Talk about QUALITY SERVICE! My neighbors have been talking about Lucas HVAC and how well they were treated ! Now I know why... I had a project of mine to replace my thermostat with a wifi version... I have worked with electricity all my life but this one was beyond me... I had the new thermostat but I didn't have the wherewithal to make it work... I asked Lucas HVAC to help and they were right there I explained my scenario and they were very accommodating Turns out the wiring from upstairs to the thermostat needed a professional touch Which I definitely don't have But Lucas came through like a champ !!! They will definitely be on my speed dial when the next issue happens! read more

We were really smitten with this company and its great service until we somehow crossed paths on the wrong road. The service personnel are very outstanding. Their boss, the owner of the company, however, leaves a lot to be desired, or maybe we just got him at the wrong time. His attitude after having performed a service was something NO Owner should EVER have towards a client. The man has NEVER offered an apology or explanation, which is really a shame as we really were ready to support his business, as we did, from the beginning. Hope you read this, sir, and reconsider your actions punctuated with an apology! Thanks so much for listening, VR, Frank Tenhoopen Lucas Texas read more

Thank you so much to Lucas HVAC! His team works very well together and is extremely professional. They installed a new unit for us, and it's working perfectly. They solved our problem quickly and efficiently. Don't hesitate to give them a call--look no further if you're looking for quality work, great people, and excellent communication. Highly recommended! read more

Atrocious customer service. Did an incomplete job on a draining cleaning. Had to hire another company to finish the job. The woman who handles the phone calls called me after I sent an email about a partial refund and she hung up on me. The technician was helpful but do whatever you can to not deal with the woman who answers the phones. Extremely unprofessional. read more

They always do a great job and fair price. Thank you for keeping us cool! They helped me last year fix prior HVAC's install and today, they came to fix a short. Honest and caring company. read more

A/C not working. Called this morning and they were able to fit me in. Fantastic communication - showed up when they said, were able to identify and explain problem quickly and effectively - repair was quick and efficient. Would highly recommend. A++++++ read more

Fast, affordable service. No selling you things you don't need. Stand behind their warranty.

Called for a unit not cooling. Was traveling so dispatcher worked with me scheduling a tight time frame and called before coming out just to be sure I was there. Tech Davis was courteous, did some diagnostics and identified the problem efficiently (it was what I suggested it would be, but I appreciate him double checking for other potentialities). He showed me the failed part with his instrumentation readings, so I would say communication is very good too. Since they did the replacement in 2016, he informed me the part was under warranty, which they handled, and charged only for service call. All in all a very good experience. read more

Very good experience with Lucas HVAC and Gary. It was the 3rd company I contacted to fix my AC (refrigerant leak) and the only one who presented me with the option to actually repair it as opposed to replacing the full system. The price was reasonable. Gary is very skilled and experienced and willing to help. I would definitely call them again! read more

I was using Milestone for my HVAC repairs. They bought the company that installed my two new HVAC systems. During my spring check up, the milestone tech said some of my units was leaking Freon and need a new evaporator coil costing over $2000. I felt something was not wright. I call Lucas HVAC after a neighbor recommended them. Davis was my service technician. I was instantly impressed by his demeanor and knowledge. He was understanding that I had concerns about the milestone diagnosis. Davis found in a short amount of time that all I needed was two pounds of freon. The cost was $175 compared to the $2000 quote from milestone. I would highly recommend this company! read more

I am a repeat customer, and you will be, too. Normally that would make me skeptical but I can tell you it's because they don't just tell you that you need entire new furnace or air conditioner like people fear when there they have an HVAC problem. They fix the issue at hand. They are honest and trustworthy. I called them over the weekend when my mother-in-law's air conditioner wasn't cooling. Yes, it was after hours, but they responded to my voicemail within 30 minutes and were on site not long after that. There was a weekend rate, but it didn't break the bank. Thanks Davis and everyone at Lucas HVAC. read more

I am exttremely pleased with the job that Lucas did with my total replacement of two systems and a complete duct changeout. The install was fast and neat. The condensing unit was dented during installation and was immediately replaced with another. The Thermostats were explained completely to me and my wife and the app downloaded and used immediately. I love it! And I can use it confidently! I recommend you consider Lucas HVAC for replacement of your old and inefficient units. read more

