I can say a lot of good things about Del's and their installs and inspections. However, their Blindspot for me was the Plenum. They did not check it for the new install, and there was mildew in it. I think it should have been inspected and replaced with any signs of mildew or mold. If they had replaced it, I may not have had to get a mold, remediation done a year after install. for a new install : Make sure they check or automatically replace the Plenum; Check the bucket under the grill in the ceiling closest to the AC and look for mold or mildew, especially if your ducting is old. I think it should be a courtesy, but I understand if it's branching into another area, but it would've helped me out a lot. read more

We used Del's for many years, and while the quotes they gave us were not always competitive, we stayed with them. They are overall competent and personable. A few days ago, a technician came for our annual AC checkup. The technician also left a list of repairs required "immediately" for $4.5K. Our units are working normally, so techs from two other companies came for a second opinion. They identified "required" repairs as not needed including installation of optional features we never asked for. read more

Called Del as a "back up" to the company the home warranty service was sending out. He got there much faster and was cheaper (turned out the part I needed wasn't covered under H.O.W.) He is honest, fast, fair and knowledgeable. What more can you ask for?! Plan to call him again in the fall for air flow check. read more

AC repair requested on a Sunday! They texted back quickly and said could come out that afternoon. Rico took care of capacitor replacement quickly and got us up and running immediately. Thanks! read more

People who know me, will tell you that I only give a recommendation when I honestly believe my family and friends would benefit by using a particular company. Yes!! Del's is a company you will get fast prompt attention. I was hosting an adult birthday last week and when the guest started arriving around 11am, I noticed it was warm in the house. Although I turned it down it just got hotter. I called Del's and 4 or 5 men were here immediately and by 5:30 they had replaced the coils and it was cool again. Although the party didn't last long, we were amazed they came and fixed it immediately. Other companies have you wait till the next day. You will like Del and feel like your family is taking care of you. read more

Update, 7/10/19 : It hurts to have to deduct two stars, but I must, because of things I've become aware of, in the fairly recent past. I owe this update to my fellow Yelpers. Let me preface what follows by writing that the crew at Del's is great. Del is great. Everyone is friendly, polite and professional. No problems there, whatsoever. That being said, I've deducted two stars because Del's, perhaps buoyed by it's increasing popularity, has become expensive, almost beyond belief. I needed a $25 capacitor for my AC. I called Del's, because I had given them big bucks, in the past, to do some major work on my properties. I figured they'd simply sell me a cap, no big deal. I even told them I'd come to where they were presently working. Yeah, they'd sell me one, for .........$165!! That's just for the cap, no installation, since I was doing that myself. They explained, "That's just what we charge when we install them, PLUS labor! So, if your cap goes bad, you're probably looking at, around, $250-$300 to install a $25 part, in about ten minutes time! Get outta here! I bought a cap, in town, and put it in, in ten minutes. Total cost: About $28, including tax. Next, I had them bid on installing a central system in one property. The price they gave me was very high. Finally, I needed a new compressor installed at my house. I bought the compressor. Del quoted me $1300, for a job he told me was usually $1500. When I called him back, he came down to $1200. Thing is, that night I called another company. The guy there, licensed and insured, told me he'd do it bright and early, the next day, for $750, complete! He did a great job, too! I had my AC back, by 9:30 AM. So, the bottom line is, for me: Del has professionals who do great work. No doubt about it. However, they are twice the price of some comparable AC repair companies, that also do great work. You are strongly advised to shop around and closely compare prices. Where price is a major factor, and quality is equal, for others you deal with, Del is one of the higher priced AC companies in town, from what I've experienced. Your results may vary. read more

We own a small duplex in South Austin and have used Del's for AC replacement, repairs, and maintenance. We have found them to be timely in responding to our tenants' needs, thorough, and fair. Highly recommend. read more

Hasty diagnoses by tech for $96. Very, very high quote to replace evaporator coil and refrigerant compared to other companies.

