I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

We've been Burnside customers for years. Started with our original builder units, progressed…read morethrough the installation of new units (maybe 7 years ago I think), and still to this day. Throughout this time I've never felt pressured or like I was being taken advantage of, and the service technicians have always been friendly and thorough.

On Thursday evening, 6/26/25, I noticed house not as cool as usual. I checked thermostat. Rather…read morethan usual 78 degrees, it showed 83 degrees. Upstairs bedroom even warmer. Pretty miserable night. Only had one small floor fan/heater that I used to keep under my desk at work. Called Burnside A/C a little before 8 Friday morning. Had to leave msg with answering service. But a little after 8, maybe 8:30, I got a call back. Told me they could have tech out by 9:30 AM. Neat, clean looking guy shows up. Checks unit in attic. Then takes plate off outside unit. Puts the gauges on it. Tells that I was on low on refrigerant. Checked the age of my unit = 2013. Might need new unit. At NO TIME did he tell me I might have a leak and if so, filling unit up with FIVE lbs. of refrigerant was not going to help! He even said that this refill would probably get me through the summer. I see now on the invoice there is a comment about a possible leak. He mentioned that eff: 01/01/25 they have to use a different refrigerant that my unit uses now and therefore "might" need a new unit next year. Told me I could look it up on the Internet about this new refrigerant. Also said a new unit probably about $9K BUT he did not push that. Said he was not a salesperson. When I asked later about the cost of the new unit again, he backed off on sending a salesperson out. I come downstairs Saturday morning. Thought everything okay. Always cooler downstairs as no carpet. Turned the broiler (on low) on the oven on. Suddenly all FOUR smoke alarms are going off! You know how loud one is and FOUR all screeching and chirping. I tried waving kitchen towel under the one in the kitchen. That didn't work. Ran upstairs to 2nd bedroom. Got a step ladder. Stood on it trying to wave towel under that one. Didn't help. Too short to have any effect on the one in the hallway. Ran back downstairs. (Did mention I am in my seventies?) Expected a knocked on the door from one of my neighbors any minute or for a fire truck to pull up. For some reason decided to check thermostat. Saw that it was back on 83 or higher. Thought about calling 911. Suddenly it occurred to me to turn oven off. Don't know if that worked that quickly, but the alarms quit going off finally. Maybe this lasted only about five minutes, but it seemed like an eternity. Immediately went to website of Burnside A/C. Did not see anything that said they were open on weekend. (I know now that they are open 8-8 on Saturday and supposedly you can contact them 24/7.) Saw that their little "chat box" states that it was being manned by a real person (male). Told him problem. He said he would let office know. No call back. Waited an hour or so. Called again. This time the "chat box" is being manned by a woman. Told her same. No a/c. She replied that yes, she saw that I had called contacted them earlier. Would let office know. Nothing. Then one evening this week, after five, I sent an email to the dispatcher that emailed me the receipt for $984 that If I need not get a call back, I was going to write a very bad review on their website. Nothing. So here it is 7-04-25 and still no A/C. Can you believe that? Oh, yes, I've had to call another A/C person. He has to order a part. Not sure when his guy can install. Bought two fans. Not too bad as long as you are sitting in front of one of them and don't have to move around too much.

Superb service for the replacement of two units in a timely experienced manner. The team worked in…read moreunison and never missed a beat on the work that was ahead of them! Exceptionally considerate of the manner with with they worked in both the attic and in the living areas. I would recommend BRUCE MOORE, JR, the owner that lives in Rowlett, for his explanation of the equipment installation plus gave us several choices of what was his inventory was. We need more contractors like Advanced Texas Air Conditioning! Thanks guys.....

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!

Wonderful experience. AC stopped working during the night and was able to get an appointment the…read morenext morning. While I knew that most likely I just needed usual maintenance, I did not have the time to do it and and I wanted to make sure it would be up and running the next day. My technician was Ance (396) and he was super friendly and not only completed the required maintenance, showed me how to do it and gave me advice on how often to do it. At the end of the experience the quote that I was given was the exact price I paid, and when I offered a tip to the technician he declined it no matter how many times I offered. Overall I would highly recommend this company from this experience.

The tech they sent was courteous, knowledgeable, and did a great job, so I gave them 3 stars…read more However, I held 2 stars because I did not get the value for my money. I strongly feel that the price they charged me for the R22 refrigerant is way too much, $275 for the first pound and $225 for the succeeding pounds, plus the diagnostic fee. This price is already discounted; the original was higher. I looked up the price online, and the going rate for this refrigerant is $240 for a 5-pound tank. Their service is good, but they charge too much for it.

We have been using Rock Solid in our Frisco home for over five years now & absolutely rate this…read moresmall family business with five stars. The quality of work has always been excellent & we have never had issues with pricing. Always feel the work will be both explained to us & performed without issue. Have no concerns whatsoever with this business & enjoy the interactions with anyone from RS they send to do the work.

I'm retired, and a DAV on a tight budget. Like an auto mechanic, HVAC services are critical in…read moreTexas. If you find a great one, count your blessings. John and crew are super dependable. You can rest assured that he's not going to take advantage of you, especially when the service request is just short of being a 911 emergency for the caller. Usually you're in a very uncomfortable position (too hot or too cold). I'm fortunate that I found Rock Solid HVAC several years ago. And no, John doesn't even know I'm writing this. I had an A/C emergency and he was able to fit me on his schedule early the next day. I am just so appreciative. Count your blessings. Now I just need to find a mechanic who is just as trustworthy as John.

