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    The UPS Store

    3.2 (160 reviews)
    Closed 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Debbie T.
    23
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    19

    1 year ago

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    Local

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    8 months ago

    Business owner information

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    Local

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    10 months ago

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    Photo of Local

    Local

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    Photo of E D.
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    1
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    2 months ago

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    Local

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    1 year ago

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    Photo of Local

    Local

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    3 months ago

    I tried to doo off an Amazon return. They told me there is a $3.30 charge to droop off.

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    Photo of Local

    Local

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    2 years ago

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    Photo of Local

    Local

    Helpful 1
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    1 year ago

    This location has the best team ever--always kind and never judgmental, even with all my returns! Thank you!

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    Photo of Local

    Local

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    Photo of J. W.
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    11 months ago

    joana coralla who works here, wanted to charge for 3 strips of tape. i packed the whole thing but without 3 strips of tape. beware

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    Photo of Local

    Local

    Helpful 1
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    Photo of Eric C.
    72
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    7

    2 years ago

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    Photo of Local

    Local

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    5 years ago

    Helpful 4
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    Love this 3
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    2 years ago

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    Photo of Local

    Local

    Helpful 0
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    5 years ago

    Helpful 2
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    2 years ago

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    Photo of Local

    Local

    Helpful 1
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    2 years ago

    Business owner information

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    Local

    Helpful 1
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    2 years ago

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    Local

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    Photo of Lili P.
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    2 years ago

    Helpful 1
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    Photo of Billy C.
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    3 years ago

    This place is busy but moves pretty quick. The wait is short. Staff is friendly and straight to the point.

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    Photo of Local

    Local

    Helpful 1
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    Photo of TK S.
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    5 years ago

    Helpful 2
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    4 years ago

    Helpful 4
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    7 years ago

    Helpful 8
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    6 years ago

    Helpful 1
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    Photo of Josh P.
    116
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    4 years ago

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    2 years ago

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    Local

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    Photo of G. R.
    2
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    5 years ago

    Helpful 5
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    3 years ago

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    Photo of Local

    Local

    Helpful 0
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    3 years ago

    Helpful 1
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    5 years ago

    Helpful 3
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    5 years ago

    Helpful 2
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    Photo of Jo J.
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    4 years ago

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    Photo of H K.
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    5 years ago

    Helpful 1
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    3 years ago

    Had an Amazon return to drop off. Scanned the QR from my phone, was asked if I wanted a receipt, got a receipt and was on my way.

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    Photo of Local

    Local

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    5 years ago

    Been using the UPS store for years. These people are responsible and professional. One of thee best staff of all the UPS stores I've used.

    Helpful 1
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    Photo of C N.
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    4 years ago

    Really polite and helpful gentleman assisted me this morning on printing/copying needs. Was in and out in a flash.

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    5 years ago

    Helpful 1
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    8 years ago

    Helpful 2
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    7 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 4

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Over the past year, I've gotten to really know the Infamous UPS Store Trio (Keith, Shaunna, and Steve).

    Mentioned in 10 reviews

    Read more highlights

    FedEx Office Print & Ship Center - Shipping label remnants that were  cut out - not torn out. Location refused to provide new label

    FedEx Office Print & Ship Center

    (195 reviews)

    Merced Manor

    Very easy to access Print / Ship location. Tons of free…read moreparking, when on site just access the FedEx website via a QR code if you need to print items already digitized. There are a few stations to customize files, but I use this onsite feature as a place to sit down and send my images or files to FedEx and just relax and wait for a retrieval code to hit my email. On this visit my print job did not require any assistance, but the shop was busy, looked well staffed, and customers that i viewed did not have any measurable waits. The space is well organized, calm, with numerous self serve stations, it's a great alternative to owning, and maintaining a printer that is not frequently used.

    Eric was incredibly helpful and professional this morning at the FedEx on Sloat Blvd. I dropped off…read morea package the previous evening at the self-service kiosk, but later realized I had accidentally left an important document inside. I asked Eric if the parcel was still on site and showed him my kiosk receipt. He immediately went to the back and searched through a large stack of packages, even using a step stool to check the higher shelves. Thanks to his effort, he was able to locate my package. Eric truly went above and beyond. His help saved me a lot of time and hassle--I avoided having the package sent out, returned to me, and then reshipped to the recipient. I'm very grateful for his outstanding customer service. Thank you so much, Eric!

