Wow I thought some of these reviews may be over exaggerating but oh my gosh did I have the worst experience. First, when I came in with my bf they told us it would be a 20 minute wait which is fine (preface I came here with my mom and we were sat immediately so it was a bit awkward to not have that same service). After waiting for 20 minutes, no one asked me what I wanted, my nail tech spoke very little English, I was always taught to tell the tech what you want ahead of time before they start, because she wasn't a fluent English speaker this made the process very difficult ( I feel like I was talking to a wall anytime I was communicating exactly what I wanted because every place I've been to will do exactly what you ask but apparently not here). I also told her specifically what I wanted and explaining that I wanted chrome nails which apparently "they didn't have" in her words (had to get on google to show her since language barrier made it impossible to get anywhere). This was a disaster. I was cut 4 different time with red marks on both of my ring fingers, she filed my nails down to practically nothing (I asked for medium length not too short please I thought that would be respected). I thought it was weird no one gave me those color wheels so I can tell her what I want she had absolutely no idea what I was asking for and it was just awkward and not a fun time which pampering always should be. She finishes doing the acrylic portion I take a look at my nails and I didn't want to be mean (they were filed down to practically my actual nail size and they all looked wonky and uneven af). So when it came time to show her what I wanted I had to communicate and ask several times to make sure I got what I wanted, no where near did I get what I asked for. The man idk who he is if he's like a co owner tells me I have to show her what I want even though I already did, he brings a basket of the chrome powders and that's where disaster took place. No one helped me like they usually do to help pick what would look good on top of a red color and the powder I picked looked so effing ugly I wanted to ask her to completely take off my entire set and walk out. I am a very kind and patient person I hate to tell people that they didn't do it right or that it's ugly but this was horrendous (the guy did say the powder makes the nail turn out darker I asked him what would he recommend and he ignored me, I could feel tears starting to form I was so upset). She continued this hack job, I stopped her and told her I would rather just leave my other hand alone and she said why? (Maybe because you completely steered me in the wrong direction and gave me no perspective or even remotely tried to match what I showed you). I was so upset at this point, she decided to smack glitter on my other hand and halfway through the curing and everything I asked if maybe I could just have them red again and to redo the other hand to just match and she ignored me and just smacked glitter on the hack job chrome nails I asked for). No guidance, no care, no attention, no patience no sympathy no nothing. I reminded her I wanted nail art on one of my fingers on each hand and she ignored me and told me "next time" wtf?? I'm paying for rn not next time. So she continues to paint my nail black and sticks halloween stickers as a solution to not getting nail art??? (I got the same design done here 2 months ago mind you and they were perfect). So yea this atrocity cost me $70 plus tip and it is by far the worst set I've ever gotten. I'm not coming back here and you lost me as a customer (I let my mom know and we're not returning to your establishment). Screw you for screwing others out of money terrible place. 0/5. read more