Our upstairs AC went out a week ago in the late afternoon. Davis came out to diagnose the very next morning and he was able to quickly figure out what was wrong and offer us several different options for repair. Due to the age of systems, we opted to replace both complete systems. Lucas gave us a very reasonable price (based off of several other quotes that we obtained). Our install was performed by Gary and his team and it was professional, seamless for us, and they really went above and beyond! We could not be more pleased with our experience from beginning to end and we highly recommend them! read more

My outdated A/C unit stopped working in August. It was hot. I hated it. For a few days I used my own budget friendly solution (eating only popsicles and crying a lot) but eventually decided I needed professional help...for the A/c repair. (I'm fine emotionally) First, I contacted some other lame company and they said i needed a new unit which would cost me $10,000 dollars! ::spits out popsicle in surprised disbelief:: Kinda coughing, I told them, "Do you have any idea how many popsicles I could by for $10,000?!" We did the math and it's roughly 140,000 if you don't include shipping and don't get creative with financing. So obviously I asked a local realtor I trust to recommend a different A/C repair company. Davis from Lucas Hvac came out the next day. He was very kind and professional. Davis boringly explained that I needed a new fan motor AND a new fan AND my a/c unit was perhaps the oldest in the county and blah, blah get to the point Davis, jeeze. All together it was gonna only cost about $500! I think I startled him because he jumped a little when I inexplicably yelled "Holy humidity! You've got a deal!" Now my a/c works great and I can now potentially have my friends over in the event I make friends. Maybe I'll start a band? Anyway, if my band, Free Beer and the Dollar Shots, ever make it big, it's because Lucas Hvac cooled my house enough for the band to practice there. In conclusion, I wish I could give this company more than 5 stars. Why is that the limit Yelp?! I wanna crank it up to 11 for Lucas Hvac and Davis. They rock! read more

Great service from this company! We had unfortunately have a major repair this summer and found them to be honest and excellent to work with.we would certainly use this company again if we needed a/c service. read more

We have heater break down in the New Year's Eve, they came replace whole unit within days. Great service and reasonable price!

I can't say enough good things about Lucas HVAC. Their technician, Davis, came to our house the same day I called, and correctly diagnosed and fixed a problem with our furnace. We have previously used a well-advertised company for our HVAC needs, but their estimate to fix the problem was WAY overpriced! Lucas HVAC is the way to go! read more

Amazing work! Our A/C gave out on a Friday evening after the close of business. I called and left a message and figured I wouldn't hear back until Monday morning. They called me back within 2 hours and were able to schedule a tech to come out first thing on Saturday. They got us scheduled for installation on a Monday morning. The guys did great work and were really quick/efficient. Our new system is working great and we finally have a cool house again! I can't say enough great things about all the employees I worked with. I will definitely use them any time I have an issue in the future! read more

I just used Lucas HVAC for the first time after all my neighbors recommended them and was very impressed! They had a great response time during their busiest time at the end of June. The technician was so honest and explained everything to me in detail. He told me he only wanted to fix whatever was necessary to get us through the heat of summer. Their services were a great value to what was provided. They will definitely be my main provider for HVAC needs moving forward. Highly recommend! read more

I have used Lucas HVAC for ALL of my heating & A/C needs for over 10+ years. I even referred them to a friend, which didn't turn out so well. Over the past year I had left numerous messages (4-5) w/no return call on an A/C system they installed. I finally heard back from the owner in the middle of summer & he apologized & said they were swamped. Since my issue wasn't urgent I agreed to call them again in the winter. Fast forward, I scheduled them for today & one hour before they are to arrive I'm told oh by the way, we're going to charge you $79 for a trip charge. We'll give you an estimate to fix the problem we created. No thank you. I've spent more than $79 in my time chasing them down. I'm looking for a new A/C company & have thrown their # away. read more

You just can't go wrong with these guys. I've had a few experiences with them. First go round was when our AC went out in the middle of summer. I called several places and it came down to Lucas HVAC or another Allen outfit. I was thoroughly impressed with Jerry and the energy saving tips he gave me while checking over the system (some of which I still use to this day, a few others are still on my honey do list). We wound up using the other company only because it was an emergency and they could get it done a quicker (bigger team) but we paid more for less. I was that impressed that when we decided to add another return to the system to help efficiency and temperature balance we had Lucas HVAC take care of that for us. They absolutely will not sell you on crap you don't need. Good work, good prices, fantastic people. read more

