Worst customer service ever. No greeting, no help, couldn't even answer the simplest question…read morewithout an attitude. This place needs to shut down. And I was the first customer in the morning! Wonder how they treat people at the end of the day...

Horrible post office, I arrived 5 mins after 5 and they don't have the decency to let me just drop…read moreoff the package i have fully prepared with a shipping label. It takes no effort from them to let me leave it there to be shipped

I just found this post office extension. It was great! The office is small, but the staff is very…read morefriendly and extremely helpful. Josh was the postal worker who helped me, and he was so straightforward and direct. I will go back. This place is a gem!

If you're looking to ditch the long lines at the Millbrae Post Office, look no further! This is a…read morehidden little gem that I've been consistently going to after beginning to sell my items on Poshmark. There's usually never anyone here and it's always in and out! There is only one employee working here and usually out on lunch break from 1-2pm but that isn't too big of a deal. Appreciate the employee working here during times like these!!

Did the post office worker seriously just tell me that they don't sell international stamps?…read more I had to do a double take. I needed stamps to mail letters to England (which I've bought before) and this woman who was not familiar with her job said they only sold stamps for United States letters. Thankfully a supervisor heard me and got the stamps and showed her that VIOLA, people do Mail letters to family and friends outside of the country! She didn't know how to scan the barcode, and needed help with that too. Epic fail!

Although there was initially only 1 person at counter thus long line, she was efficient & kept the…read moreline moving while being pleasant. A second employee opened a line & help reduce the line wait.

incredible customer service ! so helpful and patient with all customers. very conscientious of…read morecustomer's waiting time and always willing to go the Extra mile for clients. always welcoming and kind to all! A very happy customer, T

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

Im so thankful for Ms./Mrs. Tessa she left my mail out so I could get it after work, being i kept…read moremissing out on retrieving my mailbox. I asked her on my lunch break briefly if she could leave it out for me and i could come right when i get out of work and SHE really did that for me! I was skeptical and thought to not show up because perhaps she would forget or was just saying she would but really wasn't. Im glad i went with my gut and showed up. She looked out for me and im a complete stranger. Ms/Mrs. Tessa if you're reading this, i wanted to also conclude how much of an Angel you are. May you be greatly favored and continue to prosper in your endeavors. I send love and light.

If I could give a 0 rating I would . We have had our PO Box here for 9 years. Then a new owner I…read moreguess bought it out. Hands down the VERY worst service -just no words. Numerous issues, missing mail and customer service that is honestly unbelievable. I lost my temper twice in there dealing with them. The worker informed me none of this was "her problem" and truly responded to legit complaints with no care, or interest. I don't even have words for how bad the service is. Ending a 9 year business with them. . .and I know they could care less. But if you have a choice, stay away from this sinking pit hole. Place now has trash on the floor and can even smell at times. Gone are the courteous, caring staff. Sad. Again 9 years with them. Not the same place at all.

I always forget about this post office even though it's located super close to me! It's a…read morehistorical building, which may be why pets aren't allowed? I've definitely brought my dog into other post offices, but this one specifically has signs stating no pets and only service animals allowed. The last few times I've come by, the staff have been pleasant and helpful. There was only one person working though, which is fine when it's slow, but when there's a line, it becomes a bit of a wait. I just wish they had a self-drop off box for after-hours!!

Gorgeous place that's well beyond the utilitarian postal needs. The interior is a slice of…read moreyesteryear with stunning turquoise and coral Spanish tiles, a mural with people and ... spanned length of the wall. Gilded edges snd and a stagecoach in maple just gorgeous. The exterior with wrought iron massive chandeliers and light fixtures a beacon of promise. It's super civilized and quiet, the customer service genteel (the most ever I've envy at USPS :-) efficient and friendly. Beautiful--even if you don't need to use their services, it's worth it to sneak a peek and do a mini tour.

I'd like to leave a review for Chanda! Every time I come in,…read moreshe is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier. It's honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.

Be prepared to wait for at least 30 minutes. There is always only one guy at the counter and he is…read moreabsolutely the slowest postal worker I've ever encountered. If you are in a hurry go to the down town San Mateo post office.

I was a supervisor there for 3 years. Ma and Dennis have recently retired sadly, also Tim who is…read morethere still, who has exceeded every expectation possible both in front and behind the scenes. They are truly remarkable people, and I couldn't be more proud of their devotion, humanity, and excellence to each of their customers and coworkers during their many, many years of diligent service. A supervisor could not be more amazed or proud. They were top quality employees all across the board.

the mailman who fills in on my house, either can't read the notice I have on my front door of where…read moreto leave any packages which is right next to my mail slot or he's just lazy. he throws the packages over my little picket fence out in the open so porch pirates can steal them. I want this guy gone from delivering in my area, he has thrown packages 3 times now and it's ridiculous