I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

I have used Superior Glass two different times. I had all the windows replaced in my condo and was…read morevery pleased with the service and the work that was done. Always on schedule and took time to explain. Recently I had a huge skylight replaced. Even though there was a slight misunderstanding of the type i wanted, Mike did not hesitate to get that all taken care of and I was extremely pleased in how they value their customers. Mike is very good to work with and his contractors as well. Great experience and his prices are very reasonable in comparison to other companies. I will use them again.

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

I hate door-to-door solicitors... I actually ignore them most of the time but for some reason I…read moreopened the door to this guy... and that's the problem, when you start talking to a really nice person that cares about the state of your roof and can speak intelligently about it---you get sucked in. And so entirely without intending to, a couple nights later, I met with two more really nice men, who came and gave me the lowdown on the status of my roof. Which was not great. I've been doing renovations on my home now since I bought it, but this was by far the most seamless experience. They did everything, even getting the permit that my city needs to replace the roof (which I guess is weird that I need one). All I had to do was take down anything breakable because apparently taking off a roof is a violent and home-shaking process. Every single person I dealt with was service oriented and responsive. They came in like a loud bang-y whirlwind and replaced the roof. Then 2 guys stayed for HOURS, until it was dark, making sure they picked up every single thing around the house, so by the next morning you couldn't even tell they had been there. PRISTINE. Then a day later, Cory and Mark came and installed the gutters. That was definitely a more chill process than the roofing hurricane, and Cory took the time to check in with me and make sure everything was the way I wanted it. Theoretically I shouldn't need another roof for forty years, but for other people that are looking to replace their roof I can unreservedly recommend Polar Bear NW.

Eddie came by my house today. We clearly have a no solicitation sign and he just ignored that. I…read morehave to say I wouldn't use a service that ignores potential customer wishes.

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Green Built NW recently installed windows and resurfaced our deck. They are a great and ethical…read morecompany. They did a fabulous job, giving attention to both detail and quality in their work. They were very thorough and professional. It was obvious that they really cared about their work.

We are very pleased with their installation of 8 windows in our home and appreciated their…read moreattention to detail and use of quieter battery-powered tools.

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

Curtis and his team did a great work They responded quickly, gave us a great estimate and then did…read moreexactly what they promised. I highly recommend him and his team for your next project. Thank you again

Let me just say that this was the EASIEST part of our entire bathroom remodel. Working with Curtis…read moreand team at Discount Glass and Windows is a complete no brainer....they were the absolute best! Curtis (who is hilarious by the way), came to measure and walk through handles/ style of glass based on pictures of their existing clients, and two weeks later my shower doors were installed. The installers were very nice, and kept the bathroom clean during and after install. If you are looking for easy glass install these are your guys!

We had our entire house resided with Hardie board and couldn't be happier! Erin was professional,…read moreprompt and great about answering all of my questions (and I had a TON of them!). This was by far the lowest quote we got but it was that and the professionalism that made us choose them. The crew was great - fast, efficient and very, very skilled with Hardie board siding. We had several other projects done at the same time and each contractor commented on how well the Hardie was being installed. They kept us informed and communicated well when there were questions or decisions to be made. The entire project was done in six working days, clean up with thorough and we are 100% satisfied with the results. I highly recommend Energy Exteriors NW and when we need to have our windows replaced, we will definitely be contacting them for the work.

My husband and I hired Energy Exteriors NW for a Milgard sliding door installation, and months…read morelater we're still dealing with the fallout, both from the door itself and from how the company has handled it. The install, twice: The first crew (7/30) installed the door with the frame out of square and the handle missing a part entirely, so it couldn't latch, rattled constantly, and had an inconsistent gap against the frame. They also cut out the old door and frame without putting down any protective sheeting, so concrete board dust (a fiber-cement material containing silica, an OSHA-regulated health hazard) covered the interior of our home, especially our kitchen. When the Project Manager inspected the door the next day, he confirmed the frame was installed incorrectly and promised to reinstall it properly. The second crew came back to redo the frame and reinstall the door (8/03), and while removing and replacing the trim and frame, they damaged our exterior siding. Erin offered to send her own crew to fix it, but after what happened during that reinstall (below), we didn't want any more of her installers in our home, so we're handling that repair ourselves. The incident: During a follow-up visit (8/04) to address ongoing problems, I pointed out that the door still wasn't right. One of the installers snapped at me in our kitchen: he shook the door hard, smirked, and yelled "YOU DON'T LIKE THIS?!" at me repeatedly, then suggested he could just remove the security lock if the rattle bothered us. My husband told both installers to leave. Ownership's response: We called immediately. Owner Erin didn't call back until later that day and showed no real concern. She followed up with a lengthy, polished email questioning our account of the incident, since our home security camera only captured the outside of the house, as if that meant what happened inside couldn't be trusted. It's a telling response from someone whose installer had just screamed at a customer. Where things stand now: Milgard has since come out to inspect the door as a warranty matter, and confirmed that the rattle and stiff latch are common on a large, custom 7.5-foot slider like ours (something we were never told when we ordered it), and that there's nothing more to be done about either one. The scratch on the interior glass, which appeared during the first install, will finally be repaired next week, months after the original install. One more thing worth knowing: their contract includes a non-disparagement clause instructing customers not to post negative comments online. That kind of clause is illegal and unenforceable under the federal Consumer Review Fairness Act of 2016. Its presence alone tells you how this company intends to handle complaints. (Not a lawyer, but this is well-established consumer protection law.) If you look through Erin's responses to other critical reviews here, you'll see a pattern: she replies to nearly every negative review personally, and instead of taking accountability, she consistently questions or minimizes the customer's experience. That's exactly what she did with us. We wanted a door that worked like a brand-new door should, an intact house, and honest communication. What we got was a door we still have to fight with every time we use it, a house we're repairing ourselves, and a company that was never straight with us. Do your research before hiring this company, and think twice before signing a contract with a non-disparagement clause in it. You can save yourself a lot of time, headaches, and potential damage by hiring a company with careful and professional installation crews, and managers who aren't (seemingly) motivated by a compulsion to always be right, even when they are demonstrably in the wrong and making mistakes left and right.

These people know how to run a business! Great communication, great pricing and perfect production…read moreof the requested size glass.My order was ready when i was told that it would be, and two workers loaded the glass into my vehicle without be asked to help. I highly recommend them and will be looking no further when I need glass again. Thank you! Ron Star Home Improvement

I don't know what is going on with this company. I tried to call them, but the receptionist said…read morethey only communicate with people by email. So I emailed them, and they asked me one question per day. After four business days, I called them again to see if they had any other questions so I could answer everything right away. They told me that the person who was handling my case was not available at the time. After that, I didn't hear anything back from them--no phone call, no email, nothing. It's been a week already! This is the worst company I've ever worked with. They have completely wasted my time.