Made in the USA. Lifetime warranty. Customer service that exceeds expectations. When's the last time you experienced that trifecta? Mine was on Friday, when I stopped by NalPak Group's HQ with an early generation of its vaunted Tuffpak 1050 Gun Case -- in Hunter Green. (Fortunately for me, I live a little over a mile from the shop -- which, for a knife and flashlight guy, is kinda dangerous to the wallet.) These cases are built like Fort Knox, and can carry multiple long guns or, with the right golf bag, a set of golf clubs. The only thing I didn't like about this early-gen case was the top handle, which laid flat on the top and wasn't comfortable to pull the case with for long distances. Fortunately, NalPak improved the case over the years, and the upgrade I most wanted was the new cushioned handle with more room for my hand to pull the case with ease. When I brought the case into the store for the handle, the friendly Office Manager, Annette, who also oversees the retail store, called a gentleman from the back, who looked over the vintage Tuffpak, asked what I needed -- the new-style handle -- and offered to install new wheels (softer roller-blade style -- a definite upgrade), too. After a short wait, my case emerged with the new handle, new wheels, an added internal hook and accessory bag (included on newer models) and a new strap and buckle. I asked what the charge was, and they said zero! How do you top that customer service? It's great to have such an amazing company headquartered right here in my hometown of El Cajon, California. Thanks, NalPak. You're the best! read more

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This business is off the chain as a local supplier of modern to tactical inventory! They have these tactical items: Flashlights, Knives, mace, gloves, various size Pelican cases & much, much more!! This place is a candy store for the right type of gear for all needs read more

Nalpak Group - Here's their business card. - Uniforms Near Me - El Cajon, California

Nalpak definitely deserves a 5 star from the quality products, customer service and price. I love my flashlights and knives so Nalpak is heaven for me. I wish they had more locations but you can always go online. I didn't know about Nalpak for a long time and just happened to come across them on Yelp. Nalpak has a small store front with a nice size warehouse in the back. They sell a lot of good stuff like Pelican everything, flashlights up to 500 lumens or so, first aid kits, 5.11 gear, law enforcement gear and so on. I love coming here and will most likely buy my next knife here. read more

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The customer service was great! They were quick with the repair of my flashlight. I would definitely recommend them.

Nalpak just gets better and better each time I go...Thank you Nalpak team for taking the time to show me and bring me up to speed on some of the brands I was as familiar with and ultimately me purchasing the new Zero Tolerance ZT0770CF assisted and it is such an awesome work of art...and at an incredible price. I bought some other gear, some hilarious patches, and will be back for more again soon. They have way more knives in stock in the showroom than appears online and they go out of their way to answer questions and to be helpful. One reason I enjoy coming here is the personal feel of them as a local business and the fact that they actively support local brands and their products. Sometimes these award winning, local, newer brands are hard to come by, especially in person. They have done a great job in their industry of supporting those quality makers we have here in town. Check out the new Ferrum Forge pieces they have in stock...they are awesome! Nalpak has also mastered their own line of knife, flashlight, watch, and weapons custom made foam storage systems, made to fit in and work with Pelican (and other brand) secure boxes, even some designed to fit in metal ammo boxes. Great idea, lots of colorful concepts and something I have not seen mainstream at all...check them out: https://nalpak.com/cases/nalpak-knife-and-edc-cases/ https://nalpak.com/cases/nalpak-knife-and-edc-cases/ Thanks again Nalpak...see you soon! read more

Prices cheaper than the NEX (even with tax). Selection as wide as ANY internet website. Friendly staff that actually knows the products. Solutions to my picking demeanor on what I buy. HAVING EVERYTHING I ASKED FOR IN STOCK. You're gonna be thrown off by the location. You're gonna wonder about the small storefront. GET OVER IT. Fast, friendly, huge selection, awesome prices. Pretty. Darn. Awesome. I almost bought an additional case with out having anything to put IN the case... read more

Nalpak provides a pretty unique product, with specialized cases for knives. I got the 25-slots one , with their custom foam. There were a few delays on communication, but it all worked out well, and the case is phenomenal. read more

It's no wonder Nalpak has 5/5 stars! I came here this morning because I needed a longer Pelican rifle case for my .300 Winmag build that I finally finished. I called yesterday and someone answered immediately and confirmed very quickly that they did have the 1750 in tan which is what I was looking for. I went down today to find them open 5 minutes early. Now this may seem silly, but I thought that was awesome! While I was there I also needed a new go-bag for my truck and they had a great selection of 5.11 gear, so I snagged one of those too. Finally, as I was inspecting my case and preparing to check out, I noticed a glass case of high quality knives. I pulled out my very used, but very trusty Benchmade and decided I hadn't bought a new knife in a few years, so I began looking at the multiple glass shelves. I finally set my eyes on a Strider which I had wanted for a while, but had never found in person, so I bought that too. It was definitely an expensive morning for me, but their prices are on par, if not a little better than other local shops and the quality of service I received was outstanding. They even gave me a little pocket sized Pelican flashlight. I will definitely go back to them for any gear needs in the future. -Gregg read more

