We have been using Rock Solid in our Frisco home for over five years now & absolutely rate this small family business with five stars. The quality of work has always been excellent & we have never had issues with pricing. Always feel the work will be both explained to us & performed without issue. Have no concerns whatsoever with this business & enjoy the interactions with anyone from RS they send to do the work. read more

I'm retired, and a DAV on a tight budget. Like an auto mechanic, HVAC services are critical in Texas. If you find a great one, count your blessings. John and crew are super dependable. You can rest assured that he's not going to take advantage of you, especially when the service request is just short of being a 911 emergency for the caller. Usually you're in a very uncomfortable position (too hot or too cold). I'm fortunate that I found Rock Solid HVAC several years ago. And no, John doesn't even know I'm writing this. I had an A/C emergency and he was able to fit me on his schedule early the next day. I am just so appreciative. Count your blessings. Now I just need to find a mechanic who is just as trustworthy as John. read more

I'm near Love Field & was informed that they no longer take new clients in my area. (There are no liens on my home, or any of my other properties, I am a financially responsible adult, and have excellent credit. I'm also a property investor.) I informed them if their policies changed and things worked out that I can use them not only for my personal home but for my other properties as well. I had called other companies to come to my home and they all wanted to sell me new units, despite them being only 3 years old. A friend who looked at the units said that all they needed were to be recharged with Freon, but his schedule was busy and I would have to wait a little while. It is Aug in Dallas, hence the haste.. I was excited to find a company whose reviews implied that they likely would actually fix my units and not try to bamboozle me into buying all new unit, only to find out that they were not taking new clients in my area! The other companies that came to my home only gave cursory glances at my units... They had no intention to fix anything. Their main goal was to sell me ALL new units and emphasize their 10 year warranties OR free lifetime (limited services) on all of their new installed units. Again, all my units are only 3 years old! Oh well.. back to the search again.. * After my initial review, they did text me back and referred me to another company... I do hope it works out read more

Called for heater not staying on. Sean came by fixed the issue I would use them again read more

John does great work always. He is friendly and very experienced. You can't go wrong with Rock Solid Heating & Cooling. He had to come to my house in Blue Ridge, Texas three times to get my problem solved- I had equipment problems. Wayne in Blue Ridge, Texas read more

Excellent customer service. Was so pleased with the response Sean provided. Will continue to use for routine maintenance and when our unit goes out, we will depend on Rock Solid to provide a new HVAC system. read more

I've been using them for years, they service our unit every spring, always a call or text away . Will help you troubleshoot over the phone FOC. The guys are professional and solid value! read more

Nobody likes HVAC issues but it's absolutely necessary to have a good company to work with when problems inevitably arise. I've found that company in Rock Solid. When our AC wouldn't turn on, I contacted Rock Solid and they showed up right when they said they would. After I explained what had happened, they went right to work. The issue turned out to be something other than what I think they were expecting but John and Logan quickly identified the problem, got it fixed and the bill was less than I was expecting. They've definitely earned my business. read more

Quick response time. Quick diagnosis and service. John had me up and running in under an hour from when he arrived. Super pleased with how smooth and friendly the service was. John even showed me where and how to change my filters because I had no idea. Will definitely come right back here when/if anymore issues pop up. read more

Very responsive, timely, they had the parts with them and the charge was reasonable. Great small company, highly recommend.

Thank YOU Yelpers for directing me to a quick responding, honest, no membership nonsense, straight forward company with affordable prices! After a year in our first home, which is now 13 years old, I wanted the AC and heating system inspected to make sure we were doing everything possible to extend the life of both. I first called two highly rated local companies on Yelp, and both of them tried to sell me on their yearly membership plan, which is the only way they see clients. I refused to buy into that nonsense when I only wanted/needed a check-up, so I found Rock Solid next on Yelp, and THANK GOODNESS! Rock answered the phone immediately and setup an appointment with Sean soon after. Sean is awesome! Not only does he speak directly to you (no frills), he also shows you what he's doing so you know work is being done. He even told/showed me some tips to keep my systems running well (versus saying I'm good to go then have to buy new ones sooner than later). I appreciate them and WILL continue to use these guys for all AC/heat needs. They do not have the large overhead that other companies have, so their prices are MORE reasonable. read more

