-6 weeks to install the door, I kindly thanked his time and said I would rather work with someone else as I would like get my door sooner than later. He said he can do it sooner and sent the door for staining. After the install, he handed me an invoice for $3,600 plus tax. When I questioned it, his story kept changing: * First he said it was for extra materials and delivery, the same things he told me were included. * Then he stated that the trim was so expensive and that he had to go get it. * Then he claimed staining alone was $1,800. I called the staining company directly. The actual cost was $900. At that point he continued being evasive and aggressive. He eventually offered a $400 discount off his inflated invoice. Needing the project done, hoping that I never have to deal with him, I paid $3,200 and moved on. We agreed on $2,500. I paid $3,200. The difference was built on lies. Avoid.

Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

Shane was awesome to work with. Great communication, timely and knowledgeable. I thought we would…read moreneed complete new windows, but it turned out we only needed glass. This saved us some money and the new glass looks great! Very happy with Victor Glass and would highly recommend them!