Really nice guys and the only ones willing to come over on quick notice (I tried 5 other 5 star companies before them). That gets them the first 3 stars. Where they lose stars is the markup. I knew exactly what my problem was and they were able to fix it in 5 minutes. I had a bad capacitor. I didn't mind paying them the $76 to come out and diagnose and fix, but they charged me $106 for a new capacitor. I expected a markup, but not 5x. This AC capacitor is a common thing you can get on Amazon for $15-$20. I wish these guys well and they do good work, but I'm hoping they see this and realize that their consumers are more educated now and they can't get away with marking up parts so outrageously. read more

SUPER happy with Del, he deserves the five stars! My AC stopped blowing cold air and I had Del in for a second opinion after the first company (Texas AC) said I'd need a brand new system to the tune of $5,000+. He came over same day and it ended up being a $175 fix to switch out the capacitor and I was back in business. Voila! Thanks for your honest, prompt service! read more

Well, now I'm disappointed. After our first really great experience, here is what happened for our second call. Our AC fan unit outside was making a crazy grinding/whining noise that was intermittent and completely unpredictable - except it was worse at night than any other time of day. I called Del's and we worked out a time that would be good for Del's and our family schedule. When that time came, no Del's. 30 minutes go by, no calls from Del's to tell us why. Two hours later I finally called and we got an unapologetic answer ("we're finishing up at another site") and Del and a helper showed up 20 minutes later. We had recorded the sound that was being made because it was so inconsistent in its timing. They didn't say anything at all - they seemed to not have any suspicions about what it was. (this is important later) So, they sat outside for 20 minutes listening for the sound that never happened while they were there. I asked them if there was some part that could just need some lubricant and the answer was no - you need a new fan motor. So we said we needed to look at the finances and we'd let them know. We called them the next day and left a message requesting a time for them to come out and replace the motor. Well, we got no calls back. At all. We called again 2 days later, and the mailbox was full. We gave it a few days. 5 days went by, no call back. So, I contacted another company recommended to me by a facilities manager friend of mine. I left them a message, and they called back and we set up a time. The technician showed up right on time, listened to the recording and immediately knew what it was. The fix was quick, cheap and NOT a new fan motor. My dad was a contractor back in his working days, and I know how hard these companies work. I'm sure Del's is no different, and I'm sure there are reasons they never called us back. I was just really disappointed, given our first experience. On the bright side, we saved a few hundred bucks this way. (and I should always remember to get a second opinion when something doesn't feel right about the answer I get.) read more

Highly recommend these dudes. Honest, fast and reliable service. Here's my experience with them... One day two summers ago I woke up to two non-working A/C's. Yes, not one, but both of my A/C units were not functioning. I immediately hop on the internet and begin researching my issue. Sounds like a bad capacitor in unit #1to me (I'm very mechanically inclined, but never worked on an A/C unit before). Unit #2 doesn't turn on at all. No sound, no starting noises, nothing. I'm like, great, this repair is going to cost me an arm and a leg. I start calling a couple of highly rated heating and air guys. First one doesn't answer so I leave a message (never calls back, by the way ). On the second phone call a very nice lady answers and pretty much tells me they're so busy -- it's the summer after all -- the soonest they could come out for a service call is in 3 days. Sensing my disappointment she offers the services of another heating and air biz, so I give them a call. Right off the bat, the guy tells me they can't come until tomorrow and even then it would be late in the day, no guarantee, and it depends how quickly they can make repairs (keep in mind it's like 102 degrees outside). I said thanks, I'll call you back if I can't find anyone else. My next call is to Del's Heating & Air Conditioning. A friendly guy named Pablo answers the phone. He says he can stop by and check things out in about 2 hours. I'm like...Wow!! Pablo not only shows up on time, but he also calls me beforehand to let me know he's on his way. Pretty awesome, so far. He looks over both outdoor compressors and says ...."unit #1 has a bad capacitor." Yes, that's what I thought!!! Next, he asks me where the attic is. I show him and up he goes. After two to three minutes he comes back down and says....."unit #2 is all fixed." I said..."what.?!!" He says, "the electric wall switch was turned off". Then I remembered the Directv installation guy was in the attic the day before hooking up my new TV service. He must have switched off the power and never turned it back on. Damn you Directv!! And thanks to Pablo for being honest (what a coincidence to have both units not working at the same time). Anyway, Pablo replaces the capacitor in unit #1 for a very reasonable fee. I'm happy and cool again!! Fast forward to the following summer. The capacitor in unit #2 goes dead. On a Sunday no less. I call Del's Heating & Air Conditioning again and this time it's Del the owner who answers and says he can stop by later on in the evening. Same thing. Calls before he shows up and fixes unit for a very reasonable fee.. and on a Sunday no less. So, like I said. If you want fast, reliable -- and most importantly HONEST A/C service -- I highly recommend Del's Heating & Air Conditioning read more

