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    DICK'S Sporting Goods

    2.6 (139 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

    DICK'S Sporting Goods Photos

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    Indoor pickleballs

    Bought the wrong pickleballs, indoor not outdoor so I went in to exchange but because I didn't have my receipt and when I purchased I was not asked for my phone # so I could not do an even exchange ‍ Tried to give them my credit card but because it is a new # that did not work as well. He did offer to give the lowest price which would be a couple dollars to then purchase the new ones for $16 Would anyone like some unused indoor pickleballs??? Waste of time, not a Dick's I like!!

    Women's Volleyball Shoes
    Juan H.

    I love the selection Dicks has, which is the only reason I continue to shop there. However, if you need assistance, you are screwed. The young people they have working there are rude and useless. The comment has nothing to do with their knowledge and all to do with their horrible attitude. Their lack of customer service or their who cares attitude is insulting. I wish I could say, i will never go back. I sincerely hope i don't need to ask these employees that even though they may be underpaid, based on their performance, they don't deserve to get paid minimum wage

    Justin J.

    My wife and myself went to return shoes that we purchased less than a week ago. And according the the return policy in the picture uploaded we should have just been able to exchange. Two of the employees were ok with it. Than the "head honcho" Clayton said no we need a box?? Why the hell do you need a box. We're does it say anywhere in the return policy that we need a pretty shoe box. I'll build you a box from Home Depot. Or maybe you can give me one of the many boxes you throw out every week when you receive new Inventories. Figure your stuff out CLAYTON

    Back pack price tag and Receipt

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    1 month ago

    Good service. Received my order in a timely manner and all that I ordered was there. I'm glad I chose DICK'S Sporting Goods.

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    2 years ago

    Brian in the golf department helped me with my new Callaway Rogue iron set today. He was very nice and helpful. :)

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    Page 1 of 4

    Ask the Community - DICK'S Sporting Goods

    Review Highlights - DICK'S Sporting Goods

    (As I've experienced at other sports store.) Overall, I've been extremely satisfied at this store.

    Mentioned in 2 reviews

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    Turner's Outdoorsman - A closeup of the scratches.

    Turner's Outdoorsman

    (135 reviews)

    $$

    Issac at front desk was super knowledgeable and nice. Helped me out with my questions and was super…read morepolite!!! Thanks Turners

    I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

    Nalpak Group - Pelican Air 1535 Case

    Nalpak Group

    (50 reviews)

    $$

    Made in the USA. Lifetime warranty. Customer service that exceeds expectations. When's the last…read moretime you experienced that trifecta? Mine was on Friday, when I stopped by NalPak Group's HQ with an early generation of its vaunted Tuffpak 1050 Gun Case -- in Hunter Green. (Fortunately for me, I live a little over a mile from the shop -- which, for a knife and flashlight guy, is kinda dangerous to the wallet.) These cases are built like Fort Knox, and can carry multiple long guns or, with the right golf bag, a set of golf clubs. The only thing I didn't like about this early-gen case was the top handle, which laid flat on the top and wasn't comfortable to pull the case with for long distances. Fortunately, NalPak improved the case over the years, and the upgrade I most wanted was the new cushioned handle with more room for my hand to pull the case with ease. When I brought the case into the store for the handle, the friendly Office Manager, Annette, who also oversees the retail store, called a gentleman from the back, who looked over the vintage Tuffpak, asked what I needed -- the new-style handle -- and offered to install new wheels (softer roller-blade style -- a definite upgrade), too. After a short wait, my case emerged with the new handle, new wheels, an added internal hook and accessory bag (included on newer models) and a new strap and buckle. I asked what the charge was, and they said zero! How do you top that customer service? It's great to have such an amazing company headquartered right here in my hometown of El Cajon, California. Thanks, NalPak. You're the best!

    This business is off the chain as a local supplier of modern to tactical inventory! They have these…read moretactical items: Flashlights, Knives, mace, gloves, various size Pelican cases & much, much more!! This place is a candy store for the right type of gear for all needs

    Bow N Arrow Shop - Inventory. Also surprised to see they had a statue of my "mother-in-law" hanging on the wall ;)

    Bow N Arrow Shop

    (181 reviews)

    $$

    The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

    The customer service at this establishment is the best I have come across in my entire life. The…read moreatmosphere they create makes you want to come by and just hang out with the employees in the store. SERIOUSLY, DO NOT GO ANYWHERE ELSE to buy a bow. This is the only place you need or will want to go from your first visit here. While I was buying my bow, the employees were servicing a customers bow that they purchased at another establishment and they treated the customer as if he was a lifetime loyal customer! Ernest helped me out and got me set up with this PSE DRIVE NXT. They worked around my budget while. The whole experience was great. They took their time with me. Answered any question I had. I never felt like I was being "sold" anything at any point. I truly felt like I have created a friendship with Bruce and Earnest at the shop from my experience coming here. I have been in and out of this shop multiple times checking out a bow and getting sized and shooting a few different bows before I landed on this one. For the price I am very happy with my purchase. I would recommend this bow to anyone and I would advise to only go to this shop for any bow and arrow needs. Bruce you are doing a great job and your shop rocks!

    DICK'S Sporting Goods - sportswear - Updated May 2026

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