    The UPS Store

    The UPS Store

    (143 reviews)

    Inner Sunset

    I use this place regularly and have for more than the last 10 years or so. I'm leaving this review…read morejust as a counterweight to the endless bad reviews this place seems to be getting. I like using this place. It's the same couple young workers there all the time. They don't remember me and that's fine. They just deal with an endless line of people all day long sending packages, making copies, or shipping back returned items. It's the same repetitive routine with them having to keep explaining the same instructions and corrections because we don't do this every day like them. Are they incredibly friendly and customer service oriented - not exactly but they do get you what you need to know and try to get you along on your way. This is not the kind of place where people would want to ooh and ahh and leave an A+ review because it was so great, or something. So all they seem to get are lousy reviews from people that were frustrated. That's not fair. They will try to help. One time, i recall, the fellow (i guess "erik" per other review comments) even was really kind and just paid for my fax fee himself because I'd forgotten to bring anything with me in rushing out to catch them just before they closed. Anyways, many thanks to you folks there at the irving str ups store for always being there and putting up with all of us all day long day after day. (Oh yes, and the self service kiosk where you can just scan the UPS return shipping QR code and print out your own shipping label is just da bomb...)

    This is my go-to UPS store. I have been dozens of times (hello, Amazon returns) and I have never…read morehad to wait in line. This is mainly because they have a self-serve kiosk. Cell service can be spotty so I always pull up the Amazon return label before entering.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (3 reviews)

    Outer Richmond

    Open 8a to 11p they say. A FedEx center you can ship from they say. No. Not when Vincent is…read moreworking. Tried to ship 4 boxes at around 1pm today and while the store is open for business, Vincent refused to ship any of our boxes because they are "full" and "there is no room." He pointed to a pile of boxes on the floor as "proof." Not sure how FedEx is running their business now, but it seems that refusing to ship packages is a bad model.

    Rosemary was a treasure. I was in an emergency and for the life of me I couldn't figure out the…read moreprint computer and after 20 minutes I was furious and so bitter of my failure that I stormed out of the Walgreens in disgust. Rosemary stopped me before I left and asked "what was wrong?". I told her my predicament and she solved my problems in 3 minutes. Something I couldn't do in 20. I'm grateful. I don't know why this place only has one star. I read the review that James S wrote and it was unreasonable. This is a small fedex kiosk in a Walgreens. They have limited resources. A reasonable person will take that into account before making a one star review. I want to set the record straight and let others know that this place does not deserve a one star review. There are two people named rose that work here at Walgreens . No offense to the other rose but please if your using the computer then immediately find rosemary. She will solve your problem very quickly. I'm extremely impressed. She also found a coupon on the computer that gave me a substantial discount. Extremely good value. Very impressed with Rosemary and this FedEx.

    The UPS Store

    The UPS Store

    (137 reviews)

    West Portal

    I experienced a noticeable difference in the level of service here during my last round of shipment…read moredrop-offs on Sunday, August 10. Can-do, helpful attitudes, that was quick and efficient. I needed to purchase some packaging tape to finish off a few packages and the employee gladly took care of it for me without having to buy a new roll, open it up, finish packing it, etc. I was in and out within 5 minutes for my 8 packages which isn't the kind of efficiency I am used to. I leave off one star for now as I'm aware this could have been an isolated incident. Most of the time it's painfully slow and unhelpful service... Hopefully there is positive change being implemented at this location!

    I paid hundred of dollars for a mailbox here. It took 3 attempts for them to correct my email in…read moretheir system. Because the email was incorrect, I wasn't notified that packages had arrived - they just sat in the back for several months until the employee who finally corrected my email thought to check. I'd just paid for another 6 months for the box when I discovered the packages (and that my box had been incorrectly blocked off yet again), and the manager did not respond to repeated requests for a refund or acknowledge my request for mail forwarding when I moved my mailbox elsewhere. I will never set foot in this store again for any reason - all told I spent several hundred dollars for some of the worst service I've had from any business.

    The UPS Store - copyshops - Updated May 2026

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