What impressed me about Del's: 1. Answered the phone early in the morning during the listed time. 2. Fit me in during a tight 5 hour window the same day I called. 3. Price for service was good when I was in a compromised position. 4. Hispanic gentlemen (sorry I don't remember his name) who fixed a/c was a pro and gave me good advice. Really quick at diagnosing and fixing problem. 5. Excellent communication. read more

Del's exceeded expectations. Our inside air conditioner's motor died, and we were without cooling during June, which quickly became unbearably hot. At first, Del's scheduled us for the next afternoon, but then they finished other jobs early and squeezed the diagnosis in same day. They found the part in stock, and ~26 hours after originally calling them, we had A/C again. Nice people, good communication, quick work. So grateful. We did not shop around, so I don't have any comment on the price except we were happy to pay their price and avoid the cost of 1-2 nights of hotel. read more

The dreaded search for an AC repair guy. In the middle of Texas summer. With a 6 months pregnant wife. On July 4th weekend...So! It was, as I feared, impossible to find a company to come out Thursday-Sunday because of the holiday weekend. Del's was included in that bunch but come Monday morning, and another phone call to his office, we had something set up. You may be thinking "Why 5 stars if they didn't return your call?". A reasonable question. It wouldn't have been 5 stars if Freddy, who got me scheduled, hadn't been so apologetic and mentioned that he had several folks to call back and that I was "next on his list". Maybe/maybe not. What I do know is that Freddy said "definitely today" and then he mentioned maybe this morning. An hour later Del (yes, THE Del) was rolling up to my sauna of a house with grim determination stamped across his smiling face. The issue was identified and fixed within 15 minutes (which made me curse my attempts at diagnosing the problem via Youtube University) and then Del offered to check freon levels. Why not? Del got that squared away and we had a great talk about the cruise vacation he was going to go on with all the money I was about to fork over. Del's (and Del his-freaking-self!!) was extremely courteous, friendly, understanding and reasonable. It's difficult to escape an AC repair on the cheap but I felt the labor cost was dead on and the parts prices were competitive. read more

Had AC issues this saturday so I called Del and left a voicemail. Monday morning, i called again and spoke with Pablo. He said he can swing by around 9am. Also got a call from someone in their office to let me know that they got someone, told them Pablo was on his way. Pablo came in, was nice and polite and wasnt a "know it all, i'll rip you off" kinda person. He checked the outside unit, explained what could be the problem, gave me a quote (and even explained how new units were priced these days... in case i wanted to go that route) and fixed the unit. All in all a great experience with an AC company. I will recommend them and will most likely use them again. read more

I was referred to Del from Jeanne from Smart Air service, who was very kind in taking the time out to make sure I got my heat unit fixed today since they couldn't get to me today. To me that says a lot about character and the state of a company! I called Del and he told me he would be able to get to me tomorrow, but when I explained that I just got out of the hospital and been without heat for two days, he made an exception and prioritized my call and said he would be out by days end. Indeed he and another nice gentleman showed up and fixed the problem within 20 minutes. Fast, good service at a fair price deserves 5 stars, therefore that's what I'm giving and that doesn't usually come from me easily. Thanks Del's Heating and Air! read more

So happy that we called Del's today to come service our AC before the hot temps are here to stay for the summer. Our unit was working, but struggling to work effectively and actually cool down our space. I called and left a message this morning and was called back within 30 minutes and set a time for the service call same day! They even called to try and move up the time to an earlier slot. Excellent communication and service. Pablo showed up on time and went to work right away. He found two minor issues that he recommended fixing and a short time later we were back in business. What I appreciated most was the responsive service as well as Pablo taking time to explain the issues in terms that I could easily understand. Very friendly and efficient too. Thanks to Del's! read more