John and his guys gave me a perfect full ac replacement. It wasn't an easy job but his team were very professional. Most importantly (to me), he gave me a very fair price for the complete replacement - so I was able to stay in budget! His team worked extremely fast! Easy call to do business with them again! read more

Rock Solid Heating & Cooling - Heating & Air Conditioning/HVAC Near Me

TLDR version: extremely responsive and highly professional. They focus on fixing problems not trying to upsell you. Rock Solid Heating and cooling came recommended by a friend and I am glad to have worked with them. Last night, in the middle of week three of a Texas summer of over 100+ our outside compressor stopped running. We only noticed as our thermostat kept trying to cool only to see the temp creep higher and higher. I called Rock Solid by 8 am and despite talking to another customer they texted me they would call back asap, which was within 30min. Once on the phone with John he explained that he had listened to my voicemail and asked some follow up questions. After assessing the situation he told me his best estimate of when they could come, and we were in luck because he believed they could get to us that day! I was notified via text when Sean was en route and he was extremely professional from beginning to end (despite me conducting a meeting while working from home). Within 30min Sean was able to diagnose the problem (a fried capacitor on the fan motor control board) and fixed it. After a frightening 18th a with no AC in Texas our AC was rocking and rolling. Rock Solid has a solid customer in me. read more

My air conditioner stopped working and I was given John and Rock Solid as a recommendation. I had an idea what the problem was and with parts and time it was going to cost me $50-$80. I wasn't even sure I could do it because I was just teaching myself off of YouTube. So, I gave John a ring in the morning. Lucky for me he was in my neighborhood at the time. I called and I got a text asking if he could call back in a bit. He finished a job up and asked what my problem was and where I was located. He said it could potentially be a quick job and he was stop by ASAP. He stopped by and did a quick inspection and it was indeed the fan motor. He replaced it and gave me some recommendations on how to do some preventative work for the future to improve the life of my AC. Then he sprayed out the filters even though I said I would do it. The total was $169. Not nearly the markup I thought it would be. I thought it was very fair for a professional to charge that much. He was super polite. I'm considering him my AC guy now. I highly recommend and his company name is spot on! He's Rock Solid! read more

Rock Solid Heating&cooling has done a work in my house beginning of summer and wouldn't be happier using him. He was a good guy at what he does with extra amazing professionalism to his client. Before him, I have called 2 or more others who ended up telling me different diagnosis, John was very patient and careful with my budgets comparing other options, with a clear prons&cons. He never pressured me to do what I did not want to make money like some handyman does. He got me a better rate for a new furnace instead of repairing the older one. I want to thank him for a cooling summer night &day and will recommend him to all my friends. Wlso, would like to thank other reviewers who have put out the good reviews about this business, appreciate your honesty and attention because it has helped people like me and I will not disappoint others to leave my genuine customer service experience too. Customer service experience with this company is more than , work experience . I don't have any complaints about this company and will not hesitate to use them in a future issues and will advice you to call him with any Heating&cooling services because you will not be disappointed. Thanks again John for your outstanding service and God bless you. Xoxo read more

My upstairs AC was not working and John was able to come out relatively quickly, diagnose the bad Ac compressor, and handled the entire warranty process for my compressor. Parts arrived the next day and I was back in business that same day. read more

Sean is great. He did the work quickly and explained to me patiently. Highly recommended.

