From the time I entered to completing my livescan, the process was fast and the service was…read morefriendly and courteous. It was steep for a livescan ($92) but was in downtown San Mateo, a minute or two from where I was. I recommend this small business!

I called before I went, just want to make sure they offer photo for my Chinese passport! Luckily…read morethey do! I went in, no wait. The person was knowledgeable to get the work done quick. Total took like 10 mins!

The staff is very knowledgeable and helpful. We have used them for notary services, shipping and…read moremailbox services for several years. The store is open every day so it is also very convenient.

Yes! They always have a notary ready to go! They are the best! And so friendly! They aren't my…read moreclosest UPS store but I come here anyway

The team @ this FedEx/Kinko's Office Print & Ship Center is deserving of 5 star recognition!! They…read moreoffer exceptional customer service, while being friendly, professional, patient & are always willing to go above & beyond to help their customers. A very special thank you to Connor, who consistently provides outstanding assistance with such a positive attitude & attention-to-detail!! It is clear that he genuinely cares about helping his customers & making sure everything gets done perfectly!! Thank you all for your hard work, kindness & dedication....

The customer service here leaves a lot to be desired. I went by to drop off a box of books that i…read moresold online. I didn't have any packing tape at home and there was none out for customer usage that I could see. I already had my shipping label, so all I was missing was the tape. There was one person there, who i'm assuming was being assisted with photos, and two employees. I stood there, holding a heavy box for probably close to 10 minutes, and they never acknowledged me. Both employees looked at me and ignored me. Neither said anything about being right with me, or it would just be a minute or anything. They never said a word, just ignored me. And I stood there holding a heavy box the entire time. Then I noticed the sign about their "full service surcharge" which basically states that if one of their employees has to do something for you, you have to pay for it. Since I already had my shipping label, I was not about to pay for them to tape my box. So I scanned my label and dropped my box in their chute. Next thing I know, i'm about to get into my car, and one of the employees comes out and starts yelling at me because my box wasn't taped. His exact words were that it was all over the place. He told me that I had to wait for them. I responded that I did wait for 10 minutes, and they ignored me. He just kept yelling at me that next time I can't do that. So here's the thing. I am sorry that my box made a mess, but the thing is that I doubt that happened. The box was packed pretty tight, and it did not drop that far. So while a couple of books probably fell off the top, it wouldn't have gone all over the place. Basically, there should have been tape out for the self service they push so hard, like every other shipping store in the area. Otherwise, don't threaten to charge a fee for shipping a box and don't ignore your customers. I did not appreciate being yelled at and humiliated in public over their lack of customer service. Next time I sell books online, i'll go to the FedEx store in Millbrae.

Omg I was told not to go to fed ex I so glad I did Ryan took great care in label ing for package…read morereturn he was very nice fast positive FED has awesome employee I will be back

I've been coming to this Kinkos/ FedEx for decades - all for professional/business projects…read more "Floria" (an employee) has always helped me w a smile on her face .... She is professional; hence, I recommend this location. Thank you Floria! DLC

Rushed here right before they close to find out notary went home already. They should have all…read moretheir employees certified to notarize or turn it into an appt only service.

I'm grateful for everyone who works at this location. Always friendly, professional and helpful…read more They handle all my deliveries and amazon returns with the upmost care. Manages my P.O Box an Notary needs allowing me to operate my multiple businesses with ease. I highly recommend this location as I have been a customer for over 3yrs and the service is consistent and reliable.

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

Wow, That's the perfect word for shruti(sp).... She is a perfect wow.. notarized the heck out of…read morea complicated document, perfectly the first time!! Handled the shipping of said document all the while with a sunshiny smile and level of competence surpassed by no one!! Keep up the good work, and I will return soon..

Friendly and attentive staff who are always there to help. Have been a customer for many years nowread more

The people at the UPS store are always so helpful and friendly! I'm so thankful they are in our…read moreneighborhood!

The guy that helped us was fun and made everything easy! Would definitely go to them again to get…read moreANYTHING notarized... or even to send things!

I often use this Pack and Mail for mailing packages, faxing, and printing. I really like the people…read morewho run this place - they're very helpful and go out of their way to assist. For example, they took a digital passport photo for $10 and cropped it for me so it was perfectly sized for the online renewal process.

Okay for UPS Store. But they don't seem to stock all sizes of the express box sizes that you might…read morewant from UPS. Otherwise, this store is neat and cleaned. Printing works out well for a corner store. And it's conveniently located. Nice people serving customers inside the store.

The service here is slow and all of the counter workers seem to have a bad attitude. More…read moreimportantly the owner is a fraudster and liar. I had an international package that I shipped and insured that got lost that was never paid. I personally spoke with the owner on 11 separate occasions. He would give me lip service and no results. We had an 800 dollar package go missing and we didn't even get the 100 insurance let alone the full value we had insured it for. Be very careful when you ship though this location.

We had 7 documents with three signatures to notarize and Apostille. The staff made the whole…read moreprocess so smooth, easy and pleasant. Thankssss.

Came for an Infant Passport Photo. The ladies at All Service Center were super skilled at setting…read moreup and taking a passport photo for my 5 week old. They provided a soft white background for placing my infant on a table top where there was little danger of rolling off (not near table edges) and arranged for a reflector to get the right lighting for the odd angle. Very gentle and also decisive in their instructions to me on how to adjust my baby make sure the photo was met the requirements for my case. Able to do passport photos for different country size standards, print, and email digital copies. THANK YOU for making what could have been a disastrous experience into a smooth process with the desired outcome. Recommendation for future customers: make sure baby is awake before going as that will speed up the process.