Really good selection of quality production knives from Chris Reeve, Zero tolerance, Spyderco and Microtech. Lots of flashlights and other tactical gear to choose from too read more

Want top flight customer service at Nalpak? Ask for Annette! Annette assisted me in purchasing a 70qt pelican cooler at a great price. Annette kept me informed during the ordering process the whole way through up to and including when my cooler hit the deck and was delivered to their store! I would highly recommend Annette for all your customer service needs! read more

Wonderful local tactical gear store, in El Cajon CA. They have a ridiculous amount of knives and flashlights on display from well-known brands and at fair prices. In fact, they were the only place in San Diego that actually had the knife I wanted in stock (ZT 0562CF). Derek was very friendly, helpful and well-informed. Thank you! read more

The case they make is unique and form nicely cut. For the expensive price I think it still worth it and I am willing to pay for the premium price for the product. However, shipping charges are ridiculous. For my 65 dollar case I had to pay $20 more for shipping. And because of the high shipping charge, their customer satisfaction becomes a joke because if I am not satisfied and want return a case I had to lose $40 on back and forth shipping which means even though they accept my return I only get like &45 refund which is like half refund. read more

Service: 3.5-4 Selection: 4 Convenience: 3 Value: 3.5-4 Bottom Line: If you have a Pelican case and need accessories and replacement foam then here is the place. Also a great place for knives, flashlights and the like. Better pricing than most places for the same stuff. Service: Both people that have helped me have been very nice. The young lady in the front was nice enough to indulge me on comparing two different items. Selection: They have exactly what i needed every time I've been there. Nice thing is they have a clearance section where I've picked up a number of useful items. Like flashlights, pouches and survival tools. Convenience: I hate where this is at but if you live in the area i guess it's ok. I'm just not in East County very often. Value: Competitive pricing on the Pelican stuff. Great pricing on the clearance items. read more

These are good people. I ordered a newly introduced product from a company through the folks at Nalpak. I inquired about delivery and this is when I found out that the product was new enough they had not received the first shipment yet. This was unfortunate news as I was in a bind. Andy offered to send me a substitute to borrow until the one I needed came in. This was a huge relief and really helped me out. Shortly after I got back from my business trip I stopped by their store and swapped cases with Andy. Quick, clean and easy. Andy went above the norm to make sure I got what I needed when I needed. read more

I bought a CamelBak Urban assault om XL From nalPak ..at first i placed an order with botachical long story short i was pissed.. i contacted other companies and all of them didnt carry the pack i was looking for ...wait time would literally be weeks..Nalpak got the job done in a week and i was 2$ dollars short on my debit card it was no problem.. i was extremely happy with nalpak read more

I'm almost hesitant to do 5 stars because I don't want everyone to find out about this great place. I didn't even know it existed. They have all the essentials and the staff seemed super awesome. I didn't buy anything but this is way closer to my house than other stores. I'll definitely be back. read more

Nalpak Group - Free promotional pelican light for checking in on yelp! - Uniforms Near Me - El Cajon, California

I needed some hard to find foam for a case. The Nalpak staff worked with me to get exactly what I needed, even sending me pictures to aid in installation. Superb products and the customer service to match. I will shop here again. read more

We buy cases from Nalpak Group to house equipment for work. The staff is always helpful and friendly. If they don't have a particular case in stock, they order it for us. I highly recommend them if you are in need of a Pelican case. read more

This place is great! I have got many, many things from them from knifes to flash lights, camping supplies and even CamelBak items. Now I'm dreaming about a couple Pelican cases. They have an awesome selection of products and GREAT prices. They're customer service is top notch. They have just about everything I need in stock, but if they don't they are super quick to get it in. I highly recommend them! read more

This place is great. I went in to get a Streamlight repaired and also bought another one to have an extra. The service was spot on. The ladies up front were very helpful. My repair was done quickly and the flashlight works like new again. Thanks again! read more

Amazing customer service. Love their great gear selection. I have bought a few knife and also, their custom Pelican case. Thanks for everything guys. read more

Great new spot we just found. Very quick to find. Great selection! Had plenty of flashlights and etc... very friendly and great customer service! read more

Went in for the first time and they were able to answer all of our questions you guys rock we definitely will be back soon!

