AvidWorks Technology installed 5 Ring cameras and 1 Ring Video Doorbell at my home. The project was…read morecompleted on time and on budget, exactly as promised. Their team showed excellent knowledge and installation skills, making the whole process smooth and professional. The equipment works flawlessly, and their attention to detail is impressive. I highly recommend AvidWorks Technology to anyone considering a home security project. They delivered excellent service, and I'll gladly use them again in the future.

I worked with them to replace old ADT cameras with new Reolink cameras. They are probably the most…read morethorough contractor of any kind I've ever worked with.

Very knowledgeable and trustworthy! They helped me tremendously, revamping our AV system. They…read moresimplified everything and didn't try to sell additional components. Alex is awesome! Callie is helpful too.

If I could give Alex and his team six stars I would! They were all fantastic. We installed a…read morefour-camera Ring video system at my elderly mother's house. They listened carefully to our requirements, promptly recommended a solution and then came over within a few days to do the installation. They were extremely patient in explaining everything about the system to my mother and said that whatever she needed they would be there if she had questions. The kind of service that Alex and Bay Area Smart Home offer was above and beyond anything I expected. I can't recommend them enough.

The Security System that Richard and his team set-up is working well. They were really great to…read morework with and explained things as they went along. Thanks for all your help!

Great service and customer care. The team was very responsive and timely. Our installers went out…read moreof their way to get through a tough part in one of our walls to get the wiring through. So thankful they stuck with it and made the surround sound install happen for us as we wanted it. Really good team and would definitely recommend them.

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

When we remodeled our house in 2 phases we wanted to upgrade our A/V and wifi across our entire…read morehouse. Alex and his team were flexible and incredibly knowledgeable with A/V systems and with Sonos especially which was extremely valuable as that is ultimately what we opted for. In phase 1 of our remodel, the VSS team helped us update our wifi and establish Sonos across our 2 most populated rooms and our back patio. (Their flexibility and patience shined here as they did not push to expand into additional rooms yet because they knew we were planning a Phase 2 remodel) Because they did such a stellar job on the Phase 1 and because they were so professional, fast and flexible we reached out and asked them to add Sonos speakers across the entire house, plus 1 Sonos "Move" so we'd have another outdoor speaker we could place wherever we wanted in the back or front yard when entertaining guests. VSS gets 5+ stars from me because additionally as part of Phase 2 they also identified and FIXED a deficiency in the wifi setup that was mainly due to a wifi service upgrade after they had completed Phase 1. This improvement to the wifi was incredibly timely given my 3 kids were (still are) all home doing distance learning because of Covid-19. If you have A/V needs, these guys are the best. I highly recommend them and they have secured a lifetime customer in me for the high quality of their work, professionalism and customer service. Big thanks to Alex for his patience to work with us through both Phase 1 & 2 remodels, and special thanks to Andrew & Rob on the wifi fix during Phase 2. You guys are the best, THANK YOU!!

Alex installed our A/V/wifi system four years ago when we remodeled our home. We hadn't really…read moregiven much thought to it, so he explained different systems at various price points. As many reviews mention, Alex carefully listened to our current usage, suggested new technology and adjusted his proposal accordingly. His install was clean, on time and comprehensive. A/V system was impressive. Cut to four years later, we noticed that our exterior wifi was running slow. Sent an email to Alex and he immediately responded. His trouble shooting solved the problem. This level of service sets a high bar.

I can't recommend Rudy enough! He came in after another installer (Armando) completely butchered a…read more$10,000+ audio/video project and left me hanging with shortcuts, mistakes, and half-done work. Where others saw a desperate situation and wanted to overcharge, Rudy saw a challenge and delivered. He worked with what he had, fixed every issue, and got my entire system running perfectly without a single hiccup. His attention to detail is unmatched--especially on my projector screen install. I was nervous because the studs in the wall left no room for error, but Rudy's measurements were spot-on, and he got it done with absolute precision and accuracy. Beyond the quality, Rudy is fair, honest, and budget-friendly. He didn't take advantage of the situation; instead, he went above and beyond to make sure everything was done the right way. After dealing with the stress of a bad contractor, Rudy was a lifesaver and turned the whole project around. If you need someone who is a good person in your house, reliable, highly skilled, and professional for audio/video work, Rudy is the guy. I'd give him 10 stars if I could!

Rudy did a great job with my TV mount. I can't stand external wires so we did an in wall install…read more Everything went smooth as sill. He was very friendly, efficient and would definitely work with him again!

I needed a tech to visit a remote site and replace a vandalized camera. They arrived on time,…read morereplaced it quickly and communicated throughout the whole process. It saved me a trip! Thanks guys!

I just had my ADT Security System hooked up and I'm really happy with it, Joffre was professional…read morethrough out the process. Want to recognize Bryce the installer, stand up guy and does a clean job. If your looking for a Home Security, Joffre is your man.

Great service! Have used this company a few times and the work is always top notch. Would highly…read morerecommend!

Excellent work. Will definitely hire again if he is available but have not had any responses so not…read moresure if still in business or not

we have had considerable difficulty getting our Sonos system working properly. Ron came in,…read moreassessed the situation, and unraveled a complex mess of problems in the way our system had been put together. we are now the happy owners of a properly functioning Sonos system, and are listening to beautiful music. Ron is a natural problem-solver. Many thanks!

I've worked with First Reflection for almost a decade on home automation projects. Ron is a true…read moreprofessional and subject matter expert in the automation (excellent on Control 4) and audio/video field. The range of First Reflection to support minor service and maintenance requests to large systems projects makes them a standout and can endorse them with confidence!

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.