The delightful lady answering the phones, Jenny, book me an appointment in a very expeditious manner. The two fellas, Chris and Juan were on time and ready to work! They gave me all the details, All the pregnant questions and we're on their own for the next 3 hours! The service went smoothly, and they gave me extra outlets to help alleviate some of the problems I was having. And to have contractors come in and do work on time and with a comparable fee, I'll be happy to use them again! read more

Robert came by because we were having a breaker issue in our home. He was beyond sweet and educated us on what was going on. Would absolutely recommend him to anyone needing an electrician!!! read more

Friday afternoon pg&e came out and checked my panel because I reported flickering house lights. They figured out my panel had a catastrophic failure and needed to be fully replaced. Hein came out Friday evening to assess the situation and reworked their scheduling to fit me in Monday morning. They were knowledgeable, thorough, and got the job done quickly. I'm a very happy customer, will be my first call moving forward for anything related to electrical. read more

Starting with the free estimate, Nate was on-time and answered all my questions and then some in detail. After electing to go with the job, Nate once again provided all the options available to me and instilled a sense of confidence and trust, which I am generally not free in giving to contractors. He did the job in a reasonable amount of time. Although I haven't had the need, I feel Hein would make good if I was not satisfied. Excellent work, good price, and trust is all I can ask for. read more

I can't believe it's taken me this long to write a review of Hein. I've used them 4 times so far and they are absolutely my go to for all things electrical in my house. They have done wiring, new outlets, new boxes, installed ceiling fans and new outdoor security lights so far and everything has been flawless. Really clean work. Reasonably priced, easy to schedule and the guys that have arrived at my house to do the work have all been awesome. Jenny who does scheduling in the office is incredible as well! Thanks Jenny!!! It's so hard to find good companies to work with these days. Most won't even return your call! Hein is different. Give them a call. You'll be glad you did. read more

I called this past Friday to have some work done on a receptacle with an open ground and a series of outlets in the kitchen that were not working. Initially told that it may be 2 weeks before someone could come out since it was not an emergency. The kitchen receptacles have been inop for about 2 years. I got a call back from Hein advising they had a cancellation and could come out Monday. So today the electrician showed up at 0830 as promised and promptly went to work on the kitchen outlets. After doing some troubleshooting he traced the issue back to the subpanel that was replaced when we had solar panels installed, they apparently did not set the neutral wire well and it was not connected. Afterward he went to work on the other outlet, replaced 1 with a GFI outlet (bathroom) and moved an exterior outlet to a more convenient location. All told, finished in 1.5 hours and entertained my admittedly ignorant electricity questions. I'm very pleased with the work that was done and will have them back next time I run into electrical problems. Highly recommend! read more

Hein Electric came recommended to Light Up Orinda as we sought out electricians for adding electricity at various street trees in Orinda for holiday lights. Jim Hein personally volunteered his time to help us figure out the most cost effective plan for implementing our lighting plans. His team of electricians were prepared, were professional and timely. We are very happy with the work that they did and will hire them for any of our expansion needs. read more

Have used Hein on several occasions at two properties. They have always been helpful, reliable and professional. Today they fitted me in for a defective ceiling light in the kitchen at short notice. Steve turned up as scheduled and communicated well. Not only did he repair the light fixture he secured it to the ceiling safely ( previously at risk of falling!!!) Highly recommend and much appreciated. Brian was also very helpful with scheduling. read more

The professionalism and friendliness of Hein Lighting & Electric was excellent. We were able to work with two of the electricians. Both were on time and very knowledgeable of what needed to be done. Hein fixed all the electrical problems we were experiencing with our extensive outdoor lighting and electrical system and we couldn't be happier. I highly recommend them and if needed, will not hesitate to use them again in the future. read more

Jim Hein is honest, hardworking and stands behinds his business and employees. The job done for me was completed well and the electrictician gave me good advice and information on other items around my house. Jim has convinced me that he absolutely wants everything done right. He is an outstanding individual and business owner. Hire this company!! read more