Yesterday my air conditioner was blowing but not cooling, of course it had to be 5:30 and 100 degrees outside. Found Del's on yelp so I called and left a message, someone called me back at 8:30, after they had already closed. Scheduled appt for today, they showed up early, very nice, knowledgeable and the price was reasonable. I will definitely call them in the future. Thanks again. read more

Jason showed up promptly, was kind and considerate. Fixed the problem with the heater. and noticed that the intake vent was upside down, took it down, cleaned it and put it back up. What a great rep for the company. Thank you Del's and Jason. read more

In mid-January when the temps were plunging, the heater in our home went out and we needed it fixed ASAP to keep our little girl warm...the bad news was that it was a cold, rainy MLK Day holiday weekend so all my calls to the local big companies went straight to voicemail and, if they did answer the phone, were not able to come by to fix the unit until after the holiday...meaning another 3 days of misery...we were seriously thinking about checking into a motel for the weekend...that was until I called Del's Heating and Air Conditioning. I left a voice message for Del and within the hour received a callback from him. He told me he could be over in about an hour. It was freezing outside and raining...but true to his word, there he was knocking on my door...in the rain!!! Amazing! He and his assistant imemdiately looked at the unit, assesed the repair that needed to be done, fixed it, and handed me an invoice that was not only reasonable, but really less that what I had expected it would cost me. I paid with a personal check...now how's that for convenience... Del and his assistant were superb!...responsive, knowledgable, and fair...excellent! The heater worked great after they left and we were warm and home and happy again! Thanks, Del!...you've got my business from here on... read more

Del saved my bacon. The AC unit at my rental went out on a Friday afternoon and i couldn't find anyone to replace it over the weekend since it was 3 stories up and they would have to hire a crane. I called Del at 3PM and he was up North in Cedar Park and promised to come and give me a quote the same afternoon. He fought through traffic and got downtown by 5PM and said he could get a crew out in the morning to replace the unit without a crane. True to his his word he was there the next day and got the unit changed out and working like a champ! read more

I am apparently not as lucky as everyone else who gave 5 star reviews to this place. The tech was almost 2 hours late and completely unapologetic. This was a huge problem since, as we told them when setting the appointment, we are buying the house and had to inconvenience the tenant for 2 hours. I'll give 2 stars for him being kind enough to spend a few minutes discussing different sized a/c units. But then, without even looking, he says we need all new duct work on top of a new system- excuse me, but what?! How can you know that without taking a peek around?? The bid ended up coming in almost $1000 more than the wonderful ppl we ended up working with. Sorry Del, but I think these 5 stars may be too generous :-/ read more

Dels was able to come out within a few hours of my call, which i appreciated because i had a pretty limited window of time. Pablo was nice and knowledgeable and was able to fix my problem without any additional parts or expense. I am especially grateful for the honest service because I don't know a darned thing about HVAC and would probably be an easy mark for deception. Thank you, Dels!! read more

I chose Del's because of their reviews were high. Yes, it's all it's cracked up to be. Del was the only one to return my call on a Saturday, and within about 10 minutes. He beat me to the rental house in question. I had a minor emergency with some rental guests who couldn't get the A/C working. Within minutes, Del diagnosed the problem (faulty thermostat). Soon thereafter, it was fixed and he even replenished our freon levels while he was at it. Thanks, Del! read more

This past weekend, my downstairs A/C condenser refused to start. I believed it was a capacitor - I removed the cover and noticed that there wasn't a hard start kit on the condenser either. I'm a fan of these, but I don't know enough about HVACs to do the install myself. I gave Del a call at around 7:45AM on a Saturday. He answered and was WIDE awake (unlike me) and said he could be by to replace the cap, and make sure that's all that was needed as well. To my surprise, Del came over at 10:30 or thereabouts (a drive from his place to Pflugerville) and replaced the cap for a /very/ reasonable $60. I asked him to install a Hard Start Kit (5-2-1, which he had in his truck) and he got right on it. He'd told me that he thought I wasn't home since I didn't answer my mobile (it was in another room) but said that if it was just the cap, he was going to go into the back yard anyway and fix it, and just send me the bill. Very fair, reasonable prices, and since he was able to make it early, he did. Very honest, very thorough. If I need A/C work again, I'll be calling Del. read more

