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    PostalAnnex

    4.4 (150 reviews)
    Closed 9:00 am - 2:00 pm

    Services - PostalAnnex

    Shipping centers

    Copymaking services

    Faxing

    PostalAnnex Photos

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    Recommended Reviews - PostalAnnex

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

    I used their fingerprint service. Fast, friendly, efficient, affordable . Very professional

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    8 months ago

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    Photo of Debbie S.
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    9 months ago

    Supposed to open at 9am. Did see someone in there earlier, the open sign is on but it's 9:11 and the door is still closed. Not good!!!

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    10 months ago

    Helpful 2
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    5 months ago

    Great Service! The Staff is very Friendly. My packages are safe and I enjoy other services they offer.

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    1 year ago

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    8 months ago

    Lousy customer service. Didn't smile . Asian lady needs to get more training. Very bad

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    1 year ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Kim A.
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    2 years ago

    They were great!!! Morgan and Chris are wonderful to deal with. I would recommend this postal annex to anyone!!

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    6 years ago

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    2 years ago

    Love coming here, Chris is the man! I've been coming here for years and he always provide the best customer service

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    2 years ago

    The person here today at 1pm 1/13/25 took great care to package my leg braces and send them off, thank you!

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    Photo of Kilo K.
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    2 years ago

    Always helpful, friendly, and efficient. Chris and Morgan are a pleasure to see when I visit the store.

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Very nice and very accommodating people. Chris May the owner is very pleasant guys highly recommended

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    6 years ago

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    5 years ago

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    Photo of Venus S.
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    4 years ago

    Very helpful young ladies. Was able to print out the label onsite and return Amazon package with ease.

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    Photo of Justin H.
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    3 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Great service. Chris is really friendly. Will definitely come here for my postal needs. They print out labels as well.

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    6 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - PostalAnnex

    Ups shipping center?

    We are an Authorized UPS ship center. You can drop off packages with labels or you can ship through our account. Feel free to contact us on email or phone with any other questions. Both are listed above. Thanks for reaching out.

    Don’t See Your Question? Ask Away!

    Review Highlights - PostalAnnex

    Two of them I didn't even have the address for - - Chris said, no worries just email me when you get them.

    Mentioned in 67 reviews

    Read more highlights

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    The UPS Store

    The UPS Store

    2.6
    (127 reviews)

    I had called the Millbrae UPS store a few days prior to confirm their mailbox rental promotion --…read morespecifically the "first three months free" deal, which I was told over the phone did apply, and that I would just need to pay the setup fee. Confident in that information, I walked into the store to open a mailbox. Unfortunately, I was met with the most unprofessional and rude service I've ever experienced. A staff member named Shan (or Sean) interrupted me mid-sentence when I tried to explain the offer and flat out denied the promotion. I let him know that I spoke to someone on the phone who confirmed it, and instead of helping or clarifying, he dismissively said it wasn't valid at their store. Even after I showed him a QR code from the Millbrae location referencing the promotion, he arrogantly said it was "incorrect" and offered no further assistance. I asked to speak to a manager, and he told me the manager wasn't in. When I asked for the contact number, he gave me a fake phone number. Completely unacceptable. I walked in simply wanting to open a PO box -- not to be belittled or made to feel uncomfortable. I won't be returning, and I would not recommend anyone do business at this location if this is how they treat customers.

    Extremely disappointing experience at this UPS Store. I came…read moreto return an Amazon package -- the official return instruction clearly said "box needed" but never mentioned that a "product box" wasn't allowed or that a specific type of box was required. My box was sturdy, sealed, and properly packaged, yet the staff member Shawn kept insisting it was a "product box" and repeatedly refused to accept it. His attitude was condescending and completely unhelpful -- he just kept saying "that's a product box" instead of explaining or offering any assistance. I am 35 weeks pregnant, holding a heavy package, and Shawn stood there watching without offering even the slightest help or empathy. The lack of basic courtesy and professionalism was shocking. Amazon's website never states that a product box can't be used -- only that a box is needed. This location clearly makes up its own rules and treats customers unfairly.

    Staples

    Staples

    2.5
    (181 reviews)

    Greetings to all, l come to this location regularly, so this review is based upon my combined…read moreexperiences; let's see how it went: Parking for this location is shared with the surrounding business in the same location; this works well for this location. Inside this location was a modestly lit atmosphere; my feelings are that it could use some brighter lighting to provide a better buying experience. The service was nice and friendly, But the Main thing that stood was the fact that there were Not Enough Workers to Run the Business; more workers can make a difference. The values are comparable to any other establishment of the same sort. Bottom Line; more workers could have more positive impact on everything.

    I had a disappointing experience here. I had a return for…read moreGap that was set up through "Happy Returns" I walked into the store and there is zero signage referencing Happy Returns, and there were no cashiers at the registers to ask. I saw signs for "Amazon Returns", so I hopped in that line. There were 3 or 4 people ahead of me, and one of them seemed like she was returning half of the stuff sold on Amazon. 15-20 minutes later, I finally get to the counter and I'm told "Oh, Happy Returns are over there at the Printing section at the other end of the store." Needless to say, I was frustrated that I just wasted all that time in the wrong line. If you're going to offer a service, at the very least, have some kind of signage directing people where to go.

    PostalAnnex - shipping_centers - Updated August 2026

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