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    Samm's Heating and Air Conditioning, Lp

    4.2 (81 reviews)
    Open 8:00 am - 9:00 pm

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    Services - Samm's Heating and Air Conditioning, Lp

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Samm's Heating and Air Conditioning, Lp Photos

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    Damage to wall and ceiling by Samms
    Neal C.

    Worst experience with a heating and air company of my life which is saying something as I'm in my 50's and I've been a Realtor for 20plus yrs and have owned many homes and rentals and been a tenant in others. Absolutely rude and not interested in "making it right!" I'm shocked by the way I was spoken to by the technician and then by manager name I believe was Amy. The tech was Tiffany. If you want customer service and want help getting your system right and want to avoid damage to the property look elsewhere! The comment from the manager below is in only true in part. There was damage to the property and as a tenant I definitely am required on my lease to change the filters. Telling me one no longer exits or that another takes it place is vital to my lease agreement. Furthermore, only the tenant knows the issues with a property not the landlord who does not face those issues. Telling a tenant you don't speak to them is incredulous, ridiculous and disrespectful. It's not how a smart business person operates knowing that tenants are customers too and one day could be a homeowner and/or landlord as well. It's bad business practice.

    The Samm's quote, which was almost $5,000 more than the other AC company
    Thadius B.

    A few weeks back, we had some AC issues, and found Samm's Heating and AC and thought we would give them a call. The technician came out and seemed to get the unit working. Within a couple weeks, the unit was messing up again. We again called Samm's late at night because the extreme heat was unbearable. The technician came out, and said they couldn't fix it, and it needed a new compressor, but still charged us for the visit. Hence to say, we called another AC company the next morning, and they came out, and said there was nothing wrong at all with the compressor, it was just faulty wiring, done by the Samm's technician a couple weeks earlier. The Samm's technician didn't put a new wire on the unit, just patched up the old one. The other AC company replaced the wire, and didn't charge anything unlike Samm's the previous night when they didn't even fix anything. I decided since the overall unit was old, maybe I should get a new one. I decided I would give Samm's a shot again, and said I'd like a quote on a new unit. They sent a sales guy over to give me a quote. I already had a quote from the other AC company that had come out when the Samm's salesman arrived. He said we are giving you the deal of a lifetime, for $11,695 for a new unit. Unfortunately, the Samm's salesman didn't know I had the other quote from earlier that day from the other AC company for $5950. I'm not sure why Samm's would hike the price up that much. I mean, I understand the salesman wants a big commission, and the company wants profit, but I would just hope the business owner of Samm's would understand that is the wrong way to run a business. Summer in this Dallas heat is unbearable, and to prey on customers who are desperate for their AC to work is a wrong way to run a business, and for technicians to not know what they're doing is probably not good for future customers.

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    1 year ago

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    1 month ago

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    2 years ago

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    Paul S.

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    5 years ago

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    11 years ago

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    7 years ago

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    12 years ago

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    9 years ago

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    6 years ago

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    13 years ago

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    15 years ago

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    7 years ago

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    9 years ago

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    16 years ago

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    14 years ago

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    8 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Samm's Heating and Air Conditioning, Lp

    How much do you think a simple outside fan motor that costs $100 and takes 2 hours to replace should cost?

    Mr. Anthony Bolodar, good question. As a licensed contractor we do not offer motors at cost. There are several places on the internet that you may be able to purchase motors at varying costs and quality. Please be aware of these type of purchases.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Samm's Heating and Air Conditioning, Lp

    The tech (Karl P.) was fun to talk to and took the time to look over some other items.

    Mentioned in 12 reviews

    Read more highlights

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    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Samm's Heating and Air Conditioning, Lp - hvac - Updated June 2026

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