I had Davis Pools handling my pool for over a year. Three weeks after canceling, I found broken tabs on the in-ground skimmer basket lid--something their cleaners supposedly would've flagged if it happened on their watch. But nope: they flat-out said anything broken would've been reported, implying I must've smashed it myself. I'm the only one here--no kids, no guests--so that's ridiculous. Clearly someone on their team yanked the lid wrong and snapped the tabs, yet they refused to own it. Just cold denial, zero help, and that same snarky attitude from before. If they can't back their work or admit fault, why bother? Toxic attitudes, ZERO customer service. Avoid them! read more

We have a large pool in which Davis Pools has been servicing for almost 4 years. Our pool is serviced once a week and Davis does an excellent job. They have never missed a week and because this is a 2nd home, they always take pictures and alert us to any problems. We have used them for several repairs and they always make themselves available in a pinch. It is hard to find a company that cares as much as Davis Pools does. We highly recommend them. read more

We have been customers of Davis Pool Service for about three years now. We have two large oak trees on either side of our large diving pool. March is the month our trees drop old leaves and pollinate and they create quite a mess in our pool. Steven has been our pool guy while we have used Davis and he is WONDERFUL. Our pool has looked great for the past three years, except for this past month. The owner or maybe a mechanic that works for the company told Steven not to come because our pump was not working. The company did not reach out to us to let us know it was broken and did not communicate why our pool was not being cleaned during the one month a year when our pool actually requires its weekly service. My husband sent two emails asking what was going on and finally called yesterday when they decided to let us know our pump was broken and would cost $$$$ to replace. The man on the phone gave a very negative attitude so my husband discontinued our service with them. The new company we have hired is fixing our pump for $$$. About a 60% difference from what Davis wanted to charge us. I'm attaching a picture of what Davis Pool left our pool looking like due to not servicing it for almost two weeks and not communicating the need for a new pump motor. I recommend finding a pool cleaner else where and I hope Steven moves companies. read more

Davis Pool Service - No service for two weeks while paying for weekly cleanings. - Pool Cleaners Near Me - Mesa, Arizona

Have used Davis for over 40 years between two homes. Service is great. They are knowledgeable and know what they are doing. I highly recommend them for service for my pool. read more

They provide me with weekly cleaning and chemicals which works pretty well. Currently my pump is not working. I have tried several time d to get th try m here to repair but no response. Maybe time to find someone else read more

Love them. Have always done a great job on my pool and equipment. Do not understand the bad reviews here!!

Horrible interactions with staff, said someone would call on Monday never called said someone would call the following monday no call. Waited over 2 weeks to have someone call to have the tech come out and they said he was out with the flu for 2 weeks. Told me not to put in chemicals since they would be out and then would know how to fix. NOW my pool is GREEN. Horrible Horrible company. DO NOT USE THEM !!!!!! read more

Absolute WORST SERVICE in the industry. On top of being the rudest people I've ever felt with, the lady that organizes it seems like she never graduated second grade with the way she messes up locations, and dates. They've brought children with them to work who have cause damage and left a huge mess. Some days they don't even show up. HUGE WARNING to anyone considering this company!!! read more

horrible company. the 1 star reviews on google were the same as my experience . we paid for service, tech came out and only dropped a chlorine tab in the oool and left. called to complain and the manager named Karen who lives up to her name called me a liar and told me the tech was at my house for over 20 minutes and did all these things. My wife and I were both right there and watching. It was less than 2 minutes, he dropped a tab , took a photo and left 100%. Do not use them they will ruin your pool and your mental wellbeing. read more

This service used to be pretty good years ago, and because of that gave them the benefit of the doubt the past 2 years, but service has progressively gotten worse which is why I unfortunately decided to cancel for good. Some employees were good but owner's son was reckless and never did a thorough job and left everything a mess. My issues: -Never brushed the entire pool -Rarely emptied any of the leaf canisters -Charged me for chemicals after using the ones I provided -Had left the pump parts loose with the filter running and water spraying all over the place. The pump had run for half a day and flooded my entire yard -Had broken the filter components multiple times which required them to come back and do costly repairs -Had left the electrical timer box wide open to the elements after leaving for the entire week -Would sometimes skip a week of service without notice A few of my friends also use the service and they've experienced the same frustrations. Get it together Davis Pools! read more

I received an invoice at old address from Davis Pool service. I have never used any services from them so I called them and found out that they are billing me for pool cleaning service month after month of not receiving payment they have not called me before to say anything they are just saying that they have been servicing the pool. She said that she has my phone number and address as if that isn't public knowledge. The lady that answered is super rude statuettes yelling at me that she was going to put a lean on the house and then she hung up. I would say I hope you don't use them but technically I hope they don't get ahold of your info and use you. read more

During the year we used this company, we had several different pool service people assigned to us. Our last pool sevice guy, John K. was the worst. After service, I had to go clean up the leaves he skimmed from out pool. He didn't use the garbage can (which only makes sense), instead he would empty the leaves in the yard or an empty bucket (next to the garbage can). Then, he told us he was going to drop us because we didn't replace the hose on our vacuum causing too much work for him. Ummm... which is part of the job. Poor communication and poor customer service! read more

The only pool service that kept their appointment, I purchased a new pool pump the price was same as other company that failed to show up to three appointments I would.recommend read more

Heath from Davis Pool Service & Repairs replaced our defective spa light with a much better one. He made a special effort to bring and install the new spa light the very next day, since we had already emptied our spa and he wanted to make sure we could fill it up with water soon to avoid sun damage to our pebble-tec coating. That was very kind of him! He also provided very helpful information on a variety of questions we had about our spa equipment and offered to return whenever we need his excellent service. We were very impressed with both his expertise and his kindness/friendliness. We very highly recommend Heath and Davis Pool Service & Repairs!!! read more

