I shipped very fragile china from this place by Fedx. I thought they were an official Fedx store…read more However,the china arrived broken and when I tried to file a class, it turns out shipment was in their name and not mine. They refused to file a claim because I didn't have a picture of the whole box, even though I provided multiple pictures of the broken china in the open box. DO NOT SHIP WITH THIS HORRIBLE COMPANY. I lost over $400 from this rip off store.

I ran in for a quick, last minute printing service & everything went smoothly. Not sure why the…read moreplace has negative reviews, the service was excellent. It was about $2, which is pretty typical & doesn't seem too much to me. I'll definitely be back!

I stopped by UPS to drop off an Amazon return because the item I received was damaged, scuffed, and…read morestained. I'm used to receiving a QR code from Amazon to show the counter staff when dropping off a return. However, when I arrived and searched the app for it, I realized my return required a pre-printed label. This was on me for not noticing sooner, but tell me why it costs $4 and some change just to print a single b/w sheet of paper at UPS. I paid since I was on my way to dinner and didn't want to lug around a clunky box, but this is ridiculous considering it costs a fraction of the price for self-serve printing services at competitors like FedEx. My bad and never again.

Recently noticed there is a worker who has a great attitude and is very kind and attentive to…read morecustomers. Just wanted to shout him out! The other workers have good customer service as well :)

I've called Jensen's or have gone into Jensen's for various reasons over the past few years and…read moreevery time, without fail I've been treated well, and treated well by a smart person who knew exactly what to do for me! Some gripe about their prices, I have so such complaints.

The staff is very nice and helpful. However, there is a wheeled bin for prepaid FedEx/UPS…read moredrop‑offs that is frequently situated directly in front of my rented mailbox which customes and NON customers can go to the store to use. Sometimes other customers move it for me to be nice, and sometimes I have to move it myself. The store is often crowded at peak hours the staff sometime appear very busy with notary services, which can contribute to delays. Parking is sometimes difficult in the shopping center where Jensens is located. I have also experienced delays when retrieving packages: I find a delivery‑notice slip in my mailbox, go to the staff to get the package, and then sometimes wait longer than expected before the staff can help me due to notarty customers. These recurring issues make the visit inconvenient and frustrating. I hope the owner will relocate or better manage the drop‑off bin, address staffing during peak notary times, and improve package pickup procedures. I cannot recommend this business.

I've had a small mailbox here for two years. The rental price for the mailbox has increased almost…read morea hundred dollars every year. I ended up getting another box elsewhere, which is a pain - but I can't keep paying another 100 bucks every year. Also, this past year they've been closed a lot. If they're going to be closed all day they'll email you, but if they're closing for several hours in the middle of the day there's only a sign on the door, so you end up making a trip and putting money in a parking meter for nothing.

Staff lady is very helpful and kind. She went out of her way to help me repack my items so they…read morecould all fit in my box. She gave cheaper alternatives as well.

The guys at this post office are so nice !!! Super helpful and patient with people and always kind.read more

A relative in Taiwan passed away, and we had to send notarized power of attorney docs to our family…read morethere so they can start processing his estate. Needless to say, it's important, and the ordeal involved us running to the consulate a couple of times to get those papers notarized. To ensure the papers arrive ASAP, I paid for the more expensive shipping option ($75). USPS lost the mail. Somehow it got sent to Bosnia. Crazy, right? The mail literally went in the opposite direction. Worse yet, since it's been returned to the US, it's treated as an import item so it's been stuck in NY customs for the past MONTH. It's been 1.5 MONTHS since I mailed it out, and it's still stuck in customs ON ITS WAY BACK TO ME. During this time, we actually went back to the consulate and re-notarized the exact same docs. Sending it out this time with Fedex or DHL. I went to the Bayview USPS at 1300 Evans, and they were actually a bit more helpful. They looked at the receipt and said the West Portal office missed some things I was supposed to fill out. For example, I needed to put a dollar value, even if it's $1. Also, I can't just write "documents" in the item description - it needed to be a lot more specific (what the docs are, how many pages, etc). The 1300 Evans office explained that it was on the agent to double check and make sure I filled out the forms correctly. Yeah, no one here did that. I'm not sure if I can trust USPS again. I've been hearing from people about their own horror stories with USPS. Someone's package got sent to SF, then went to Oakland and San Jose, before coming back to SF again... it literally went on a joyride around the Bay Area! But if I MUST use USPS again, I'd probably go to the 1300 Evans branch - they're bigger and way more knowledgeable.