Couldn't be happier with their work. They are fast workers and the quality is excellent. We had new lighting installed in our kitchen and bathroom plus new outlets installed. Hein's recommendations and work were both great! read more

I called in the morning, a live person answered the phone (!), and I had an appointment booked for only a few hours later. Nate, the electrician, was wonderful! He stopped by early (after calling first) to make sure he brought the correct part. He arrived on time. He installed a 4 prong outlet to replace a 3 prong, and even moved our dryer to get access. He was friendly and worked quickly, and doubled-checked to make sure everything worked before leaving. The price was very fair. These will be the only electricians we call in the future!!! read more

I called this company as they were referred to us. We asked to make an assessment of our parking lot lights. A man named Nate came and did not even walk around our property because he said he didn't have to wait for our Maintenance Supervisor so he just asked our Operations Director how many lights are out. Then he left. Apparently, there are other issues that needs assessment. I called the business and spoke with Jenny. I advised how the assessment went through and I told her the other issues that needs assessment. I asked if this is a typical process of their walk through she said they are swamped and usually free estimate is not too detailed but should have gone and did a walk through. She also said if you would like to have someone go back it will be $135. I didn't care about the estimate fee but the first job to estimate was already a fail. (It wasn't about the fee but the quality of service.) I needed an estimate that comes from the assessment he has done. She laughed sarcastically and said that let's just get over it. I don't have time to argue with you. No one was arguing with her. She said she can have someone go back. I lost my interest doing business with them. I said, no need as I think I should just go somewhere else who doesn't insult their customers. I was even being understanding to their situation. She was inconsiderate, unprofessional and rude. I was about to refer them to the other businesses who are needing repairs for their parking lots. It was very disappointing. I was being kind and understanding to all people who are in service business especially nowadays but how can you be kind if people like her (Jenny) would act like that? read more

Very disappointed in this business. Rick came out two weeks ago (on a Wednesday) so we could discuss our needs. He said he would send a quote by the following Monday. By that Thursday, I had still not received the quote. I called the office and they said they would check on it, and get the quote to me by the following Monday. That Monday, came and went, still no quote. It has been 2 weeks now, since our meeting with Rick, and there is still no sign of a quote and no word from the business. I would be hesitant to use a business with this type of poor follow-up. read more

My wife and I purchased a hot tub and needed the electrical hook up. Jim Hein came out to our house the same day to see where we wanted the tub and assess the best panel from which to draw the power. The next day, two of his very kind team members, Mandy and Juan, started the work. Over the next few days, Jim and his team worked to make the connections and asked for my input along the way. The entire team was extremely professional and polite, and I am very pleased with the finished product. As an added bonus, when Juan was under my house pulling wire, he found a leak from my washer drain, and was later able to fix the problem for me! I highly recommend Hein Electric. read more

Years ago, when I bought my first house with my wife and we decided to go crazy remodeling the place, Hein Lighting completely rewired the house and upgraded the service panel. When my ex-wife and I decided to get a divorce and I decided to move out and build a granny unit onto a house and rent the main part out, Hein Lighting split the service panels. After I became a general contractor, I took on a job digging a basement for an office and a ceramics studio under a house in the Oakland Hills and Hein Lighting did the wiring. When I moved my business to Sacramento and did not know any electrician in the area, Hein Lighting came all the way to Sacramento to completely rewire, upgrade the service panel, put in several (several as in 10 or 20) sub panels and helped me create a smart house. I have used Hein Lighting & Electric many times over the last 25 years and they have always completed their work on time and I have never been shocked by their prices. I have learned how to do most of my own small wiring projects but when I get something that I feel is over my head, I still buzz Hein Lighting & Electric. Now if they would only get a decent logo that doesn't look like something out of the eighties. (I probably should have taken a star off for the logo.) The Wizard says; check it out. read more

We had a few punch list items that we needed an electrician for and we called Hein after many members in our neighborhood recommended them. We were able to make an appointment within the week with Casey. Casey showed up and blew us away with how knowledgeable he was on all of projects and what needs to be done without being condescending or dismissive. He was very personable, efficient and hard working. Days later, my husband and I are still enamored with his work and what a great experience it was. read more