Thank You John! I didn't know one of these businesses could be so efficient and professional! You showed up within minutes of my call and fixed everything! Amazing! read more

Had a problem where our heating wasn't working. I reached out to Rock Solid and John resolved the issue quickly. I appreciate that he took care to put on covers for his shoes when he went inside my house. read more

I called John to get a quote for my AC drain line to be flushed. Sean showed up later the same day! He provided excellent service, educated me on my HVAC system, and gave me some helpful pointers on maintenance and future projects to consider. I will use Rock Solid Heating & Cooling for any future work at my home. read more

Sean is the single nicest, most courteous helpful knowledgeable service guy I've ever met. He and John are totally efficient and fair. If you need HVAC service, call these guys! read more

Coldest day of the year and our heat didn't turn on. John was super helpful and responsive! He first talked my husband through a few things to check and then came out to help resolve the issue. Thank you Rock Solid!! read more

PERFECT 5 STAR SERVICE!!! John and Sean are unbelievably fantastic. Do not hesitate to try them out. These guys ive been relying on my HVAC for quite a while now. Very fair and honest, the list could go on... read more

Our heater wasn't working. We received quick excellent service. Shawn was very efficient, knowledgeable and friendly. We highly recommend them to give great service to everyone. read more

Being a homeowner is hard and things always happen at the most inconvenient times. Thankfully there are honest companies like rock solid who are there to help along the way. I've used rock solid twice now, once after being told I needed to replaced my downstairs unit because it kept shutting off after a few minutes of being on during the winter. Called them up they came out and fixed it and it was just a service fee. Amazing! Saved myself $10,000 plus. Now in the dead heat of Texas summer my HVAC unit was rattling and leaking. They sent someone out to take a look fixed in an hour. Lastly, I have a dog and it's so nice to have a service person who loves and pets them when they come in. I think my dog was ready to leave with him with all the attention she got. Great company! read more

Like others, I had found Rock Solid on yelp. John, Sean, Jesse and crew are all top notch pros. They provided prompt professional service, in the heat of summer, with no upselling while laying out multiple options, including contacting the original installers for warranty work. John provided frequent updates and everyone was in sync and most importantly, on time, for the work required. The crew that came did professional work and left work area cleaner than when they arrived. I will be calling Rock Solid for all my future heating and cooling needs. They have proven to me and countless others that they are trustworthy and fair. I can confidently recommend Rock Solid to all my family and neighbors without hesitation. read more

Just the usual preventative maintenance on my gas heater. Great communication and John did an excellent job making sure everything was working as it should. Quick response via Yelp Quote system, even though I've used them in the past. I'll call them back again should I need help with my HVAC systems. read more

Just had our condenser fan replaced, Very professional and knowledgeable. Would highly recommend. read more

Good: Thorough explanation, reasonable pricing Bad: Communication can be inconsistent Overall: If I needed immediate attention, I may choose another company, but this company seems trustworthy and worth a hassle to ensure quality work at a reasonable price. I reached out to ask if I could have someone come to my home to review my HVAC system since it was the beginning of Spring. I sold a home a few years ago and was told that I should have had someone clean my system every year, so I reached out to request someone come by to inspect my unit. I had some difficulty getting on their schedule, but I was upfront that I did not have an emergency, so I may be as responsible for the communication as the company. I had flexibility in my schedule, so I did not propose a specific day/time. I reached a point where I started looking for another company, but I was reluctant because the reviews were so positive. Luckily, they reached out with an appointment window on the last day I was going to wait for them. One of the owners came to my home and walked me through areas that are the most common issues. He made some recommendations for maintenance I can perform and thoroughly examined my system. My interaction was limited because my home is just over a year old. I typically don't rate at a 5 if I have issues like scheduling. However I likely caused some issues by not being direct about a date and time. I did feel like the reviews that spoke to this company's integrity was supported by my experience, even if it was a limited interaction. If you have an emergency, I would be clear up front about your need for expedited service. Based on my experience, when you have them visit your home you can expect a thorough explanation. read more

