I agree with everyone.. not so friendly here.. I was in and out with my service because I needed to…read moremail something out but pressed on time I didn't pay no attention to how he greeted me.. but there was a lady that came in asking questions about doing passport photos they do not offer it at this location but he rudely repeated himself where the next location would offer their services explaining to the lady that she needs to make an appointment for passport services she didn't know this, but he got irritated because he kept expressing to her that you need to go online possibly the library could help you and she was like well can I still go there and see if they can explain to me how to do it his response was "good luck"

Worst customer service ever. No greeting, no help, couldn't even answer the simplest question…read morewithout an attitude. This place needs to shut down. And I was the first customer in the morning! Wonder how they treat people at the end of the day...

If you're looking to ditch the long lines at the Millbrae Post Office, look no further! This is a…read morehidden little gem that I've been consistently going to after beginning to sell my items on Poshmark. There's usually never anyone here and it's always in and out! There is only one employee working here and usually out on lunch break from 1-2pm but that isn't too big of a deal. Appreciate the employee working here during times like these!!

This place is a hidden gem!…read more The lady at the counter is very pleasant and assisted me. She even gave me a free generic box for the holiday gifts that I am mailing since the boxes at the post office are not big enough to accommodate my gifts. Thank you for your customer service!

Now we hardly go to the post office, and if we end up going, we miss something or something is not…read morecorrect. We have been living in Millbrae for more than 30 years, and I don't remember if I ever had any problems during my visits. I must mention our mailman Joe who is highly professional and kind. Whenever I say any issue to Joe, he tries his best to solve the problem. Another person I would like to thank is Fernando, who has been in the Millbrae location for a long time. He helped me again last week with my boxes which could not deliver during our vacation. Fernando always listens carefully and shares all his concerns, and tries to help you as much as he can. We want to say thank you to these kind people who have been there for a long time and always supporting us. Thank you

Did the post office worker seriously just tell me that they don't sell international stamps?…read more I had to do a double take. I needed stamps to mail letters to England (which I've bought before) and this woman who was not familiar with her job said they only sold stamps for United States letters. Thankfully a supervisor heard me and got the stamps and showed her that VIOLA, people do Mail letters to family and friends outside of the country! She didn't know how to scan the barcode, and needed help with that too. Epic fail!

Shruti is the absolute best. I had a bunch of returns and was stressed out yet she was patient and…read morehelpful. I appreciate her energy and calmness.

I had an excellent experience at this UPS Store yesterday. I needed color copies printed of a…read moreboard meeting presentation, and the staff here was great to work with. I called the store, got their email address, and emailed the presentation to them. I then called to confirm receipt. They were able to have my printouts ready for pick up in less than 45 minutes, which I really appreciated. The staff was friendly, helpful, and accommodating. Thank you for your support, UPS Store Burlingame!

We went to get my daughters passport today and the service was 5 star and Anjana was super nice. It…read moremade the entire process quick and easy.

This is my first review and I had to give kudos to the employees. The staff are very friendly here…read more I come to this office frequently. The only issue I have is that there is never enough people working at the counter. Every time I come here, the supervisor is always helping with the long lines in the lobby and is very friendly and helpful. The cashier by the name of Anjana always has a positive attitude and always smiling. I don't understand all the negative it is but my experience here has always been positive. Much respect to these hard workers.

I always forget about this post office even though it's located super close to me! It's a…read morehistorical building, which may be why pets aren't allowed? I've definitely brought my dog into other post offices, but this one specifically has signs stating no pets and only service animals allowed. The last few times I've come by, the staff have been pleasant and helpful. There was only one person working though, which is fine when it's slow, but when there's a line, it becomes a bit of a wait. I just wish they had a self-drop off box for after-hours!!

Gorgeous place that's well beyond the utilitarian postal needs. The interior is a slice of…read moreyesteryear with stunning turquoise and coral Spanish tiles, a mural with people and ... spanned length of the wall. Gilded edges snd and a stagecoach in maple just gorgeous. The exterior with wrought iron massive chandeliers and light fixtures a beacon of promise. It's super civilized and quiet, the customer service genteel (the most ever I've envy at USPS :-) efficient and friendly. Beautiful--even if you don't need to use their services, it's worth it to sneak a peek and do a mini tour.

I'd like to leave a review for Chanda! Every time I come in,…read moreshe is always friendly, helpful, and professional. She always guide me on the best way to send my packages and makes the whole process much easier. It's honestly hard to find this level of customer service at USPS, and I wanted to recognize her for it. If you visit this location, you can expect helped by someone who truly cares about helping customers.

Be prepared to wait for at least 30 minutes. There is always only one guy at the counter and he is…read moreabsolutely the slowest postal worker I've ever encountered. If you are in a hurry go to the down town San Mateo post office.

I was a supervisor there for 3 years. Ma and Dennis have recently retired sadly, also Tim who is…read morethere still, who has exceeded every expectation possible both in front and behind the scenes. They are truly remarkable people, and I couldn't be more proud of their devotion, humanity, and excellence to each of their customers and coworkers during their many, many years of diligent service. A supervisor could not be more amazed or proud. They were top quality employees all across the board.

the mailman who fills in on my house, either can't read the notice I have on my front door of where…read moreto leave any packages which is right next to my mail slot or he's just lazy. he throws the packages over my little picket fence out in the open so porch pirates can steal them. I want this guy gone from delivering in my area, he has thrown packages 3 times now and it's ridiculous