Great helpful and honest. We have been customers for over 8 years and we continue to be. They have replaced our AC unit and helped fix cooling and heating issues with our home. read more

I had been dealing with a leak in my A/C for about 3 years, and heater problems for the last 2 years. When I was referred to Lucas HVAC, I found out that the company I was previously using was over charging me for the refrigerant. After paying to refill the refrigerant for 2 more seasons, and dealing with an old rusty blower motor and heater problems, I decided to get a new system. The previous company quoted me a price when I was still using them, but Lucas HVAC's price was much lower, like over a thousand dollars lower. They got to work on it rather quickly and I love the new system. It is quieter, more energy efficient, has saved me money on my electric bill, and has cooled my house nicely all summer long. And dealing with the owners has been a real pleasure. read more

Lucas HVAC recently replaced the entire HVAC system at my house. When Davis came out for the quote, he was very thorough and spent a lot of time explaining my options (one stage vs two stage) and explaining how various parts of the system worked. He confidently answered all of my questions and was very personable. On install day, the crew arrived promptly, did an excellent job installing everything and explaining how it all worked, and cleaned up everything inside before they left. I highly recommend them for any HVAC needs. It's not easy to find a company this reliable, professional, and friendly. read more

We had Lucas Hvac come out to look at our system because neither the heater or the air conditioner would turn on. Gary from Lucas Hvac showed up on time, diagnosed and fixed the issue quickly. Very reasonable cost. I highly recommend this company for their quality of work and customer service. read more

So my air conditioning just went out this week and I've met or talked over the phone with a lot of air conditioning folks lately. Some were impressive, some were not, but most were pretty decent if not good. However Jerry Coleman (owner) of Lucas HVAC impressed me so much that I felt compelled to write a review about him right away to hopefully give the benefit of his service to others as well. To be clear, I have not bought a system from him yet as I am just trying to find out what I need and get a couple of quotes, but Jerry and his company have been All-Stars so far and are at the top of my list. To start, when I called, I got a pleasant voice (Ellie/Allie? or Carla) to speak to. They were friendly and pleasant to speak with. Also, they called me back when they said they would. As you can tell I've had an experience or two with other companies where that was not the case. It's refreshing to me to feel as though I am appreciated as a potential customer and not feel like I'm bothering someone. So Carla set up my appointment with Jerry and he was out here promptly the next morning. I had no idea when Jerry first introduced himself that he was the actual owner of the company until l picked it up later in our conversation. My system is a Carrier, so he knew it very well, as his company deals with Carrier and Trane both. He looked at my system, walked me through my house and gave me some insight and a few pointers, and even let me know about some poison ivey I had growing in my front yard which I had no idea about and am allergic to. After discussing everything with me, he quoted me a price which I thought was really fair. His price was at if not better than most I had talked to, but his service was second to none. I believe he mentioned financing as well if you need. I've narrowed it down to two I believe, Lucas HVAC being one because of this experience so I will write a follow up once my unit is installed. Either way, do yourself a favor and call these awesome folks for your A/C needs, I have no doubt Jerry and his staff will take good care of you. Now off to take care of that poison ivey. read more

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Very Happy with Jerry and Carla at Lucas HVAC. I recently had one of the big advertised companies give me a jaw dropping quote for a new system that left me concerned that I would be paying for an AC for the rest of my life. Jerry came out very quickly, gave me a couple options, both with very good pricing. He was able to put the system in next day, showed up right on time, and got done in a reasonable amount of time. Throughout the process, Jerry taught me a few things about how AC works in general, how to read a gauge, etc. Super nice guy, and if we are both alive when this one gives out, will use him again. Hopefully you are retired by then. :) read more

The best by far! I will never use anyone else again. These people helped me with advice, information and great service. I have a home warranty that uses a horrible company. I let them come out and diagnose, then happily pay Lucas to double check for me! Best by far and cheap at the price! read more

We had 2 AC units replaced. They are honest and reliable. The price was very competitive. I will go to them in the future.