These guys just NEVER STOP DOING IT RIGHT! We had some more air related issues, and these guys were out- AGAIN within an hour of calling them. And they got things fixed and cool air blowing AGAIN at a reasonable price. They have earned my continued trust. And I am in a business where customer service is everything. read more

Awesome service. And so nice! Del the owner showed up same-day within several hours of my call. Nobody has time to wait when the AC is broken. Will definitely call them again! read more

Well last night came home and our AC was blowing hot air. Suffered through a very hot night and started making phone calls looking for help first thing in the morning. Del's called me back 10 mins after my call and said they could have a tech there by 9 am. The tech gave me notice via text when they were on the way. The service tech took about 5 mins to diagnose a blown capacitor. Had the part on the truck and had cold air blowing in less than an hour! Couldn't be happier with Del's! read more

Found Del through yelp. We just had a simple Air Conditioning annual service check. He picked up the phone on the 2nd ring and bam, we were scheduled. Showed up on time and went through his service. He explained everything he checked and just gave us tips and guided us on what to look out for since our AC unit is near the 15 year old mark. Very experienced and great service. We would use him again. read more

I just had to call Del's out to my house for the third time. All three times they showed up the day after I called, got here right on time, and had my problem fixed in under an hour. Not only that, but they have taken the time to show me the exact part that was being replaced, explained what that part did and why it went out. They are very transparent. The price? Always reasonable. I know very little about home AC/Heating, but I know that repairs can be very costly. I've never paid over $200 for a repair from Del's. I have an older unit, so I realize a repair here or there is going to happen, I'm just glad I know of a reliable company to do the repairs I need. read more

Called them at noon on 4th of July. Our AC unit was fixed within 2 hours. Needed a new capacitor. These guys are fast, courteous and honest. Thanks! read more

I'm late in writing this, but had such a great experience with these guys when my a/c broke down last August. So, combine 100 degree weather, 5p on a Friday night and hoping to get someone who could help, I called Del's. They were professional, and the serviceman who came out (within two hours!) identified the problem, fixed it and gave me good advice about the HVAC. Price was right, too. Definitely "go-to" in my book. read more

First I want to express how useful the reviews were on Yelp for this service. I noticed last night that our A/C was struggling to cool. After reading the reviews I called Del's at 8:00 am this morning and spoke to a very courteous and knowledgeable gentleman named Pablo. After arriving at my house he introduced himself and gave me some background on my Carrier A/C system and what to typically expect from them. Specifically, he explained what breaks and when it breaks. He went over to our outside unit and immediately noticed a refrigerant leak. I cannot emphasize enough that Pablo made every effort to help me save money and prevent a costly repair. He tried to determine if the leak was in a repairable location. Unfortunately in my case the leak was in a location that required replacement of a larger component. Pablo informed me of my options and the cost benefit of each one. All that I paid was his service fee for him to diagnose my A/C problem. I can assure you that the fee as of this review date is very fair and competitive considering the fuel, tools, and labor involved. If you place value on trustworthiness, and integrity then I would conclude that the service is highly discounted. Let me also add that Pablo advised me of what precautions to take if I were not to choose his company to perform the repair. This is the type of service that every honest hard working person expects. I don't like to waste my efforts and limited time on companies that only think of themselves. I will recommend Pablo and his crew to every neighbor and friend I come across. And although I'm very busy today I took an hour to recommend his business because I value companies like this and I thought this would help someone in my situation. FYI: This is my first time using Del's Heating & Air Conditioning. I found his company information on Yelp and decided to take a chance based on several reviews and almost perfect rating. My review is based on my personal experience today. I hope this has been useful. read more

I get all of my repair people off Yelp. I have used about four guys off Yelp for my AC units. I was starting to grow tired of the guys who get all of the stars for Yelp. They just aren't all that great. They took forever to come out, they complained about having to work hard, etc. Then when I was about to give up, I had an emergency and came across Del on Yelp. This guy is easily the best repair guy for anything on Yelp. Several reasons why: 1. He was the only guy available. It's not because he's not busy. But I that it's because his guys actually want to work hard. I was shocked to hear him say that he would do whatever worked best for the customer. That was rare. And I didn't have to listen to his guys complain about the heat, how they have too many customers and wish they didn't have so many, etc. 2. He found tons of AC issues with my units that none of the other four guys from Yelp could find. 3. He and his crew of five guys installed a new AC unit for me in four hours. Meanwhile, another popular guy on Yelp took an entire day to do the same installation on another unit. This was a great find. If anyone else who really likes Del knows a good plumber, please let me know. I trust anyone who likes Del as much as I do. read more