Would definitely not recommend wasting your time with this company. They obviously don't care about getting business or keeping existing customers. Called multiple times over a span of 3 days to speak to a technician however Rick/everyone else was always "out of the office" and apparently are too busy or could careless about calling us back. read more

I highly recommend Hein Electric for all your electrical problems. We have been doing business with them for many years. I have to mention Jay, he's an extremely professional and skilled electrician, with a very busy schedule and he always makes time for our urgent electrical problems or even will come and help to replace a light-bulb that is too high to reach. read more

We called Hein Electric when we had a serious problem with the electrical system in an old home. Jim Hein, the owner of Hein Electric in Martinez, responded immediately and made restoring the power to our home in a timely fashion his number one priority. The job was a complicated one which included replacing the 61 year old electrical box. He personally oversaw the process making sure that the proper permits were obtained, the right technicians were dispatched and continually coordinating with PGE and staying in close contact with us. We truly appreciate the miracle Jim and his administrative staff and crew of technicians performed at our house. Business owners who are capable and care like Jim are a rare find these days and we highly recommend his company to anyone needing electrical work done at their home or business. Thank you Jim!!! read more

Hein was the subcontractor for our cafe in Berkeley. Jay Franz lead the charge for Hein and made a very difficult project very tolerable. As a developer, I have many opportunities to hire contractors and I will not hesitate to work with this team again in the future. read more

I called in with my partial outage problem at 9:30 AM and Nate of Hein Lighting and Electric had it FIXED by 12:45 within an hour's visit. And this is in the middle of a pandemic! This company makes you feel like they know their stuff and they care about their clientele. Thanks for the help! read more

A big thank you to Hein for donating to Alhambra's Safe and Sober Grad Night!! You're continued support to our schools and community is greatly appreciate!! read more

Hein Electric recently installed some much needed expansion circuits in my garage area, and I couldn't be more pleased with the quality of their work. The entire process was very painless, and the work looks as if it was part of the existing shop wiring. They were prompt, courteous, efficient, and helpful from proposal to completion. I'll definitely be scheduling more work with Hein Electric in the future. read more

John Stull from Hein Lighting and Electric provides outstanding service. He is a seasoned electrician and put his skills easily to use in solving my electrical problem. I don't know that someone less experienced could have figured it out as elegantly as he did. Turns out my fairly new fancy professional grade hair dryer was the culprit. It caused all sorts of funky problems. Luckily it was a quick, easy fix for him. I highly recommend John to anyone who needs electrical work. read more

John at Hein lighting and electric is as good as one gets. His knowledge is just amazing he solves problems and gives direction to make it the best it can be or just solve your issue for the temporary read more

Had a problem with lights and plugs not working in upstairs bedroom. We had a rat in the attic a couple of months ago and while we got rid of the rat we thought it had chewed thru some wires and this would make the problem difficult to find and correct. 8:30 appt today. Technician showed up around 9:15. Traffic on 680. Understandable. Technician quickly determined the problem was a faulty breaker switch. Fixed in less than a hr for under $250. Very professional! I will use this company the next time I have an electrical problem read more

I called this company to get an estimate on installing a manual transfer switch to use with a portable generator (last year PGE shut the power off twice for up to 4 days). The electrician I originally was going to use to do the job never showed up to do the job!!! The first thing that impressed me about this company was a real human being answered on my first attempt to call the company. She made an appointment for an inspection of my house. The two estimators from the company arrived ON TIME exactly as promised!!! These two estimators then followed through and actually provided me with estimate as promised for the project. The estimate was not a two or three page contract with fine print but straight forward and understandable. Upon accepting the estimate, the company arranged for a crew to come out to do the work. "JP," Frederic and Marciano came out to look at my house and then arranged to show-up the next week to do the work. The work was technically and mechanically done extremely well! Considering the wiring that was done, the transfer switch and metal conduit were esthetically located so as not to be too ugly. These guys also assembled my new generator, poured fuel into the generator tank and got it working (I purchased a new Westinghouse House generator; works great!!!). They plugged in the house battery backup system, tested the transfer switch, and totally cleaned up (absolutely no debris on our new wooden floors). The crew was careful to cover the floors with drip cloths to prevent damage to the floor!!! All in all, I was extremely impressed and very pleased with the work done by JP, Frederic and Marciano! From my experience, they did NOT do good job, they did an outstanding job!! I highly recommend anyone who needs to have some wiring and electrical work done, contact Hein Electrical. Their work (at least with JP and his crew) is an example of technical people taking PRIDE in doing an outstanding job!!! read more