Best selection of knives of all kinds, models, assisted, folding, auto, etc that I have ever seen in SD! CRKT (actually one of my favorite daily, fastest around), Spyderco, Benchmade, Zero Tolerance, locally made one of a kind as well. From Pelican, 5.11, Stinger, Streetlight, etc lights of all intensities and purposes...AND a bunch of other really cool things mixed in between. Cool people..."J" might know a thing or two more than me...Ok, everything, but the6 take the time to to help those not as knowledgeable, or exerience. They clearly love what they do, they have all the latest, and they are fun people as well...if you like these things along with cool gadgets, you can't go wrong coming here, but you might also walk out with something awesome that didn't even know you needed... read more

I love Nalpak.. They have an excellent selection of flashlights in the store as well as knives and other gear.. I have had a couple of my flashlights serviced over the years by them and they always do a terrific job. I won't go anywhere else! read more

This store is amazing for a guy like me. They have more knifes in stock than any single store in town. Great staff, knowledgeable, and helpful. I was just there yesterday. My leatherman was broken, and they sent it in for me, took care of all the details. read more

Great place for all your outdoor needs! Came in looking for high power flash light and they had exactly what i needed plus more!!

Small family uniform and tactical equipment shop. If you're looking for 5.11 clothing or other tactical clothing this place is for you. They have quick dry polo shirts and boots. If you're looking for a flash light or folding knife, they have a great selection. If they don't have it just ask because they can order just about anything. Super friendly staff! read more

Best knife selection there is around very good customer service the ladies that worked there up front were very helpful recently bought a benchmade knife there have good customer service hands down this isn't a big 5 people this is the real deal to end store thank u nalpak read more

Top quality products and excellent customer service. Purchased a case from this company and change my mind on the color, they exchanged it on the spot. Nalpak only sells high-quality, high-end equipment. If you're looking for a top-quality case with professional service look no further. This company has earned my business. read more

So mad it took me this long to write a review for such a very cool place. I have am a huge fan of the various gear which is offered here. This place has a plethora of amazing tools to make your everyday carry needs simple to bug out ready. The different brands are amazing and the attentiveness the staff provide is unmatched in San Diego. read more

This is a little known tactical supply store in east county. Most people are aware of their website, but have no idea there's a small show room you can walk in and buy anything off their website. Also in my experience there, the items in the show room are cheaper than the listed prices on their website. This is the cheapest tactical supply store I've been to yet and it's not ran by Mark the shark from ace. They offer a small selection on uniforms for local police and sheriff's agencies but their real selection is in flashlights, knives, holsters and molle gear. They have a clearance section too. Overall, highly recommended. Shop here first. read more

Bought my flashlight here for a great price. I was even able to test it out before buying since they have a display of flashlights. The only reason I gave it 3 stars is due to their customer service. I probably waited about 5 minutes for the cashier to even acknowledge me. She was too busy talking to her coworker and once she was done she went on the computer. I had to tell her I wanted to make a purchase in order to get service. I felt like they didn't consider me a customer since I look young? I considered walking out and going elsewhere but decided to buy the flash light solely because of the price. read more

Nalpak has become my favorite Friday after work stop. I have purchased tactical lights, knives, and a pelican case. The best deal in San Diego for any tactical gear, camping gear and the best cool stuff that men like! read more

Good location, tons of stuff to buy. Came here to pick up some Pelican Boxes for Christmas gifts and walked out with a couple new knives and a flashlight. Prices are reasonable and seem to be cheaper then searching all over the internet and paying for shipping. Cute Armenian girl in the office too, she even helped me carry my stuff to the car. read more

An awesome place, great staff, tons of products in stock & the best part is, no shipping cost or wait! Prices are often better than I can find on the web. Newly renovated showroom is very cool. It's nearly impossible to walk in and not walk out having purchased something...trust me... read more

Nalpak Group has excellent customer service and has seriously the best selection in all of San Diego. All the employees are respectful and helpful every time I go in to make purchases. I highly recommend this place to anyone and everyone!!! read more

Ok, so I'm just getting into pocket knives, and start watching YouTube to educate myself. I ran across a brand(microtech) that peaked my interest and decided to go check them out in person. So I went to a bunch of places, Turners,Dicks,SoCal Gun,Discount Gun, and the selection sucked to put it lightly.. I went on to the Microtech site and looked for a retailer within 100 miles, and low in behold there was one in El Cajon. So I took myself to east county and was I surprised. THEY HAVE A LOT OF KNIVES! And not just expensive, but ever price point.. So I bought a knife for my Dad for father's day, which they were kind enough to send out($7) for me. The super cool ladies at the front also added a card with his knife ,I didn't know this till I went back and they told me. I thought that was great customer service, I went back to buy a mini flash light, which they have a ton of too. Today I received an unexpected check from my former employer,and had the itch to buy a knife, picked up the ZT . Their prices are great the service is amazing, the selection is awesome, love this place!!! read more

This is the best dealer and customer service I have ever dealt with. We own over 20 Pelican cases and luggage and have bought exclusively from Nalpak for over 5 years now. We are over 2000 miles away and they are so prompt, professional, and dependable...I would never even look for an alternative source. Their quality service is matched by the products they carry. They accurately describe and offer only the best in all of their brands and truly represent them. Even with our 3 hour time zone difference, Annette in the office handles our shipping with ease. Thanks Nalpak. read more

Absolute heaven for me! Top notch selection. Even better customer service. Only regret is that I did not discover this hidden gem until a few days ago. read more