Yes! They always have a notary ready to go! They are the best! And so friendly! They aren't my…read moreclosest UPS store but I come here anyway

Very professional and proficient employees! Fast service…read more Nice that they are open half day on Sundays is a big plus! Plenty of parking in their lot also!

The team @ this FedEx/Kinko's Office Print & Ship Center is deserving of 5 star recognition!! They…read moreoffer exceptional customer service, while being friendly, professional, patient & are always willing to go above & beyond to help their customers. A very special thank you to Connor, who consistently provides outstanding assistance with such a positive attitude & attention-to-detail!! It is clear that he genuinely cares about helping his customers & making sure everything gets done perfectly!! Thank you all for your hard work, kindness & dedication....

The customer service here leaves a lot to be desired. I went by to drop off a box of books that i…read moresold online. I didn't have any packing tape at home and there was none out for customer usage that I could see. I already had my shipping label, so all I was missing was the tape. There was one person there, who i'm assuming was being assisted with photos, and two employees. I stood there, holding a heavy box for probably close to 10 minutes, and they never acknowledged me. Both employees looked at me and ignored me. Neither said anything about being right with me, or it would just be a minute or anything. They never said a word, just ignored me. And I stood there holding a heavy box the entire time. Then I noticed the sign about their "full service surcharge" which basically states that if one of their employees has to do something for you, you have to pay for it. Since I already had my shipping label, I was not about to pay for them to tape my box. So I scanned my label and dropped my box in their chute. Next thing I know, i'm about to get into my car, and one of the employees comes out and starts yelling at me because my box wasn't taped. His exact words were that it was all over the place. He told me that I had to wait for them. I responded that I did wait for 10 minutes, and they ignored me. He just kept yelling at me that next time I can't do that. So here's the thing. I am sorry that my box made a mess, but the thing is that I doubt that happened. The box was packed pretty tight, and it did not drop that far. So while a couple of books probably fell off the top, it wouldn't have gone all over the place. Basically, there should have been tape out for the self service they push so hard, like every other shipping store in the area. Otherwise, don't threaten to charge a fee for shipping a box and don't ignore your customers. I did not appreciate being yelled at and humiliated in public over their lack of customer service. Next time I sell books online, i'll go to the FedEx store in Millbrae.

I will choose UPS over FedEx because of consistently bad experiences at this location. Multiple…read moreemployees were rude and dismissive, including Floria and another staff member (white woman and the one talks and acts like a prince S, whose name I didn't catch. Instead of having clear signage, customers are given a full course lectures about where to place boxes and being told to bring them to the cashier and very rude tone. A simple sign would solve this issue. No one has time to be talked down to for something that could be communicated clearly. After all, it is your job to bring the boxes to where you want them to be.

Excellent, friendly & professional service extended. Plus the store's location is well designed and…read moreinviting.

I'm grateful for everyone who works at this location. Always friendly, professional and helpful…read more They handle all my deliveries and amazon returns with the upmost care. Manages my P.O Box an Notary needs allowing me to operate my multiple businesses with ease. I highly recommend this location as I have been a customer for over 3yrs and the service is consistent and reliable.

Terrible and rude AF attitude from the short haired asian lady working there today Saturday…read more5/16/26. Loud and snarky! I had accidently brought a Whole Foods Amazon return. She scanned it but of course it didn't work. My fault. But then she slammed her scanner down and said smart-assed "you know about Whole Foods?" Biz do you know about customer service? Onward and upward to EDD honey.

Shruti is the absolute best. I had a bunch of returns and was stressed out yet she was patient and…read morehelpful. I appreciate her energy and calmness.

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

Friendly and attentive staff who are always there to help. Have been a customer for many years nowread more

The people at the UPS store are always so helpful and friendly! I'm so thankful they are in our…read moreneighborhood!

I often use this Pack and Mail for mailing packages, faxing, and printing. I really like the people…read morewho run this place - they're very helpful and go out of their way to assist. For example, they took a digital passport photo for $10 and cropped it for me so it was perfectly sized for the online renewal process.

The guy that helped us was fun and made everything easy! Would definitely go to them again to get…read moreANYTHING notarized... or even to send things!

Okay for UPS Store. But they don't seem to stock all sizes of the express box sizes that you might…read morewant from UPS. Otherwise, this store is neat and cleaned. Printing works out well for a corner store. And it's conveniently located. Nice people serving customers inside the store.

Great neighborhood store ! Always quick in and out, staff is very friendly and fast. Place is also…read morevery clean. Best part is they accept usps packages too so no need to make extra trip to usps office.