I'd like to leave a review for Chanda! Every time I come in, she is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier. It's honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers. read more

Every time I go during the day to this post office, their staff is gone! Can't do any transactions, like mailing packages or asking questions. Don't bother going to this location! read more

Be prepared to wait for at least 30 minutes. There is always only one guy at the counter and he is absolutely the slowest postal worker I've ever encountered. If you are in a hurry go to the down town San Mateo post office. read more

This is a smaller sized post office is on a street that has local restaurants, salons, and professional offices. It's cozy and there are angled parking spots available (no meters) that is prone to tickets if you try to do a u-turn on that street. With a smaller branch comes the warm familiarity when doing services there enough times (think Cheers where everyone knows your name and how your family is doing) and it's a nice change of pace in an otherwise bustling area. The post service clerks are all very friendly and you may even get the angry (but loving) Asian scolding if you choose the unnecessarily expensive box to mail your items. This happened to me once and I was highly amused and appreciative that she was able to save me money by helping me choose a different USPS mailer. (To me, the boxes and types all seem the same, yikes!) Environment wise, this post office is on the older side. It is clean though, and well maintained. When you enter the front door, there are rows of po boxes you can rent and on the left there are another set of doors if you need direct service (i.e. mailing, submit a form to a real person). P.S. This post office a pokestop! There are also a number of stops at the street corners on either direction. read more

My friends make fun of me for writing yelp reviews for post offices: but someone needs to, especially when they are amazing! The lady who assisted me today, was so helpful in finding me the appropriate packaging for my items and helping me find the most economical shipping method. The experience was quick easy, and there was no line when I walked in. I don't live in San Mateo but this makes me want to save all of my postage projects for when I am in the area so that I can use this post office. read more

Very disappointing office! Indicating 1 star because several of my mailings had not been delivered! I had to mail four international letters. I believe that postage suggested by a female worker was incorrect. One of my letters stamped and processed was delivered to me the very next day (!!!) not to addressee , but to me, the sender. I had to mail it again using another post office and it was delivered just fine. Unfortunately, the other three letters were never delivered (mailed over a month ago). The bad part is that they contained time-sensitive materials. Will have to use another USPS location going forward. read more

Chanda was amazing. You can tell that she wholeheartedly cares about the customers. She not only took care of our mails, but she also proactively gave helpful advice, highly recommended. read more

Came during lunch time to drop off a package and there was no line! The employee was quick, nice, and helpful. Generally, I would feel like the employees at any USPS are slow and dread going to work but definitely not here (I was forced to purchase two stamps at a different location because they refused to let me just purchase one). read more

US Post Office - Post Offices Near Me - San Mateo, California

Great postal office... Had to get stamps for my wedding.. The lady that helped me was so nice...she got out a book to show me the different stamp designs...I chose the one I liked and she went in the back to get it for me... Nice friendly service! read more

US Post Office - Envelopes! - Post Offices Near Me - San Mateo, California

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Oh 25th Ave USPS, why can't you be MY post office? As far as post offices go, this one is the bee's knee's in San Mateo... MUCH better than the one on Delaware Street. I waited in line for less than two minutes and got my package mailed, no sweat. And it's way closer to my house! Leave it to the U.S. Government to assign me to the crappier of the two in the area. If you're in my 'hood and need some mail taken care of, definitely go here! read more

US Post Office - Post Offices Near Me - San Mateo, California

It's super weird to review a post office being that the USPS is sometimes seen as the DMV or dentist or tax assessor offices - necessary but a serious PIA. But, seriously, this the cutest little post office. It's never full and you are seen within 5 minutes. It helps that there is not a ton of parking in a parking lot. Super kind Postal Service employees working the windows as well. I'm a fan. read more

So nice and friendly here. I used to go to the main location on Delaware but now live closer to this location. I really appreciate the great service they provide! read more

This is the most pleasant in-person USPS experience I've ever had. The other ones I've been to have always had slow service and long lines. I came here to certify a letter delivery a Wednesday at lunchtime and I was in and out of there in less than 5 minutes. The employee helped me out immediately and answered all the questions I had, SO NICE. Good thing I work near here, so I will definitely be back if I ever have to drop off a delivery package. read more

This post office even though it has a long line it has people helping you through it great employees very helpful compared to the Fresno and Nees post office where the workers are indifferent and it is quite a chore to get in and out. They offer to a APC machines so that you can mail your items without standing in line it is a huge Plus read more

Dear USPS, Please do not, and I mean do NOT, shut down the 25th Avenue Station. Parking is ample along 25th Avenue...and by ample, I mean I'm okay with parking in an angled space two blocks away and walking. I don't have to park right at the front door every time. Service: good and friendly. Line flow: usually good, except on Mondays. But Mondays, and some Tuesdays, Friday afternoons and even Saturdays, seem to be USPS' busiest times. One of the ladies that works there told me that people drive from various communities just to use their office, whether for convenience for service. Apparently Burlingame's post office has a bad reputation that precedes it and many of her customers come from Burlingame. I've driven from Redwood City just to use this PO b/c I like the small town feel of the location, neighborhood (which is nice), and the consistently good service. I've been to some lousy POs and excellent POs. This ranks up there among the most excellent I've ever been to. read more