My first Yelp review goes to Rock Solid, because of their awesome service! AC issue can be costly, especially with Texas weather in the summer. The last thing you need in a time like this is companies that try to sell units instead of helping customers resolve issues. Rock Solid is nothing like that - the owner John is very professional and honest with their service! Our AC stopped cooling a couple of days ago. I reached out to several companies to get quotes for repair and possible replacement of our AC unit. The company we hired recently for yearly tune-up (before it stopped cooling) was pushing us to replace our entire AC unit. When it did stop working, another company that I scheduled an estimate with didn't show up. As a result, I called Rock Solid and John was able to come the same day to diagnose the unit. He informed me what went wrong, what needs to be done to fix the issue (which is just replacement of a faulty part), and what steps we could take to prevent similar issues in the future. He didn't try to sell us anything or push for a replacement of the whole unit. The issue is now fixed and the AC is working again. Many thanks to John and Rock Solid for their great service! It saved us thousands of dollars for AC unit replacement and we would definitely use their service again! read more

Called Rock Solid Friday afternoon, and they we're out to my place two hours later. They reviewed my comments and went right to the problem and 20 minutes later my unit was repaired at a reasonable price. I would recommend them anytime and will only call them when I have future problems. Thank you again Rock Solid read more

First - communication was great. After having been stood-up 2 days in a row, these guys called and later texted. They said: "between 2 and 3, if that was OK" - actual: arrived at 2:02. Pleasant folks. I told them the problems (1 mini-split, and 1 full size unit). They inspected and solved and were gone in *less* than an hour. DADGUM! Price was very reasonable. I put them on my contact list. I will look no further next time. read more

I will start with thanking other Yelpers that reviewed this business, because of you I had an amazing experience! Rock Solid deserves their FIVE star reviews. If you have AC or heating issues, call these men. They're honest, hard working and super nice and easy to talk to. Great job! It is important as a homeowner to read reviews and understand what you're getting in a company. Rock Solid IS Rock Solid! Shawn was respectful of my home, kind, considerate and above all else honest (this is hard to find). The company kept in contact with me and everything went smoothly from the initial contact, to the update and eventual house call. I will definitely use them again and would HIGHLY recommend them. If someone tells you your heating or AC is shot, call these guys for a second "honest" opinion. Thanks again yelpers! read more

I have used Rock Solid Heating and Cooling for all the AC work since I have owned my house and I would not call anyone else! They are responsive, honest and reliable!!! If you need any help with heating and air call Rock Solid!! read more

I would give Rock Solid 10 stars if I could. Our upstairs AC went out recently and I had my old AC company come out and they diagnosed the problem. The quote the gave me seemed high so I started calling around. John beat their quote by a lot!!! After several text messages we settled on a day and he came out and replaced the faulty part. No more triple digit temps upstairs! He also blew out the main line. It's refreshing to find an honest AC repair company. Thanks John. I will refer you to all of my friends! If you need an AC company call Rock Solid. Don't waste your time or money with anyone else! read more

Rock Solid hooked me up with a new American Standard A/C and furnace system. Professional install, great product, on time, and unbeatable value. I've been using John and Rock Solid for several years on different homes and I'm always happy with the quality and speed of service. Thanks again! read more

Our AC stopped working so I started looking for HVAC service providers on Yelp. Decided to call Rock Solid because of their reviews. I'm very glad I did. John was quick to get me on the schedule and Sean stopped by the same day. He diagnosed the issue quickly, stepped out to pick up a couple parts and fixed the system within an hour. I was very impressed with his knowledge of the system, professional interaction, and efficient work. Rock Solid will be the first one I call the next time I have any issue with our HVAC. read more

Rock Solid is a highly reliable and professional company. The final costs were exactly as estimated and the job went off without a hitch. The reason we went with this company is because Sean quickly earned our trust and demonstrated that he was looking out for our best interest. read more

Sean was very friendly and he explained me how my unit work. Although, he just came for a tune up of my heater, he also gave me tips on the best way to keep it working and clean. Great people to work with, I am truly recommend this company. read more

My AC went out on a Sunday and was calling around to get service ASAP. Everyone had a wait time. However, I called Rock Solid Tuesday morning, talked to John and he didn't make any promises but said he could have someone out by mid afternoon. Then next thing I knew at 1:30 Sean shows up for the rescue. He knew exactly what the problem was just by listening to the unit, and had it fixed within 45 mins. Very impressive work, and very fair price as well. I will call them again if anything else happens with my HVAC system. read more