Brian from All Service Heating & Air was out today and perform maintenance on our air conditioner…read more Very knowledgeable and explained everything that he was doing. Reviewed the service with me . Great technician. Would recommend him 100%

I am very happy with the service we get. , Brian always takes time to explain any issues or service…read morethat needs to be done.

Overview Services…read more Reviews Photos About Main Results Rate and Review on Google Reviews Sort by Most relevant Newest Highest Lowest Levi Manring 1 review 2 weeks ago NEW Jake is knowledgeable and trustworthy about all things A/C. He helped me quickly and inexpensively diagnose a condensation issue. He gave me the simplest solution to my problem and sent me pictures to illustrate what needed to be done to fix it. Highly recommend! 1 Best Neighbor Home Services (Owner) 2 weeks ago Thank you for your feedback and taking the time to leave a 5-star review. Danny Moriel 5 reviews 2 weeks ago NEW Jake was AWESOME! Upfront honest after an inspection of our AC unit. Now we were prepared we were needing a new unit since ours was so old. Jame was great in giving us the best option for us, for comfortability but also affordability. Never ... More Best Neighbor Home Services (Owner) 2 weeks ago Thank you for the candid feedback Danny. It was a pleasure to serve you. Brady Anderson 9 reviews·27 photos 2 weeks ago NEW Love the service provided by Best Neighbor Home Services! Will definitely recommend and use in the future! Best Neighbor Home Services (Owner) 2 weeks ago Thank you for the feedback Mr. Anderson. Web results bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Reviews | Best Neighbor Home Services Discover what our satisfied customers are saying about our HVAC services. Read reviews for expert heating and cooling solutions. bestneighborhomeservices.com https://www.bestneighborhomeservices.com Best Neighbor Home Services Top-notch HVAC services in Blue Ridge, TX. From installations to repairs, trust our experts for all your heating and cooling needs. bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Contact Us | Best Neighbor Home Services Need HVAC services? Contact us today for expert heating, ventilation, and air conditioning solutions. Fast, reliable service tailored to your needs. bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Heating - Best Neighbor Home Services Expert heating and furnace services for homes and businesses. Installation, repair, and maintenance. Stay warm and comfortable all winter. Contact us today! bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Free Estimates | Best Neighbor Home Services Get accurate and free estimates for all your HVAC needs. Expert service, fair pricing, and reliable solutions for your comfort. Contact us today! bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Coupons and Offers | Best Neighbor Home Services Discover exclusive deals on heating and air conditioning services. Save on installations, repairs, maintenance & more. Limited-time offers. Contact us now! airconditioningservicesblueridge.com https://www.airconditioningservicesblueridge.com ' ... Best Neighbor Home Services Offers AC Tune-Up in Blue Ridge, TX 75424 4 days ago -- Great service very professional, but definitely use it again! Click to see full review. Click to minimize review. AIR CONDITION REPAIR. bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Modern and Mobile | Best Neighbor Home Services Experience mobile, modern HVAC services for your comfort. From installations to repairs, we're here to keep your home cozy. Contact us today! bestneighborhomeservices.com https://www.bestneighborhomeservices.com ' ... Financing | Best Neighbor Home Services Discover flexible financing options for heating and air conditioning upgrades. Competitive rates, fast approval, and easy payment plans. Contact us today! Page Navigation Danny Moriel 5 reviews 2 weeks ago NEW Jake was AWESOME! Upfront honest after an inspection of our AC unit. Now we were prepared we were needing a new unit since ours was so old. Jame was great in giving us the best option for us, for comfortability but also affordability. Never made it about him, but used his experience to give us some options what works best for our needs. His team he hired to install the unit were exceptional, as we were given an 8 hr window to complete install and they had it done in 4-5 hrs tops. He was great when we had questions, he was kind to answer them all, my wife being a bit anxious, he was patient to make her feel comfortable. Customer service was excellent ad we had some minor cleaning I couldn't attempt to do and he was kind enough on memorial day to make a trip to clear out some lines and water for us. Definitely recommend Jake and Best Neighbors, to anyone seeking an honest assessment for what they need and can afford.

They are truly are a great A/C company. Sold and installed…read morea great Trane system for a good price. Came to us anytime we needed them. He learned from Extreme Air Services. He is a Christian man.

He's an honest, trustworthy person and does good work, I think that's all we're asking for !!read more

If you want to be lied to & hung up on this is the business for you, not to mention management is…read moreno better just rude. Don't recommend calling them!

I cannot say enough great things about Stan and Smartway Appliance Repair! We've worked with him…read moretwice now, and both experiences were fantastic. He showed up the very next day each time, fixed everything quickly, and was genuinely kind throughout the whole process. Having just moved here, we are so grateful that we were able to find someone this trustworthy, responsive, and all-around amazing. We are so grateful to have found Smartway Appliance Repair, and we'll absolutely be calling him for anything we need in the future. Highly, highly recommend!

They buy cheap parts on Amazon for $30 and then charge customers $300 for the same repair…read more Extremely overpriced for the quality of work and materials used. I later found out the replacement parts were low-quality generic items anyone could order online for a fraction of the price. The communication was poor, the transparency was nonexistent, and the whole experience felt dishonest. If you're going to charge premium prices, at least use premium parts and provide professional service. I would not recommend this company to anyone looking for fair pricing or trustworthy repairs. Make sure to always ask for the exact brand/model of the parts they plan to install and compare the prices yourself before agreeing to the job.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before…read morecalling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.