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    Mail and Done

    5.0 (5 reviews)
    Closed 9:00 am - 1:00 pm

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    FedEx Distribution Center - what is wrong with you people

    FedEx Distribution Center

    (253 reviews)

    FedEx Delivery Vehicle Issue 2025-09-21 17:08:50 PDT Hey…read more@FeDEx @FedExHelp The driver of your large delivery vehicle who entered a through street from a side street did not stop at the turn, and forced my @Uber driver to take evasive action #FedEx vehicle Plate California 48603B4, Truck # 536102 US DOT 86876, JK Parcel Inc. S. San Francisco CA., Male Driver, Dark Eyes, Tan Skin, Mustache with Goatee, Ring on Left Ring Finger. Date 2025-09-21 Time 17:08:50 PDT. Corner of Lake Vista Ave & Sheffield Dr, DALY CITY, CA. The FedEx vehicle was going east on Lake Vista Ave at the time. Cant report the issue to 1.800.GoFedEx because your contact center is closed on the weekends.

    It's been quite some time I've given a business a one star but realistically, FedEx doesn't even…read moredeserve that high of a rating. FedEx attempted to deliver a package that required a signature on a Thursday to me. The driver rang the doorbell and within less than 10 seconds, was gone. My husband tried running after the truck but wasn't successful. The website kept showing an update that the package would be attempted again on Friday. One of us stayed home all day just waiting for it. Around 5:00 p.m., the update showed an attempt was made at 3:40 p.m. but no one was home. The picture FedEx used as attempt they tried was the same picture from the attempt the day before. No one from FedEx ever came by at 3:40, based on proof from our Ring camera. Saturday morning showed the package was scheduled for another attempt, only to be updated about an hour later that the customer requested a delivery date change. I made no request whatsoever. I finally called customer service and the person I spoke to promised me the package would be delivered by noon on Monday. I told her I wanted to pick up the package instead. She gave me this SSF location to pick up my package. I asked her what time they close and she said 5:00 p.m. I drove there only to find out they only open for package pick-up from 8-10 a.m. on the weekends. Wtf? FedEx, you should be ashamed of yourself. First you post fake updates on your website. Secondly, your customer service center doesn't even know the actual hours your distribution centers operate. Companies who use FedEx to deliver their packages should really reconsider the partnership.

    Mail and Done - mailboxcenters - Updated May 2026

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