I called two weeks ago on a Friday and the office said they would be out on the following Weds to look at the job and provide a quote. Not a problem. The service manager, Rick Mercado came out on the following Weds very close to the appointment time. He was very nice and took his time to walk around the outside of my home and understand my requirements. He also provided me a nice overview of the difference between using high intensity lighting and LED lighting. He took notes and told me the quote would be sent to me by Friday or over the weekend. More than a week later I have not received a quote. I called the office (yesterday) after one week and was told that I am not the only one waiting for a quote but she would find out the status and get back to me. I never heard back. The next day I called her back and she said they are just swamped and would try to get the quote out by this afternoon. Still no quote after a week and half. When I spoke with the office manager she also said it is a FREE quote and implied they didn't have to rush since I wasn't paying for anything. When I said, to this point it has been worth exactly what I paid for it she said I could always find another contractor. If they are that unreliable with the timing for a quote then what will it mean for their (estimate) time frame for starting and completing a job when they say, not to mention the cost? Very disappointing. read more

John S. from Hein quickly diagnosed the problem with my dedicated PC outlet. He fixed that issue and made me aware of some potential safely issues. He was professional, thorough and very helpful. I would definitely call Hein again for any electrical issues. read more

What a rip off!! Charged me $600 for going to the shop to get the parts and took his time (4hrs) to reconnect an electrical plug. Said he came at 8am when he came at 8:20am. I couldn't wait to get rid of the electrician from this company. I feel so cheated for such a simple job. read more

I found this company listed here on yelp. It happened they were local and had a special offer. They were able to come to my house in a timely manner, found, explained and fixed the problem right away. They were also able to fix another electrical problem I had but hadn't called about and their charges were reasonable. I plan on using them if the need ever arises. read more

We just used Hein Electric for some projects in our new house. We had 5 ceiling fans changed out, 2 sets of wall sconces replaced, a dining room light and foyer light replaced and a bathroom light replaced....key word, replaced....all of the electrical wiring was in already. Rick came out to look at the job and acted like there was nothing out of their scope, so we set a date. We chose the "by the hour" pricing, since we figured 2 guys would bang this out in 2 days. 5 days later....we finally had to tell the worker he needed to be done....they moved like snails all week and I even called mid week to complain about it. We asked them to add on running power to a new location for a TV we installed over the fireplace. Instead of telling us that we would have to pay by the hour as the "figures out" how, they just took two days of investigating it. Long story short, we paid $4,000 for all the lighting and fans, and got a bill for $6,100 to install it all!! Shocking! I sent a complaining email, and it has been crickets!! We will pay the bill, but never again will we use or recommend this company. Side note...have since had our pool house fan replaced.....45 mins and $80 to install.....duh!!!!! read more

What a rip off!! This company was not pleasant to work with. I missed an appointment with an electrician that was chosen by my landlord (Hein Lighting and Electric) because of a client emergency at work. I had to reschedule, because of the nature of my job, I had several clients who booked me so I had to cancel my second appointment which I gave 24 hours notice. I was surprised and appalled to receive a bill for over $345.00 because I missed an appointment and had to reschedule. I would never recommend this company. Unfortunately my landlord made this electrical service a requirement for repair. read more

I had them come out to my business to give me a quote on re lighting a 4,000 sq ft area. First off, they were really late to the fist appointment. Second, I never received a quote. I was told that I was going to receive it by the end of the week, however, nothing came. I called two weeks later and was told that it would come again, by the end of day, and again, nothing. I guess they don't want our business. I even called them specifically because I wanted t work with a local company, but I guess they had better work somewhere else. read more