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    Legacy Plumbing

    Legacy Plumbing

    4.8
    (535 reviews)

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    The guys showed up on time, were really pleasant and courteous (without overdoing it), and were in…read moreand out in about an hour. They diagnosed the problem (old valves, possibly originals from when the house was built in 2000), and set to work. They replaced the problem valve and the (ostensibly) working one, and did so without ripping out dry wall or any of that other costly repair stuff. Great job, and I would definitely recommend them. Would hire them again, for sure.

    Mother Modern Plumbing, Sewer & Drain

    Mother Modern Plumbing, Sewer & Drain

    4.5
    (31 reviews)

    I have an older home that seems to require more attention every year…read more Many times it has been a plumbing issue, and sadly I've always had bad luck with plumbers. NOT ANY MORE! Mother Modern Plumbing will be the only plumbing service that I'll ever call again. I had been dealing with a shower and washing machine drain stoppage for a while. All other drains were fine and nothing I tried was working to clear the blocked shower and washer drain. This experience with Mother Modern Plumbing was as perfect as it gets. The first thing I noticed when I called was a quality of true kindness.. Gabby took that call and she was great. Even with my complicated schedule this week (medical appointments) she managed to work me into their schedule. She was absolutely excellent. And each of their team members that I spoke with, also had that same quality of kindness. Just genuine NICE people. Willie came over to clear the drain problem and he's an awesome guy. He figured out immediately the best approach to get the clog out. And he showed me the images with a special camera down in the drain. He's by far the most considerate person I've ever had over here. My two dogs were especially bad and barked terrible at him.. and he remained calm, relaxed and pleasant. He even saved one of them out in the street because I had left the gate open. Not only are they great people at Mother's, but they charged less than any others that I checked. I checked a lot. The 1st plumbing company that I called required a fee just to come and look at the problem, for an estimate of what the actual job will cost.. their estimate fee was about the same as Mother's full fee was for doing the entire job, with no estimate fee charged. I LOVE Mother's Modern Plumbing.

    I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

    Nicks Air Services

    Nicks Air Services

    4.7
    (303 reviews)

    No one wants to have to call an AC repair company, especially in the Texas summer heat, but if you…read moreneed to, call Nicks. The fan on my outside unit stopped blowing and after failing to diagnose the problem myself, I called Nicks. Great customer service upfront and I got the incredible Chris to come out and help. Turns out the contractor failed and Chris, being his amazing self, showed me what was wrong, how he figured it out, and more. I honestly cannot recommend Nicks enough. They're honest, kind, and fast, and will continue to be my AC go-to's.

    Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

    Dallas Air Pros - hvac - Updated August 2026

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