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    Nalpak Group

    4.6 (50 reviews)
    Closed 10:00 am - 4:00 pm

    Nalpak Group Photos

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    Vincent C.

    Nalpak definitely deserves a 5 star from the quality products, customer service and price. I love my flashlights and knives so Nalpak is heaven for me. I wish they had more locations but you can always go online. I didn't know about Nalpak for a long time and just happened to come across them on Yelp. Nalpak has a small store front with a nice size warehouse in the back. They sell a lot of good stuff like Pelican everything, flashlights up to 500 lumens or so, first aid kits, 5.11 gear, law enforcement gear and so on. I love coming here and will most likely buy my next knife here.

    Free promotional pelican light for checking in on yelp!

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    1 year ago

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    Karen K.

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    3 years ago

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    Karen K.

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    2 years ago

    The customer service was great! They were quick with the repair of my flashlight. I would definitely recommend them.

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    Karen K.

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    10 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    10 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    15 years ago

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    12 years ago

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    15 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    6 years ago

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    8 years ago

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    8 years ago

    Went in for the first time and they were able to answer all of our questions you guys rock we definitely will be back soon!

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    9 years ago

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    9 years ago

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    8 years ago

    Great place for all your outdoor needs! Came in looking for high power flash light and they had exactly what i needed plus more!!

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    8 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    10 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Nalpak Group

    Do you guys have a physical store/showroom?

    Hi Ray, Yes we do have a showroom and we would love to see you! Our showroom address is Nalpak - 1267 Vernon Way El Cajon, CA 92020 and our phone number is 619.258.1200.… Read more

    Do you offer knife sharpening services?

    Yes, we offer knife sharpening services for $5 per blade.

    Don’t See Your Question? Ask Away!

    Review Highlights - Nalpak Group

    I have got many, many things from them from knifes to flash lights, camping supplies and even CamelBak items.

    Mentioned in 7 reviews

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    Turner's Outdoorsman - A closeup of the scratches.

    Turner's Outdoorsman

    3.1(135 reviews)
    0.7 mi
    $$

    Issac at front desk was super knowledgeable and nice. Helped me out with my questions and was super…read morepolite!!! Thanks Turners

    I formally express my dissatisfaction with the handling of a firearm purchase that was defective…read morestraight out of the box, and the unacceptable customer service response I received. For clarity, the timeline is as follows: The firearm was picked up on November 15. It was stored, unused, as it was intended to be a Christmas gift. The firearm was gifted on December 25 and attempted to be used for the first time on December 26, at which point it was immediately found to be non-functional. The firearm was returned to Turners on December 29, promptly after discovering the defect. This was not a case of wear, misuse, or buyer's remorse; the firearm never functioned as intended. In fact, during the return visit, the store manager personally inspected and tested the firearm and determined that the firing pin was not striking the cartridge with sufficient force, confirming that the firearm was defective. Despite this confirmed defect, I was informed that because the issue was identified ten days past the 30-day window, I would be required to pay $50 out of pocket to ship the firearm back to the manufacturer. What makes this demand particularly unreasonable is the fact that Ruger provides a free prepaid shipping label for warranty returns. Rather than assisting or advocating on behalf of your customer, Turners chose to ignore the manufacturer's established warranty process and instead imposed an unnecessary and punitive fee for a defect that existed at the time of sale. Let me be very clear: A firearm that fails immediately upon first use and is confirmed by your own manager to be mechanically defective is not a return issue. It is a defective product. Penalizing a customer for discovering a manufacturing defect days outside an arbitrary policy window, especially under normal and foreseeable circumstances such as a Christmas gift, is neither reasonable nor customer-focused. The policy, as applied here, shifts responsibility away from the retailer and onto the customer for a problem that Turners sold in non-working condition. That is unacceptable. I did not purchase a discounted or as-is item; I purchased a new firearm with the expectation that it would function properly and that the retailer would stand behind the product if it did not. What further compounds this issue is the complete lack of discretion or advocacy shown by the staff. No attempt was made to escalate the matter, no consideration was given to the fact that the firearm never worked and was confirmed to be defective, and no effort was made to resolve the situation in a fair or reasonable way. Instead, I was met with a rigid policy and told to pay $50, despite the manufacturer already offering a no-cost warranty shipping solution. Turners' reputation is built on trust, responsibility, and service--especially in an industry where safety and reliability are paramount. This experience reflects none of those values.

    Photos
    Turner's Outdoorsman - Hard to really see the oil but it's there

    Hard to really see the oil but it's there

    Turner's Outdoorsman
    Turner's Outdoorsman

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    Bow N Arrow Shop - Inventory. Also surprised to see they had a statue of my "mother-in-law" hanging on the wall ;)

    Bow N Arrow Shop

    5.0(181 reviews)
    4.5 mi
    $$

    The staff is so nice here! I came in thinking I needed to replace my bowstring but instead he…read morelooked it over and waxed/tightened up my bow for me and even gave me an impromptu lesson which was super helpful. I'll be coming back here for all my archery needs. Thank you so much, bow and arrow shop!

    The customer service at this establishment is the best I have come across in my entire life. The…read moreatmosphere they create makes you want to come by and just hang out with the employees in the store. SERIOUSLY, DO NOT GO ANYWHERE ELSE to buy a bow. This is the only place you need or will want to go from your first visit here. While I was buying my bow, the employees were servicing a customers bow that they purchased at another establishment and they treated the customer as if he was a lifetime loyal customer! Ernest helped me out and got me set up with this PSE DRIVE NXT. They worked around my budget while. The whole experience was great. They took their time with me. Answered any question I had. I never felt like I was being "sold" anything at any point. I truly felt like I have created a friendship with Bruce and Earnest at the shop from my experience coming here. I have been in and out of this shop multiple times checking out a bow and getting sized and shooting a few different bows before I landed on this one. For the price I am very happy with my purchase. I would recommend this bow to anyone and I would advise to only go to this shop for any bow and arrow needs. Bruce you are doing a great job and your shop rocks!

    Photos
    Bow N Arrow Shop - Sign outside

    Sign outside

    Bow N Arrow Shop
    Bow N Arrow Shop

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    Nalpak Group - uniforms - Updated May 2026

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