Davis Pool Service is the best. We have used them for the past seven years and they have taken great care in servicing my pool. I would recommend them to anyone that has a pool and needs help with it. read more

Davis pool is the only company to use for your pool needs. They are honest, reliable and knowledgeable. It's so important to have someone who knows what they are doing and they are the best!! Highly recommend Davis pool. read more

Months w/o brushing. Tech not removing debris I had to call for repeat service "Couldn't see d/t sun glasses." No visit one week, Spent less than 5" for service. These are only a few issues. Save your $$ read more

The worst pool service company I've hired in over 35 years. I wouldn't recommend their services to anyone, here's why. Davis failed to report the following issues over the course of several months. 1. Multiple broken parts which should have been replaced. 2. Does not properly service the pool and pool equipment regularly. 3. Lies about the services they claim they have completed. 4. Generates false billing statement which take additional time to correct. They are more of a headache that they are worth. There's much better and more honest pool service companies in the valley. read more

I called to ask about getting our pool serviced and the woman who I spoke with was incredibly rude and unhelpful. I asked if they would drain the pool and she said, "we won't do that now, it's too hot." Then I asked if they could do a weekly service and she told me flat out, "we won't service a pool that's dirty. Is it green? Can you see the bottom?" I told yes I could see the bottom, but it wasn't crystal clear...as she interrupted me to tell me, "we won't service a pool if you can't see the bottom." Honestly, how in the world do you expect to run a business when a potential new customer calls and your staff acts like that?! read more

Great company to work with. They are always prompt in their service and have saved me money on multiple occasions. I was told by one company that I would need to replace my motor, but Heath was able to rebuild it for a fraction of the cost. I have found the entire staff to be nothing but kind and helpful. I encourage all my friends and coworkers to use Davis Pools as I know they are people of integrity and do quality work. read more

We bought a "snow bird" place in Mesa in 2020. The people we bought it from gave us the name of Davis Pool as their service provider. At the onset, they were great!! We spent A LOT of money...ie., new heater, new hand rail, so, they were very attentive. The cleaner came every Tuesday, and was very friendly. When we left for our summer place in May, we NEVER saw him again!! (We have cameras in the pool area). When I called to check on our service, the woman that answered the phone was the rudest person I had ever dealt with!! When I told her that we had not seen the cleaner in over a month, she rudely told me that, "well he has been there!!" and "is the pool green?", then "he has been there!!" When I told her we had cameras that did NOT pick up his presence, she just said "I don't know what to tell you!!" Well, I told HER that we were done, and to not come back! The pool was a total mess because we had had some workers in the back area and, and as she made excuses as to why the pool was dirty, Mesa had been having extremely high winds, so that would tell me that it needed cleaning, and it did not get cleaned!! Also, when we hired another pool service, they told me that the chlorine was SO high, that you could have NEVER been able to swim in the pool with it so high! Save your money, find another pool service. Not worth the headache! Paying for a service and not getting that service because they KNOW you are not there is not the company that I would recommendl!! Bad service!! read more

Davis has been handling our pool for many years and has always been highly responsive to our needs. Davis is very reliable, very professional, and very capable. We rent our home at this time and are not there to keep an eye on things, but I feel confident with Davis handling our pool needs, and I rely on their expertise. read more

After a couple of days trying to diagnose my pool problem, I caved and called Davis Pool Service. I'm glad I did and here's why: Karen, the gal who scheduled me, called a couple of hours before my appointment and explained that her serviceman was tied up on another job and wanted to reschedule me for the next day. I told her I took the afternoon off purposely to meet with her technician and that I am willing to wait later into the evening to meet the same day. She asked me to hold while she calls the tech. About a minute later she told me another tech, Bruce, would be at my home in about half of an hour. I am very happy to report that Bruce did show, professional took care of my problem, and was charged a fair amount for their service, including parts. Here's my impression. Bruce turns out to be the owner who originally started the business long ago. I am very impressed that Davis Pool has the integrity to follow through with their commitments. This is gold to me! I will certainly use Davis Pool Service when the need arises, no question about that! read more

Davis Pool is the best and most knowledgeable staff around the Phoenix area. I have worked with them for over 5 yrs, and never have had any type of problem. They are courteous and professional. It seems to me that your the one with problems and issues!!!!! read more

Do not use this company unless you do not want to know what work has been done and you don't want to know the cost!! It took this place over three days to figure out what work was done at my home and over three days to provide a bill. Oh, and don't worry about approving the work to be done, because they'll just do it any how. read more

In the past, I've had good experiences with Davis Pools except for last week. My 2 star rating is based solely from this one service. I have a full size pool heater for my 3300 gallon spool that would not start. I was fairly certain it was the capacitor again that needed replacing as in the past. When I initially called Davis Pools, I tried to give Karen (who answers their calls) my Hayward model # so their responding employee would have the part with him. She told me there was no need since their employees carry capacitors on their truck. When their employee arrived, it took him less than 10 minutes to confirm the capacitor needed replacing as I thought. The only thing, he didn't have one on his truck! He stated he had to go back to Mesa from my home in Chandler to buy the part, but I did not have to be there. This serviceman was very professional and courteous as has all of their service employees in the past. The problem was when I received the bill, the labor I was being charged was $100! I called Karen at Davis Pools, who told me I was being charged that much because their employee had to go back to Mesa to buy the part and "I lived way down there in Chandler." Karen of course denied that I tried to initially give her my heater model # so their employee would have the part with him. Davis Pools repair service is very good when it comes to the repairs, but their customer service and pricing needs improvement. read more