As a Realtor & personal reference, these guys are good! They went above & beyond on my AC work. Never got this kind of service from the big companies like Christianson and etc.. read more

called del early on a rainy saturday morning following the recommendation of yelp. he was already booked for the day and the weather was terrible, but he promised to try and get to me if he could. del showed up in the afternoon - diagnosed my problem (shorted connection) and fixed it in 15 minutes. all he charged was the flat service call fee. A++. will be using again! thanks, del! read more

The day after I called them, they came and gave an estimate and the next day Del and his team installed an American Standard AC unit in our house in August/Sept 2015. Unit cost less than half than all the "expensive ones" that other companies were trying to sell us, only $5500 with installation included, not the $10,000 to $15,000 suggestions that had been presented to us by other companies. I asked Del about the ductwork, and they took a look at it, and said it was fine, didn't try to upsell me for stuff I didn't need. Not only have we NEVER had a problem with the American Standard AC unit, but it keeps working better every year, with no maintenance performed yet, 4 years now. Now we have to set the unit at 75-78 degrees cause it gets so freezing in here. Used to be we had to put it at 70-72 degrees. It dehumidifies in the background even when it's not on, so that makes it cooler in and of itself. Oh, and our AC bill is $100-150 LESS each month in the summer. Be sure to get the American Standard thermostat controller as well. I don't know if this dehumidifier feature is controlled by the controller or any generic controller. I just know that we have an American Standard thermostat as well, so it all works together perfectly. They say they are generic, but I stick with known and tested compatibility myself. We have a farm about an hour and a half away that needs central AC and I'm gonna try to talk Del into going there. I don't trust anyone else!!! :)!!! oh, and it heats good too. It's a heater in the winter. Don't need to use it much in Austin, Texas, but nice to have when you do! It's mainly AC we can't live without here! My husband says, "AC brought the Yankees to Texas"!!! :)!!! I'm a Yankee!!! From where heat is needed!!! read more

Hands down, the most honest, reliable, reasonably priced A/C Heating guys I've found in my 30+ years in Austin. From the beginning, several years ago, calls are returned within minutes, appointments scheduled for the same day, or the next - even on Saturday!! Del has worked on my two 15 year-old units several times, for both heating and A/C issues. Every single time, he (or his employee) diagnosed the issue quickly, explained it and the recommended repair in language I could easily understand, and made the repair promptly, at a reasonable price. Del recalls our units' past issues. And, loves our dog! Clients for life. read more

We had an overall great experience with Del's! Our AC went out in the middle of the night two weeks ago. I put a call out to 5 AC companies the following morning. Del's was the first company to call me back. They were able to come out just a couple hours later. Unfortunately our realtor had not purchased the home warranty following our home purchase like promised. When they did purchase it (upon us asking when our AC broke), we had 3 weeks before it activated :(. When Paul arrived I explained the situation and let him know we just needed a bandaid. He quickly diagnosed the problem and was able to fix it on site. He let us know that we had a bad coil and that ultimately our unit was getting near end of life. He said he understood we'd want to try to get these items through our warranty once we had that in place. He charged a very reasonable diagnostic fee and the fee for the repair. Fast forward two weeks. Our AC began making an awful noise (mind you we were told by Del's it needed some serious repairs). When it got to the point that we just couldn't wait until our warranty was activated we called Del's again. They said they saw Paul had come out prior so they would send Paul again, and on the same day I called! Unfortunately when Paul came out our AC wasn't making the noise making it difficult for him to diagnose. No charge from Paul for the visit. When it started making the noise hours later I called again and they said Paul would come again first thing the following morning. Paul came out, was able to diagnose the problem and spent over an hour fixing it. He again said it is ultimately the result of us needing a new coil and ultimately a new unit. Paul then said no charge for the repairs. I asked him to charge letting him know our realtor was going to cover the cost. He refused and said he was happy to help. I cannot recommend these guys enough! read more