So grateful to have this post office in the 'hood staffed with some of the most friendly, helpful postal employees to be found. Great service, with convenient location and hours makes this P.O. shine brightly in all the right ways. Bravo USPS! read more

I really like this location because of the older white gentleman who works here, Steven. He's the nicest postal worker ever. Rather than just the normal steps, he'll go out of his way to help you through the different options you have or try to convince you to spend less money on shipping! The other week, I needed to ship a book to a girl in San Francisco, and rather than flat rate priority, he said I should send it by weight because it would be $2 less. The parking on 25th isn't always the greatest and they don't have all of the Priority Mail boxes, but Steven makes this post office worth the wait! :) read more

Cute little post office! Suprisingly constantly busy, so you will have to wait in line. The workers are nice, and the lady helped me a lot when I was confused on how to ship back a dress to China. It was nice of her to give me the cheapest option of shipping (saving my at least $30!) I would recommend coming here if you want to avoid long lines at bigger offices! read more

Great neighborhood post office. Friendly staff and quick. Street parking only, but when I am on 25th Avenue, I am visiting several business running errands. read more

Very helpful and friendly staff. All smiles. I definitely will be using this office again. Thank you to K. Kim and Deborah.

E-mail, telephones, fax machines. Fedex, telex, telegrams, holograms... everything to avoid going to the post office. But, when I need to check out the latest wanted posters or mail something to a luddite, I drive past a couple of other post offices to get to this one, with its friendly employees and small town feel. read more

Quick service, cute street, lots of staff (today at least!), ample shipping supplies, quick lines, very efficient and friendly visit. Guess I should keep it a secret... But I'll share the USPS love. read more

US Post Office - Post Offices Near Me - San Mateo, California

I work near this post office. It's the only reason why I ever tried it out and I'm glad I did. The ladies here are so very helpful and willing to go the extra mile to make sure your packages get sent right and the most economical way. I've been twice and will come here whenever I can for my postal needs. Parking on the street can be a hassle. Just have to be lucky or wait for someone to leave. read more

Whenever I have something to mail, I go to this post office on my lunch break. The employees are nice and helpful, and my packages and cards always make it to their destination on schedule. I got my little cousin an Iron Man toy for his birthday, and then realized I had to mail it to him. I used 3 grocery store paper bags to wrap his present so I could mail it. I only had scotch tape, so I scotch tape the hell out of my package. The nice lady at the post office used their tape to make sure it was good to go. Great service. Never really a line. read more

Sometimes parking can be a bit tough but this location has the nicest employees. They are always willing to help and when they see that you can save money with something, they go above and beyond to help. I packaged something in a priority mail envelope and they took it upon themselves to repackage it a different envelope as it would be cheaper to ship. Very appreciative of them. read more

I went there not realizing it is tax deadline today. Long line and one worker. It is usually not bad, but they should have planned it better for today and got an extra worker come in. It took much longer to mail simple stuff since everybody else was sending tax document with certified mail form... And she never even tried to call somebody for help. I guess nobody else wanted to work today. read more

Best post office in the area! Staff very helpful, nice and professional. Parking can be an issue but this post office so worth it.

Ive encountered some pretty mean USPS workers, and was so happy not to deal with that here. The staff is SO friendly. This location is close to my work and Im always having to run there on a time crunch. Its a little hard to find bc the signage isnt the best but no big deal! read more

If you truly want service with a simle, this is the place to be! The ladies here are always, nice helpful and friendly. Especially Chanda(hopefully I spelled that right), who knew my name and my boyfriend by the second time we came in. We now come about once a week. We opened a p.o. box here mainly because of the great service here, they always know away to help you send a package cost effectively. Which is important to us because we are Chicago natives thus we are always mailing things back to our college aged kids! read more

I dread going to the post office at times because of the long lines and unfriendly workers. I have gone to this USPO and used their service a few times. The workers are extremely friendly and fast. The line can get long but it goes quickly. read more

Staff here are really friendly , I needed a 4cent stamp and all I had was big bills. The lady helping me paid the 4 cents for me, and told me to bring it next time lol. read more

They dropped my package off at the wrong address. Now, they decided that I need to do the leg work to put in a claim to track it down. Unbelievable, how they treat people and expect me to trust them. FEDEX or UPS from now on. By the way, this is not the first time something like this has happened. read more

This place is located in a convenient location for us. the line can be long at times so avoid lunch or holiday hours (Christmas). Everyone is professional and nice. They're helpful also when you need something extra. read more

this review is for the lady teller in this branch, her name is Tina and shes a very nice lady, the time that we went there she was all by herself and she still managed to do everything.. theres a little line but the flow is fast.. compare to other branches around she's super nice and consistent.. the one from sf branch is rude.. anyways, thumbs up for her.. read more

This is the nearest post office from my house. But, the staffs here sucks! Been served by two asian chinese ladies who had the same kind of attitudes. Not helpful at all! Well, I am Asian as well and am wondering why can't they be at least polite to customers?! read more