I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

Great service, seamless installation, and very good overall experience/ solution for cameras…read more Thank you! Hanif

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Brian is the owner provides awesome customer service. We been using Pro-Tech the last 5 years for…read moreour home alarm, video security camera, and Ethernet wiring.

Pro-techs is one of the few companies we could find that installs 3rd party cameras. We bought…read moreReolink wireless solar cameras for our community outdoor spaces to save on installation costs, and Brian and his team set them up easily. I deducted a star since I felt the sales rep wasted our time (it was very difficult to try to politely end the video call with him) by trying to tell us that consumer-grade cameras weren't going to meet our needs and he tried to upsell us by showing an unrealistic simulation of how fuzzy the images would look compared to their systems he wanted us to buy. Brian wasn't able to get one of our pre-existing wired professional camera system to work, and he dropped communication and delayed appointments by months several times while this was all happening, but I appreciate that he didn't charge us for this, so I'm just adding this as an FYI.

In the many years since my first review, I have been an ADT customer at 3 different properties. CA…read moreSecurity Pro continues to be top notch in all things, from communication to install and support. ADT continues to be a superior product, and they have kept up with the times. The new app and home features are outstanding. As an insurance agent, I will shout from the rooftops that an alarm system is a great deterrent that provides peace of mind, and often times a discount on a homeowners insurance policy. When I refer Kyle to my clients, he is very responsive. Sometimes we are on a short timeline, and I know we can always count on Kyle to get on it quickly. I trust him, and his team, completely.

We needed to set up an alarm system at the request from our insurance company. We called ADT and…read morewere lucky enough to reach Kyle which was very helpful and friendly. He set us up with a tech named Mario. Mario was very friendly and knowledgeable about the system and very patient with us. We highly recommend Kyle and Marlio. We would give them 10 stars if we could. George F

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

I've had several people come out and look at my A/C unit. nobody has given the care and attention…read moreto detail that Calltech gave to us. My issue was handled efficiently and in a timely manner as well. I HIGHLY recommend them.

Orkhan installed a full Ubiquiti network system in my home, including multiple Ubiquiti Access…read morePoints that provide excellent Wi-Fi coverage throughout the house. He also set up a complete surveillance system with Ubiquiti UniFi Protect Cameras, ensuring clear video quality and reliable monitoring. In addition, he installed a professional door access control system using Ubiquiti UniFi Access, allowing secure entry with key cards, PIN codes, and mobile access. He configured everything perfectly, including the network rack, patch panels, PoE switching, and cable management, making the entire setup clean and well-organized. Orkhan also handled the installation of the router, firewall configuration, and remote access setup, ensuring the system is secure and easy to manage. The work was done professionally, on time, and with great attention to detail. Everything is running smoothly, and I highly recommend Orkhan for any networking, security, or low-voltage installation projects.

Dan did an outstanding job installing security cameras at our home, and I can't recommend him…read morehighly enough. From the very beginning of the process to the very end, he was extremely professional. He went well beyond just installing the cameras--he took the time to understand my preferences and worked with me to come up with solutions given both the constraints of the house and exactly what I was looking for. He came up with creative ideas and was incredibly meticulous throughout. It was clear he genuinely cared about the house and about getting everything done in a neat, clean way. I'm particular about cables being hidden and out of sight, and he took that to heart and made sure everything looked tidy. All around, he did an amazing job.

Wired ethernet thru the attic. Good work. Came by first and gave an honest scope of work…read morerecommendation. Honest quote. Trustworthy guy.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

As the building manager of a 25-unit condominium building, I…read morehighly recommend this company--particularly to other building managers and property professionals. Their combination of technical expertise and customer-focused service is exceptional; | doubt you could find a more qualified or responsive team. From start to finish, their professionalism, punctuality, and attention to detail were evident. They arrived precisely as scheduled and took the time to consult with us on optimal camera placement before completing a flawless installation of our new security camera system. The resulting video quality is exceptionally clear and sharp, exceeding our expectations. The entire experience was five-star in every respect. The only suggestion I would offer is to review your Wi-Fi upload capacity with them in advance to ensure the best system performance.

Greg and his team at Smart Home Security Control have been amazing to us for nearly ten years…read more We've installed multiple cameras in our small business in Walnut Creek and haven't had a single issue. We recently updated our camera's to HD and his team worked fast, efficiently, and they're always willing to assist with any questions or concerns. The iDMSS phone app is the best feature, with crystal clear viewing and easy to navigate controls and playback. Thank you Smart Home, we can't wait to continue doing business with you!

I fully intended to go with another company but am I so glad and grateful that I found Greg and…read moreSmart Home Security Control instead! I had a couple of TV installation needs - one simple and one which was more complex.  A friend recommended a company he used which got good Yelp reviews.  So I was pretty much sold on that one.  But communication was lacking so I submitted a Yelp quote request for other businesses. Greg then reached out to me with specific questions to understand my needs and gave me options I never even considered.  He then asked if his installer Carl could drop by my home to make sure the installation was possible even before giving me a quote. The other businesses just sent me quotes which were vague and some of which were very expensive. Customer service and communication are so important especially for services in your own home.  Greg was involved every step of the way and invested in making sure I was getting what I wanted.  He answered all my questions promptly and in such a friendly manner.  Scheduling the installation appointment was a breeze.  On the day of installation Carl communicated with me about when he would arrive.  Carl was very professional and followed all COVID precautions.  His work was fantastic and I could tell he was experienced and dedicated to doing a good job.  He also installed a heavy wall hanging which I am pretty sure is a "menial task" for this company.  But they were kind enough to go the extra mile. I am very pleased with how everything turned out.  I had confidence in them from the beginning but until the job is complete, you never REALLY know.  Now you know - they are top notch.

I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

These guys are awesome! A pleasure to work with, were willing to work with my budget, gave…read morepractical suggestions based on their experience, were incredibly prompt and punctual and responsive to my questions and concerns. So glad I found them.