Griti was so helpful! (I'm not sure I heard his name correctly). I was stranded with a dead phone,…read moreno charger, and no ability to call an Uber. I was embarrassed to ask whether it might be possible to charge my phone, but Griti was glad to help. Sharing a conversation with him, we discovered that we both studied in Moscow and we had a great time sharing experiences when my darned Uber showed up. Now I want to go back and share more stories.

If you want the slowest service on the planet and a staff that is downright rude then I highly…read morerecommend getting your mailing needs met here. I just spent 30 minutes just trying to get the address on a fed ex mailer correct with the guy at the counter and she. I kept pointing out the errors all he could do was blame my handwriting. Complete waste of time. I could have walked to the closest post office more quickly than this.

Very easy to access Print / Ship location. Tons of free…read moreparking, when on site just access the FedEx website via a QR code if you need to print items already digitized. There are a few stations to customize files, but I use this onsite feature as a place to sit down and send my images or files to FedEx and just relax and wait for a retrieval code to hit my email. On this visit my print job did not require any assistance, but the shop was busy, looked well staffed, and customers that i viewed did not have any measurable waits. The space is well organized, calm, with numerous self serve stations, it's a great alternative to owning, and maintaining a printer that is not frequently used.

There's no place to write a review for fedex.com so I'm writing it here sorry about this location…read moregetting this bad review but FedEx is the worst possible company ever I don't know how they are still in business I understand now why they don't leave an email or anyway to write reviews about their company FedEx should just USPS do their job ​ because apparently they are the only ones you can do it right. Fukk Amazon too for doing business with them. I was supposed to receive my package on the 9th and here already the 12th and they tell me they are not going to deliver it till Monday the 14th I need my package give me my effing package they probably trying to keep my package because it's an iPad

It was almost closing time, I attempted drop a big heavy box, there were no shopping carts around…read more The UPS clerk, Alex was awesome! Alex was professional, polite and went out his way to help me. I had been struggling to bring the big into the store, Alex saw me and quickly helped. Alex man is a wonderful asset to UPS! It is rare these days to find a person who takes pride in giving great customer service.

Passport photos taken on weekdays only, no weekends…read more It is $20 for 2 photos for your US passport, which is pretty standard with other stores these days

R E N Z and Carlos didn't entertain me and gave me time and space to explain my expectations of…read moreUPS. It's a busy location and we all want our packages to be prioritized, this team is doing the best with what they have to provide 100% satisfaction. Thank you again.

Only came here once and don't think I'd come back unless just for a simple drop off. Brought in a…read moresmall box for Amazon labeless return and surprised when I was asked to pay for sealing the box. I have tape at home and didn't think it makes sense for stores to charge for penny worth of supply. I went home and taped it and went to the one at 29th. There a shop employee sealed the box for a lady right in front of me, another surprise. This is much better customer service and experience. Just a caution to everyone, each store has their own ways of running business so just be aware there might be quite a bit of different service level.

I had to do a FedEx return, this place is very cool, clean and chic, offer several services. Mail…read moreand Shipping Mailbox Rentals Printing Services Notary Shredding Very friendly and professional! 26th and Irving Sunset District

I needed some ceramic coffee mugs wrapped to take on a flight and there was such care in the…read morewrapping. Darrell offered me coffee while I waited on a nice living room setting, good music, lots to look at and an abundance of services are offered. That was last year. This year Darrell prepared my taxes. I live in Mexico and he really took care of me and filed for me. Thank you Postal People