We paid for Lucas HVAC to assess 2 AC and 1 furnace unit during an option period on a house purchase. They showed up and SERVICED the seller's AC units and tried to make the potential buyer pay for the service. The technician was very nice, and capable, but had no idea that the scope of service was to ASSESS the units as a pre-sale move. At the end of the day, the owner, Jerry, would not even get on the phone with me and refused to come do the service that they were paid to do. Absolutely terrible management and lack of integrity to fulfill the HVAC inspection which was very clearly requested (and they made sure they billed me for it before they showed up). Oh by the way, they were late... too. I just want to point out that the technician was very nice and did what he thought he was supposed to do, but their ownership bungled everything and refused to make it right. Bad Show as Walt Disney would say.. read more

This company refused service. The reason was that the existing system was not installed by them. Very unprofessional.

This company is AMAZING. We have used them for years and would not think of using another company. They are honest and almost like family. Gary is fabulous! Carla the owner's wife is so sweet and goes over and above to get the guys out to your home in a timely manner. I can't say enough good things about this company. Use them! You will not be disappointed! read more

Lucas HVAC did a great job replacing my old central AC unit with a Carrier Heat Pump. Lucas HVAC promptly answered my request for a bid to replace my old system. I was impressed by Jerry (the owner) when he came out to look at my old unit. He was thorough in explaining what would be included in the replacement and I had his bid before he left my driveway. After getting bids from a couple other companies, I picked Lucas HVAC because I trusted that they would do a great job at a great price! The installation was done professionally and with great care. The installers arrived when I was told that they would and they worked diligently to get the job done as quickly as possible. I am very happy with the equipment and installation. I would highly recommend Lucas HVAC for new equipment and I plan to continue to use them for AC service. read more

Lucas is the best! Nice, friendly folks that do a great job for reasonable rates.

I'm so impressed! Honest, dependable, professional, knowledgeable, reasonable and polite! I'm sad I only found them this year. We will never call anyone else! read more

We have used Lucas heating and air for several years now. They installed a new unit outside after we had difficulty with another provider. They also do our servicing/maintenance and are always available when something goes wrong. They are VERY customer service oriented and ensure their customers are satisfied with their product and work. I would highly recommend this business. read more

These guys are great. Gary (technician) came out last year to refill the refrigerant and noted a slight leak in the coil. We called it good for last year as a band-aid and would reevaluate this year. Well, the time came and Gary came back. Unfortunately my problems had only gotten worse as our outside unit was stuck in "heat pump" despite us having gas heat. Apparently when these units were installed some 20 years ago it was an upgrade to have the option for electric heat, but when they fail, they get stuck there no matter what. Jerry (the owner) honored his price quotes from last year for Carrier and Trane products, and this year let us know he now has Amana (more wallet friendly). I appreciated him sending those over, but as any good consumer I brought in a couple of other guys to bid as well. Well wouldn't you know that Jerry beat every one of them. When I called Lucas HVAC back to schedule the install, I had the pleasure of speaking with Carla. She's great and very personable. Jerry arrived on time for installation and his crew worked tirelessly to replace the coil in the attic as well as the outside unit. They were very professional, courteous, and I would recommend them to anyone who is needing HVAC work done. They will be my first call for any future work. read more

Love this company. We've used them for about 15 years and 2 houses now. Just barely still in their working area since we moved to Frisco. They are so honest, and accurate. Won't try to sell you something you don't need. We bought 2 ac's from them in our old house. They recommended adding a return vent that made our house twice as cold. 3 other previous ac companies had failed to do anything to cool it off. Jerry and his guys know their stuff! My mom used them and they recommended fixing her existing unit for a couple of hundred dollars compared to the thousands 2 other ac companies had tried to take advantage of her. I promise you will be glad you found them! read more

I have used them for YEARS! Family owned business and they're the most honest, reliable, knowledgeable company ever! And no, they're not family ;-). I was referred to them many years ago and will never use anyone else. They're as anxious to give you the best deal as you are to get one, but they're going to fix it the right way! read more

Got three quotes for the system on our 3rd floor. They were on time knowledgeable, and priced fairly. Very trustworthy. They made the process easy and did quality work. Will use them for any work I need in the future! What a great experience! read more